What Jobs are available for Hospitality & Tourism in Kenya?
Showing 3013 Hospitality & Tourism jobs in Kenya
Head Chef - Luxury Beach Resort
Posted 1 day ago
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Job Description
The Head Chef will manage a diverse kitchen brigade, fostering a culture of excellence, creativity, and professional development. You will be responsible for maintaining the highest standards of food quality, presentation, and hygiene across all kitchen operations. This includes effective inventory management, procurement of premium ingredients, and rigorous cost control to ensure profitability. You will work closely with the resort management team to align culinary strategies with the overall business objectives and guest satisfaction goals. Strong communication skills and the ability to inspire and motivate a team are paramount. This role is for a culinary leader passionate about creating unforgettable dining experiences, even from a remote setting, by collaborating closely with the on-site management and kitchen teams through digital channels and strategic planning.
Key responsibilities include:
- Developing innovative and seasonal menus for various resort dining outlets.
- Overseeing all aspects of kitchen operations, ensuring efficiency and quality.
- Managing, training, and mentoring the kitchen brigade.
- Implementing and maintaining stringent food safety and hygiene standards.
- Controlling food costs, inventory, and supplier relationships.
- Ensuring exceptional presentation and quality of all dishes.
- Collaborating with F&B management on strategic planning and budgeting.
- Driving culinary innovation and staying abreast of industry trends.
- Conducting regular performance reviews for kitchen staff.
- Ensuring a positive and productive work environment for the culinary team.
Qualifications:
- Formal culinary training from a reputable institution.
- Minimum of 10 years of progressive experience in high-end kitchens, with at least 5 years in a Head Chef or Executive Sous Chef role.
- Proven track record of creating successful and profitable dining concepts.
- Extensive knowledge of diverse cuisines and culinary techniques.
- Strong leadership, management, and communication skills.
- Proficiency in menu engineering, cost control, and inventory management.
- Ability to work effectively in a fast-paced, demanding environment.
- Experience in luxury hospitality settings is essential.
- A passion for food and delivering exceptional guest experiences.
- Ability to effectively manage and direct teams remotely through digital platforms and clear strategic direction.
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Tours and travel Consultant
Posted today
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Job Description
Join Our Team as a Tour Consultant
Are you passionate about African travel and creating unforgettable experiences for people? We're hiring a
Tour Consultant
to join our growing team. In this role, you'll be the go-to expert for clients, designing and selling personalized safari itineraries, managing bookings, and providing exceptional support from the first inquiry to their return home.
What You'll Do
- Respond to client inquiries about safaris through email, phone, and online platforms.
- Craft custom safari itineraries based on client budgets and preferences.
- Prepare detailed quotes and travel documents.
- Coordinate with suppliers, including lodges, guides, and transport providers, to confirm bookings.
- Manage reservations, payments, and client communication.
- Deliver outstanding customer service before, during, and after a client's trip.
- Stay informed on the latest trends, destinations, and properties in African travel.
- Meet monthly sales and conversion goals.
What We're Looking For
- A bachelor's degree is required.
- A strong passion for and knowledge of both
East and Southern African
safari destinations, particularly Kenya, Tanzania, and South Africa. Knowledge of international travel is also a plus. - Excellent written and verbal communication skills in English. Proficiency in other languages is a bonus.
- Experience with reservation systems and knowledge of Amadeus Booking system is an Advantage
- A client-focused and detail-oriented mindset.
- The ability to thrive in a fast-paced environment and handle multiple tasks.
- If you're excited about shaping incredible travel memories and have a deep understanding of African safaris, we'd love to hear from you.
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Executive Chef - Luxury Beach Resort Catering
Posted 1 day ago
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Job Description
Key responsibilities include designing innovative menus that highlight local ingredients and international culinary trends, while catering to diverse dietary needs and preferences. You will manage food costs, inventory, procurement, and supplier relationships to ensure profitability and consistent quality. This role requires strong leadership and mentoring skills to inspire and develop the culinary team. You will oversee menu engineering, pricing strategies, and the implementation of new culinary concepts. Furthermore, the Executive Chef will be instrumental in maintaining the highest standards of food safety and sanitation, ensuring compliance with all health regulations. The position also involves collaborating with the events team to design bespoke menus for banquets, weddings, and special functions, ensuring flawless execution.
