225 Store Manager jobs in Kenya

Retail Store Manager

40200 Abothuguchi West KES85000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and experienced Retail Store Manager to oversee operations for their burgeoning retail presence, operating entirely remotely for management functions. This role is responsible for driving sales performance, managing inventory, leading and developing a remote team of associates, and ensuring an exceptional customer experience. You will be accountable for setting sales targets, analyzing sales data, and implementing strategies to achieve and exceed them. Key responsibilities include managing staff scheduling, conducting performance reviews, and fostering a positive and motivating work environment. Inventory management, including ordering, stock control, and merchandising, will be a critical aspect of your role to ensure product availability and visual appeal. You will also be responsible for ensuring adherence to company policies and procedures, maintaining store presentation standards, and managing operational budgets. The ideal candidate will have a proven track record in retail management, with a strong understanding of sales principles, customer service best practices, and inventory control. Excellent leadership, communication, and problem-solving skills are essential, as you will be managing a distributed team. Experience with retail management software and point-of-sale (POS) systems is required. We are looking for a proactive, results-oriented individual who can work independently and inspire their team to achieve collective goals, even in a fully remote setting. This is a fantastic opportunity to lead a retail operation from a distance, driving success and contributing to the growth of our client's brand, impacting the retail landscape from the expansive region of Garissa, Garissa, KE .
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Retail Store Manager

30200 Tuwan KES120000 Annually WhatJobs

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full-time
Our client is seeking an experienced and dynamic Retail Store Manager to oversee operations at a flagship store in **Eldoret, Uasin Gishu, KE**. This is a hybrid role, requiring a balance of on-site presence to lead the team and engage with customers, and remote work for strategic planning and administrative tasks. The Store Manager will be responsible for driving sales performance, managing staff, maintaining inventory levels, and ensuring an exceptional customer experience. You will lead a team of dedicated retail associates, fostering a positive and productive work environment. Key responsibilities include developing and implementing sales strategies, analyzing sales data to identify trends and opportunities, and managing the store's budget effectively. You will also be responsible for visual merchandising, ensuring the store is presented attractively and that products are displayed according to company standards. Customer satisfaction is paramount, and you will be expected to handle customer inquiries, complaints, and feedback with professionalism and efficiency. Inventory management, including ordering, receiving, and stock control, will be a crucial aspect of the role, ensuring optimal stock levels to meet demand while minimizing waste. This role requires strong leadership qualities, excellent communication skills, and a passion for retail. You will work closely with regional management to align store objectives with broader company goals. Performance metrics will include sales targets, customer satisfaction scores, and operational efficiency. Training and development of staff will be a key focus, ensuring the team is equipped with the knowledge and skills to excel. The ideal candidate will have a proven track record in retail management, with a deep understanding of retail operations and sales techniques. A proactive approach to problem-solving and a commitment to continuous improvement are essential. This position offers a competitive salary and benefits package, along with opportunities for career advancement within our growing organization. While the role is hybrid, offering flexibility, the primary reporting location and operational base will be **Eldoret, Uasin Gishu, KE**.
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Retail Store Manager

00200 Ongata Rongai, Rift Valley KES65000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and customer-focused Retail Store Manager to oversee operations at their location. This position is fully remote, allowing for flexible management of store performance and team coordination from anywhere. The ideal candidate will have a proven track record in retail management, exceptional leadership skills, and a passion for delivering outstanding customer experiences. You will be responsible for driving sales, managing inventory, leading and developing store staff, and ensuring the overall success of the retail outlet.

