51 Senior Retail Store Manager jobs in whatjobs
Job Description
Our client is seeking a dynamic and experienced Senior Retail Store Manager to lead their team in a fully remote capacity. This role requires exceptional leadership, customer service acumen, and a strategic approach to driving sales and operational excellence within the retail sector. The ideal candidate will have a proven track record of success in managing retail operations, motivating staff, and exceeding performance targets. You will be responsible for overseeing all aspects of store performance, ensuring a superior customer experience, and implementing effective merchandising and sales strategies.
Responsibilities:
This is a unique fully remote opportunity, offering significant flexibility and autonomy. While the store is located in Kisumu, Kisumu, KE , the management responsibilities are executed remotely. We are looking for a results-driven individual with outstanding leadership qualities, strong problem-solving skills, and excellent communication abilities. The successful candidate will be highly organized, adaptable, and possess a passion for retail and customer engagement. If you are a seasoned retail professional ready to lead and inspire a team from a distance, this role provides an excellent opportunity to apply your management expertise and drive success in the online retail landscape. Join our client and make a significant impact on their retail presence.
Responsibilities:
- Lead and manage all aspects of retail store operations from a remote standpoint.
- Drive sales performance and achieve store revenue targets through effective strategies.
- Ensure exceptional customer service standards are met and exceeded.
- Manage inventory levels, stock control, and visual merchandising.
- Recruit, train, and develop a high-performing store team.
- Oversee staff scheduling, performance management, and motivation.
- Implement and enforce company policies and procedures.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Manage store budgets and control operational expenses.
- Ensure a safe, clean, and welcoming store environment.
This is a unique fully remote opportunity, offering significant flexibility and autonomy. While the store is located in Kisumu, Kisumu, KE , the management responsibilities are executed remotely. We are looking for a results-driven individual with outstanding leadership qualities, strong problem-solving skills, and excellent communication abilities. The successful candidate will be highly organized, adaptable, and possess a passion for retail and customer engagement. If you are a seasoned retail professional ready to lead and inspire a team from a distance, this role provides an excellent opportunity to apply your management expertise and drive success in the online retail landscape. Join our client and make a significant impact on their retail presence.
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Job Description
Our client is seeking a dynamic and experienced Senior Retail Store Manager to oversee operations at their flagship store located in the vibrant commercial hub of Naivasha, Nakuru, KE . This is a crucial leadership role requiring a blend of strategic vision and hands-on management. The successful candidate will be responsible for driving sales, optimizing store performance, and ensuring an exceptional customer experience.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement sales strategies to achieve or exceed revenue targets.
- Manage store staff, including hiring, training, scheduling, and performance management.
- Oversee inventory management, including stock control, ordering, and visual merchandising to maximize product appeal and minimize losses.
- Maintain high standards of store presentation and cleanliness.
- Monitor market trends and competitor activities to identify opportunities and threats.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Handle customer inquiries and resolve complaints promptly and professionally.
- Analyze sales data and operational reports to identify areas for improvement and implement corrective actions.
- Foster a positive and productive work environment for all team members.
- Contribute to overall company growth by providing insights and feedback from the frontline.
Qualifications:
- Proven track record of success in retail management, preferably in a senior role.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, sales techniques, and customer service principles.
- Proficiency in inventory management systems and POS software.
- Ability to analyze data and make informed business decisions.
- A passion for customer satisfaction and a commitment to excellence.
- Experience in the specific retail sector relevant to our client's business is highly desirable.
- Must be able to work flexible hours, including weekends and holidays, as required by store operations.
- A degree in Business Administration, Marketing, or a related field is a plus.
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1
Job Description
Our client is looking for an experienced and results-driven Senior Retail Store Manager to lead their online retail operations. This is a fully remote position, requiring a proactive individual with a deep understanding of e-commerce best practices and customer engagement strategies. You will be responsible for overseeing all aspects of the online store, including inventory management, sales performance, customer service, and marketing initiatives. Your primary goal will be to drive sales growth, enhance the customer experience, and ensure the smooth operation of the digital storefront. Key responsibilities include developing and implementing sales strategies, analyzing sales data to identify opportunities and challenges, managing online merchandising, and collaborating with the marketing team to execute digital campaigns. You will also be tasked with optimizing the customer journey, from browsing to checkout, and implementing strategies to reduce cart abandonment. Customer service excellence is paramount, and you will be expected to develop and maintain high standards for online support. This role requires strong leadership skills, excellent communication, and the ability to manage multiple priorities in a fast-paced remote environment. You should be proficient in e-commerce platforms, CRM systems, and analytics tools. A strategic mindset, coupled with a hands-on approach, is essential. The successful candidate will have a proven track record in retail management, with a strong emphasis on online sales and digital marketing. Experience in team leadership, even in a remote setting, is highly desirable. We are looking for someone who can inspire and motivate a remote team to achieve collective goals. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. This is an exciting opportunity to take ownership of a key retail channel for our client and make a significant impact on their business, all from your home office based in **Naivasha, Nakuru, KE**.
