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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
This role performs configurations, actions installations and attends to break/fix events.
This role works towards associate to professional level certification, whilst at the same time developing business knowledge.
**Key responsibilities:**
+ Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
+ Takes responsibility for problem resolution and troubleshooting during project lifecycle
+ Escalates complex problems to the relevant third parties.
+ Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
+ Compiles and maintains project administration (Time Capture and feedback to stakeholders)
+ Conducts elementary presentations within the customer's organization.
+ Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
**Knowledge and Attributes:**
+ Display a strong learning orientation.
+ Good verbal communication skills.
+ Demonstrate a client service orientation.
+ Hands-on proactive in approach.
+ Knowledge on security concepts and application of those concepts.
+ Ability in configuring/managing security controls, such as Firewalls, NAC, SIEM, Adaptive MFA, SSE solutions, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
+ Knowledge in security architecture.
+ Knowledge on log collection mechanism such as Syslog, Log file, DB API.
+ Analytical skills and ability to communicate effectively.
+ Ability to solve problems in innovative ways while adhering to industry standards and practices.
+ Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls.
+ Developing understanding of Event Driven Development and asynchronous operations.
+ Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments.
+ Developing knowledge of security technologies and understanding of managed services concepts
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or a related field.
+ Vendor certification is mandatory.
+ Cisco, Check Point, Palo Alto or Fortinet Professional Level Certifications
+ Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage.
**Required experience:**
+ Experience in Security technologies like Firewall, IPS, IDS, Proxy etc.
+ Experience in technical support to clients.
+ Experience in handling security incidents end to end.
+ Experience in configuring/managing security controls, such as Firewall, NAC, SIEM, SSE solutions, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .