What Jobs are available for Senior Store Manager in Kenya?
Showing 1717 Senior Store Manager jobs in Kenya
Senior Store Manager
Posted 13 days ago
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Job Description
Our client is seeking an accomplished and enthusiastic Senior Store Manager to lead and optimize their retail operations in a fully remote capacity. This unique role requires a leader who can effectively manage and inspire a distributed team, drive sales performance, and ensure exceptional customer experiences without being physically present in a traditional store setting. You will be responsible for overseeing operational efficiency, implementing sales strategies, managing inventory, and maintaining brand standards across multiple virtual or distributed points of engagement. This is an innovative opportunity for a retail leader to pioneer remote management in the sector.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement strategic plans to achieve and exceed sales targets for assigned retail channels or virtual storefronts.
- Manage and motivate a remote team of sales associates and customer service representatives, fostering a high-performance culture.
- Oversee all aspects of retail operations, including inventory management, visual merchandising (where applicable virtually), and customer service excellence.
- Develop and execute online and offline promotional strategies to drive customer traffic and sales.
- Ensure adherence to company policies, procedures, and brand standards across all operations.
- Analyze sales data, market trends, and customer feedback to identify areas for improvement and implement corrective actions.
- Manage operational budgets, including staffing, inventory, and marketing expenses, to ensure profitability.
- Recruit, train, and develop retail staff to build a skilled and engaged workforce.
- Implement effective inventory control measures to minimize stockouts and overstock situations.
- Collaborate with the marketing and e-commerce teams to enhance online sales channels and customer engagement.
- Troubleshoot operational issues and implement solutions in a timely manner.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 7 years of experience in retail management, with a proven track record of success in leading teams and driving sales performance.
- Demonstrated ability to manage operations remotely and lead distributed teams effectively.
- Strong understanding of retail operations, inventory management, and sales strategies.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and CRM systems.
- Ability to analyze sales data and market trends to make informed business decisions.
- Experience in developing and implementing customer service excellence programs.
- High level of self-motivation, organization, and ability to work autonomously in a remote setting.
- Passion for the retail industry and delivering exceptional customer experiences.
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0
Senior Store Manager - Retail
Posted 10 days ago
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Job Description
Our client, a highly reputable and expanding retail chain, is actively seeking a dynamic and experienced Senior Store Manager to lead one of their key locations. This position is primarily responsible for overseeing all aspects of store operations, driving sales performance, and ensuring exceptional customer service. The ideal candidate will possess strong leadership qualities, a deep understanding of retail sales strategies, inventory management, and staff development. You will be tasked with managing daily operations, motivating your team, achieving sales targets, and maintaining visual merchandising standards. This role requires a proactive and results-oriented individual who can inspire excellence within their team and create a positive shopping experience for customers. While the role is based in a physical store, the management structure allows for significant remote coordination and strategic planning activities, leveraging digital tools and communication platforms.
Key Responsibilities:
The successful candidate will have a minimum of 5 years of experience in retail management, with a proven track record of success in driving sales and managing teams. Strong leadership, communication, and interpersonal skills are essential. Experience with retail POS systems and inventory management software is required. A passion for customer service and a commitment to excellence in retail operations are paramount. This role offers a significant opportunity for career growth within a leading retail organization, with the flexibility for remote strategic involvement.
Key Responsibilities:
- Lead and manage store staff, providing training, motivation, and performance feedback.
- Drive store sales and achieve revenue targets through effective sales strategies and customer engagement.
- Oversee inventory management, including stock control, ordering, and visual merchandising.
- Ensure compliance with all company policies, procedures, and operational standards.
- Maintain a high standard of customer service, resolving customer inquiries and complaints effectively.
- Manage store budgets, including payroll, expenses, and P&L statements.
- Implement and uphold visual merchandising guidelines to create an appealing store environment.
- Analyze sales reports and key performance indicators to identify trends and opportunities.
- Contribute to the development and execution of local marketing initiatives.
The successful candidate will have a minimum of 5 years of experience in retail management, with a proven track record of success in driving sales and managing teams. Strong leadership, communication, and interpersonal skills are essential. Experience with retail POS systems and inventory management software is required. A passion for customer service and a commitment to excellence in retail operations are paramount. This role offers a significant opportunity for career growth within a leading retail organization, with the flexibility for remote strategic involvement.
