Senior E-commerce Specialist

80100 Nairobi, Nairobi KES120000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior E-commerce Specialist to join their dynamic team. This is a fully remote, performance-driven role, offering the flexibility to work from anywhere. As a Senior E-commerce Specialist, you will be instrumental in developing and executing strategies to optimize online sales channels, enhance customer experience, and drive revenue growth. You will be responsible for managing product listings, optimizing website content for search engines, analyzing sales data, and identifying new opportunities for online expansion. The ideal candidate will possess a deep understanding of e-commerce platforms, digital marketing best practices, and customer behavior analytics. You will collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless online customer journey. Key responsibilities include developing and implementing effective SEO strategies, managing pay-per-click (PPC) advertising campaigns, conducting A/B testing to improve conversion rates, and reporting on key e-commerce metrics. A strong analytical mindset, coupled with excellent communication and problem-solving skills, is essential. This role requires a proactive approach to identifying and addressing challenges within the online retail landscape. You will be expected to stay abreast of industry trends and emerging technologies to maintain a competitive edge. The successful candidate will have a proven track record of success in driving online sales and improving e-commerce performance. This is an exciting opportunity to make a significant impact in a growing industry. The role is based in **Mombasa, Mombasa, KE**, but is fully remote, allowing you to work from any location. We are looking for individuals who are passionate about e-commerce and possess a strategic vision for online retail success. If you are a results-oriented professional with a flair for digital innovation, we encourage you to apply.
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Marketing & E-Commerce Specialist

Nairobi, Nairobi KES40000 - KES80000 Y Nouriva

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About Us

Nouriva is a fast-food and catering brand serving Kakuma and Kalobeyei with fresh, affordable East African meals. We deliver to homes, shops, offices, and events, and we cater for trainings and community programs.

Job Description

Nouriva is a fast-food and catering brand serving Kakuma and Kalobeyei with fresh, affordable East African meals. We are hiring a Marketing & E-Commerce Specialist to manage our social media accounts, Shopify store, and blog so we can turn attention into daily orders and catering bookings.

You will plan monthly promos, create and publish daily content, update products and bundles in Shopify, and track results with simple dashboards. You will work closely with kitchen, delivery, and operations to make sure offers are accurate and on time. This role is on site with some field work.

What you will do

  • Run the social calendar and publish daily on Facebook, Instagram, and TikTok.
  • Shoot, edit, and caption short videos and photos that highlight meals, prep, riders, and customers.
  • Manage Shopify - products, prices, inventory notes, collections, bundles, discount codes, and simple page edits.
  • Publish blog posts and improve basic SEO - titles, keywords, tags, internal links.
  • Respond quickly to comments, DMs, and reviews with a friendly tone.
  • Support basic Meta and Google ad campaigns and refresh creatives.
  • Track weekly KPIs - orders, conversion, CTR, AOV, repeat rate - and propose actions.
  • Coordinate offline-to-online tactics - flyers, posters, rider box branding, and QR codes.
  • Keep menus, hours, and promos accurate across channels.

Requirements

  • 0–2 years in social media or digital marketing for a consumer brand.
  • Practical experience with Shopify admin and blog publishing.
  • Solid copywriting in English; Swahili is a strong plus.
  • Canva or CapCut skills with basic photo and video editing.
  • Understanding of basic SEO and comfort with GA4 or similar analytics.
  • Organized, reliable, and responsive with strong attention to detail.
  • Portfolio or 3 links to posts, reels, or blog content you created.

Benefits

  • KES 4,000 per month during a 3-month probation - increases up to KES 8,000 per month after probation based on performance.
  • Meal stipend of KES 6,000 per month.
  • Phone and data support for field work.
  • On-the-job training with clear monthly targets.
  • Growth opportunities across marketing and operations.
  • Safe, inclusive workplace with uniforms provided.
  • Time off as per company policy and Kenyan labor law.
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Senior E-commerce Specialist (Remote)

