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Key Account Manager
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Job Description
Company Description
Crestwood Marketing & Communications is an integrated communications agency dedicated to solving complex business, brand, marketing and communications challenges through strategic and innovative approaches. Our competent and creative team comprises experts in communication, public relations, advertising, and marketing. We specialize in Strategic Communications, Policy Communications, Art & Graphic Design, Digital Marketing, Events Management, and Training. Crestwood is committed to enhancing and protecting brands and reputations of our clients.
Role Description
This is a full-time on-site role for a Key Account Manager (Public Relations) located in Nairobi County, Kenya. The Key Account Manager will be responsible for managing and nurturing relationships with key clients, developing and implementing business plans, and engaging in strategic business planning. Day-to-day tasks will include maintaining customer service standards, coordinating with various departments to meet client needs, analyzing account performance, and identifying growth opportunities within key accounts.
Qualifications
- Strong Analytical Skills for data assessment and strategic planning
- Experience in Account Management and Business Planning
- Excellent Customer Service skills
- Proficiency in managing Key Accounts
- Exceptional communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Bachelor's degree in Business, Marketing, Communications, or related field
- Experience in the communications or marketing industry is a plus