9 Senior Store Manager jobs in whatjobs
Senior Store Manager
Posted 3 days ago
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Job Description
Our client, a reputable chain of fashion boutiques, is seeking a motivated and experienced Senior Store Manager to oversee operations in Machakos, Machakos, KE . This role requires a blend of leadership, operational expertise, and a passion for customer service and retail excellence. You will be responsible for managing all aspects of the store, including sales performance, staff management, inventory control, visual merchandising, and ensuring an exceptional customer experience. The ideal candidate will have a proven track record in retail management, with strong skills in sales generation, team leadership, and operational efficiency. You will be expected to drive sales targets, coach and develop store associates, and maintain high standards of store presentation. Experience in fashion retail is highly preferred. This position involves both remote administrative tasks and on-site management, offering a hybrid work arrangement. You will work closely with regional management to implement strategies, analyze performance data, and contribute to the overall success of the brand. Excellent communication and interpersonal skills are essential for building strong relationships with both staff and customers. A minimum of 5 years of retail management experience is required, with a focus on driving sales and managing teams. A degree in Business Administration or a related field is an advantage. If you are a driven retail professional looking for an opportunity to lead and inspire a team, we invite you to apply for this exciting position.
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Job Description
Our client is seeking an experienced and dynamic Senior Store Manager to lead their highly successful retail operations. This role is pivotal in driving sales performance, optimizing inventory, and ensuring an exceptional customer experience. As a remote-first position, you will oversee store operations, manage staff remotely through digital tools, and develop strategies to enhance brand presence and customer loyalty. You will be responsible for setting performance benchmarks, implementing operational efficiencies, and fostering a positive and productive work environment for the on-site teams, all managed from a remote capacity. This position requires a leader with strong business acumen, excellent communication skills, and a proven track record in retail management.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute strategic plans to achieve store sales and profitability goals.
- Manage all aspects of store operations, including visual merchandising, inventory management, and loss prevention.
- Lead, train, and motivate store staff to deliver outstanding customer service and achieve sales targets.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Ensure compliance with company policies, procedures, and brand standards.
- Manage store budgets and control expenses effectively.
- Foster a positive and engaging store culture that reflects the brand's values.
- Develop and maintain strong relationships with customers, ensuring their needs are met and their loyalty is secured.
- Implement and oversee effective online and in-store promotional activities.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in retail management, with at least 2 years in a store manager role.
- Proven ability to drive sales and achieve financial targets.
- Strong leadership, team-building, and motivational skills.
- Excellent customer service and interpersonal skills.
- Proficiency in retail management software, POS systems, and inventory management tools.
- Strong analytical and problem-solving abilities.
- Ability to develop and implement effective sales and marketing strategies.
- Excellent communication and presentation skills, particularly in a remote context.
- Adaptability and a proactive approach to managing a remote team and distributed operations.
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1
Job Description
Our client, a well-established name in the retail sector, is seeking a highly motivated and experienced Senior Store Manager to lead their flagship store operations. This position is responsible for driving sales performance, ensuring exceptional customer service, and effectively managing all aspects of store operations to achieve business objectives. The ideal candidate will possess strong leadership skills, a deep understanding of retail dynamics, and a passion for delivering outstanding customer experiences. Key responsibilities include managing and developing a high-performing store team, implementing visual merchandising standards, controlling inventory, and ensuring operational efficiency. You will be responsible for achieving sales targets, managing budgets, and upholding the brand's reputation for quality and service. This role requires hands-on management, engaging directly with customers, and creating a positive and productive work environment for your team. You will also be responsible for loss prevention, implementing store policies, and contributing to local marketing initiatives. We are looking for a proactive leader who can identify opportunities for growth, adapt to changing market conditions, and consistently exceed customer expectations. A proven track record in retail management, demonstrated success in sales growth, and excellent interpersonal skills are essential. This is a fantastic opportunity to take ownership of a key retail location and make a significant contribution to our client's success within the local community.
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2
Job Description
Our client, a renowned retail chain, is seeking a dynamic and results-oriented Senior Store Manager to oversee operations at their flagship store. This position requires a leader with a proven track record in retail management, exceptional customer service skills, and a passion for driving sales and achieving targets. You will be responsible for managing all aspects of store operations, including staff supervision and development, inventory management, visual merchandising, and ensuring an outstanding customer experience. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and the ability to motivate and inspire a team. You will be instrumental in creating a positive and productive work environment, fostering a culture of excellence, and driving store profitability. Key responsibilities include recruiting, training, and developing store associates; setting sales goals and monitoring performance; managing store budgets and expenses; ensuring compliance with company policies and procedures; and maintaining high standards of store presentation and cleanliness. You will also be responsible for analyzing sales data, identifying trends, and implementing strategies to maximize revenue and customer satisfaction. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, or equivalent relevant experience. A minimum of 5 years of progressive experience in retail management, with at least 2 years in a senior management role, is required. Demonstrated success in achieving sales targets, managing P&Ls, and leading high-performing teams is essential. Strong understanding of inventory control, loss prevention, and visual merchandising principles is also necessary. This hybrid role requires a leader who can effectively balance on-site management responsibilities with strategic planning and remote collaboration. You will be a key ambassador for our brand, ensuring a superior shopping experience for every customer. Join a company that values its employees and offers excellent opportunities for career advancement within the retail sector. The store is located in Machakos, Machakos, KE , with hybrid work arrangements to support work-life balance.