Key responsibilities include:
  • Managing all day-to-day operations of the retail store to ensure smooth and efficient functioning.
  • Setting sales targets and driving performance to achieve or exceed them.
  • Developing and implementing strategies to increase customer satisfaction and loyalty.
  • Recruiting, hiring, training, and motivating a high-performing sales team.
  • Conducting regular performance reviews and providing constructive feedback.
  • Managing inventory levels, ensuring accurate stock counts, and minimizing shrinkage.
  • Overseeing visual merchandising and store presentation to create an appealing shopping environment.
  • Ensuring compliance with company policies, procedures, and safety regulations.
  • Managing store budgets, controlling expenses, and optimizing profitability.
  • Handling customer inquiries, complaints, and resolving issues effectively.
  • Analyzing sales data and market trends to identify opportunities for growth.
  • Building strong relationships with customers and fostering a positive store atmosphere.
  • Maintaining store appearance and cleanliness standards.
  • Implementing promotional campaigns and events to drive traffic and sales.
  • Collaborating with the broader retail operations team to share best practices and drive continuous improvement.
We require a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 4 years of retail management experience. Proven ability to lead and inspire a team is essential. Strong understanding of retail sales, merchandising, inventory management, and customer service principles is required. Excellent communication, interpersonal, and problem-solving skills are crucial. The ability to work independently, make sound decisions, and manage operational aspects remotely is paramount. This is a fantastic opportunity to lead a retail operation in a remote capacity, contributing to the success of our brand near Ongata Rongai, Kajiado, KE . If you are a motivated and results-oriented leader with a passion for retail, we encourage you to apply.
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Retail Store Manager

20200 Tuwan KES70000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a popular fashion and lifestyle retailer, is seeking an experienced and dynamic Retail Store Manager to oversee their flagship branch. This is a critical on-site role where you will be responsible for all aspects of store operations, driving sales, and ensuring an exceptional customer experience. You will lead and motivate a team of retail associates, manage inventory, uphold visual merchandising standards, and ensure the store meets its financial targets. The ideal candidate possesses strong leadership skills, a passion for retail, and a proven ability to manage a high-performing team.

Key Responsibilities:
  • Manage daily store operations, ensuring smooth and efficient performance.
  • Lead, train, and motivate the store team to achieve sales targets and provide outstanding customer service.
  • Oversee inventory management, including stock control, ordering, and receiving.
  • Implement and maintain visual merchandising standards to create an attractive store environment.
  • Develop and execute local store marketing initiatives to drive foot traffic and sales.
  • Monitor store performance against key metrics (sales, customer satisfaction, operational efficiency).
  • Handle customer inquiries, complaints, and escalations in a professional manner.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Manage staff scheduling, payroll, and performance reviews.
  • Foster a positive and engaging work environment for all team members.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager.
  • Strong understanding of retail operations, sales techniques, and customer service best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to motivate and develop a team.
  • Experience with inventory management systems and POS software.
  • A keen eye for visual merchandising and store presentation.
  • Results-oriented with a strong focus on achieving sales targets.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passion for fashion/lifestyle products and delivering exceptional customer experiences.
This role requires a dedicated individual who is committed to excellence in retail management and thrives in a fast-paced store environment in Kitale, Trans-Nzoia, KE . An immediate start is available for the right candidate.
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Retail Store Manager

10100 Nyeri Town KES120000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a prominent retailer, is seeking an experienced and results-oriented Retail Store Manager to oversee operations at their store in Nyeri, Nyeri, KE . This is a critical role responsible for driving sales, ensuring exceptional customer service, and managing the day-to-day activities of the store. You will lead a team of sales associates, providing training, motivation, and performance management to foster a high-achieving sales culture. Your responsibilities will include inventory management, visual merchandising, implementing store policies, and ensuring compliance with all operational procedures. The ideal candidate will have a strong understanding of retail sales strategies, customer relationship management, and staff supervision. Proven experience in a retail management role is essential. You should possess excellent leadership, communication, and problem-solving skills, with the ability to create a positive and engaging shopping experience for customers. Financial acumen, including budget management and sales forecasting, will be a key aspect of this role. You will be responsible for achieving sales targets and controlling operational costs to maximize profitability. We are looking for an individual who is passionate about retail, customer-centric, and dedicated to building a successful store environment. The ability to work flexible hours, including weekends and holidays, is required. This position offers a competitive salary, performance-based incentives, and opportunities for career advancement within our growing retail network. If you are a motivated leader with a passion for retail excellence and are ready to take on a challenging and rewarding role in Nyeri, Nyeri, KE , we invite you to apply.
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Retail Store Manager

