Customer Marketing Manager

Nairobi, Nairobi KES120000 - KES360000 Y PZ Cussons

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Job Description

We are PZ Cussons. Our purpose is
For everyone, for life, for good
.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Key Deliverables

  • Understanding the objectives and strategies of key customers in each retail environment overall and by category and communicating insights.
  • Executing channel strategies (5P) and seeks to exploit incremental sales growth opportunities in the Supermarket Channel
  • Right product assortment, NPD Listing
  • Visibility drives in the convenience retail channel– Fixtures, POS
  • Right Promotional activities (Battle Plans)
  • Coordinate collection and analysis of data –Supermarket scan data, competitor pricing/Activities and deriving insights from them.
  • Designing and executing convenience retail channel promotional plans (Battle Plans)
  • Ensuring pre- and post-evaluation of all major promotional activities within the channel
  • Deployment of merchandising guidelines and achieve in store execution excellence through the merchandising and distributor team
  • Review performance of all Supermarket channel stores' KPIs as stipulated in the Joint Business Plans/Agreements
  • Work with the Customer Management Teams and Key Accounts Team to execute Terms and Conditions in the channel
  • Monthly Bottom – Up forecast for the Supermarket channel by account/SKU
  • The person will be a key member of the Business Planning Team (Commercial Planning Process & Forecast consensus), and will also participate in New Product Development projects
  • Development and deployment of best-in-class Route to Markets for the Supermarket channel – Ensuring effective distribution and product availability in the right retail environment
  • Advise the Customer Management Team on the right product assortment in each of the supermarket channels – Hypermarkets, Supermarkets, Convenience stores

Key Competencies

  • Results oriented:

Demonstrates high energy in tackling challenging goals; executes with speed and clarity; simplifies systems and processes to eliminate unnecessary work; overcomes barriers to achieve results; holds people accountable for delivering results

  • Planning / Priority setting:

Sets realistic milestones and actionable plans to support successful project achievement; monitors progress and adapts plans according to change in circumstances; anticipates and removes potential roadblocks and develops contingency plans when needed; manages expectations of others and negotiates priorities.

  • Trade Understanding and relationships:

Adapts to rapid changes by customizing the way PZ Cussons does business with customers in the different channels; works to understand the objectives and priorities of key customers; understands the key factors driving change in the trade environment and the implications for both PZ Cussons and its customers.

  • Consumer/Shopper Understanding:

Has a broad based of knowledge about the consumer (attitudes, habits, shopping behaviour) for each channel; works with consumer insight professionals to define business goals and specific research objectives prior to developing trade research programs

  • Category Management:

Understands the strategic importance of category management and drives use of it in all channels; has expertise in interpreting and applying level one category management process.

  • Promotional Excellence:

Drives the use of innovative and customized trade promotions focused on the customer's consumer and channel and conducts post analyses to learn from results; selects creative ways to leverage and invest trade money to drive customer's performance and profitability.

Qualifications
4-5 years demonstrated experience in Customer Marketing.

A bachelor's degree in any field

In store execution experience

PZ Cussons is big enough to make your mark, small enough to make it yours.
Apply to join us

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Sales Representative – Nutrition

Nairobi, Nairobi KES150000 - KES720000 Y Reed Naturals

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Job Description

Are you passionate about health, nutrition, and helping people live better lives?

We're looking for a dynamic Sales Representative to join our team.

What You'll Do


• Educate customers on our range of premium supplements and their health benefits


• Drive sales both in-store and online through product demos, calls, and follow-ups


• Build strong relationships with clients


• Represent our brand with credibility and enthusiasm


• Achieve and exceed monthly sales targets

What We're Looking For


• Bachelor's Degree in Nutrition & Dietetics or any degree in nutritional sciences. (REQUIRED)


• Proven sales experience is a plus but not required.


• Excellent communication and presentation skills


• Strong interpersonal skills and a customer-first attitude

What We Offer


• Competitive salary + performance-based bonuses


• Product training and support


• A vibrant, health-focused work environment

If you're ready to combine your nutrition knowledge with your sales talent, we'd love to meet you.

Whatsapp your CV to

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Sales Representative

Nairobi, Nairobi KES900000 - KES1200000 Y Solvo Global

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Sales Representative – Reservations

We're hiring a
Sales Representative – Reservations
to join our vibrant and goal-driven team In this role, you'll speak with potential customers over the phone, guide them through the booking process, and use proven sales techniques to convert interest into confirmed reservations. Every interaction is an opportunity to deliver an exceptional experience and help someone book with confidence.


Key Responsibilities

  • Persuasively close reservation sales over the phone with clarity and confidence.
  • Provide friendly, professional support throughout the booking process.
  • Actively listen to customer needs and address concerns with empathy and expertise.
  • Apply proven sales strategies to achieve high conversion rates.
  • Deliver exceptional customer experiences with precision and care.
  • Consistently meet and exceed sales, quality, and attendance targets.


Skills & Competencies

  • Customer Service Excellence
    : Handle inquiries professionally and resolve issues with ease.
  • Sales & Persuasion
    : Confidently influence customer decisions and close deals.
  • Active Listening
    : Understand customer needs and respond with clarity and empathy.
  • Attention to Detail
    : Ensure accurate data entry and booking information.
  • Tech-Savvy
    : Comfortable using reservation systems, CRMs, and digital tools.
  • Time Management
    : Handle multiple calls while maintaining high service standards.
  • Team Collaboration
    : Share knowledge and support team goals.


Requirements

  • Excellent command of spoken and written English.
  • Previous experience in sales or call center environments is preferred.
  • Outstanding communication skills and a customer-first mindset.
  • Self-motivated, eager to learn, and results-driven.


Benefits

  • Competitive salary.
  • Performance-based bonuses.
  • Monetary transportation allowance.
  • Opportunities for growth and development within the company.
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Field Sales Representative

Nairobi, Nairobi KES1200000 - KES3600000 Y Mars remove_red_eye View All

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Job Description
Field Sales Representative - Kenya (Eastern Region)
This customer-facing role is accountable for maximizing the physical availability of Mars brands across prime in-store locations. The position focuses on driving the quality of displays and delivering excellent execution aligned with perfect store ambitions. The ultimate goal is to achieve incremental business and category growth through strategic in-store presence and execution excellence.

What are we looking for?

  • Bachelor's Degree, preferably in Sales, Marketing, or Commerce.
  • A minimum of 3 to 5 years of work experience as an in-field sales professional in the FMCG industry.
  • Supervisory experience is an added advantage.
  • Must be a qualified and competent driver with a clean and valid driving license.

What will be your key responsibilities?

  • Channel Development: Enhance availability, visibility, and distribution through excellence in execution across assigned channels, whether modern trade or traditional trade, in alignment with sales and picture of success metrics.
  • Distributor and Sales Partner Management: Manage, measure, support, and motivate distributor and/or third-party sales partners to ensure availability and quality execution in trade, meeting growth targets and sales metrics, including perfect store initiatives, distribution gap closures, in-market sales targets, activity compliance, speed to market, and ADHOC drives.
  • Operational Plan Execution: Implement the field sales operational plan in accordance with the Perfect Store initiative, annual cycle brief/activity calendar, and channel/account plans through collaboration with Mars Field Sales Development Leaders and Customer Marketing Team.
  • Consumer Insight Utilization: Utilize understanding of consumer/shopper demographics, data, and trends to develop compelling category and customer business solutions that add value to customers.
  • Negotiation and Implementation: Negotiate range, share of shelf, placement, and POS directly with customers, while managing efficient and effective implementation of agreed activities with sales partners to deliver best-in-class customer service.
  • Order Management Support: Facilitate the selling process through order management by self and distributor or third-party sales teams, fostering collaborative relationships with other business functions.
  • Asset Management: Ensure safe custody of company assets, including vehicles and merchandising materials.
  • Coverage Review: Collaborate with field sales leaders to review distributor or third-party sales partner coverage, identify opportunities, and agree on next steps.
  • Internal Collaboration: Build collaborative relationships with key stakeholder departments (Marketing, Trade Marketing, and Customer Development) to influence RTM solutions for the assigned channel.
  • Customer Relationship Building: Develop collaborative relationships with customer regionals, replenishers, and/or buyers for relevant accounts being managed.
  • Compliance Assurance: Ensure compliance with all relevant Q&FS standards.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
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Pharmacy Sales Representative

Nairobi, Nairobi KES1200000 - KES2400000 Y IQVIA

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Job Title: Pharmacy Sales Representative
Location: Mombasa, Kenya
Job Overview:
We are seeking a proactive and results-driven Pharmacy Sales Representative to join our client's team. This role is essential for promoting pharmaceutical products to pharmacies and healthcare professionals, ensuring that the client's offerings effectively meet the needs of patients and providers.

The ideal candidate will drive expert recommendation on key brands through the effective selling, detailing, and merchandising of our client's brands to all relevant HCPs (Pharmacists, Pharmacy assistants, Front shop assistants, Clinic sisters and other as may be determined from time to time) in-line with our client's relevant Policy & Procedures and local regulatory & ethical code guidelines.