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Senior Store Manager - Luxury Retail
Posted 5 days ago
Job Viewed
Job Description
Our client is a globally recognized luxury fashion brand seeking an exceptional Senior Store Manager to lead its flagship boutique in **Meru, Meru, KE**. This is a critical on-site role responsible for driving sales performance, ensuring unparalleled customer experiences, and managing all aspects of store operations. You will be the guardian of the brand's image, fostering a sophisticated and welcoming environment that reflects the exclusivity and quality of our products. Key responsibilities include achieving and exceeding sales targets, developing and implementing effective sales strategies, and building a high-performing sales team through expert recruitment, training, and motivation. You will be instrumental in delivering exceptional customer service, cultivating client relationships, and driving client retention. The role involves managing inventory, visual merchandising, operational efficiency, and ensuring compliance with all company policies and procedures. You will also be responsible for staff scheduling, performance management, and fostering a positive and productive work culture. The ideal candidate will possess a strong background in luxury retail management, with a proven track record of success in driving sales and delivering outstanding customer service. A minimum of 5 years of experience in a retail management role, preferably within the fashion or luxury goods sector, is required. Exceptional leadership, communication, and interpersonal skills are essential. A keen understanding of visual merchandising, inventory management, and loss prevention techniques is crucial. You should have a passion for fashion and a deep appreciation for luxury brands. This position requires a dedicated and results-oriented leader who can inspire a team and consistently elevate the store's performance. If you are a seasoned retail professional with a passion for luxury and a commitment to excellence, we invite you to lead our Meru boutique to new heights.
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2
Senior Store Manager - Fashion Retail (Remote)
Posted 3 days ago
Job Viewed
Job Description
Our client, a prominent leader in the fashion retail sector, is seeking a highly experienced and results-driven Senior Store Manager to oversee and optimize their retail operations. This is a fully remote position, offering the flexibility to manage your responsibilities from anywhere. You will be responsible for driving sales performance, ensuring exceptional customer experiences, and leading a team to achieve ambitious targets. The ideal candidate possesses a deep understanding of retail management, visual merchandising, inventory control, and staff development. You will analyze sales data, implement strategic initiatives, and maintain brand standards to enhance profitability and customer loyalty. This role requires strong leadership, strategic thinking, and exceptional communication skills, especially in a remote context where building rapport and motivating teams from a distance is key. You will collaborate with corporate teams, marketing, and buying departments to align store strategies with overall business objectives. Responsibilities include:
- Driving overall store sales performance and achieving revenue targets.
- Developing and implementing strategic sales and marketing initiatives.
- Managing and coaching a team of retail associates, fostering a positive and high-performing environment.
- Ensuring exceptional customer service standards are met and exceeded.
- Overseeing inventory management, stock control, and loss prevention strategies.
- Managing store operations, including visual merchandising and store presentation.
- Analyzing sales data and market trends to identify opportunities for growth.
- Recruiting, training, and developing retail staff.
- Ensuring compliance with all company policies and procedures.
- Collaborating with head office departments on product launches and promotions.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior store management role.
- Proven track record of exceeding sales targets and driving profitability.
- Strong understanding of fashion retail trends and customer behavior.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Passion for fashion and delivering outstanding customer experiences.
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3
Senior Store Manager, Premium Fashion Retail
Posted 25 days ago
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Job Description
Our client, a prestigious international luxury fashion brand, is seeking a highly experienced and results-driven Senior Store Manager to lead their flagship store in **Ruiru, Kiambu, KE**. This is a fully remote management position, overseeing the strategic direction and operational excellence of the retail outlet from a remote location. You will be responsible for driving sales performance, maintaining exceptional brand standards, managing the store team, and ensuring a superior customer experience. The ideal candidate will have a proven track record in high-end retail management, possess exceptional leadership qualities, and have a keen eye for fashion trends and customer service excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the store, ensuring smooth and efficient functioning.
- Develop and implement strategic sales plans to achieve and exceed store revenue targets.
- Recruit, train, motivate, and manage a high-performing team of retail associates and assistant managers.
- Foster a customer-centric environment, ensuring every client receives exceptional service and a personalized shopping experience.
- Maintain visual merchandising standards to reflect the brand's luxury positioning and appeal to target clientele.
- Manage inventory effectively, including stock control, replenishment, and loss prevention measures.
- Monitor store performance metrics, analyze sales data, and implement strategies for continuous improvement.
- Ensure compliance with all company policies, procedures, and operational guidelines.
- Manage store budgets, including payroll, operating expenses, and profitability.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Handle customer escalations and resolve issues promptly and professionally.
- Conduct regular performance reviews and provide ongoing coaching and development for store staff.
- Stay updated on fashion trends, competitor activities, and market developments.
- Ensure a safe and secure shopping environment for customers and staff.
- Bachelor's degree in Business Management, Marketing, or a related field is preferred.
- Minimum of 6 years of experience in retail management, with at least 3 years in a senior role (Store Manager, Assistant Store Manager) within the fashion or luxury goods sector.
- Demonstrated success in achieving and exceeding sales targets.
- Proven ability to lead, develop, and motivate a retail team.
- Excellent understanding of visual merchandising principles and luxury retail standards.
- Strong customer service orientation and passion for fashion.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and manage a team remotely, demonstrating strong organizational and time management skills.
- Flexibility to adapt to changing business needs and occasional on-site visits if required.
- A passion for luxury brands and a sophisticated understanding of the luxury market.
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4
Senior Store Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Store Operations Manager to oversee and optimize the operational efficiency of their retail outlets. This position is fully remote, requiring strong leadership and communication skills to manage teams and operations from a distance. You will be responsible for developing and implementing strategic initiatives to enhance customer experience, drive sales, and manage operational costs effectively. Your duties will include setting performance targets, monitoring key performance indicators (KPIs), and ensuring adherence to company standards and policies across all locations. You will lead and mentor store managers and their teams, providing guidance on inventory management, visual merchandising, customer service, and staff training. The ideal candidate will have a proven track record in retail management, with a deep understanding of retail operations, supply chain, and merchandising strategies. Strong analytical skills to interpret sales data and identify areas for improvement are essential. We are looking for an individual who is proactive, results-oriented, and capable of making sound decisions in a dynamic retail environment. The ability to foster a positive and high-performing team culture, even with remote oversight, is critical. This role presents an excellent opportunity to influence the strategic direction of our retail operations and contribute to significant business growth. You will be instrumental in ensuring operational excellence and a superior customer experience at every touchpoint. We value leaders who can inspire and motivate their teams to achieve ambitious goals, even when working remotely. The capacity to manage budgets, control expenses, and ensure compliance with all operational regulations is expected. This position demands excellent organizational and problem-solving abilities, combined with a passion for retail success.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategies to improve store operations and performance.
- Manage and mentor a team of store managers and retail staff.
- Monitor sales performance, inventory levels, and operational costs.
- Ensure adherence to company policies, procedures, and visual merchandising standards.
- Implement initiatives to enhance customer service and satisfaction.
- Drive sales growth and profitability across all retail locations.
- Conduct regular performance reviews and provide constructive feedback.
- Manage operational budgets and control expenses effectively.
- Lead training and development programs for store personnel.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 7 years of experience in retail management, with a focus on operations.
- Proven experience in managing multiple store locations or a large retail operation.
- Strong understanding of retail KPIs, inventory management, and merchandising.
- Excellent leadership, team management, and motivational skills.
- Strong analytical and problem-solving abilities.
- Proficiency in retail management software and CRM systems.
- Exceptional communication and interpersonal skills.
- Ability to work effectively and manage teams in a remote environment.
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5
Senior Retail Store Manager
Posted 25 days ago
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Job Description
Our client is searching for a highly motivated and experienced Senior Retail Store Manager to lead their remote retail operations. This pivotal role demands exceptional leadership, customer service acumen, and a strategic approach to driving sales performance and operational efficiency. You will be responsible for overseeing sales targets, managing inventory, ensuring visual merchandising standards, and fostering a positive and productive team environment, all within a remote management framework. The ideal candidate will have a proven ability to develop and mentor staff, implement effective sales strategies, and create an outstanding customer shopping experience. This is a remote-first position, requiring strong communication, organizational, and problem-solving skills to effectively manage a retail location from a distance. Your responsibilities will include developing sales forecasts, analyzing sales data to identify trends and opportunities, and implementing action plans to maximize revenue. You will also be tasked with managing staff schedules, conducting performance reviews, and ensuring adherence to all company policies and procedures. Experience with retail management software, inventory control systems, and customer relationship management tools is essential. A proactive approach to problem-solving and a commitment to delivering exceptional customer service are paramount. If you are a results-oriented retail leader seeking a challenging and rewarding remote opportunity to drive success in a dynamic retail environment, we encourage you to apply. Your leadership will be instrumental in achieving our retail objectives and building a strong brand presence.
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Senior Retail Store Manager
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Retail Store Manager to oversee operations at their flagship store. This role is responsible for driving sales, managing a high-performing team, ensuring exceptional customer experiences, and maintaining operational excellence. The ideal candidate will possess strong leadership qualities, a deep understanding of retail best practices, and a passion for delivering outstanding results. You will be accountable for inventory management, visual merchandising, staff training and development, and achieving key performance indicators.
Responsibilities:
Responsibilities:
- Lead and motivate a retail team to achieve sales targets and customer service goals.
- Manage daily store operations, including opening and closing procedures, cash handling, and store security.
- Develop and implement effective sales strategies to maximize revenue.
- Ensure high standards of visual merchandising and store presentation.
- Oversee inventory management, including stock control, ordering, and loss prevention.
- Recruit, train, and develop store staff, fostering a positive and productive work environment.
- Conduct performance reviews and provide ongoing coaching and feedback.
- Monitor customer feedback and implement improvements to enhance the customer experience.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Analyze sales data and market trends to identify opportunities for growth.
- Manage store budgets and control expenses effectively.
- Proven experience as a Retail Store Manager or similar leadership role, with a track record of success.