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3
Senior Store Manager
Posted 12 days ago
Job Viewed
Job Description
Our client is looking for an experienced and dynamic Senior Store Manager to lead a vibrant retail environment. This role involves a hybrid work arrangement, combining on-site management responsibilities with remote administrative and strategic tasks. You will be responsible for driving sales, managing store operations, leading a high-performing team, and ensuring an exceptional customer experience.
Responsibilities:
Responsibilities:
- Oversee all day-to-day store operations, ensuring smooth and efficient functioning.
- Develop and implement sales strategies to achieve and exceed store revenue targets.
- Manage inventory levels, including ordering, receiving, and stock control, to minimize losses and ensure product availability.
- Lead, train, and motivate a team of retail associates to deliver outstanding customer service and achieve sales goals.
- Conduct regular performance reviews and provide coaching to team members.
- Ensure visual merchandising standards are maintained and that the store presentation is appealing and engaging.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Manage store budget, including payroll, operational expenses, and profitability.
- Implement and enforce company policies and procedures, ensuring compliance with health, safety, and security regulations.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Utilize remote communication tools for reporting, team coordination, and strategic planning with regional management.
- Contribute to local marketing initiatives to drive foot traffic and customer engagement.
- Proven experience as a Retail Store Manager or Assistant Manager with a track record of success in driving sales and managing teams.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and develop a team.
- Customer-centric approach with a passion for providing exceptional service.
- Proficiency in point-of-sale (POS) systems and basic computer applications (e.g., MS Office).
- Experience with inventory management software is a plus.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Demonstrated ability to balance on-site operational demands with remote administrative tasks.
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or related field is preferred.
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4
Senior Store Manager
Posted 12 days ago
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Job Description
Our client is looking for an experienced and dynamic Senior Store Manager to oversee operations at their busy retail location in **Ongata Rongai, Kajiado, KE**. This is a key leadership role requiring a blend of operational excellence, customer service expertise, and team management skills. The Senior Store Manager will be responsible for driving sales, managing staff, maintaining store standards, and ensuring a positive shopping experience for all customers. You will lead a team of retail associates, providing training, motivation, and performance management to foster a high-performing sales environment. Key responsibilities include inventory management, visual merchandising, implementing sales strategies, and upholding company policies and procedures. You will also be responsible for financial performance, including achieving sales targets, managing budgets, and controlling expenses. The ideal candidate will have a proven track record in retail management, excellent communication and interpersonal skills, and a strong understanding of retail operations. This position offers a hybrid work arrangement, allowing for a balance between in-store leadership and remote administrative tasks. You will have the opportunity to make a significant impact on the store's success and contribute to the growth of the company. This role requires strong problem-solving abilities and the capacity to make sound decisions in a fast-paced retail setting. If you are a passionate retail leader with a commitment to excellence and a desire to drive results, we encourage you to apply. Your leadership will be instrumental in cultivating a vibrant store culture and exceeding customer expectations.
Responsibilities:
Responsibilities:
- Lead and manage daily store operations to achieve sales and profitability targets.
- Recruit, train, develop, and motivate a high-performing team of retail associates.
- Ensure exceptional customer service standards are met and exceeded.
- Manage inventory levels, conduct stock takes, and minimize shrinkage.
- Implement visual merchandising guidelines to create an attractive store environment.
- Oversee store opening and closing procedures, ensuring security and operational readiness.
- Develop and execute local sales and marketing initiatives.
- Monitor competitor activities and market trends to identify opportunities.
- Handle customer inquiries, complaints, and escalations with professionalism.
- Manage store budgets, control expenses, and optimize operational costs.
- Ensure compliance with all company policies, safety regulations, and employment laws.
- Generate regular performance reports for senior management.
- Foster a positive and collaborative work environment.
- Proven experience in retail management, preferably in a senior or assistant store manager role.
- Demonstrated success in achieving sales targets and driving revenue growth.
- Strong leadership, team management, and coaching skills.
- Excellent customer service and communication abilities.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Solid understanding of inventory control, merchandising, and loss prevention techniques.
- Ability to analyze sales data and make informed business decisions.
- Strong organizational and problem-solving skills.
