1,197 Administrative jobs in Kenya
Assistant Executive Housekeeper - Laundry

Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25131523
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in the oversight of Laundry daily shifts, operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and associates. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
**CANDIDATE PROFILE**
**Education and Experience**
+ Minimum 5 years experience in housekeeping, Laundry section
+ A degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
+ Supervise and coordinate the activities of laundry Associates.
+ Ensure timely and high-quality laundering of all items.
+ Monitor inventory levels of laundry supplies and place orders as needed.
+ Maintain laundry equipment and schedule regular servicing.
+ Implement and enforce hygiene and safety standards.
+ Train staff on proper laundry procedures and equipment use.
+ Manage scheduling, attendance, and performance of laundry personnel.
+ Maintain records of laundry operations, including usage, maintenance, and costs.
+ Collaborate with other departments to meet linen and uniform needs.
**Assisting in Managing Housekeeping Operations**
+ Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
+ Works effectively with the Engineering department on guestroom maintenance needs.
+ Supervises the property general cleaning schedule.
+ Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
+ Inventories stock to ensure adequate supplies.
+ Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
+ Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
+ Supports and supervises an effective inspection program for all guestrooms and public space.
+ Communicates areas that need attention to staff and follows up to ensure understanding.
+ Ensures all employees have proper supplies, equipment and uniforms.
**Managing Departmental Costs**
+ Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
+ Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
+ Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
**Ensuring Exceptional Customer Service**
+ Responds to and handles guest problems and complaints.
+ Strives to improve service performance.
+ Empowers employees to provide excellent customer service.
+ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Conducting Human Resources Activities**
+ Participates as needed in the investigation of employee accidents.
+ Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
+ Ensures employees understand expectations and parameters.
+ Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
+ Observes service behaviors of employees and provides feedback to individuals.
+ Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
+ Participates in the employee performance appraisal process, providing feedback as needed.
+ Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
+ Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
+ Participates in employee progressive discipline procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Assistant Front Office Manager

Posted 8 days ago
Job Viewed
Job Description
**Job Number** 25123429
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- 5 years of experience in the guest services, front desk, or related professional area in a Luxury Set up preferably 5 Star Hotel
OR
- Degree or Diploma from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Executive Assistant Volunteer: Global/Remote
Posted 1 day ago
Job Viewed
Job Description
br>Volunteer: Volunteers have a heart for giving back. The Executive Assistant Volunteer provides administrative support to UniversalGiving®’s leadership on day-to-day tasks. We are seeking a kind candidate who understands the pressures a CEO faces, follows up the first time, and has high attention to detail skills. You will need to have good writing skills; prepare communications/applications; organize Google Docs, and more. This allows us to accomplish our mission quicker. We are excited to have you join our global team and help serve the world in philanthropy.
About Us
UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.
Re ponsibilities:
- Update Salesforce contact databases
- Input calendar entries into Google Calendar
- Assist Development Business Unit by research/input potential contacts
- Transcribe voicemails for blogs and emails
- Create social media posts for the Office of the CEO/UniversalGiving® accounts br>- Create and update Google Docs and Google Spreadsheets
- Research on new areas of business
- With proven success & a positive attitude, take on special projects and new responsibilities
Qualifications
- Excellent written and verbal communication skills
- Excellent organizational skills
- Meticulous attention to detail
- Commitment to confidentiality
- Strong data entry Salesforce experience
- High proficiency in Google Workspace tools (some training provided)
- Punctual and with strong commitment to meeting deadlines
- Able to accurately follow instructions
- Demonstrates strong initiative and applies common sense in problem-solving
Benefits
- Part-time, flexible remote positions
- Opportunity to work with a diverse, global team representing over 25 cultures
- Gain experience with a Tech for Good nonprofit
- With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas br>
Duration and Location
- The position is available part-time (5-20 hours per week)
- Minimum 6 months commitment
- We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Kenya, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya, and many more.
Administrative Assistant
Posted 5 days ago
Job Viewed
Job Description
Responsibilities; br>1. Provide administrative support
answering phone calls, emails and attending to walk in clients
2. record keeping and filing
3. ensure confidentiality and keeping information sensitive
requirements;
diploma or certificated in business related field
customer services skills an added advantage
computer literate
ability to work with minimal or no supervision
Executive Assistant Intern: (Global/Remote)
Posted 9 days ago
Job Viewed
Job Description
br>Internship: Internships are for people in school or with a few years of experience. The Executive Assistant Intern provides administrative support to UniversalGiving®’s leadership on day-to-day tasks. We are seeking a candidate who is kind, understands the pressures a CEO faces, follows up the first time, and has high attention to detail skills. You will need to have good writing skills; prepare communications/applications; organize Google Docs, and more. This allows us to accomplish our mission quicker. We are excited to have you join our global team and help serve the world in philanthropy.
UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.
Re ponsibilities:
- Update Salesforce contact databases
- Input calendar entries into Google Calendar
- Assist the Development Business Unit by researching/inputting potential contacts
- Transcribe voicemails for blogs and emails
- Create social media posts for the Office of the CEO/UniversalGiving® accounts br>- Create and update Google Docs and Google Spreadsheets
- Research on new areas of business
- With proven success & a positive attitude, take on special projects and new responsibilities
Qualifications
- Excellent written and verbal communication skills
- Excellent organizational skills
- Meticulous attention to detail
- Commitment to confidentiality
- Strong data entry and Salesforce experience
- High proficiency in Google Workspace tools (some training provided)
- Punctual and with a strong commitment to meeting deadlines
- Able to accurately follow instructions
- Demonstrates strong initiative and applies common sense in problem-solving
Benefits
- Part-time, flexible remote positions
- Opportunity to work with a diverse, global team representing over 25 cultures
- Gain experience with a Tech for Good nonprofit
- With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas br>
Duration and Location
- The position is available part-time (5-20 hours per week)
- Minimum 6 months commitment
- We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Kenya, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya, and many more.
To Apply
Please send your cover letter, resume, LinkedIn, and two writing samples with the subject: Executive Assistant Intern Application. Applications are reviewed on a rolling basis.
UniversalGiving® is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations. Please see our policy on Diversity, Equity, and Inclusion. br>
Our Vision is to “Create a World Where Giving and Volunteering Are a Natural Part of Everyday Life."®
Events Assistant-Nairobi
Posted 13 days ago
Job Viewed
Job Description
br>Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
The main aim of this role is to ensure that there is proper coordination and relationship management of the entire events process as well as ensuring the business goal of sustainability of the department. The individual should be up to date with the current trends in the industry.
Core Duties and Responsibilities
• Act as the focal point, develop, and manage relationships with stakeholders and partners and organizations related to individual, corporate and other stakeholders. < r>• reparation and execution of all events contracts, oversee that all indications on the agreement are met and meet the client’s needs.
• C eated detailed event proposals and timelines to ensure all elements are aligned with client expectations. < r>• E gaging in all events promotional and marketing efforts. < r>• S urce and implement various events for individual, corporate, virtual and hybrid events. < r>• D velop and execute full communications plans for each event and the strategy for the events. < r>• D afting of concepts and themes creatively to suit each of the clients’ needs and satisfaction.
• D veloping and managing events reports in a timely fashion. < r>• P ovide full end to end events planning before, during and after, implementation, and logistical support services. < r>• M naging and contacting event subcontractors, vendors and other key stakeholders as required. < r>• D sign Organize and Coordinate the development of event materials for attendee and other promotional items or packs. < r>• C nceptualizing and implementing event concepts and themes. < r>• E suring that set-up, tear-down, and clean-up operations are done to the organization’s standards.
• A dressed and resolved any event-related issues or emergencies promptly. < r>• C nducted post-event evaluations to assess the success of the event and gather feedback for improvement. < r>• M intaining partnerships with vendors and overseeing the set-up, execution and closure of events. < r>• A y other duties assigned. < r>
Job Specifications and Qualifications
• D ploma or Degree in Marketing, Business Management, Hospitality, Communication, or related field. < r>• A least 2 years relevant experience in corporate events. < r>• C rtifications in event planning or related fields is an added advantage. < r>• F exibility to travel and flexibility. < r>
Key Competencies
• H ghly creative < r>• C ncept planning skills. < r>• S rong Time Management skills < r>• A mirable organizational skills < r>• C mmercial acumen skills < r>• I peccable attention to detail. < r>• C nflict Management skills < r>• S rong communication skills. < r>• A ility to work under pressure. < r>• I pressive customer service skills.
Legal Administrative Assistant-Ngong Road and Westlands
Posted 13 days ago
Job Viewed
Job Description
br>Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
Our clients in the legal sector in Nairobi seek proactive individuals that are ready to contribute to the growth of the organizations in the administrative departments.
Core Duties and Responsibilities
• Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner.
• P eparing briefs, minutes and reports for the meetings. < r>• R presenting the Partner and management in various meetings. < r>• T kes on a keen leadership and management role. < r>• H ndling reception and corporate communication via various channels, calls, emails, online and digital platforms. < r>• A tending to mail, phone calls and other corporate communication tools on behalf of the partner. < r>• C rry out various secretarial duties for partner and other staff members as required. < r>• I charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. < r>• I charge of ensuring that various bills due are paid on a timely basis. < r>• C ordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations. < r>• H ndle all maintenance, repairs and operational issues to ensure seamless operations. < r>• A t as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc < r>• S pervisory In charge of staff-Ensuring their issues are well handled, delegating tasks etc < r>• I voicing and ensuring billing and collection of payments is done in a timely fashion. < r>• T ke part in preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time are well achieved. < r>• P epare and be an integral part of execution team for office events as needed such as tournaments, sponsorships etc. < r>• A y other duties as allocated. < r>
Job Specifications and Qualifications
• D ploma in Law/Business Administration and or related field. < r>• A least 3 years’ experience.
Key Competencies
• E cellent organizational skills < r>• P oactive < r>• H gh Integrity < r>• C nfidentiality < r>• A aptability and Flexibility < r>• E cellent verbal and written communication skills
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Administrator
Posted 16 days ago
Job Viewed
Job Description
br>Handle incoming calls, emails, and correspondence
Maintain accurate records and filing systems (digital and physical)
Support HR, finance, and other departments with documentation and logistics
Organize meetings, schedules, and appointments
Prepare reports, letters, and internal communications
Ensure compliance with company policies and procedures
Assist in onboarding new staff and maintaining staff records
Remote Executive Administrative Assistant
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage and maintain executive calendars, scheduling meetings and appointments.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
- Prepare, proofread, and edit correspondence, reports, and presentations.
- Handle incoming and outgoing communications, including emails and phone calls.
- Organize and maintain physical and digital filing systems.
- Conduct research and compile information for various projects.
- Process expense reports and manage budgets for assigned executives.
- Act as a liaison between executives and internal/external stakeholders.
- Prepare agendas and take minutes during meetings.
- Ensure confidentiality and discretion in handling sensitive information.
- High school diploma or equivalent; an Associate's or Bachelor's degree is a plus.
- Proven experience as an Executive Administrative Assistant or in a similar executive support role.
- Exceptional organizational and time management skills.
- Proficiency in calendar management software (e.g., Outlook Calendar, Google Calendar).
- Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive problem-solving abilities and resourcefulness.
- Ability to multitask and prioritize effectively.
- Experience working remotely or in a virtual team environment.
Senior Executive Assistant
Posted today
Job Viewed