00200 Gathiruini KES70000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a rapidly growing fashion retail brand, is seeking a dynamic and results-oriented Retail Store Manager for their **Mlolongo, Machakos, KE** location. This is a hybrid role, requiring a combination of in-store leadership and remote administrative duties. You will be responsible for driving sales, managing store operations, and leading a high-performing team to deliver an exceptional customer experience. Key responsibilities include developing and implementing sales strategies, managing inventory, ensuring visual merchandising standards are met, and controlling operational costs. You will also be tasked with recruiting, training, and motivating store staff, conducting performance reviews, and fostering a positive and productive work environment. The ideal candidate will have a minimum of 3 years of experience in retail management, with a proven ability to exceed sales targets. Strong leadership, communication, and interpersonal skills are essential. You should be proficient in retail point-of-sale (POS) systems and have a good understanding of inventory management principles. The ability to analyze sales data and identify trends to inform business decisions is crucial. A passion for fashion and a commitment to customer service excellence are highly valued. This role offers a competitive salary, performance-based bonuses, and opportunities for career advancement within our client's expanding network. While the role is primarily based in the store, the hybrid nature allows for flexibility in managing administrative tasks remotely. Our client believes in empowering their store managers and provides the necessary tools and support to ensure success. You will play a pivotal role in shaping the in-store experience and contributing to the overall growth of the brand. If you are a motivated leader with a passion for retail and a drive to succeed, we encourage you to apply and become an integral part of our client's vibrant team.
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Retail Store Manager

30100 Tuwan KES70000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for an experienced and dynamic Retail Store Manager to oversee operations at their **Kitale, Trans-Nzoia, KE** location. This role offers a hybrid work arrangement, blending in-store leadership with remote administrative tasks. You will be responsible for driving sales, managing staff, ensuring exceptional customer service, and maintaining store profitability. The ideal candidate is a natural leader with a passion for retail and a proven track record of success in store management.

Key Responsibilities:
  • Manage daily store operations, including opening and closing procedures.
  • Lead, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
  • Oversee inventory management, stock control, and merchandising to ensure product availability and appealing displays.
  • Monitor sales performance, analyze key metrics, and implement strategies to increase revenue and profitability.
  • Handle customer inquiries, complaints, and returns efficiently and professionally.
  • Ensure compliance with company policies, procedures, and visual merchandising standards.
  • Conduct regular staff meetings and performance reviews.
  • Manage staff scheduling and payroll.
  • Control store expenses and contribute to budget management.
  • Create and maintain a positive and engaging store environment for both customers and employees.
  • Utilize remote tools for reporting sales figures, inventory levels, and team performance.
  • Participate in regional management meetings and contribute to strategic initiatives.
  • Ensure the store is always clean, organized, and presentable.
  • Implement loss prevention strategies to minimize shrinkage.
  • Foster a culture of teamwork and continuous improvement within the store team.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Manager (minimum 3 years).
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive sales and achieve targets.
  • Excellent customer service skills.
  • Experience in inventory management and visual merchandising.
  • Proficiency in point-of-sale (POS) systems and retail management software.
  • Ability to manage and motivate a team effectively.
  • Strong organizational and time-management skills.
  • Familiarity with basic HR functions, including scheduling and staff management.
  • A degree in Business Administration, Marketing, or a related field is an advantage.
  • Understanding of retail trends and best practices.
  • Ability to adapt to a hybrid work model, balancing in-store and remote responsibilities.
This is a fantastic opportunity for a dedicated retail professional to make a significant impact in a thriving retail environment. You will be empowered to lead your team and contribute to the overall success of the brand.
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Retail Store Manager

40100 Abothuguchi West KES75000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for a vibrant and experienced Retail Store Manager to oversee operations at their **Garissa** location. This is a hybrid role, offering a balance between on-site management and remote administrative tasks. As a Store Manager, you will be responsible for ensuring the store operates efficiently and profitably, maintaining high standards of customer service, and leading a dedicated team. Your duties will include managing inventory, optimizing store layout, implementing sales strategies, and ensuring visual merchandising standards are met. You will also handle staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Key responsibilities encompass driving sales targets, controlling operational costs, and ensuring compliance with company policies and procedures. You will also be responsible for analyzing sales data and market trends to identify opportunities for growth and improvement. The ability to engage with customers, resolve issues effectively, and build strong customer relationships is paramount. While the role requires significant on-site presence to manage daily operations and team leadership, certain administrative and reporting functions can be managed remotely. This provides flexibility for effective work-life integration. We are seeking a proactive leader with excellent communication and interpersonal skills, a keen eye for detail, and a passion for retail excellence. Previous experience in retail management is essential. You will be expected to contribute to strategic planning and provide feedback to head office, potentially through virtual meetings. The successful candidate will be instrumental in shaping the store's success and enhancing the customer experience. This position offers a competitive salary and opportunities for professional development within our growing organization. Join our team and make a significant impact in the retail landscape of Garissa.
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Retail Store Manager