- Flexibility to work various shifts, including weekends and holidays.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
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5
Senior Store Manager
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking an accomplished and enthusiastic Senior Store Manager to lead and optimize their retail operations in a fully remote capacity. This unique role requires a leader who can effectively manage and inspire a distributed team, drive sales performance, and ensure exceptional customer experiences without being physically present in a traditional store setting. You will be responsible for overseeing operational efficiency, implementing sales strategies, managing inventory, and maintaining brand standards across multiple virtual or distributed points of engagement. This is an innovative opportunity for a retail leader to pioneer remote management in the sector.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement strategic plans to achieve and exceed sales targets for assigned retail channels or virtual storefronts.
- Manage and motivate a remote team of sales associates and customer service representatives, fostering a high-performance culture.
- Oversee all aspects of retail operations, including inventory management, visual merchandising (where applicable virtually), and customer service excellence.
- Develop and execute online and offline promotional strategies to drive customer traffic and sales.
- Ensure adherence to company policies, procedures, and brand standards across all operations.
- Analyze sales data, market trends, and customer feedback to identify areas for improvement and implement corrective actions.
- Manage operational budgets, including staffing, inventory, and marketing expenses, to ensure profitability.
- Recruit, train, and develop retail staff to build a skilled and engaged workforce.
- Implement effective inventory control measures to minimize stockouts and overstock situations.
- Collaborate with the marketing and e-commerce teams to enhance online sales channels and customer engagement.
- Troubleshoot operational issues and implement solutions in a timely manner.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 7 years of experience in retail management, with a proven track record of success in leading teams and driving sales performance.
- Demonstrated ability to manage operations remotely and lead distributed teams effectively.
- Strong understanding of retail operations, inventory management, and sales strategies.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and CRM systems.
- Ability to analyze sales data and market trends to make informed business decisions.
- Experience in developing and implementing customer service excellence programs.
- High level of self-motivation, organization, and ability to work autonomously in a remote setting.
- Passion for the retail industry and delivering exceptional customer experiences.
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6
Senior Store Manager
Posted 22 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Store Manager to lead our retail operations in Ongata Rongai. This is a hybrid role, requiring you to be present in the store for key operational and customer-facing activities, with flexibility for remote administrative tasks. You will be responsible for overseeing all aspects of store performance, including sales, customer service, inventory management, and staff supervision. Your primary goal will be to drive revenue growth, maintain exceptional customer experiences, and foster a positive and productive work environment. You will lead and mentor a team of retail associates, setting performance targets, providing training, and ensuring adherence to company policies and procedures. This position requires strong leadership qualities, excellent communication skills, and a deep understanding of retail operations and merchandising. You will analyze sales data, identify trends, and implement strategies to optimize store performance and achieve sales goals. Responsibilities also include managing inventory levels, controlling expenses, and ensuring the store is well-presented and compliant with all safety regulations. The ideal candidate will have a proven track record in retail management, demonstrating success in driving sales, managing teams, and delivering outstanding customer service. Experience with POS systems and retail management software is essential. You will be the face of the brand in the local community, building strong relationships with customers and driving store loyalty. We are looking for a results-oriented leader who can effectively balance on-site management duties with remote administrative tasks, ensuring seamless store operations.
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7
Senior Store Manager
Posted 25 days ago
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Job Description
Our client, a premium fashion retailer, is looking for a highly motivated and experienced Senior Store Manager to lead their flagship store in Nairobi, Nairobi, KE . This role requires a blend of leadership, operational excellence, and exceptional customer service skills. The Senior Store Manager will be responsible for driving sales, managing staff, maintaining visual merchandising standards, and ensuring the profitability of the store. You will oversee daily operations, including inventory management, cash handling, and loss prevention. This position involves a hybrid work model, offering flexibility while requiring presence in-store to effectively lead and inspire the team. The ideal candidate will have a proven track record in retail management, with experience in fashion or luxury goods. You should be adept at motivating sales associates, developing their skills, and fostering a positive and productive work environment. Strong understanding of retail KPIs, budget management, and customer relationship building is essential. Responsibilities include:
- Overseeing all day-to-day operations of the retail store.
- Achieving and exceeding sales targets through effective sales strategies and team motivation.
- Recruiting, training, and developing a high-performing sales team.
- Ensuring exceptional customer service standards are met and exceeded.
- Managing inventory levels, conducting regular stocktakes, and minimizing shrinkage.
- Implementing and maintaining visual merchandising standards to enhance product presentation.
- Controlling operational costs and managing the store budget effectively.
- Ensuring compliance with all company policies and procedures, including health and safety regulations.
- Analyzing sales data and store performance metrics to identify trends and areas for improvement.
- Collaborating with the regional manager and corporate office on marketing initiatives and strategic planning.
- Fostering a positive store culture that promotes teamwork and customer loyalty.
- Proven experience as a Retail Store Manager, preferably in fashion or a related industry.
- Demonstrated ability to drive sales and achieve business objectives.
- Strong leadership, coaching, and team-building skills.
- Excellent understanding of retail operations, visual merchandising, and inventory control.
- Proficiency in retail management software and MS Office.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work effectively in a hybrid environment, balancing in-store and remote tasks.
- A passion for fashion and understanding of current market trends.
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