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2
Senior Retail Store Manager
Posted 6 days ago
Job Viewed
Job Description
Our client, a leading retailer, is seeking a highly experienced and dynamic Senior Retail Store Manager to lead their flagship store. This role is crucial for driving sales performance, ensuring exceptional customer experiences, and managing all aspects of store operations. The ideal candidate will be a proven leader with a passion for retail, a strong understanding of sales strategies, and the ability to motivate and develop a high-performing team.
Key responsibilities:
Key responsibilities:
- Driving sales and profitability by implementing effective sales strategies and promotions.
- Ensuring exceptional customer service standards are met and exceeded at all times.
- Managing store inventory, including ordering, receiving, merchandising, and stock control to minimize shrinkage.
- Leading, coaching, and developing the store team to achieve sales targets and provide outstanding customer service.
- Recruiting, training, and motivating staff to foster a positive and productive work environment.
- Managing store operations, including opening and closing procedures, cash handling, and adherence to company policies.
- Maintaining store appearance and visual merchandising standards to create an appealing shopping environment.
- Monitoring sales performance, analyzing reports, and identifying opportunities for improvement.
- Ensuring compliance with health, safety, and security regulations.
- Managing operational expenses and achieving budget targets.
- Handling customer inquiries, complaints, and feedback effectively and professionally.
- Building strong relationships with customers and fostering loyalty.
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3
Job Description
Our client is seeking a dynamic and results-oriented Senior Retail Store Manager to lead their flagship store. This is a fully remote position, offering the opportunity to manage operations and drive sales performance from a location of your choice, while closely collaborating with regional management and the corporate team. You will be responsible for all aspects of store operations, including sales performance, customer service, inventory management, visual merchandising, and team leadership. Your primary goal will be to exceed sales targets, foster a positive and engaging customer experience, and maintain brand standards. The ideal candidate possesses a strong understanding of retail sales strategies, exceptional customer service skills, and proven leadership abilities. You will recruit, train, and motivate a high-performing sales team, ensuring they are equipped to deliver outstanding service. This role requires excellent operational management skills, including inventory control, loss prevention, and compliance with company policies. You must be adept at analyzing sales data, identifying trends, and implementing strategies to boost revenue and profitability. Strong communication and interpersonal skills are essential for building relationships with customers, staff, and the broader management team in a remote setting. Join a growing brand that values employee development and offers significant opportunities for career advancement.
Responsibilities:
Responsibilities:
- Drive store sales performance and achieve revenue targets.
- Provide exceptional customer service and ensure a positive shopping experience.
- Manage inventory levels, conduct stocktakes, and minimize stock loss.
- Oversee visual merchandising to ensure brand consistency and product presentation.
- Recruit, train, mentor, and motivate the store sales team.
- Implement company policies and procedures, ensuring operational efficiency.
- Analyze sales reports and customer feedback to identify opportunities for improvement.
- Manage store budgets and control expenses.
- Ensure a safe and appealing store environment for customers and staff.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, with a proven track record of success.
- Demonstrated ability to drive sales and achieve targets.
- Strong understanding of retail operations, merchandising, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in POS systems and retail management software.
- Ability to work independently and manage a team remotely.
- Passion for customer service and building customer loyalty.
