1,127 Hospitality & Tourism jobs in Kenya

Company Description

TATB - THE AFRICA TRAVEL BOUTIQUE is dedicated to creating 100% personalized travel experiences across East and Southern Africa. Working alongside our allied travel agencies as a unified brand, TATB ensures meticulous attention to each request from the first contact until their return. Based in offices located in East and Southern Africa, we are committed to fulfilling the high-demand requirements of our overseas agents with personalisation, passion, and extremelly attention to detail.

Role Description

This is a full-time on-site role for an Intermediate Safari Tour Consultant located in Karen-Nairobi Kenya.
The successful candidate will be responsible for preparing accurate quotations, handling reservations efficiently, following the manager's guidelines to ensure smooth and error-free operations, in line with the company's standards.

The ideal candidate will be highly organized, accurate, and productive, with strong attention to detail and the ability to work efficiently.

This is an internal operations role with 
no direct communication with clients

.

Key Responsibilities

• Prepare 
  accurate quotations
   for safari itineraries and related travel services.
• Manage and process 
  reservations with suppliers
   (lodges, ground operators, airlines) in a timely and efficient manner.
• Ensure that all bookings are 
  error-free and documented correctly
   according to company procedures.
• Follow the 
  guidelines and instructions of the line manager
   precisely.
• Coordinate internally with colleagues to support seamless operational workflows.
• Maintain up-to-date knowledge of suppliers, rates, and operational procedures.
• Deliver tasks within established deadlines, ensuring 
  productivity and consistency
  .
• Maintain proper documentation and records of all reservations and quotations.
• Support the operations team in any additional tasks related to booking and itinerary management.

Qualifications

• Minimum 3 years p
  roven experience in preparing accurate quotations and handling reservations efficiently
  is mandatory (please note not any other rol in the tourism industry will be considered as experience)
• High communication skills and persistence in dealing with suppliers to deliver the client's requested goal
• Excellent organisational, time-management and multitasking skills, to match t
  he strong productivity expected of the candidate, ensuring error-free and matching deadlines
• Ability to work independently and collaboratively
• Knowledge of safari destinations, logistic and local suppliers
• Proficiency in Outlook, Word and Excel
• Positive attitude and ability to proactively participate in the company's initiatives
• Honesty and transparency with both the organization and colleagues are essential requirements for this role
• Relevant certifications or degrees in Travel & Tourism

Career Opportunity at James Flavian College of Business & Technology

We are excited to announce that we are hiring a
Hospitality Trainer
to join our academic team. This role is ideal for a passionate hospitality professional with a drive to mentor and shape the future of the industry.

What we're looking for:

Diploma/Degree in Hospitality / Hotel & Restaurant Management

2–4 years' industry experience

Strong communication & training skills

KSTVET Certification (an added advantage)

Send your CV to

Deadline:
29th September 2025

Join us in delivering education that is
purposeful, impactful, and industry-relevant
.

Company Description

Charlotte Ticketing & Tours specializes in faith-based travel, offering personalized itineraries for Kingdompreneurs in SMEs and NGOs. Our comprehensive services include flight and hotel booking, ground transportation, visa assistance, and custom team-building retreats. Our mission is to empower Kingdompreneurs through travel experiences that foster spiritual growth, cultural exchange, and community transformation. With expertise in the travel industry and a Kingdom-minded approach, we ensure seamless and impactful journeys aligned with your mission and values.

Role Description

This internship role for a Ticketing and Reservations Intern is located in Nairobi County, Kenya and is a hybrid position allowing some work from home. The intern will be responsible for handling ticket sales, making reservations, providing exceptional customer service, and assisting with overall sales activities. Daily tasks include communicating with clients, managing bookings, and supporting the team to ensure smooth travel arrangements and customer satisfaction.

Qualifications

• Experience in Ticket Sales and Reservations
• Strong Communication and Customer Service skills
• Sales abilities and experience working in a sales environment
• Excellent organizational and multitasking abilities
• Proficient in using relevant computer software and technology
• Ability to work collaboratively in a team and independently when required
• Interest in travel and tourism, particularly faith-based travel, is a plus

Company Description

Turbine Ngong Hotel is a boutique hotel located along Ngong-Kibiko Road, Kenya, offering comfortable single and double rooms with private balconies. Our versatile spaces are ideal for corporate meetings, social gatherings, and special occasions. We provide a curated menu featuring local and international cuisines, set against the stunning landscapes of the Ngong Hills.

