8 jobs in Solvo Global
Job Description
Sales Representative – Reservations
We're hiring a
Sales Representative – Reservations
to join our vibrant and goal-driven team In this role, you'll speak with potential customers over the phone, guide them through the booking process, and use proven sales techniques to convert interest into confirmed reservations. Every interaction is an opportunity to deliver an exceptional experience and help someone book with confidence.
Key Responsibilities
- Persuasively close reservation sales over the phone with clarity and confidence.
- Provide friendly, professional support throughout the booking process.
- Actively listen to customer needs and address concerns with empathy and expertise.
- Apply proven sales strategies to achieve high conversion rates.
- Deliver exceptional customer experiences with precision and care.
- Consistently meet and exceed sales, quality, and attendance targets.
Skills & Competencies
- Customer Service Excellence
: Handle inquiries professionally and resolve issues with ease. - Sales & Persuasion
: Confidently influence customer decisions and close deals. - Active Listening
: Understand customer needs and respond with clarity and empathy. - Attention to Detail
: Ensure accurate data entry and booking information. - Tech-Savvy
: Comfortable using reservation systems, CRMs, and digital tools. - Time Management
: Handle multiple calls while maintaining high service standards. - Team Collaboration
: Share knowledge and support team goals.
Requirements
- Excellent command of spoken and written English.
- Previous experience in sales or call center environments is preferred.
- Outstanding communication skills and a customer-first mindset.
- Self-motivated, eager to learn, and results-driven.
Benefits
- Competitive salary.
- Performance-based bonuses.
- Monetary transportation allowance.
- Opportunities for growth and development within the company.
Job Description
E-commerce Manager (Part-Time or Full-Time) – Solvo Global
Location:
Remote
Schedule:
- Part-Time:
20 hours/week - Full-Time Option:
Monday to Friday, 9:00 AM – 1:00 PM PST - Industry:
Skincare / E-commerce / Outdoor Lifestyle
About the Client
Our client is a fast-growing skincare brand built for outdoor enthusiasts. They offer high-performance products designed to protect and nourish skin in all environments. The company is queer-owned, environmentally committed, and radically pro-outdoors.
Responsibilities
- E-commerce Management (Shopify):
- Optimize product display pages (PDPs), manage seasonal merchandising, execute product launches and promotions, and monitor site performance daily.
- Email & SMS Marketing (Klaviyo):
- Build and manage automated flows (welcome, post-purchase, abandoned cart, winback) and coordinate regular campaign sends.
- Analytics & Optimization:
- Use Shopify, Klaviyo, and Google Analytics to track performance metrics and recommend improvements to conversion, AOV, bounce rate, and customer experience.
- Content & Blog Management:
- Publish editorial content and collaborate on seasonal storytelling aligned with brand campaigns.
- Technical Liaison:
- Communicate with the offshore development team to resolve bugs and implement updates.
Requirements
- 3+ years of experience managing DTC e-commerce (preferably in beauty, wellness, or lifestyle).
- Proficiency in Shopify and Klaviyo (email and SMS).
- Strong analytical skills using GA and other tools.
- Excellent eye for UX, copywriting, and project management.
- Self-driven and collaborative in a remote work environment.
Nice to Have
- Experience with subscription models and bundling logic.
- Basic knowledge of Liquid/CSS for Shopify.
- Passion for the outdoors, skincare, or wellness.
- Alignment with LGBTQ+ inclusive brand values.
Benefits
- Flexible schedule.
- Free skincare products.
- Creative and fun remote work culture.
- Opportunity to grow with a brand redefining outdoor skincare.
Customer Service Representative
Posted today
Job Viewed
Job Description
As a Customer Service Representative at Sephora, you will play a vital role in delivering an exceptional customer experience. Driven by our Passion for People, you will provide client support via chat, assisting with client inquiries, troubleshooting, and general support. Your strong communication skills, positive attitude, and commitment to client satisfaction will contribute to building lasting relationships with Sephora's customers.
Responsabilities:
- Respond to client requests/inquiries via chat, addressing various topics including product purchases, service & quality inquiries, order status, and general client support issues. - Demonstrate a high standard for quality service, ensuring all client interactions meet or exceed customer satisfaction expectations. - Continuously update your knowledge of Sephora's products, procedures, and industry trends to provide accurate and current information to clients. - Collaborate with the quality and training team to meet performance expectations and improve personal skills. - Maintain open communication lines with Team Leads, Quality Advocates, Trainers, and Managers to seek support and foster personal development. - Uphold professionalism and courteousness in all client contacts, maintaining Sephora's reputation for excellence. - Utilize existing chat communication templates for client interactions, ensuring consistency and efficiency in responses. - Accurately document client interactions in the proprietary call center database (CSC), maintaining thorough and complete records. - Adhere to schedules and deadlines, demonstrating punctuality and commitment to work. - Meet key performance indicators (KPIs) as set by management and aim to exceed them, striving for continuous improvement. - Adhere to Sephora's vacation blackout period during holidays and promotional periods. - Be flexible with working hours, including weekends and evening shifts as required in a dynamic shift environment.