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4
Job Description
Our client is seeking an experienced and dynamic Senior Retail Store Manager to oversee operations at their flagship store in **Kitale, Trans-Nzoia, KE**. The ideal candidate will possess a proven track record in retail management, exceptional leadership skills, and a passion for delivering outstanding customer experiences. This role involves managing a diverse team, driving sales performance, controlling inventory, and ensuring the smooth day-to-day functioning of the store. Responsibilities include developing and implementing sales strategies, setting performance targets, conducting staff training and development, managing budgets, and upholding visual merchandising standards. You will also be responsible for analyzing sales data, identifying trends, and making informed decisions to maximize profitability. A key aspect of this role is fostering a positive and motivating work environment, encouraging teamwork, and ensuring compliance with all company policies and procedures. The successful candidate will liaise with the regional management team, report on store performance, and contribute to broader company initiatives. Experience with point-of-sale (POS) systems and inventory management software is essential. This position offers a unique opportunity to shape the future of retail operations in the region and contribute to a growing brand. We are looking for a proactive problem-solver with excellent communication and interpersonal skills, capable of handling challenging situations with professionalism and grace. A strong understanding of the local market and consumer behavior is highly desirable.
Qualifications:
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Minimum of 5 years of progressive experience in retail management.
- Demonstrated success in achieving sales targets and driving revenue growth.
- Proven ability to lead, motivate, and develop a team.
- Strong understanding of retail operations, inventory control, and visual merchandising.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in POS systems and retail management software.
- Ability to work flexible hours, including weekends and holidays, as needed.
- Strong analytical and problem-solving abilities.
- Knowledge of the local retail landscape is a plus.
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5
Job Description
Our client, a leading retailer, is seeking a highly motivated and experienced Senior Retail Store Manager to oversee operations at our **Kitale, Trans-Nzoia, KE** location. This is a crucial role responsible for driving sales, managing staff, and ensuring an exceptional customer experience. The ideal candidate will possess strong leadership qualities, a proven track record in retail management, and a deep understanding of retail operations.
Key Responsibilities:
Key Responsibilities:
- Develop and implement sales strategies to achieve and exceed store targets.
- Recruit, train, motivate, and manage a high-performing team of sales associates and supervisors.
- Oversee inventory management, visual merchandising, and store presentation to maximize sales and minimize loss.
- Ensure compliance with all company policies, procedures, and operational standards.
- Manage store budget, including payroll, expenses, and profitability, to ensure financial targets are met.
- Analyze sales data and customer feedback to identify areas for improvement and implement corrective actions.
- Foster a positive and engaging work environment that promotes teamwork and customer satisfaction.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
- Maintain store security and safety standards to protect employees and assets.
- Collaborate with the wider retail operations team to share best practices and drive overall company performance.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Minimum of 5 years of progressive experience in retail management, with at least 2 years in a supervisory or managerial role.
- Demonstrated success in achieving sales targets and improving store profitability.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of retail operations, merchandising, and inventory control.
- Proficiency in retail management software and MS Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- A passion for customer service and a commitment to excellence.
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6
Senior Retail Store Manager
Posted 7 days ago
Job Viewed
Job Description
Our client, a reputable fashion retailer, is looking for an experienced and dynamic Senior Retail Store Manager to oversee their operations in Nyeri, Nyeri, KE . This hybrid role requires a strong leader who can balance on-site management with strategic planning and remote collaboration. You will be responsible for driving sales performance, ensuring exceptional customer service, managing staff, and maintaining store operational efficiency. The ideal candidate will possess a deep understanding of retail dynamics, inventory management, visual merchandising, and staff development. You will lead by example, motivating your team to achieve and exceed sales targets while fostering a positive and productive work environment. A key aspect of this role involves strategic planning and analysis conducted from a remote setting, requiring excellent organizational and communication skills. You will analyze sales reports, identify trends, and implement strategies to improve performance. Responsibilities include: Achieving store sales targets and profitability goals; Leading, coaching, and developing a high-performing store team; Ensuring exceptional customer service standards are met and exceeded; Managing store operations, including inventory control, stock management, and loss prevention; Implementing visual merchandising standards to create an attractive and engaging store environment; Conducting regular staff training and performance reviews; Overseeing the operational aspects of the store, including opening and closing procedures; Analyzing sales data and market trends to develop and execute effective sales strategies; Managing store budgets and expenses; Collaborating with regional managers and corporate teams on marketing initiatives and operational improvements; Ensuring compliance with all company policies and procedures; Contributing to strategic planning and reporting from a remote perspective.
Qualifications: Proven experience as a Retail Store Manager or Assistant Manager, with a strong track record of success; Demonstrable leadership and people management skills; Excellent customer service and interpersonal skills; Strong understanding of retail operations, visual merchandising, and inventory management; Proficient in sales analysis and reporting; Ability to work effectively in a hybrid model, managing both on-site and remote responsibilities; Bachelor's degree in Business Administration, Retail Management, or a related field is preferred; Strong problem-solving skills and the ability to make sound decisions; Excellent communication and organizational skills; Familiarity with POS systems and retail management software.