Key Responsibilities:

  • Sales and Promotion: Actively promote and sell the client's pharmaceutical products to pharmacies, achieving sales targets and objectives.
  • Relationship Management: Build and maintain strong relationships within the pharmacy channel to maximize business opportunities and grow the business.
  • Market Research: Conduct market analysis to identify potential clients and understand the competitive landscape, adapting strategies as necessary.
  • Product Expertise: Maintain comprehensive knowledge of the client's product portfolio, including indications, contraindications, and clinical data, to provide accurate information to clients. Detail pharmacists and pharmacy assistants and train staff in-store during planned Lunch & Learn sessions (6 per month).
  • Training and Support: Offer training and support to pharmacy staff on product usage, benefits, and compliance with regulations.
  • Coordination: Co-ordinate the efforts of assigned 3rd Party merchandising agents.
  • Reporting: Prepare and submit regular reports on sales activities, market trends, and client feedback to management.
  • Negotiation: Negotiate the order to meet demand and expected off-take and pull through of stock and negotiate adequate share of shelf (SoS), forward share (in line with market share) to drive consumption.
  • Compliance: Ensure compliance with customer relationship management tool.

Qualifications:

  • Education: A university degree (preferably in science, medical or paramedical field, FMCG).
  • Experience: 3 years proven experience in pharmaceutical sales or a related field, with a strong understanding of pharmacy operations and FMCG.
  • Skills: Excellent communication, negotiation, and interpersonal skills; ability to build rapport with clients.
  • Self-Motivated: Strong organizational skills and the ability to work independently to achieve sales goals.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

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Door to Door Sales Representative

Nairobi, Nairobi KES144000 - KES240000 Y ClensySoaps

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Company Description

At ClensySoaps, we prioritize affordability and quality to provide effective cleaning products for every household. We believe cleaning products are essential in maintaining a clean environment, akin to basic needs like food and shelter. Our product range includes multipurpose cleaners, toilet disinfectants, hand wash, body wash, face cleansers, hair shampoo and treatment, household bleach, and more. We aim to reach every Kenyan household to help make their cost of living more affordable. Follow us @clensysoaps to support our mission.

Role Description

This is a full-time, on-site role based in Nairobi for a Door to Door Sales Representative. The Sales Representative will be responsible for promoting and selling ClensySoaps products directly to consumers through door-to-door interactions. Daily tasks include demonstrating product features, answering customer inquiries, processing orders, and ensuring customer satisfaction. Additionally, the Sales Representative will provide feedback on market trends and customer needs to the sales management team.

Qualifications

  • Excellent Communication and interpersonal skills
  • Proven Sales experience and the ability to achieve sales targets
  • Familiarity with the Beauty Industry is a plus
  • Ability to work independently and manage time effectively

REMUNERATION
17500KES base Salary plus 10% commission on targets reach. Re-evaluated periodically for valuable employees.

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Sales Representative

Nairobi, Nairobi KES104000 - KES130878 Y Inspire Credit Limited

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Company Description

Inspire Credit Limited is a licensed credit provider by the Central Bank of Kenya, dedicated to offering fast, transparent, and flexible financial solutions to individuals and businesses. Guided by values such as customer service, honesty, integrity, and accountability, Inspire Credit supports clients in achieving financial resilience and growth. The company provides a range of financial products, including business loans, car loans, salary loans, asset finance, and other tailored solutions. With a strong reputation for trust and efficiency, Inspire Credit is a reliable partner for entrepreneurs, professionals, and communities across Kenya.

Role Description

This is a full-time on-site role for Sales Representatives. The Sales Representatives will be responsible for identifying potential clients, promoting financial products, closing sales, and maintaining client relationships. Daily tasks include meeting sales targets, conducting market research, providing customer service, preparing sales reports, and representing the company at trade exhibitions and events. The role requires excellent communication skills and a proactive approach to generating new business opportunities.

Qualifications

  • Sales and Marketing skills, including market research and promotion
  • Excellent communication and interpersonal skills
  • Customer service experience
  • Ability to prepare sales reports and meet sales targets
  • Proactive approach to generating new business opportunities
  • Ability to work independently and as part of a team
  • Understanding of financial products and services
  • High level of integrity
  • At least 2 years of sales/field experience
  • Minimum Diploma in Business, Marketing, Finance, or a related field

Interested candidates should send their application and CV to

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Executive Sales Representative

Nairobi, Nairobi KES900000 - KES1200000 Y Masika Benevolent

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Company Description

Masika Benevolent is a social enterprise that provides affordable last expense and benevolent services across Kenya. Our goal is to provide financial security, dignity, and peace of mind through sustainable community-driven support programs. We empower families to handle funeral and emergency expenses with ease, while promoting unity and compassion within communities. Our model ensures that members are supported in times of need.