Skills and qualifications - Hard and soft skills:
At Sephora, we value your passion for people and dedication to delivering excellent client service. Join our team of driven individuals who are committed to providing an outstanding customer experience. If you meet the outlined requirements and are excited about this opportunity, we encourage you to apply and become part of our team
Job Description
Location:
On-site at Nairobi Royal Offices, Mogotio Road, Office 32
Transport Allowance:
(for night shifts only)
Schedule:
Monday to Friday, between 4 PM and 4 AM (shift assigned based on business needs)
About the Role
Are you passionate about connecting people with opportunities? We're on the lookout for a motivated
Junior Recruiter
to help us find top talent and support our hiring process. If you're eager to grow in a fast-paced, supportive environment—this is your moment
What You'll Be Doing
- Sourcing candidates via job boards, social media, and referrals
- Conducting initial phone interviews
- Coordinating interviews with hiring managers
- Keeping our Applicant Tracking System (ATS) updated
- Participating in job fairs and recruitment events
- Providing admin support throughout the hiring process
- Ensuring a smooth and positive candidate experience
What We're Looking For
- Strong communication and people skills
- Great organization and time management
- Attention to detail and accuracy
- Comfortable with Microsoft Office (Word, Excel, PowerPoint)
- Proactive and eager to learn
Why Join Us?
This is more than just a job—it's a chance to build your career in recruitment, make an impact, and grow with a team that values your development.
Job Description
Our client is looking for a highly analytical and detail-oriented
Data Entry Specialist
to join its team. The ideal candidate is someone with a critical eye, speed, and precision, who takes ownership of their work and ensures data accuracy and organization. A strong sense of responsibility and a proactive approach to maintaining data integrity are essential.
Key Responsibilities:
• Accurately input data into company databases, spreadsheets, and systems
• Organize and maintain both electronic and physical files
• Clean and format data for reporting and analysis
• Conduct regular quality checks to ensure consistency and accuracy
• Support light administrative tasks as needed
• Ensure confidentiality of all company and client information
LOCATION: ON SITE - Royal Offices, Mogotio Road, Westland - Office 32/33, Nairobi Kenya
SHIFT: Monday to Friday 4pm - 1am Kenya time
Job Description
Junior POC (Point of Contact) – Recruitment Consultant
Location:
Kenya / Nairobi
Schedule:
Monday to Friday, 8:00 a.m. – 6:00 p.m. (Colombia time)
Work model:
100% on-site for the first 2 months. Hybrid model (1–2 days of home office per week) based on performance.
Job Description
The Junior Recruitment Consultant is responsible for deeply understanding client needs and defining the ideal candidate profile. This role serves as the main point of contact between the client and the recruitment process, ensuring smooth communication and high-quality outcomes.
Key Responsibilities
- Conduct detailed interviews with clients to understand their requirements and expectations.
- Identify key skills, competencies, and characteristics needed for each role.
- Research and analyze the job market to identify suitable candidates.
- Collaborate with hiring managers to align client expectations with market realities.
- Act as a liaison between clients and candidates throughout the recruitment process.
- Provide regular updates to clients and stakeholders on the progress of each search.
- Renegotiate terms with clients when necessary.
- Follow up with clients via calls and emails.
- Coordinate with recruiters to ensure a steady pipeline of candidates.
- Maintain accurate and up-to-date reports.
- Meet individual goals and contribute to team objectives.
Skills and Qualifications
- 1–2 years of experience in project coordination or recruitment, preferably in BPO environments.
- Excellent communication and empathy skills.
- Ability to interpret and translate client needs into clear requirements.
- Results-oriented with strong time management and organizational skills.
Job Description
Join Our Team as a Junior Recruiter
Location: On-site at Nairobi Royal Offices, Mogotio Road, Office 32
Schedule: Monday to Friday, between 4 PM and 4 AM (shift assigned based on business needs)
About the Role
Are you passionate about connecting people with opportunities? We're on the lookout for a motivated Junior Recruiter to help us find top talent and support our hiring process. If you're eager to grow in a fast-paced, supportive environment—this is your moment
What You'll Be Doing
Sourcing candidates via job boards, social media, and referrals
Conducting initial phone interviews
Coordinating interviews with hiring managers
Keeping our Applicant Tracking System (ATS) updated
Participating in job fairs and recruitment events
Providing admin support throughout the hiring process
Ensuring a smooth and positive candidate experience
What We're Looking For
Strong communication and people skills
Great organization and time management
Attention to detail and accuracy
Comfortable with Microsoft Office (Word, Excel, PowerPoint)
Proactive and eager to learn
Why Join Us?
This is more than just a job—it's a chance to build your career in recruitment, make an impact, and grow with a team that values your development.
Job Description
Bilingual Customer Service Representative (English & French) – Kenya
We are looking for a
Bilingual Customer Service Representative
to join our team and provide excellent support to international clients.
The ideal candidate is fluent in
English and French
, has strong communication skills, and is passionate about helping customers.
Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Provide accurate information and effective solutions
- Maintain a high level of professionalism and empathy
Requirements:
- Fluency in
English and French
(spoken and written) - Previous experience in customer service or call center (preferred)
- Based in Nairobi,
Kenya - Mogotio Road, Westland
What we offer:
- Competitive salary
- Career growth opportunities
- Dynamic and multicultural work environment