50200 Tuwan KES85000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and motivated Retail Store Manager to oversee operations at their bustling retail location in Bungoma. This hybrid role requires a dynamic leader who can effectively manage on-site operations while also leveraging remote tools for reporting and strategy. You will be responsible for driving sales, managing inventory, leading and developing a team of retail associates, and ensuring an exceptional customer shopping experience. Your duties will include setting sales targets, implementing merchandising strategies, controlling store expenses, and maintaining visual merchandising standards. You will also be responsible for recruiting, training, and motivating staff to achieve peak performance. A key aspect of this role involves analyzing sales data and market trends to identify opportunities for growth and improvement. Excellent communication and interpersonal skills are essential for fostering a positive work environment and building strong relationships with both staff and customers. Our client values candidates who are proactive, results-oriented, and possess a strong understanding of retail operations. This is a fantastic opportunity for an ambitious retail professional to take on a leadership role and make a significant impact in the **Bungoma, Bungoma, KE** area. The successful candidate will be expected to work a mix of on-site shifts and remote administrative duties, demonstrating flexibility and strong organizational skills. You will report directly to the regional retail director and play a vital role in the success of our client’s retail presence in the region. Focus on customer service excellence and team development will be paramount.

Responsibilities:
  • Oversee all daily operations of the retail store.
  • Drive sales performance and achieve store sales targets.
  • Manage inventory levels, including ordering, receiving, and stock control.
  • Lead, train, and motivate a team of retail associates.
  • Ensure exceptional customer service standards are met.
  • Implement merchandising and visual display strategies.
  • Control store expenses and manage the store budget.
  • Analyze sales data and customer feedback to identify trends and opportunities.
  • Ensure compliance with company policies and procedures.
  • Handle customer inquiries and resolve complaints effectively.
Qualifications:
  • Proven experience as a Retail Store Manager or in a similar retail leadership role.
  • Demonstrated success in driving sales and achieving targets.
  • Strong understanding of retail operations, merchandising, and inventory management.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional customer service and interpersonal skills.
  • Proficiency in retail management software and POS systems.
  • Strong analytical and problem-solving abilities.
  • Ability to work a hybrid schedule, including on-site and remote responsibilities.
  • High school diploma or equivalent; a degree in Business or a related field is a plus.
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Retail Store Manager

00101 Ngong KES200000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Retail Store Manager to oversee operations and drive sales performance for their stores. This role is primarily remote, focusing on strategic oversight, team management, and performance analysis, with occasional site visits as needed. You will be responsible for ensuring excellent customer service, managing staff, maintaining inventory levels, and implementing visual merchandising standards. The ideal candidate will have a proven track record of success in retail management, with a strong understanding of sales strategies, operational efficiency, and staff development. As a remote manager, you will leverage technology to monitor store performance, communicate with staff, and implement company policies. Key responsibilities include recruiting, training, and motivating store teams; developing sales plans; managing budgets; and ensuring compliance with health and safety regulations. You will also analyze sales data to identify trends and opportunities for growth. Our client is committed to fostering a positive and productive remote work environment, empowering managers to lead effectively from a distance. We are looking for a results-oriented leader with excellent problem-solving skills and a passion for retail. This is an exciting opportunity to impact sales and customer satisfaction across multiple retail locations while enjoying the flexibility of a remote role. Your ability to inspire and guide a remote retail team will be crucial. Strong communication and interpersonal skills are essential for building relationships with both staff and customers. You will be a key player in shaping the in-store customer experience.
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