Q-commerce Account Manager Kenya

Nairobi, Nairobi KES1200000 - KES2400000 Y Glovo

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Job Description

If you're here, it's because you're looking for an
exciting ride
.

A ride that will fuel up your ambitions to take on a
new challenge and stretch yourself beyond your comfort zone.
We'll deliver a
non-vanilla culture built on talent, where we work to amplify the impact on millions of people
, paving the way forward together.

Not your usual app
. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision:
Building the largest marketplace in your city, to give access to anything in minutes.
And this is where your ride starts.

THE JOURNEY

  • Build and maintain strong, long-term relationships with Retail Partners, through consistent and proactive communication.
  • Understand Partners' business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
  • Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
  • Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

What You Will Bring To The Ride

  • 1yr experience as an account manager or in a similar role. (startups, top consulting firms, top internet firms, FMCG, retailers);


  • Experience in understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
  • Commercial skills: you know how to negotiate and build your way into a super deal with big retail players;
  • Influencing skills: you can be a true project leader in multidisciplinary teams;
  • A natural bias for action: you love to build a business from scratch. You are objective and deadline-oriented;
  • A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary;
  • A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
  • Proficiency in English. Swahili knowledge is a plus.

Individuals representing diverse profiles,
and abilities,
encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there
Skills can be learned, and embracing diversity is invaluable.
We Believe Driven Talent Deserves

  • Top-notch private health insurance to keep you at your peak.
  • Monthly Glovo credit to satisfy your cravings
  • Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website

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Key Account Manager

Nairobi, Nairobi KES600000 - KES1200000 Y Crestwood Marketing & Communications

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Company Description

Crestwood Marketing & Communications is an integrated communications agency dedicated to solving complex business, brand, marketing and communications challenges through strategic and innovative approaches. Our competent and creative team comprises experts in communication, public relations, advertising, and marketing. We specialize in Strategic Communications, Policy Communications, Art & Graphic Design, Digital Marketing, Events Management, and Training. Crestwood is committed to enhancing and protecting brands and reputations of our clients.

Role Description

This is a full-time on-site role for a Key Account Manager (Public Relations) located in Nairobi County, Kenya. The Key Account Manager will be responsible for managing and nurturing relationships with key clients, developing and implementing business plans, and engaging in strategic business planning. Day-to-day tasks will include maintaining customer service standards, coordinating with various departments to meet client needs, analyzing account performance, and identifying growth opportunities within key accounts.

Qualifications

  • Strong Analytical Skills for data assessment and strategic planning
  • Experience in Account Management and Business Planning
  • Excellent Customer Service skills
  • Proficiency in managing Key Accounts
  • Exceptional communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Bachelor's degree in Business, Marketing, Communications, or related field
  • Experience in the communications or marketing industry is a plus
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Account Executive – PR

Nairobi, Nairobi KES400000 - KES1200000 Y Oxygène Marketing Communications Ltd.

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POSITION OVERVIEW

The Account Executive – PR & Editorial is responsible for managing day-to-day client relationships while driving the development and execution of impactful communication strategies. The role combines strong client service skills with editorial expertise and public relations experience to ensure content and campaigns are delivered on time, within budget, and to the highest quality standards. It also requires excellent writing and oral communication skills, the ability to simplify complex ideas for diverse audiences, and leadership potential to support junior colleagues while shaping client narratives and strengthening media relations

ACCOUNTABILITY

Reports to the Group Account Director

KEY DUTIES & RESPONSIBILITIESClient Management & Support

  • Serve as a day-to-day contact for assigned clients, ensuring smooth communication and service delivery.
  • Develop client briefs, manage timelines, and track deliverables against agreed objectives.
  • Build strong client relationships based on trust, responsiveness, and professionalism.

Editorial & Content Development

  • Research, write, and edit press releases, op-eds, speeches, briefs, and newsroom content.
  • Ensure all content is clear, accurate, engaging, and aligned with client brand values.
  • Break down complex information into accessible narratives for mass market and targeted audiences.

Public Relations & Media Engagement

  • Support in managing media relations, including liaising with journalists and pitching stories.
  • Draft key messages and talking points for client spokespersons.
  • Monitor media coverage and prepare reports on PR outcomes.

