494 Store Manager jobs in Kenya

The Store Manager will be responsible for managing and controlling all company stores including coffee beans and inputs, equipment and small tools, marketing materials, and general storage. The role ensures accurate inventory management, timely issuance, effective stock control, and compliance with policies to support operations across all business units.

Key Responsibilities

Inventory & Stock Management

• Oversee receipt, storage, and issuance of goods across all categories (coffee, tools/equipment, marketing materials, general supplies).
• Maintain accurate stock records through ERP systems and ensure regular reconciliations.
• Implement and enforce stock control measures to reduce losses, theft, or damage.
• Conduct regular stock counts and support external and internal audits.

Operational Efficiency

• Establish and enforce standard operating procedures (SOPs) for all store operations.
• Ensure timely availability of inputs and materials for farm, construction, and marketing teams.
• Coordinate logistics for movement of goods between central warehouses and operational sites.
• Maintain safe and organized storage facilities with proper labeling and segregation.

Governance & Compliance

• Ensure adherence to company policies, procurement guidelines, and statutory requirements.
• Implement FIFO/FEFO principles in handling perishable or sensitive items (coffee, agro-inputs).
• Maintain auditable records for receipts, issues, and stock balances.
• Ensure occupational health and safety (EHS) standards are followed in all stores.

Team Leadership & Stakeholder Engagement

• Supervise storekeepers and warehouse assistants across different locations.
• Provide training, guidance, and performance oversight for store staff.
• Collaborate with Procurement, Finance, Marketing, Construction, and Farm teams to align stores operations with organizational needs.
• Provide timely reports to management on stock levels, consumption trends, and replenishment requirements

• Bachelor's degree in Supply Chain Management, Procurement, Logistics, or related field.
• Minimum of 5–7 years of experience in inventory and stores management, preferably across diverse categories.
• Professional certification is an advantage.
• Strong knowledge of ERP/warehouse management systems.
• Proven experience in leading teams and managing multi-category stores.

• Manage daily store operations and ensure smooth functioning.
• Lead, coach, and motivate the store team to achieve sales goals.
• Deliver exceptional customer service and foster a positive shopping experience.
• Oversee inventory management, stock replenishment, and visual merchandising.
• Implement company policies, procedures, and standards.
• Analyze sales reports and market trends to drive business growth.
• Manage store budget, payroll, and expenses.
• Ensure store safety and security compliance.
• Recruit, train, and develop store staff.
• Conduct performance reviews and provide constructive feedback.

• Proven experience as a Retail Store Manager or in a similar leadership role.
• Strong understanding of retail operations and sales management.
• Excellent leadership, communication, and interpersonal skills.
• Experience with POS systems and retail management software.
• Ability to analyze sales data and make informed decisions.
• Customer-centric approach with a passion for service excellence.
• Flexibility to work a hybrid schedule, including evenings and weekends.
• High school diploma or equivalent; degree in Business Administration or related field is a plus.

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in achieving sales targets and managing store profitability.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service orientation.
• Proficiency in retail management software and POS systems.
• Experience with inventory management and visual merchandising.
• Ability to effectively train, coach, and motivate a team.
• High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field is a plus.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

• Manage day-to-day store operations, ensuring smooth and efficient functioning.
• Lead, train, and motivate a team of retail associates to achieve sales targets and provide outstanding customer service.
• Oversee inventory management, including stock takes, ordering, and merchandising to maximize sales and minimize shrinkage.
• Develop and implement strategies to drive store sales, customer traffic, and profitability.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Manage store budget, including labor costs, operating expenses, and sales performance.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Maintain a safe, clean, and organized store environment.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Participate in regular meetings with management, contributing to strategic planning and operational improvements, some of which may be conducted remotely.
• Assist with hiring, onboarding, and performance management of store staff.
• Ensure compliance with all health and safety regulations.

• High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• 3-5 years of proven experience in retail management, preferably in a similar sector.
• Demonstrated leadership and team management skills.
• Strong understanding of retail operations, merchandising, and inventory control.
• Excellent customer service and interpersonal skills.
• Ability to analyze sales data and make informed business decisions.
• Proficiency in point-of-sale (POS) systems and basic computer applications (e.g., MS Office).
• Strong organizational and time management skills.
• Ability to work flexible hours, including weekends and holidays, as required by retail operations.
• Adaptability and willingness to engage in both on-site and remote work for strategic tasks.

• Overseeing daily store operations to ensure smooth and efficient functioning.
• Leading, training, and motivating the store team to meet and exceed sales goals.
• Recruiting, hiring, and onboarding new sales associates.
• Managing staff schedules, performance reviews, and professional development.
• Monitoring inventory levels, conducting stocktakes, and implementing loss prevention strategies.
• Implementing and maintaining visual merchandising standards to create an appealing store environment.
• Providing exceptional customer service and resolving customer complaints effectively.
• Analyzing sales data and store performance metrics to identify trends and opportunities.
• Managing the store's budget and controlling operational expenses.
• Ensuring compliance with company policies, procedures, and health and safety regulations.
• Collaborating with regional management on marketing initiatives and operational improvements.
• Handling administrative tasks remotely as required, such as reporting and data entry.

• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.
• Minimum of 5 years of retail management experience, with a proven track record of success.
• Strong leadership and team-building skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail POS systems and inventory management software.
• Demonstrated ability to drive sales and profitability.
• Understanding of retail merchandising and visual display principles.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Comfortable with both on-site store management and remote administrative tasks.
• Strong organizational and time-management skills.