Role Description

Oversee all aspects of the hotel management, including maximisation of financial performance, guest satisfaction, overseeing finances, marketing, procurement, cost cutting, innovation, and implementation of hotel management practices that will ensure cost effectiveness and superior

customer experience, safeguarding guest satisfaction, and maintaining the overall appearance and functionality of the hotel within industry quality standards.

The incumbent will be responsible for hiring, scheduling and overseeing work, training, disciplining, motivating, rewarding and separation of all hotel staff. They will be accountable for the daily operations of the hotel and all associated establishments. Other major functions will include creating budgets, forecasting revenue, sales, marketing and managing expenses.

Qualifications

• Computer hotel software familiarity.
• Budgeting and Sales skills.
• Experience in Food & Beverage management.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Previous experience in opening, managing, or re-positioning a hotel or any establishment with a clear track record of 3+ years in the hospitality industry and at least 1 year of experience in a supervisory role.
• Bachelor's degree in Hospitality Management or related field.

Company Description
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description
To ensure high standards of cleanliness, hygiene, and orderliness across all guest rooms, public areas, and back-of-house spaces. The Senior Supervisor oversees daily operations, supports the housekeeping team, enforces brand standards, and drives guest satisfaction.

Key Responsibilities:
Operational Supervision:

• Supervise and coordinate the work of housekeeping attendants and team leaders.
• Conduct daily room and public area inspections to ensure quality standards are met.
• Ensure VIP rooms, long-stay guest preferences, and special requests are actioned and followed up.
• Handle any guest complaints or requests related to housekeeping promptly and professionally.
• Support linen and laundry operations in collaboration with relevant supervisors.

Team Management:

• Assist in training, mentoring, and motivating housekeeping staff to maintain high performance and morale.
• Participate in duty rosters, shift scheduling, and attendance management.
• Monitor team grooming and hygiene in line with brand standards.

Health, Safety & Sustainability:

• Ensure compliance with hygiene, safety, and sanitation standards (HACCP, fire safety, PPE usage, etc.).
• Report and follow up on any maintenance or safety issues.
• Support sustainability efforts (water-saving, energy usage, chemical safety).

Administrative Duties:

• Maintain daily reports, inventory logs, and inspection records.
• Monitor housekeeping supplies, equipment, and linen stock levels.
• Participate in departmental meetings and briefings.

Qualifications

• Diploma or Certificate in Housekeeping Operations or Hospitality Management.
• Minimum 3–5 years of housekeeping experience in a hotel or resort, with at least 1–2 years in a supervisory role.
• Experience with PMS systems (Opera, Fidelio) and housekeeping software preferred.
• Good knowledge of cleaning chemicals, tools, and modern housekeeping practices.

Additional Information

Your team and working environment:

• Tight-knit and team oriented.
• Hard-working, engaging and inclusive.
• Attention to detail and hygiene
• Well organised and autonomous

Company Description

Triplinq Hotel and Resort Nkubu offers modern and stylish accommodation & conference facility suitable for both leisure and business travelers. The vibrant dining experience features a mix of local and international cuisine, accompanied by a lively bar for socializing and relaxation. The beautifully landscaped gardens and event grounds are perfect for weddings, team building events, and private celebrations. On-site amenities include a supermarket for essentials, a car wash, and service bay for vehicle care.

Role Description

This is a full-time on-site role for a Hotel Manager located in Nkubu. The Hotel Manager will oversee the day-to-day operations, manage staff, handle customer service, drive revenue growth , handle budgeting, facilitate sales, and supervise food & beverage operations.

Qualifications

• Customer Service and Receptionist Duties skills
• Budgeting and Sales skills
• Experience in Food & Beverage operations
• Proven ability to manage a team effectively
• Strong organizational and communication skills
• Previous experience in hospitality industry
• Bachelor's degree in Hospitality Management or related field

We are looking for passionate and experienced professionals to join our team: