What Jobs are available for E Commerce & Social Media in Kenya?
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Senior E-commerce Growth Hacker - E-commerce & Social Media
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Responsibilities:
- Develop and execute aggressive growth strategies for e-commerce sales and social media engagement.
- Design and implement A/B tests and other experiments to optimize website conversion rates, user experience, and marketing campaigns.
- Identify and leverage new channels and tactics for customer acquisition and retention.
- Analyze customer behavior data, sales funnels, and marketing campaign performance to identify growth opportunities.
- Develop and manage targeted paid advertising campaigns across various social media and search platforms.
- Craft compelling content and campaigns for social media to drive engagement and conversions.
- Optimize SEO strategies for e-commerce platforms to improve organic traffic and rankings.
- Collaborate with product, marketing, and creative teams to ensure a cohesive brand message and customer journey.
- Stay ahead of emerging trends in e-commerce, digital marketing, and social media.
- Monitor key performance indicators (KPIs), such as conversion rates, customer acquisition cost (CAC), lifetime value (LTV), and churn rate, and report on progress.
- Bachelor's degree in Marketing, Business, Statistics, or a related field.
- Minimum of 6 years of experience in e-commerce, digital marketing, or growth hacking, with a proven track record of driving significant growth.
- Expertise in A/B testing tools, analytics platforms (e.g., Google Analytics), and CRM systems.
- Strong understanding of SEO, SEM, social media marketing, content marketing, and email marketing.
- Proficiency in managing paid advertising campaigns on platforms like Facebook Ads, Google Ads, Instagram, etc.
- Experience with e-commerce platforms (e.g., Shopify, Magento) and understanding of their functionalities.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Creative mindset with a strong ability to think outside the box and experiment with new ideas.
- Exceptional communication and collaboration skills for working within a remote team.
- Ability to work independently, manage multiple projects, and thrive in a fast-paced, results-oriented environment.
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Social Media Marketing Director - E-commerce & Social Media
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Key Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with e-commerce objectives.
- Manage and grow the brand's presence across platforms such as Instagram, Facebook, TikTok, Twitter, and Pinterest.
- Create and curate engaging, high-quality content (visuals, videos, copy) tailored to each platform.
- Oversee paid social media advertising campaigns, including targeting, budgeting, and performance optimization.
- Monitor social media trends, identify opportunities, and respond to industry changes proactively.
- Engage with the online community, respond to comments and messages, and foster positive relationships.
- Analyze social media performance metrics, provide regular reports, and derive actionable insights.
- Collaborate with influencers and brand partners to expand reach and engagement.
- Stay updated on the latest social media tools, algorithms, and best practices.
The successful candidate will possess a Bachelor's degree in Marketing, Communications, or a related field, with a minimum of 6 years of experience in social media marketing, with at least 3 years in a leadership role. Proven experience in managing social media for e-commerce brands and a strong portfolio demonstrating successful campaigns are essential. Expertise in social media management tools, analytics platforms, and paid social advertising is required. Excellent creative, strategic, and communication skills are a must. This remote role offers the chance to lead and innovate in the exciting intersection of e-commerce and social media.
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Senior E-commerce & Social Media Community Manager
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Responsibilities:
- Develop and execute social media strategies to drive engagement and e-commerce sales.
- Create compelling and brand-aligned content for various social media platforms.
- Manage and moderate online communities, fostering positive interactions.
- Respond promptly and professionally to comments, messages, and customer inquiries.
- Implement social listening strategies to monitor brand mentions and industry trends.
- Engage with followers to build relationships and foster brand loyalty.
- Promote e-commerce products and campaigns through social media channels.
- Collaborate with marketing and e-commerce teams on integrated campaigns.
- Analyze social media performance metrics and report on key insights.
- Identify and engage with potential brand advocates and influencers.
- Manage social commerce initiatives and optimize for conversion.
- Maintain a consistent brand voice and tone across all platforms.
- Stay updated on social media best practices and platform updates.
- Handle customer service issues escalated through social media channels.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 5 years of experience in social media management and community building.
- Proven experience in e-commerce environments and driving sales through social media.
- Expertise in managing multiple social media platforms (Instagram, Facebook, TikTok, Twitter, etc.).
- Strong understanding of social media analytics and reporting tools.
- Excellent written and verbal communication skills, with strong copywriting abilities.
- Customer-focused with excellent interpersonal and conflict resolution skills.
- Creative mindset with a keen eye for visual content.
- Ability to work independently, manage time effectively, and multitask in a remote setting.
- Experience with social media management tools (e.g., Hootsuite, Buffer).
- Familiarity with e-commerce platforms is a plus.
- Must have a reliable internet connection and a dedicated workspace.
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Senior Social Media & E-commerce Community Manager
Posted today
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Key responsibilities include:
- Developing and implementing comprehensive social media strategies across various platforms (e.g., Instagram, Facebook, TikTok, X).
- Creating, curating, and scheduling engaging content (text, image, video) that aligns with brand voice and marketing goals.
- Building and fostering online communities, encouraging user-generated content and interaction.
- Monitoring social media channels for trends, customer feedback, and potential crises.
- Responding to comments, messages, and inquiries in a timely and professional manner.
- Developing and executing strategies to drive traffic and sales from social media to e-commerce platforms.
- Collaborating with the e-commerce team to ensure cohesive online branding and promotions.
- Analyzing social media performance metrics and reporting on key insights and ROI.
- Identifying and engaging with influencers and brand advocates.
- Staying updated on social media best practices, platform changes, and emerging trends.
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Social Media & E-commerce Content Creator
Posted today
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Job Description
Responsibilities:
- Develop creative concepts for social media campaigns and e-commerce content.
- Create engaging written, visual, and video content for platforms such as Instagram, Facebook, TikTok, YouTube, and e-commerce product pages.
- Write compelling copy for social media posts, product descriptions, and promotional materials.
- Design graphics and edit short videos using tools like Canva, Adobe Photoshop, and video editing software.
- Manage and schedule content across all relevant social media platforms using scheduling tools.
- Monitor social media trends, audience engagement, and competitor activities to inform content strategy.
- Collaborate with the marketing team to align content with overall brand goals and campaigns.
- Analyze content performance metrics and provide reports on engagement, reach, and conversions.
- Optimize content for e-commerce platforms to improve product visibility and sales.
- Engage with the online community, respond to comments and messages in a timely and on-brand manner.
- Assist in developing user-generated content campaigns.
- Stay up-to-date with the latest social media features, tools, and best practices.
- Ensure all content adheres to brand guidelines and quality standards.
This is a fully remote opportunity, offering the flexibility to work from your preferred location. We are committed to building a strong, collaborative remote culture. You will play a critical role in amplifying our client's brand presence and driving online sales through impactful content. If you have a portfolio showcasing your creativity in social media and e-commerce content creation, excellent copywriting skills, and a passion for digital storytelling, we want to hear from you. Proficiency in content creation software and a solid understanding of social media analytics are essential. This is a fantastic chance to shape the digital narrative for growing brands.
Location: Thika, Kiambu, KE
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E-commerce Social Media Manager
Posted today
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Responsibilities:
- Develop and implement comprehensive social media strategies to increase brand awareness, customer engagement, and e-commerce sales across various platforms (e.g., Instagram, Facebook, TikTok, Pinterest).
- Create, curate, and manage all published content (images, video, written copy) in line with brand guidelines and marketing objectives.
- Monitor social media trends, identify opportunities, and adapt strategies accordingly to stay ahead of the competition.
- Engage with the online community, respond to comments and messages promptly, and foster positive customer relationships.
- Analyze social media performance using analytics tools, generate reports on key metrics, and provide actionable insights for continuous improvement.
