2 Office Assistant jobs in Kenya
Front Office Assistant-Mombasa Road
Makueni, Eastern
Emerge Egress Consulting
Posted 24 days ago
Job Viewed
Job Description
Front Office Assistant Vacancy-Mombasa Road
br>Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
A hotel on Mombasa Road seeks to add to their team a customer centric individual to perform customer care & reception duties while contributing to ultimate customer satisfaction.
Core Duties and Responsibilities
• Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism. < r>• bility to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
• A swer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence. < r>• H ndle scheduling for the conference room, and appointments, and manage staff calendars as required. < r>• A sist with various administrative tasks. < r>• H lp organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management. < r>• nsure prompt attention to visitors and directing them to the appropriate personnel or department. < r>• M intain a clean, positive, and welcoming office environment. < r>• M nage office inventory such as stationery, equipment, and furniture, including timely requisition. < r>• A sist in managing daily transport bookings in consultation with office drivers. < r>• A y other duties assigned from time to time. < r>Job Specifications and Qualifications
• D ploma in Business Administration, Communication, Front Office or related area. < r>• A least 1 year relevant work experience. < r>• P oficiency in MS Office Suite < r>
Key Competencies
• G od communication skills (written and verbal). < r>• P oblem-solving < r>• S rong Phone Etiquette skills < r>• S rong customer service and communication skills < r>• A ility to multitask and prioritize tasks in a fast-paced environment < r>• A tention to detail and organizational skills < r>• H ve a professional appearance and demeanor < r>• S rong interpersonal skills and customer service orientation
br>Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
A hotel on Mombasa Road seeks to add to their team a customer centric individual to perform customer care & reception duties while contributing to ultimate customer satisfaction.
Core Duties and Responsibilities
• Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism. < r>• bility to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
• A swer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence. < r>• H ndle scheduling for the conference room, and appointments, and manage staff calendars as required. < r>• A sist with various administrative tasks. < r>• H lp organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management. < r>• nsure prompt attention to visitors and directing them to the appropriate personnel or department. < r>• M intain a clean, positive, and welcoming office environment. < r>• M nage office inventory such as stationery, equipment, and furniture, including timely requisition. < r>• A sist in managing daily transport bookings in consultation with office drivers. < r>• A y other duties assigned from time to time. < r>Job Specifications and Qualifications
• D ploma in Business Administration, Communication, Front Office or related area. < r>• A least 1 year relevant work experience. < r>• P oficiency in MS Office Suite < r>
Key Competencies
• G od communication skills (written and verbal). < r>• P oblem-solving < r>• S rong Phone Etiquette skills < r>• S rong customer service and communication skills < r>• A ility to multitask and prioritize tasks in a fast-paced environment < r>• A tention to detail and organizational skills < r>• H ve a professional appearance and demeanor < r>• S rong interpersonal skills and customer service orientation
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