Project Coordination & Collaboration

  • Work with Creative, Content, and Digital teams to deliver integrated campaigns.
  • Contribute to brainstorming and strategy sessions with fresh, client-relevant ideas.
  • Coordinate multiple projects concurrently, ensuring deadlines and quality standards are met.

Leadership & Growth

  • Support and mentor junior colleagues on writing, PR execution, and client management.
  • Uphold agency values creativity, excellence, and collaboration.

Minimum Requirements

  • Bachelor's degree in Journalism, Communications, Public Relations, Marketing, or related field.
  • 3–5 years' experience in a busy editorial or PR environment, ideally within an agency or newsroom.
  • Excellent writing, editing, and oral communication skills.
  • Proven ability to simplify and communicate complex information effectively.
  • Experience managing multiple client accounts or projects concurrently.
  • Exposure to PR planning, media relations, and campaign execution.
  • Strong writing and editing skills with the ability to simplify complex ideas for diverse audiences.
  • Solid understanding of media relations and ability to engage journalists and editors effectively.
  • Ability to deliver work on time and to high-quality standards.
  • Ability to work under pressure, manage multiple priorities, and meet deadlines.
  • Team player with leadership potential to mentor and support junior colleagues.
  • Proactive, results-oriented, and attention to detail.
  • Creative thinker with a passion for storytelling and communications.
  • Flexible, adaptable, and open to learning.

Please submit your resume to  by Sep 10, 2025.

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Sales and Marketing Executives

Nairobi, Nairobi KES40000 - KES60000 Y Namibia-Kenya Chamber of Commerce (NKCC)

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NOW HIRING – SALES & MARKETING EXECUTIVES

The
Namibia-Kenya Chamber of Commerce (NKCC)
is expanding its events and partnerships portfolio across East & Southern Africa and the Diaspora. We're recruiting freelance Sales & Marketing Executives to drive this growth.

Work from Anywhere | Flexible | Commission-based | Limited Slots

YOUR ROLE:

Drive sales & partnerships

Onboard exhibitors, sponsors & delegates

Grow Chamber membership

Deliver on set targets

WE WANT:

Ambitious, self-driven networkers

Target & results oriented

Sales/marketing background an advantage (not a must)

Masterclass training provided – get the tools to succeed.

Grow with a bilateral Chamber driving continental reach & global ambitions.

Apply:

Deadline: Fri, 5 Sept 2025

Only shortlisted candidates will be contacted.

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E-commerce Marketing Strategist

80300 Nairobi, Nairobi KES260000 Annually WhatJobs

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full-time
Our client is seeking a creative and data-driven E-commerce Marketing Strategist to spearhead their online sales and digital presence. This is a fully remote role where you will be responsible for developing and executing comprehensive marketing strategies to drive traffic, engagement, and conversions on their e-commerce platforms. You will oversee all aspects of digital marketing, including SEO, SEM, social media marketing, email marketing, and content marketing, tailored specifically for e-commerce. The ideal candidate will have a proven track record of success in growing online sales and enhancing brand visibility within the e-commerce landscape. You will analyze market trends, customer behavior, and competitor activities to identify new opportunities and optimize campaign performance. Responsibilities include managing advertising budgets, developing compelling marketing campaigns, and A/B testing to maximize ROI. Strong analytical skills and proficiency in e-commerce analytics tools (e.g., Google Analytics, Shopify Analytics) are essential. You will also be responsible for managing social media channels, creating engaging content, and fostering online community interaction. As this is a fully remote position, excellent communication, organizational skills, and the ability to work autonomously are critical. You will collaborate with internal teams, including web development and customer service, to ensure a seamless customer journey. We are looking for a proactive individual who is passionate about e-commerce and skilled in leveraging digital channels to achieve business objectives. This is an exciting opportunity to make a significant impact on our client's online success from anywhere, contributing to their growth and market penetration. Your strategic thinking and ability to execute innovative marketing initiatives will be key. We seek candidates who are results-oriented and possess a deep understanding of the evolving e-commerce ecosystem.
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E-commerce Marketing Manager

80100 Nairobi, Nairobi KES150000 Monthly WhatJobs remove_red_eye View All

Posted 10 days ago

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full-time
Our client is a rapidly expanding online retail brand looking for a results-driven and innovative E-commerce Marketing Manager. This hybrid role offers a unique opportunity to blend strategic planning with hands-on execution to drive online sales and brand presence. You will be responsible for developing and implementing comprehensive marketing strategies across various digital channels, optimizing campaigns for maximum ROI, and enhancing the customer journey from discovery to purchase.

Key responsibilities will include managing and growing our e-commerce sales channels, developing and executing performance marketing campaigns (SEM, SEO, social media advertising, email marketing), and analyzing campaign performance to identify areas for improvement. You will oversee content creation for product listings, website banners, and promotional materials, ensuring brand consistency and compelling messaging. This role requires a deep understanding of e-commerce platforms, customer behavior, and digital marketing best practices. You will also be responsible for managing the marketing budget, tracking key performance indicators (KPIs), and reporting on campaign effectiveness to senior management.

Core duties include:
  • Developing and executing integrated e-commerce marketing strategies to drive traffic, conversions, and revenue.
  • Managing paid advertising campaigns across Google Ads, social media platforms (Facebook, Instagram), and other relevant channels.
  • Optimizing website content and structure for search engines (SEO) to improve organic rankings.
  • Implementing and managing email marketing campaigns to nurture leads and retain customers.
  • Analyzing website traffic, sales data, and campaign performance using tools like Google Analytics.
  • Identifying target audiences and creating tailored marketing messages and offers.
  • Collaborating with creative teams to produce engaging marketing collateral, including product descriptions, visuals, and promotional videos.
  • Monitoring competitor activities and market trends to identify new opportunities.
  • Managing the e-commerce marketing budget and ensuring efficient allocation of resources.
  • Reporting on key metrics and providing insights for strategic decision-making.

The ideal candidate will have a Bachelor's degree in Marketing, Business, or a related field, and at least 5 years of experience in e-commerce marketing, with a proven track record of success in driving online sales. Strong analytical skills and proficiency in e-commerce platforms (e.g., Shopify, Magento) and marketing analytics tools are essential. Excellent written and verbal communication skills, as well as strong project management abilities, are required. This role requires a blend of remote work and in-office presence for strategic meetings and team collaboration, supporting our business in **Malindi, Kilifi, KE**.
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Marketing Specialist

Nairobi, Nairobi KES1200000 - KES2400000 Y HepHom Facilities Management Ltd

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Company Description

Premier Service Management, a leader in Kenya, provides comprehensive security, cleaning, maintenance, and property management solutions. Our vision is to be the premier facilities management service provider for gated communities and apartments in Kenya. We prioritize exceptional service by putting our client's interests first, and our core values include customer focus, integrity, performance orientation, and professionalism. Our solutions offer cost clarity and suitably qualified staff, enhancing the value and returns of well-managed gated communities.

Role Description

This is a full-time on-site role for a Marketing Specialist, located in Nairobi County, Kenya. The Marketing Specialist will be responsible for developing and implementing marketing strategies, conducting market research, engaging with customers, and driving sales. The specialist will also focus on enhancing customer service and communication to ensure client satisfaction.

Qualifications

  • Excellent Communication skills
  • Proven experience in Market Research
  • Strong Sales capabilities
  • Proficiency in developing and implementing Marketing Strategies
  • Outstanding Customer Service skills
  • Bachelor's degree in Marketing, Business, or related field
  • Ability to work collaboratively in an on-site environment
  • Experience in the facilities management industry is a plus
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Lead E-commerce Sales Development Representative

80100 Nairobi, Nairobi KES95000 annum + com WhatJobs

Posted 20 days ago

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full-time
Our client is seeking a driven and results-oriented Lead E-commerce Sales Development Representative to join their fully remote sales team. This critical role focuses on identifying and qualifying potential new customers for their e-commerce platforms, playing a crucial part in expanding their client base. You will be responsible for executing targeted outreach strategies through various channels, including email, social media, and cold calling. Your primary objective will be to generate high-quality leads and schedule product demonstrations or sales calls for the account executive team. This position requires an in-depth understanding of the e-commerce landscape, key customer pain points, and effective sales techniques. You will conduct market research to identify prospective clients and understand their business needs. The ideal candidate will possess exceptional communication, persuasion, and interpersonal skills, with a proven ability to engage prospects and build rapport. Experience with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools is essential. You will need to be highly self-motivated, organized, and adept at managing your pipeline effectively in a remote setting. This is a remote-first opportunity, offering the flexibility to work from your home office. Strong time management skills and the ability to thrive in an independent work environment are key. You will collaborate closely with the marketing and sales departments, providing valuable market feedback and contributing to the refinement of sales strategies. We are looking for a proactive individual with a strong work ethic and a passion for achieving sales targets. If you are a motivated professional with a talent for identifying and nurturing sales opportunities, we invite you to apply and become a vital part of our client's growth.
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Lead E-commerce Marketing Strategist

