225 Store Manager jobs in Kenya
Retail Store Manager
Posted today
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Job Description
Retail Store Manager
Posted today
Job Viewed
Job Description
Retail Store Manager
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Managing all day-to-day operations of the retail store to ensure smooth and efficient functioning.
- Setting sales targets and driving performance to achieve or exceed them.
- Developing and implementing strategies to increase customer satisfaction and loyalty.
- Recruiting, hiring, training, and motivating a high-performing sales team.
- Conducting regular performance reviews and providing constructive feedback.
- Managing inventory levels, ensuring accurate stock counts, and minimizing shrinkage.
- Overseeing visual merchandising and store presentation to create an appealing shopping environment.
- Ensuring compliance with company policies, procedures, and safety regulations.
- Managing store budgets, controlling expenses, and optimizing profitability.
- Handling customer inquiries, complaints, and resolving issues effectively.
- Analyzing sales data and market trends to identify opportunities for growth.
- Building strong relationships with customers and fostering a positive store atmosphere.
- Maintaining store appearance and cleanliness standards.
- Implementing promotional campaigns and events to drive traffic and sales.
- Collaborating with the broader retail operations team to share best practices and drive continuous improvement.
Retail Store Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Manage daily store operations, ensuring smooth and efficient performance.
- Lead, train, and motivate the store team to achieve sales targets and provide outstanding customer service.
- Oversee inventory management, including stock control, ordering, and receiving.
- Implement and maintain visual merchandising standards to create an attractive store environment.
- Develop and execute local store marketing initiatives to drive foot traffic and sales.
- Monitor store performance against key metrics (sales, customer satisfaction, operational efficiency).
- Handle customer inquiries, complaints, and escalations in a professional manner.
- Ensure compliance with company policies, procedures, and safety regulations.
- Manage staff scheduling, payroll, and performance reviews.
- Foster a positive and engaging work environment for all team members.
- Proven experience as a Retail Store Manager or Assistant Store Manager.
- Strong understanding of retail operations, sales techniques, and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and develop a team.
- Experience with inventory management systems and POS software.
- A keen eye for visual merchandising and store presentation.
- Results-oriented with a strong focus on achieving sales targets.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for fashion/lifestyle products and delivering exceptional customer experiences.
Retail Store Manager
Posted 1 day ago
Job Viewed
Job Description
Retail Store Manager
Posted 1 day ago
Job Viewed
Job Description
Retail Store Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Manage daily store operations, including opening and closing procedures.
- Lead, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
- Oversee inventory management, stock control, and merchandising to ensure product availability and appealing displays.
- Monitor sales performance, analyze key metrics, and implement strategies to increase revenue and profitability.
- Handle customer inquiries, complaints, and returns efficiently and professionally.
- Ensure compliance with company policies, procedures, and visual merchandising standards.
- Conduct regular staff meetings and performance reviews.
- Manage staff scheduling and payroll.
- Control store expenses and contribute to budget management.
- Create and maintain a positive and engaging store environment for both customers and employees.
- Utilize remote tools for reporting sales figures, inventory levels, and team performance.
- Participate in regional management meetings and contribute to strategic initiatives.
- Ensure the store is always clean, organized, and presentable.
- Implement loss prevention strategies to minimize shrinkage.
- Foster a culture of teamwork and continuous improvement within the store team.
- Proven experience as a Retail Store Manager or Assistant Manager (minimum 3 years).
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to drive sales and achieve targets.
- Excellent customer service skills.
- Experience in inventory management and visual merchandising.
- Proficiency in point-of-sale (POS) systems and retail management software.
- Ability to manage and motivate a team effectively.
- Strong organizational and time-management skills.
- Familiarity with basic HR functions, including scheduling and staff management.
- A degree in Business Administration, Marketing, or a related field is an advantage.
- Understanding of retail trends and best practices.
- Ability to adapt to a hybrid work model, balancing in-store and remote responsibilities.
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Retail Store Manager
Posted 2 days ago
Job Viewed
Job Description
Retail Store Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee all daily operations of the retail store.
- Drive sales performance and achieve store sales targets.
- Manage inventory levels, including ordering, receiving, and stock control.
- Lead, train, and motivate a team of retail associates.
- Ensure exceptional customer service standards are met.
- Implement merchandising and visual display strategies.
- Control store expenses and manage the store budget.
- Analyze sales data and customer feedback to identify trends and opportunities.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve complaints effectively.
- Proven experience as a Retail Store Manager or in a similar retail leadership role.
- Demonstrated success in driving sales and achieving targets.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, team management, and motivational skills.
- Exceptional customer service and interpersonal skills.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving abilities.
- Ability to work a hybrid schedule, including on-site and remote responsibilities.
- High school diploma or equivalent; a degree in Business or a related field is a plus.
Retail Store Manager
Posted 2 days ago
Job Viewed