80100 Nairobi, Nairobi KES100000 Annually WhatJobs remove_red_eye View All

Posted 9 days ago

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full-time
Our client is seeking a results-driven Senior E-commerce Specialist to manage and grow their online sales channels in a fully remote capacity. This role is crucial for developing and executing strategies to enhance online presence, drive traffic, and maximize conversion rates. You will be responsible for managing product listings, optimizing website content, planning and executing digital marketing campaigns, and analyzing e-commerce performance metrics. The ideal candidate is passionate about online retail, possesses a strong understanding of e-commerce platforms, SEO, SEM, social media marketing, and data analysis. Excellent communication and project management skills are essential for collaborating with internal teams and external partners in a virtual environment. Responsibilities include:
  • Developing and implementing comprehensive e-commerce strategies to drive sales and customer acquisition.
  • Managing product catalog, ensuring accurate and compelling product descriptions, images, and pricing.
  • Optimizing website content and user experience for improved search engine rankings (SEO) and conversion rates.
  • Planning, executing, and analyzing digital marketing campaigns, including PPC, social media advertising, and email marketing.
  • Monitoring website analytics and key e-commerce KPIs (e.g., traffic, conversion rate, AOV, customer lifetime value).
  • Conducting market research and competitor analysis to identify growth opportunities and trends.
  • Collaborating with design, marketing, and IT teams to ensure a seamless online customer journey.
  • Managing customer service inquiries and feedback related to the e-commerce platform.
  • Staying up-to-date with the latest e-commerce technologies and best practices.
  • Preparing regular performance reports and recommendations for senior management.

Candidates must hold a Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field. A minimum of 5 years of experience in e-commerce management, digital marketing, or online retail is required. Proven track record of successfully managing and growing e-commerce platforms. Expertise in SEO, SEM, social media marketing, and email marketing strategies. Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics). Strong understanding of online merchandising and conversion rate optimization. Excellent analytical, problem-solving, and creative thinking skills. Exceptional communication and interpersonal skills, with the ability to thrive in a remote team setting. This is an outstanding remote opportunity for an experienced e-commerce professional to significantly impact online sales and brand presence for our client, serving the **Mombasa, Mombasa, KE** region and beyond.
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Remote Senior E-commerce Specialist

80100 Nairobi, Nairobi KES120000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a highly motivated and results-oriented Senior E-commerce Specialist to join their dynamic team. This is a fully remote position, allowing you to work from anywhere within Kenya. You will be responsible for developing and executing comprehensive e-commerce strategies to drive online sales, enhance customer engagement, and optimize the overall online shopping experience.

Key Responsibilities:
  • Develop and implement strategies to increase website traffic, conversion rates, and average order value.
  • Manage and optimize product listings across various e-commerce platforms, ensuring accuracy and compelling presentation.
  • Conduct market research and competitive analysis to identify new opportunities and stay ahead of industry trends.
  • Analyze website performance data, user behavior, and sales metrics to provide actionable insights and recommendations.
  • Collaborate with marketing, design, and IT teams to ensure a seamless customer journey and effective promotional campaigns.
  • Manage online advertising campaigns, including SEM, social media advertising, and display advertising, to drive targeted traffic.
  • Develop and maintain strong relationships with e-commerce platform providers and third-party vendors.
  • Oversee inventory management and fulfillment processes to ensure timely delivery and customer satisfaction.
  • Stay up-to-date with the latest e-commerce technologies, best practices, and emerging trends.
  • Prepare regular reports on e-commerce performance and present findings to stakeholders.

Qualifications:
  • Proven experience as an E-commerce Specialist, Digital Marketing Manager, or similar role.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Jumia, Kilimall), analytics tools (e.g., Google Analytics), and SEO best practices.
  • Demonstrated success in driving online sales and achieving e-commerce KPIs.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Proficiency in digital marketing tools and techniques, including SEM, SEO, social media marketing, and email marketing.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Experience with A/B testing and conversion rate optimization techniques.
  • A bachelor's degree in Marketing, Business Administration, or a related field is preferred.
  • Ability to work independently and manage multiple projects simultaneously in a remote environment.
  • Deep understanding of the Kenyan retail landscape and consumer behavior.
This is an excellent opportunity for a passionate e-commerce professional to make a significant impact in a growing business. If you are a self-starter with a passion for online retail and a knack for driving results, we encourage you to apply. Join our client and be part of a forward-thinking team.
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Digital Marketing and E-commerce Specialist

80100 Nairobi, Nairobi KES2800000 Annually WhatJobs

Posted 11 days ago

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full-time
Our client, a rapidly growing online retailer, is seeking a dynamic and results-driven Digital Marketing and E-commerce Specialist to enhance their online presence and drive sales. This hybrid role offers a blend of remote work flexibility and in-office collaboration, allowing you to shape compelling online campaigns and optimize the customer journey.

Responsibilities:
  • Develop and implement comprehensive digital marketing strategies across various channels, including SEO, SEM, social media, email marketing, and content marketing.
  • Manage and optimize the company's e-commerce website, ensuring a seamless user experience and maximizing conversion rates.
  • Create engaging and persuasive marketing content for websites, social media platforms, email campaigns, and advertisements.
  • Monitor and analyze website traffic, sales data, and marketing campaign performance using tools like Google Analytics and e-commerce platforms.
  • Conduct market research to identify target audiences, competitive trends, and new marketing opportunities.
  • Manage social media profiles, community engagement, and online reputation.
  • Plan and execute paid advertising campaigns (e.g., Google Ads, Facebook Ads), monitoring budget and ROI.
  • Collaborate with design and development teams to create and update website content and promotional materials.
  • Stay up-to-date with the latest digital marketing trends, tools, and best practices.
  • Contribute to the overall e-commerce strategy and provide insights for business growth.