80100 Nairobi, Nairobi KES160000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is seeking a dynamic and experienced Lead E-commerce Marketing Strategist to spearhead their online retail presence. This is a fully remote position, allowing you to contribute your expertise from anywhere. You will be responsible for developing and executing comprehensive digital marketing strategies to drive online sales, enhance customer engagement, and build brand loyalty. This role requires a deep understanding of the e-commerce landscape, including SEO, SEM, social media marketing, email marketing, and content strategy. You will analyze market trends, competitor activities, and customer behavior to identify growth opportunities and optimize marketing campaigns. Key responsibilities include managing the e-commerce marketing budget, overseeing the creation of compelling marketing content, and leveraging data analytics to measure campaign performance and ROI. You will collaborate closely with the web development and product teams to ensure a seamless customer journey and to implement new features and functionalities. The ideal candidate will have a proven track record of success in e-commerce marketing, with a strong portfolio of impactful campaigns. Excellent analytical skills, creativity, and the ability to think strategically are essential. You should be proficient in various marketing automation tools and analytics platforms. Strong leadership and communication skills are vital, as you will be guiding a remote team and liaising with various departments. This position offers the chance to shape the future of our online retail operations and significantly impact our sales growth. We are looking for an innovative and results-oriented individual who is passionate about digital marketing and eager to drive success in a remote-first environment. Your ability to adapt to evolving digital trends and deliver measurable results will be key to your success in this role. You will be instrumental in creating engaging online experiences that convert browsers into loyal customers. The ideal candidate is a self-starter with a strong sense of ownership and a passion for all things digital.
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Senior E-commerce Marketing Manager

80200 Nairobi, Nairobi KES140000 Annually WhatJobs remove_red_eye View All

Posted 13 days ago

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full-time
Our client, a rapidly expanding online retail business, is seeking a strategic and creative Senior E-commerce Marketing Manager to spearhead their digital marketing initiatives. This fully remote role will be responsible for developing and executing comprehensive marketing strategies to drive website traffic, customer acquisition, and conversion rates. You will manage all aspects of online marketing, including SEO/SEM, social media marketing, email marketing, content marketing, and paid advertising campaigns. The ideal candidate will possess a deep understanding of the e-commerce landscape, proven experience in digital marketing analytics, and a strong ability to translate data insights into actionable marketing plans. This position offers the flexibility of remote work combined with the opportunity to significantly influence the growth and success of a thriving online brand.

Responsibilities:
  • Develop and implement integrated digital marketing strategies to drive e-commerce sales and brand awareness.
  • Manage and optimize SEO/SEM campaigns to increase organic and paid search visibility.
  • Oversee social media strategy and execution across relevant platforms to engage target audiences.
  • Develop and execute email marketing campaigns, including segmentation, automation, and performance tracking.
  • Create and manage content marketing initiatives, including blog posts, website copy, and promotional materials.
  • Plan and execute paid advertising campaigns across various digital channels (e.g., Google Ads, social media ads).
  • Analyze website traffic, conversion rates, customer behavior, and marketing campaign performance using analytics tools (e.g., Google Analytics).
  • Identify key trends and insights from data to optimize marketing spend and improve ROI.
  • Collaborate with product, sales, and design teams to ensure consistent brand messaging and effective campaign execution.
  • Stay up-to-date with the latest digital marketing trends, technologies, and best practices.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
  • Minimum of 6 years of experience in digital marketing, with a strong focus on e-commerce.
  • Proven expertise in SEO, SEM, social media marketing, email marketing, and content strategy.
  • Hands-on experience with digital advertising platforms and analytics tools (e.g., Google Analytics, Google Ads, Meta Ads Manager).
  • Strong understanding of e-commerce sales funnels and customer journey optimization.
  • Excellent analytical and data interpretation skills.
  • Creative thinking and strong copywriting abilities.
  • Proficiency in marketing automation tools and CRM systems is a plus.
  • Exceptional communication and project management skills for remote collaboration.
This fully remote role is an excellent opportunity to lead digital marketing efforts for a growing e-commerce enterprise.
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