- Collaborate with the marketing and sales teams to ensure alignment of social media activities with broader campaign goals.
- Manage social media advertising budgets, plan and execute paid social campaigns to maximize ROI.
- Stay updated on the latest social media best practices, tools, and platform updates.
- Optimize product listings and e-commerce website content for search engines and user experience.
- Work closely with graphic designers and content creators to produce high-quality visual assets.
- Proven work experience as a Social Media Manager or similar role, with a strong portfolio showcasing successful e-commerce campaigns.
- Demonstrable experience in developing and executing social media strategies that drive sales.
- Excellent understanding of social media platforms, their respective audiences, and best practices for each.
- Proficiency in using social media management and analytics tools (e.g., Buffer, Hootsuite, Sprout Social, Google Analytics).
- Strong content creation skills, including copywriting, basic graphic design, and video editing.
- Excellent communication, interpersonal, and collaboration skills.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
- A keen eye for detail and a passion for e-commerce and digital marketing.
- Experience with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
- Bachelor's degree in Marketing, Communications, Digital Media, or a related field is preferred.
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E-commerce Social Media Strategist
Posted today
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Job Description
Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with e-commerce sales goals and brand objectives.
- Create, curate, and schedule engaging and visually appealing content across all relevant social media platforms.
- Monitor social media trends, identify opportunities, and adapt strategies accordingly.
- Engage with our online community, responding to comments, messages, and inquiries in a timely and professional manner.
- Collaborate with the marketing and sales teams to ensure consistent brand messaging and promotional campaigns.
- Analyze social media metrics and generate reports on key performance indicators (KPIs), providing insights and recommendations for improvement.
- Manage paid social media advertising campaigns, including budget allocation, targeting, and performance optimization.
- Stay up-to-date with the latest social media best practices, tools, and technologies.
- Identify and engage with influencers and brand advocates to expand reach and credibility.
- Conduct A/B testing on various content formats, posting times, and ad creatives to maximize engagement and conversion rates.
- Proven experience as a Social Media Manager, E-commerce Specialist, or similar role, with a strong portfolio showcasing successful social media campaigns.
- In-depth knowledge of major social media platforms and their respective best practices.
- Excellent understanding of e-commerce principles and online marketing strategies.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms (e.g., Google Analytics, platform-specific insights).
- Strong content creation skills, including copywriting, basic graphic design, and video editing.
- Excellent written and verbal communication skills.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote setting.
- Creative thinking and problem-solving abilities.
- Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
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E-commerce & Social Media Content Creator
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Social Media & E-commerce Manager
Posted today
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Job Description
Key Responsibilities:
- Develop and implement e-commerce strategies to increase online sales and revenue.
- Manage and optimize product listings on various e-commerce platforms.
- Create and execute social media marketing campaigns to drive traffic and engagement.
- Develop and curate engaging content (text, image, video) for social media channels and e-commerce sites.
- Monitor social media trends and competitor activities.
- Analyze e-commerce and social media performance data and provide actionable insights.
- Manage customer inquiries and feedback received through social media and e-commerce channels.
- Collaborate with marketing and design teams to ensure brand consistency.
- Oversee website usability and user experience for e-commerce platforms.
- Stay up-to-date with the latest trends in e-commerce and social media marketing.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in e-commerce management and social media marketing.
- Strong understanding of various e-commerce platforms (e.g., Shopify, WooCommerce, Jumia, Kilimall).
- Proficiency in social media management tools and analytics.
- Excellent copywriting and content creation skills.
- Experience with digital advertising (e.g., Facebook Ads, Instagram Ads, Google Ads).
- Strong analytical skills and ability to interpret data.
- Excellent communication and interpersonal skills, crucial for remote collaboration.
- Ability to work independently and manage multiple projects simultaneously.
- Creative mindset with a passion for online retail and digital engagement.
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E-commerce & Social Media Growth Lead
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