Qualifications:
  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • Minimum of 5 years of experience in digital marketing and e-commerce, with a proven track record of success.
  • Strong understanding of SEO/SEM principles, social media marketing, content marketing, and email marketing strategies.
  • Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Creative thinking and problem-solving abilities.
  • Experience with A/B testing and conversion rate optimization (CRO).
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • A proactive and results-oriented mindset.
  • Familiarity with basic graphic design principles and content creation tools is a plus.
This role, contributing to the vibrant online marketplace around **Mombasa, Mombasa, KE**, offers a hybrid working model. If you are a passionate digital marketer with a knack for e-commerce, we encourage you to apply.
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Remote E-commerce Specialist - Social Media Focus

80100 Nairobi, Nairobi KES100000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a creative and data-driven E-commerce Specialist with a strong focus on social media strategy to join our dynamic, fully remote marketing team. This role is pivotal in driving online sales and brand engagement through innovative social media campaigns and e-commerce optimization. The ideal candidate will have a proven track record of managing and growing e-commerce businesses via social platforms. You will be responsible for developing and executing comprehensive social media strategies, creating engaging content, managing online communities, and analyzing campaign performance to drive traffic and conversions. Responsibilities include managing social media advertising budgets, conducting market research, identifying emerging trends, and optimizing product listings for maximum visibility and sales. Proficiency in social media management tools (e.g., Hootsuite, Buffer), analytics platforms (e.g., Google Analytics, Facebook Insights), and e-commerce platforms (e.g., Shopify, WooCommerce) is essential. As this is a fully remote position, you must possess excellent communication, collaboration, and time management skills to thrive in an autonomous environment. You will work closely with the marketing and sales teams to ensure cohesive brand messaging and achieve sales targets. We are looking for a proactive individual who is passionate about e-commerce and social media marketing, with a strong analytical mindset and a flair for creativity. This is an excellent opportunity to shape our online presence and contribute significantly to our sales growth from anywhere. Your ability to understand customer behavior, leverage data for decision-making, and create compelling online experiences will be key to your success in this role.
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E-commerce Operations Specialist - Marketplace Management

80100 Nairobi, Nairobi KES180000 Annually WhatJobs

Posted 2 days ago

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contractor
Our client is looking for an E-commerce Operations Specialist with expertise in marketplace management. This role is fully remote, offering significant flexibility. You will be responsible for overseeing and optimizing the day-to-day operations of their e-commerce presence across various online marketplaces. Your key duties will include managing product listings, ensuring accurate inventory levels, processing orders efficiently, and coordinating with fulfillment partners. You will also monitor sales performance, analyze customer feedback, and implement strategies to improve customer satisfaction and conversion rates on platforms like Jumia, Kilimall, and potentially international marketplaces. A deep understanding of e-commerce best practices, SEO for product listings, and digital marketing fundamentals is essential. You will collaborate with marketing, sales, and logistics teams to ensure a seamless customer experience from purchase to delivery. The ideal candidate possesses a Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience. You should have at least 3 years of direct experience in e-commerce operations and marketplace management, with a proven ability to drive sales and improve operational efficiency. Familiarity with e-commerce platforms and order management systems is crucial. Excellent organizational skills, attention to detail, and the ability to work independently in a remote environment are paramount. Strong analytical skills for interpreting sales data and customer insights are also required. This is an excellent opportunity for someone passionate about e-commerce to make a significant impact on a growing online business. The specific job location is conceptually linked to Mombasa, Mombasa, KE , but the role is fully remote.

Key Responsibilities:
  • Manage and optimize product listings on various e-commerce marketplaces.
  • Monitor and maintain accurate inventory levels across all channels.
  • Process orders efficiently and coordinate with fulfillment and shipping partners.
  • Analyze sales data and identify trends to drive revenue growth.
  • Respond to customer inquiries and manage product reviews and feedback.
  • Implement strategies to improve conversion rates and customer satisfaction.
  • Stay updated on marketplace policies and e-commerce best practices.
  • Collaborate with marketing teams on promotional activities.

Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
  • 3+ years of experience in e-commerce operations and marketplace management.
  • Proven success in managing product listings and optimizing sales performance on platforms like Jumia, Kilimall, etc.
  • Familiarity with order management systems and e-commerce analytics tools.
  • Strong understanding of SEO principles for e-commerce.
  • Excellent organizational, problem-solving, and communication skills.
  • Ability to work independently and manage tasks effectively in a remote setting.
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E-commerce Merchandising Specialist

80100 Nairobi, Nairobi KES90000 Annually WhatJobs

Posted 19 days ago

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full-time
Join a leading online retailer as a fully remote E-commerce Merchandising Specialist! Our client is looking for a creative and analytical individual to drive online sales and enhance the customer shopping experience. This role is critical in curating our digital storefront, optimizing product presentation, and ensuring that our merchandise is showcased in a way that maximizes appeal and conversion rates. You will be responsible for managing product listings, categorizing products, optimizing descriptions and imagery, and implementing visual merchandising strategies across our e-commerce platforms. The ideal candidate will have a deep understanding of e-commerce best practices, strong analytical skills, and a passion for retail.

Responsibilities:
  • Manage and optimize product listings across various e-commerce channels, ensuring accuracy and completeness of information.
  • Develop and implement effective merchandising strategies to drive sales and improve customer engagement.
  • Categorize and tag products accurately to ensure optimal searchability and navigation.
  • Optimize product titles, descriptions, and images to enhance SEO and conversion rates.
  • Plan and execute online promotions, sales events, and featured product placements.
  • Analyze sales data, website traffic, and customer behavior to identify trends and opportunities for improvement.
  • Conduct competitive analysis to stay informed about market trends and competitor strategies.
  • Collaborate with marketing, design, and inventory teams to ensure cohesive brand representation and product availability.
  • Manage the visual merchandising of the online store, ensuring an appealing and user-friendly shopping experience.
  • Stay up-to-date with the latest e-commerce technologies and best practices.
This is a fully remote position, offering the flexibility to work from any location. While the role is remote, it primarily supports our customer base and operations focused on the **Mombasa, Mombasa, KE** area. We seek a self-starter with excellent analytical and creative skills, capable of managing multiple projects in a fast-paced virtual environment.
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Lead E-commerce Merchandising Specialist

80200 Nairobi, Nairobi KES120000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client is looking for a dynamic and results-oriented Lead E-commerce Merchandising Specialist to spearhead their online retail presence. This is a fully remote role, offering a unique opportunity to shape the digital shopping experience for customers nationwide. You will be responsible for developing and executing comprehensive merchandising strategies across various e-commerce platforms. This includes optimizing product assortments, managing online product content, and implementing effective promotional campaigns to drive sales and enhance customer engagement. The ideal candidate will have a keen eye for product trends, a deep understanding of online consumer behavior, and extensive experience with e-commerce platforms and analytics tools. You will collaborate with cross-functional teams, including marketing, sales, and logistics, to ensure a seamless customer journey. Key responsibilities involve analyzing sales data, identifying cross-selling and up-selling opportunities, and managing inventory visibility online. Furthermore, you will be tasked with creating compelling product descriptions, high-quality imagery, and engaging video content to showcase our client's offerings. This position requires strong project management skills, the ability to manage multiple priorities, and excellent communication abilities to coordinate effectively with remote team members and external partners. You will continuously monitor the competitive landscape, identify emerging market opportunities, and adapt strategies accordingly. Driving website traffic, improving conversion rates, and maximizing average order value are key performance indicators for this role. Join our innovative team and play a pivotal role in growing our client's online retail success. This remote position provides the flexibility to work from anywhere while making a significant impact.
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Sales Consultants

Nairobi, Nairobi KES600000 - KES1200000 Y MILESCOOP VENTURES LTD

Posted today

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Company Description

Welcome to Milelscoop Ventures Ltd, your premier real estate destination in Kenya, offering affordable properties in high-growth areas such as Matuu, Malindi, and Isinya. Our mission is to make land ownership accessible, with plots that promise significant value appreciation. What sets us apart is our digital portal for managing payments, sale agreements, and accessing maps via phone, a solution particularly beneficial for Diaspora clients. We develop income-generating, affordable housing models with flexible financial plans, focusing on high-potential projects to maximize returns for our clients.

Role Description

This is a full-time on-site role in Nairobi for a Sales Consultant. The Sales Consultant will be responsible for engaging with clients, providing exceptional customer service, and ensuring customer satisfaction. Daily tasks include consulting with potential buyers, managing sales processes, and maintaining communication with clients. The role requires the consultant to be proactive in identifying customer needs and providing tailored solutions based on their requirements.

Qualifications

  • Sales Consulting and Consulting skills
  • Customer Satisfaction and Customer Service skills
  • Excellent Communication skills
  • Ability to work independently and as part of a team
  • Problem-solving and analytical skills
  • Bachelor's degree in Business, Marketing, or related field is preferred
  • Experience in the real estate industry is a plus
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