10 Naivas Supermarkets jobs in Kenya
Assistant Sales Manager
Posted 24 days ago
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Job Description
Oversee regional sales operations and supervise Trade Developers.
Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to visit outlets.
Build and maintain strong business relationships with current and prospective customers to generate new business.
Support the brand marketing process by identifying opportunities in listing, activations, merchandising, and consumer engagement.
Execute trade marketing strategy across assigned brands in consultation with the Sales and Marketing Managers.
Strengthen partnerships with resellers, traders, and retailers to secure trade support and loyalty.
Monitor competition by gathering information on pricing, promotions, delivery schedules, and merchandising techniques.
Report competitive activity, pricing trends, and potential opportunities for management.
Prepare and submit daily visit reports, weekly work plans, monthly performance updates, and annual territory analyses.
Ensure adherence to company business standards and ethical management of all financial activities.
RequirementsIdeal Candidate ProfileBachelor’s degree in Sales, Marketing, Business, or related field.
At least 3–5 years’ experience in FMCG/Alcoholic beverage sales with supervisory responsibility.
Strong leadership, communication, and people management skills.
Proven ability to meet targets and grow market share.
Strong analytical skills and knowledge of sales reporting.
Negotiation, problem-solving, and customer relationship management expertise.
Retail Sales Associate
Posted 1 day ago
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Job Description
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Restock merchandise and manage inventory levels.
- Handle customer inquiries and resolve complaints effectively.
- Achieve individual and team sales goals.
- Assist with opening and closing procedures.
- Participate in team meetings and training sessions.
- Contribute to a positive and collaborative work environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling transactions.
- A positive attitude and willingness to learn.
- Ability to stand for extended periods and lift moderate weight.
Retail Sales Associate (Specialty)
Posted today
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Job Description
Senior Retail Sales Associate
Posted 2 days ago
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Job Description
Senior Retail Sales Associate
Posted 2 days ago
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Job Description
Senior Retail Sales Associate
Posted 4 days ago
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Job Description
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide in-depth product information and recommendations based on customer needs.
- Process sales transactions accurately using the POS system.
- Maintain store appearance and visual merchandising standards.
- Train and mentor new sales associates.
- Achieve and exceed individual and team sales goals.
- Manage inventory counts and stock replenishment.
- Handle customer inquiries and resolve complaints efficiently.
- Contribute to a positive and collaborative team environment.
- Ensure adherence to all company policies and procedures.
- Previous experience in a senior retail sales role preferred.
- Excellent customer service and interpersonal skills.
- Proven sales ability with a track record of meeting targets.
- Strong product knowledge and presentation skills.
- Ability to work independently and as part of a team.
- Basic math and computer proficiency.
- Flexibility to work varied shifts, including evenings and weekends.
- High school diploma or equivalent required; further education a plus.
Senior Retail Sales Associate
Posted 4 days ago
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Job Description
Responsibilities:
- Greet customers warmly and assist them in finding products.
- Provide expert advice on product features and benefits.
- Process sales transactions accurately using the POS system.
- Maintain a high level of product knowledge.
- Achieve and exceed personal and store sales targets.
- Handle customer inquiries, feedback, and complaints effectively.
- Assist in visual merchandising and maintaining store aesthetics.
- Manage inventory counts and stock replenishment.
- Train and mentor junior sales staff.
- Adhere to company policies and procedures.
- Previous experience in a senior retail sales role is essential.
- Demonstrated ability to meet sales targets.
- Excellent communication and interpersonal skills.
- Customer-oriented mindset with a passion for service.
- Proficiency in POS systems and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational and time management skills.
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Senior Retail Sales Associate (Remote)
Posted 1 day ago
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Job Description
Responsibilities:
- Engage with customers via digital channels (chat, email, video calls) to understand their needs and provide expert product recommendations.
- Process sales transactions accurately and efficiently through online systems.
- Maintain a deep understanding of product features, benefits, and pricing to effectively address customer inquiries.
- Proactively identify opportunities to upsell and cross-sell products, exceeding individual and team sales goals.
- Provide post-sale support, addressing customer concerns and ensuring a positive overall experience.
- Collaborate with the remote sales team and management to share best practices and contribute to process improvements.
- Stay updated on product knowledge, market trends, and competitor activities.
- Manage customer databases and ensure all interactions are logged accurately.
- Participate in regular virtual team meetings and training sessions.
- Contribute to a positive and collaborative remote work environment.
- Minimum of 3 years of experience in a retail sales or customer service role, preferably with some exposure to remote customer interaction.
- Demonstrated success in meeting and exceeding sales targets.
- Excellent verbal and written communication skills, with a clear and professional tone.
- Proficiency in using CRM software and e-commerce platforms.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently and manage time effectively in a remote setting.
- High school diploma or equivalent; further education or certifications in sales or marketing are a plus.
- Reliable internet connection and a dedicated home office space conducive to remote work.
- A proactive and adaptable approach to learning and adopting new technologies.
- Passion for providing outstanding customer service and a genuine interest in the retail industry.
Senior Retail Sales Associate - Remote
Posted 1 day ago
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Job Description
Responsibilities:
- Achieve personal and team sales targets through effective selling and customer engagement.
- Provide outstanding customer service, addressing inquiries and resolving issues promptly and professionally via chat, email, and phone.
- Maintain a deep understanding of our client's product offerings to effectively guide customers.
- Process sales transactions accurately using our client's e-commerce platforms and CRM systems.
- Build and nurture long-term customer relationships by understanding their needs and preferences.
- Stay updated on product knowledge, promotions, and sales strategies.
- Collaborate with remote team members to share best practices and drive collective success.
- Contribute to the creation of sales reports and performance analysis.
Qualifications:
- Minimum of 3 years of experience in retail sales, preferably in an e-commerce or customer-facing role.
- Excellent verbal and written communication skills in Swahili and English.
- Proficiency in using CRM software and online sales platforms.
- Strong sales acumen and a customer-centric approach.
- Ability to work independently and manage time effectively in a remote environment.
- High school diploma or equivalent; further education in business or marketing is a plus.
- Must have a reliable internet connection and a suitable home office setup.
Senior Retail Sales Associate (Remote)
Posted 2 days ago
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