This is a fully remote role requiring exceptional organizational skills, strategic thinking, and the ability to manage complex operations from a distance. You must be adept at remote team leadership, virtual communication, and utilizing technology to oversee kitchen performance and quality. The ideal candidate will have extensive experience as an Executive Chef in high-end hotels, resorts, or fine-dining establishments, with a proven ability to manage multiple culinary venues. A strong understanding of international cuisine, modern presentation techniques, and sustainable sourcing practices is essential. Culinary degree or equivalent professional qualification is required. This role allows you to influence the culinary direction of prestigious establishments, impacting guest satisfaction and brand reputation, while managing operations that serve guests in locations like Mombasa, Mombasa, KE .
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Travel and tour sales consultant
Posted today
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Job Description
Job Opportunity: Travel & Tour Sales Consultant – Nairobi
Are you passionate about travel and customer service? Do you have a knack for creating unforgettable travel experiences for clients? Join our growing team and help connect people to the world
Location: Nairobi, Kenya
Employment Type: Full-Time
About the Role
As a Travel & Tour Sales Consultant, you will be responsible for selling travel packages, handling customer inquiries, and ensuring clients have seamless, memorable trips. You will work closely with customers to understand their travel needs, recommend packages, and handle bookings from start to finish.
Key Responsibilities
Promote and sell domestic and international tour packages
Advise clients on travel destinations, transportation, and accommodation options
Manage bookings, reservations, and payment processes
Build and maintain strong client relationships
Meet sales targets and contribute to company growth
Stay up-to-date with travel trends, visa regulations, and new destinations
Qualifications
Diploma/Degree in Tourism, Travel, Hospitality, or related field
Minimum 1–2 years' experience in travel sales or a similar role
Excellent communication and customer service skills
Proficiency in reservation systems (e.g., Amadeus, Galileo) is an added advantage
Strong organizational skills and attention to detail
Passion for travel and helping others explore new destinations
What We Offer:
Performance-based commissions
Training and growth opportunities within the travel industry
How to Apply:
Send your CV and a brief cover letter to with the subject line: Travel & Tour Sales Consultant – Nairobi.
Applications close on 30/10/2025.
Join us and turn travel dreams into reality
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Travel & Tours consultant
Posted today
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Job Description
We're looking for a dynamic Travel & Tours Consultant to join our team. You will handle day-to-day client travel arrangements, curate bespoke itineraries, liaise with our partners, and deliver exceptional service to our diverse clientele.
Key Responsibilities:
- Designing and selling customised travel itineraries (leisure, corporate, and group travel).
- Advising clients on destinations, products, and visa requirements.
- Managing bookings with airlines, hotels, DMCs, and suppliers.
- Handling client communication and after-sales support.
- Maintaining accurate records and ensuring timely follow-ups on payments and documentation.
Requirements:
- Minimum 2–3 years' experience in a travel/tour operations role.
- Proficiency with reservation systems (Amadeus / Travelport / Sabre.
- Excellent communication and organisational skills.
- Ability to work under pressure and handle multiple tasks.
- Passion for travel and delivering exceptional client experiences.
- Proficient in Microsoft applications
How to Apply
Send your CV and a short cover letter to (insert email address) with the subject line "Travel & Tours Consultant Application – (Your Name)" by (insert deadline date)
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Senior Leisure Operations Manager - Adventure Tourism
Posted 1 day ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
- Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
- Ensure strict adherence to all health, safety, and environmental regulations and best practices.
- Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and maintain strong relationships with suppliers, partners, and local authorities.
- Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
- Implement quality control measures and gather customer feedback to drive continuous improvement.
- Plan and execute special events or new adventure offerings.
- Respond effectively to emergencies and manage crisis situations.
- Utilize remote management tools and communication platforms to effectively oversee operations.
- Conduct regular virtual performance reviews and provide ongoing coaching to the team.
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
- Proven experience in managing teams and budgets effectively.
- In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
- Strong understanding of customer service principles and guest experience management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to problem-solve and make sound decisions under pressure.
- Proficiency in using operational management software and remote collaboration tools.
- Ability to work independently, manage time effectively, and maintain high standards in a remote role.
- First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
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Tourism Specialist
Posted today
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Job Description
Company Description
Qatken Travel and Tours is a leading travel and tour company in Kenya, dedicated to offering personalized travel services. We take pride in providing exceptional and tailored travel experiences to our clients. Our team is passionate about creating memorable journeys and ensuring customer satisfaction. We are based in Nairobi County and committed to delivering high-quality travel solutions.
Role Description
This is a full-time on-site role for a Tourism Specialist, located in Nairobi County, Kenya. The Tourism Specialist will be responsible for planning and organizing travel itineraries, offering excellent customer service, and providing travel advice and assistance. Day-to-day tasks include sales and marketing of travel packages, handling customer inquiries, coordinating with travel service providers, and ensuring clients have a seamless travel experience.