Qualifications: Proven experience as a Retail Store Manager or Assistant Manager, with a strong track record of success; Demonstrable leadership and people management skills; Excellent customer service and interpersonal skills; Strong understanding of retail operations, visual merchandising, and inventory management; Proficient in sales analysis and reporting; Ability to work effectively in a hybrid model, managing both on-site and remote responsibilities; Bachelor's degree in Business Administration, Retail Management, or a related field is preferred; Strong problem-solving skills and the ability to make sound decisions; Excellent communication and organizational skills; Familiarity with POS systems and retail management software.
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7
Senior Retail Store Manager
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Store Manager to oversee operations for their diverse retail portfolio, conducted entirely remotely. This role demands exceptional leadership skills, a deep understanding of retail operations, and the ability to manage teams and strategies from a distance. You will be responsible for driving sales performance, optimizing inventory management, and ensuring a superior customer experience across all digital touchpoints. Key responsibilities include developing and implementing sales strategies, analyzing performance metrics, and identifying opportunities for growth. You will also manage staff scheduling, training, and performance, fostering a positive and productive remote work environment. The ideal candidate will possess strong analytical skills to interpret sales data and market trends, translate them into actionable plans, and effectively communicate these to stakeholders. Experience with e-commerce platforms and digital marketing is essential. You will collaborate closely with marketing, supply chain, and customer service departments to ensure seamless integration of retail operations. This is a fully remote position, offering flexibility and the opportunity to shape the future of our client's retail presence. Qualifications include a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5 years of progressive experience in retail management. Proven success in managing remote teams and achieving ambitious sales targets is crucial. Excellent communication, interpersonal, and problem-solving skills are required. The ability to work independently, manage multiple priorities, and adapt to a fast-paced, evolving market is paramount. This role offers a competitive salary and the chance to make a significant impact in a dynamic industry from your home office. We are looking for a visionary leader who can inspire teams and deliver outstanding results in a virtual setting.
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8
Senior Retail Store Manager
Posted 8 days ago
Job Viewed
Job Description
Our client, a prestigious retail brand, is seeking an experienced and dynamic Senior Retail Store Manager to lead their flagship store in **Malindi, Kilifi, KE**. This position operates on a fully remote basis, focusing on strategic oversight, performance analysis, and virtual team leadership, allowing you to manage operations effectively from anywhere. You will be responsible for driving sales, maximizing profitability, and ensuring an exceptional customer experience. The ideal candidate will possess a proven track record in retail management, with strong skills in sales leadership, visual merchandising, inventory management, and staff development. Your responsibilities will include setting sales targets, developing and implementing strategic retail plans, analyzing sales performance data, and managing operational budgets. You will lead and inspire a high-performing store team through remote coaching, performance management, and fostering a positive work culture. This role demands exceptional leadership, communication, and strategic thinking abilities. You will be adept at leveraging technology and remote tools to monitor store performance, engage with customers, and support your on-site team. This is a unique opportunity to lead a key retail location for a renowned brand while enjoying the flexibility and autonomy of a fully remote role.
Key Responsibilities:
Key Responsibilities:
- Drive sales and achieve store revenue targets through strategic planning and execution.
- Oversee all aspects of store operations, including sales, customer service, inventory management, and visual merchandising.
- Analyze sales data, market trends, and customer feedback to identify opportunities for growth.
- Develop and implement localized retail strategies to optimize performance.
- Lead, coach, and develop the store team to foster a high-performance culture.
- Manage store budgets, expenses, and profitability.
- Ensure compliance with company policies, procedures, and brand standards.
- Maintain optimal inventory levels and minimize shrinkage.
- Deliver an outstanding customer experience that aligns with the brand promise.
- Utilize remote management tools to monitor store performance and communicate with the team effectively.
- Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree is a plus.
- Minimum of 7 years of experience in retail management, with at least 3 years in a senior or store manager role.
- Proven success in driving sales and achieving revenue targets in a retail environment.
- Strong understanding of retail operations, visual merchandising, and inventory management.
- Excellent leadership, team-building, and motivational skills.
- Exceptional customer service orientation.
- Proficiency in retail analytics and reporting tools.
- Strong communication and interpersonal skills.
- Ability to manage effectively in a fully remote setting, utilizing digital collaboration tools.
- Passion for the retail industry and brand building.
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