Role Description

This is a full-time on-site role for an Executive Sales Representative, located in Nairobi County, Kenya. The Executive Sales Representative will be responsible for identifying and pursuing sales opportunities, managing client relationships, and meeting sales targets. Day-to-day tasks include developing and implementing sales strategies, conducting market research, and presenting products and services to potential clients. The role also involves maintaining accurate records of sales activities and providing regular reports to management.

Qualifications

  • Sales, Sales Strategies, and Client Relationship Management skills
  • Experience in conducting Market Research and pursuing Sales Opportunities
  • Excellent Communication and Presentation skills
  • Ability to work independently and within a team
  • Proficiency in using sales software and tools
  • Previous experience in the social enterprise sector is an advantage
  • Bachelor's degree in Business, Marketing, or related field
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Executive Sales Representative

Nairobi, Nairobi JB AgroFilms

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Job Description

We're Hiring: Executive Sales Representative – JB AgroFilms (Kenya)


Location:
Nairobi, Kenya | Full-time

About JB AgroFilms:

JB AgroFilms is a leading Indian manufacturer and exporter of
agricultural mulching films
— helping farmers conserve water, improve soil health, and increase yields through sustainable farming solutions.

Our motto:
"Growing Dreams, Harvesting Success."

Position Overview:

We are looking for a motivated and dynamic
Executive Sales Representative
based in
Nairobi
to expand our presence in the Kenyan and East African agricultural market.

The ideal candidate is passionate about agribusiness, field sales, and empowering farmers through innovative technologies.

Key Responsibilities:

  • Develop and manage dealer, distributor, and retailer networks across Kenya.
  • Conduct farm visits, product demos, and awareness campaigns.
  • Identify new market opportunities and build relationships with agri-input sellers.
  • Meet monthly sales targets and maintain timely reporting.
  • Collaborate with the India head office for marketing and logistics coordination.

Requirements:

  • 1–3 years of sales experience in
    Agri Inputs / Irrigation / Greenhouse / Agri Films
    .
  • Strong communication and relationship-building skills.
  • Self-driven, field-oriented, and willing to travel within Kenya.

What We Offer:

Salary + performance-based incentives

Opportunity to represent a global agri brand

Career growth in a fast-growing agricultural innovation company


Apply now:


Website:

JB AgroFilms – Growing Dreams, Harvesting Success.

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Field Sales Representative

Nairobi, Nairobi KES240000 - KES480000 Y Golden Time Kenya

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About Us:

We are a fast-growing eCommerce company
specialising in high-quality dietary supplements that promote health and wellness. While most of our sales are made online, we are expanding our reach through strategic in-person outreach at churches, social events, and other community gatherings where our products can make a real impact.

Job Summary:

We are seeking a proactive and self-driven Field Sales Representative
to spearhead outreach and supplement sales by engaging with churches, social events, and community-based gatherings. The ideal candidate will be skilled in securing opportunities, building trusted relationships, and driving sales in both formal and informal group settings.

Key Responsibilities:

  • Identify and approach churches, social events, and other gatherings for sales opportunities.
  • Present and pitch our dietary supplements to community leaders, event organisers, and attendees.
  • Secure permissions to set up on-site sales booths/tables at approved venues.
  • Represent the company during events, creating awareness and driving direct sales.
  • Educate customers about the benefits of our supplements and handle product-related inquiries.
  • Consistently meet and exceed weekly/monthly sales targets.
  • Maintain accurate records of sales, outreach activities, customer feedback, and stock levels.
  • Provide timely reports and market insights to the sales team.

Qualifications & Skills:

  • Proven experience in field sales, direct sales, or community outreach (health-related products is an advantage).
  • Strong interpersonal and communication skills.
  • Ability to build trust and rapport with diverse audiences.
  • Goal-oriented, self-motivated, and able to work independently.
  • Willingness to work on weekends and attend events.
  • Familiarity with Nairobi's social scene, churches, and community activities is a plus.
  • Fluency in English and Swahili.

Compensation:

Base pay Ksh. 20,000 + Attractive commission on sales + Transport allowance.

How to Apply:

Send your CV and a brief cover letter to - with the subject line: "Field Sales Representative."

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