Qualifications
- Strong Communication and Customer Service skills
- Experience in Travel & Tourism and Sales
- Marketing skills related to travel and tourism
- Excellent interpersonal and negotiation skills
- Ability to work independently and as part of a team
- Knowledge of popular travel destinations and attractions
- Proficiency in using travel booking systems and software is a plus
- Bachelor's degree in Travel & Tourism, Hospitality, Business, or related field preferred
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Director of Remote Hospitality Operations (Hospitality & Tourism)
Posted 1 day ago
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Job Description
Key Responsibilities:
- Develop and execute strategic operational plans for a distributed hospitality and tourism portfolio.
- Oversee all aspects of remote operations, ensuring consistent delivery of high-quality services and guest experiences.
- Implement innovative strategies to enhance guest satisfaction, loyalty, and online reputation.
- Manage budgets, control costs, and drive revenue growth across all operational units.
- Lead, mentor, and develop a geographically dispersed team of operational managers and staff.
- Utilize data analytics and performance metrics to identify areas for improvement and implement corrective actions.
- Collaborate with marketing, sales, and technology teams to align operational strategies with business goals.
- Ensure compliance with all industry regulations, safety standards, and best practices.
- Drive the adoption of new technologies and digital tools to enhance operational efficiency and guest engagement.
- Develop and implement standardized operating procedures (SOPs) for remote service delivery.
- Foster a culture of continuous improvement, innovation, and exceptional service delivery.
- Represent the company in strategic discussions with partners, investors, and industry stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or advanced degree preferred.
- Minimum of 10 years of progressive experience in the hospitality and tourism industry, with at least 5 years in senior leadership roles.
- Demonstrated success in managing multi-site operations and driving operational excellence.
- Proven experience in developing and implementing remote operational strategies.
- Exceptional leadership, strategic thinking, and problem-solving skills.
- Strong financial acumen, including budgeting, P&L management, and performance analysis.
- Expertise in leveraging technology and data to optimize operations and enhance guest experiences.
- Excellent communication, presentation, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic, and remote work environment.
- A deep understanding of current trends and future directions in hospitality and tourism.
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Hotel Manager
Posted today
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Job Description
Company Description
Turbine Ngong Hotel is a boutique hotel located along Ngong-Kibiko Road, Kenya, offering comfortable single and double rooms with private balconies. Our versatile spaces are ideal for corporate meetings, social gatherings, and special occasions. We provide a curated menu featuring local and international cuisines, set against the stunning landscapes of the Ngong Hills.
Role Description
Oversee all aspects of the hotel management, including maximisation of financial performance, guest satisfaction, overseeing finances, marketing, procurement, cost cutting, innovation, and implementation of hotel management practices that will ensure cost effectiveness and superior
customer experience, safeguarding guest satisfaction, and maintaining the overall appearance and functionality of the hotel within industry quality standards.
The incumbent will be responsible for hiring, scheduling and overseeing work, training, disciplining, motivating, rewarding and separation of all hotel staff. They will be accountable for the daily operations of the hotel and all associated establishments. Other major functions will include creating budgets, forecasting revenue, sales, marketing and managing expenses.
Qualifications
- Computer hotel software familiarity.
- Budgeting and Sales skills.
- Experience in Food & Beverage management.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Previous experience in opening, managing, or re-positioning a hotel or any establishment with a clear track record of 3+ years in the hospitality industry and at least 1 year of experience in a supervisory role.
- Bachelor's degree in Hospitality Management or related field.
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Remote Luxury Hotel & Resort Operations Manager
Posted 1 day ago
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Job Description
Key responsibilities include managing operational budgets, controlling costs, and optimizing revenue streams. You will work closely with on-site management teams, providing strategic guidance, support, and performance monitoring through virtual channels. The ideal candidate will have a proven track record in luxury hotel management, with extensive experience in operational leadership. Strong financial acumen, excellent problem-solving abilities, and exceptional interpersonal skills are essential for building rapport and driving results remotely. You will be adept at utilizing hotel management software and technology to track performance, identify trends, and implement innovative solutions. Ensuring compliance with all health, safety, and hygiene regulations across all managed properties is paramount. This role requires a proactive, self-motivated individual with a passion for delivering unparalleled guest experiences and maintaining brand standards. You will be instrumental in upholding the reputation of exclusivity and impeccable service associated with our client's brand. This is an exceptional opportunity for a seasoned hospitality professional to leverage their expertise in a flexible, remote-first environment. Join our global team and contribute to delivering world-class experiences to discerning travelers worldwide.
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