- Strong understanding of retail operations, merchandising, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive sales and achieve targets.
- Experience in staff management, training, and development.
- Proficiency in retail POS systems and inventory management software.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the retail industry and a customer-centric approach.
- High school diploma or equivalent; a degree in Business or a related field is a plus.
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7
Senior Store Operations Manager (Remote)
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and results-oriented Senior Store Operations Manager to oversee their retail operations from a remote capacity. This critical role will focus on optimizing store performance, ensuring operational efficiency, and maintaining high standards of customer service across all physical locations. The Senior Store Operations Manager will be responsible for developing and implementing operational strategies, setting performance targets, and monitoring key metrics such as sales, inventory turnover, shrinkage, and customer satisfaction. You will lead and support store managers, providing guidance on best practices in merchandising, visual presentation, staffing, and loss prevention. The ideal candidate will have a deep understanding of the retail industry, with a proven ability to drive sales growth and profitability. Excellent leadership, communication, and problem-solving skills are essential for effectively managing a dispersed team and addressing operational challenges. This position requires strong analytical capabilities to interpret sales data and operational reports, enabling informed decision-making. The ability to work autonomously, manage multiple priorities, and foster a positive team culture in a remote environment is paramount.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance store performance and customer experience.
- Set sales targets and operational goals for individual stores and the overall retail network.
- Monitor key performance indicators (KPIs) and provide regular reports to senior management.
- Lead, coach, and mentor store managers to ensure effective store operations and team development.
- Oversee inventory management, merchandising standards, and visual presentation guidelines.
- Implement and enforce loss prevention strategies to minimize shrinkage.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Drive initiatives to improve customer service and build customer loyalty.
- Analyze operational data to identify trends, challenges, and opportunities for improvement.
- Collaborate with cross-functional teams (e.g., Marketing, HR, Merchandising) to support business objectives.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 7-10 years of experience in retail operations management, with significant experience in multi-unit management.
- Proven track record of driving sales growth and improving operational efficiency in a retail environment.
- Strong understanding of retail metrics, inventory management, and visual merchandising.
- Excellent leadership, coaching, and team-building skills.
- Strong analytical and problem-solving abilities, with proficiency in retail analytics tools.
- Exceptional communication and interpersonal skills, with the ability to influence and motivate others remotely.
- Proficiency in relevant retail management software and systems.
- Ability to manage multiple projects and priorities in a fast-paced, remote setting.
- Adaptability and a proactive approach to problem-solving.
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8
Senior Retail Store Manager (Remote)
Posted 3 days ago
Job Viewed
Job Description
Our client is looking for a highly motivated and experienced Senior Retail Store Manager to oversee operations for their retail division. This role is completely remote, allowing for unparalleled flexibility while maintaining critical oversight of store performance. You will be instrumental in developing and implementing strategic initiatives to drive sales, enhance customer experience, and optimize operational efficiency across multiple retail locations. Your primary focus will be on setting performance targets, analyzing sales data, and developing action plans to achieve ambitious goals. This includes managing budgets, controlling costs, and ensuring profitability. You will also be responsible for developing and implementing merchandising strategies, ensuring brand standards are met, and optimizing product placement to maximize sales potential. A significant part of this role involves building and leading high-performing store teams through effective recruitment, training, coaching, and performance management. You will foster a positive and customer-centric work environment, ensuring exceptional service delivery. The successful candidate will possess a deep understanding of retail operations, inventory management, loss prevention, and visual merchandising. You will stay updated on industry trends and competitor activities, providing insights and recommendations to senior management. This position requires excellent leadership, communication, and problem-solving skills, with a proven ability to inspire and motivate teams from a distance. The ability to analyze complex data and translate it into actionable strategies is crucial. This is a fantastic opportunity for a seasoned retail leader who thrives in a remote setting and is passionate about driving business growth and delivering outstanding customer satisfaction. If you are a results-oriented professional with a strong track record in retail management, we want to hear from you.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement strategic retail plans to drive sales and profitability.
- Oversee daily operations of retail stores from a remote capacity.
- Manage store budgets and control operational costs.
- Analyze sales data and performance metrics to identify trends and opportunities.
- Develop and execute merchandising and visual display strategies.
- Recruit, train, mentor, and manage store teams.
- Ensure exceptional customer service standards are consistently met.
- Implement and oversee inventory management and loss prevention strategies.
- Maintain brand consistency and operational excellence across all stores.
- Collaborate with cross-functional teams to support marketing and product initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 6 years of progressive experience in retail management, with a strong focus on store operations.
- Proven track record of exceeding sales targets and driving profitability.
- Demonstrated experience in team leadership and development.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong understanding of retail KPIs, merchandising, and inventory management.
- Exceptional communication and interpersonal skills, effective in a remote setting.
- Proficiency in retail management software and data analysis tools.
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