642 Lead Generation jobs in Nairobi

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary

• This role is predominantly mobile and hybrid in nature, supporting prestige clients across the country without being physically located in a branch. The role involves remote relationship management, virtual financial planning, and personalized on-site visits where applicable, leveraging digital tools and platforms for high-touch service delivery.
• Responsible for recruiting and maintaining a portfolio of 800 prestige clients, by selling a high-quality, relationship-oriented, financial planning service.
• Focus on achieving business growth, portfolio management, customer experience, internal controls, and capacity building through proactive client engagement and service excellence.
• Ensure client relationship is managed on a highly proactive and ongoing basis over an extended period.
• Remote servicing with periodic physical client visits and regional team engagements.

Job Description
Sales Performance 35%

• Collaborate with other business functions to devise and execute sales initiatives, maximizing cross-selling and enhancing customer profiling opportunities in the prestige segment.
• Rigorously execute campaigns when required, in collaboration with the Branch Manager and the business to grow prestige segment
• Collaborate with colleagues in the Branch Network, Contact Centre, and Regional Business Teams to identify and engage prospective clients across the country.
• Leverage digital channels and virtual platforms to drive customer acquisition, engagement, and onboarding.
• Develop territory-specific growth strategies tailored to regional trends and remote client needs.
• Focus on new to bank and cross-selling to existing customers to drive growth within the segment.
• Vigilantly monitor personal performance daily to surpass the targets set for new and existing clients and take decisive action to rectify any performance deficiencies.
• Proactively seek out new prestigious clients within and outside the bank's customer base to drive client acquisition.
• Attain a comprehensive understanding of all Retail and Business Banking products to cater to customer needs effectively.
• Devise and execute sales strategies tailored to the requirements of emerging affluent clients, ensuring consistent achievement of individual sales targets.
• Ensure prompt funding of high-quality sales and new accounts within your portfolio at customer onboarding.
• Drive business targets by strictly adhering to turnaround time and delivering service to the highest standards.
• Actively champion Forex products and services among emerging affluent clients to contribute significantly to overall Forex revenue targets.
• Deliver personalized Forex solutions that address clients' international transaction needs, providing them with competitive and comprehensive offerings.

Portfolio Management & Growth 30%

• Maintain and deepen relationships with emerging affluent clients, ensuring ongoing client satisfaction and long-term engagement.
• Cross-sell relevant banking products and services, ensuring clients' financial needs are fully addressed.
• Continuously conduct market intelligence to identify new markets, customer trends, new government/directives and changes in policy by regulators.
• Conduct regular reviews and provide tailored financial advice that aligns with the clients' evolving needs and financial goals.
• Engage clients in discussions about their financial objectives and offer solutions that promote portfolio growth and client loyalty.
• Focus on growing the portfolio's liabilities (deposits and investments) by encouraging clients to increase their holdings with the bank.
• Promote asset growth through targeted lending products and other financial services, ensuring clients are aware of and utilize the bank's offerings.
• Deliver sales through excellent service, ensuring that every client interaction is an opportunity to enhance the relationship and grow the portfolio.

Should not close an existing account in your Branch/domiciled in another Branch with a view of re-opening a similar account.

• Grow Product Per Customer

Net Active Customer Growth 5%

• Ensure growth of active customers within the portfolio
• To drive customer engagement, retention, and acquisition.
• Ensuring utilization of digital channels, personalized engagement, and retention efforts will ensure net customer growth.

Portfolio Net Promoter Score 10%

• Ensure high levels of client satisfaction by maintaining a strong focus on Net Promoter Score (NPS) for the individual portfolio.
• Utilize digital tools to deliver a seamless customer experience.
• Resolve client issues through remote support channels and coordinate with in-country service teams as needed.
• Manage service escalations from remote regions and ensure turnaround time is met regardless of client location.
• Collaborate with branch colleagues to ensure that service standards are met, and clients are satisfied across all touchpoints.
• Ensure excellent customer experience is always maintained.
• Address client queries and complaints promptly, ensuring timely resolution and communication.
• Ensure customer data is always up to date.
• Ensure SLA in account onboarding and loan processing is always achieved.
• As per the agreed SLA action client feedback to continually improve service delivery and strengthen client relationships.
• Proactively manage potential service issues before they escalate, ensuring a smooth and positive client experience.

Accuracy & Efficiency 5%

• To maintain high operational efficiency, avoid RTS-related claw backs
• Tighten controls on settlement issues, reducing process delays & inefficiencies.

Impairment Management 5%

• Manage portfolio risks in line with banks portfolio appetite.
• To Minimize impairments and manage customer defaults.
• To proactively monitor portfolio health to support Risk management

Customer On-Boarding Accuracy 2.5%

• Accuracy in capturing customer information in the core banking system when onboarding.
• Ensure new business is properly booked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.
• Cost management within the prestige portfolio.

Compliance Management 2.5%

• Adhere strictly to Absa Banks' policies and procedures, particularly concerning KYC, AML, and operational risk management.
• Ensure proper KYC conducted on accounts onboarded
• Ensure that the Absa bank's policies and procedures are always adhered to when handling different products.
• Ensure compliance with Operations Risk requirements to avoid losses arising from operational lapses.
• Effectively carry out branch snap checks as assigned by the assistant branch manager.
• Maintenance of client file and documentation for all applications.

Training 2.5%

• Participate actively in personal and professional development, completing all mandatory training on time and ensuring no overdue training sessions.
• Work closely with branch management to create a collaborative and productive work environment.
• Contribute to the development of a strong team by sharing knowledge, mentoring peers, and participating in team-building activities.
• Participate in regular virtual training sessions and knowledge-sharing forums with colleagues across the country.
• Leverage digital platforms for peer learning and regional collaboration.
• Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.
• Determine and manage Training Needs Analysis and own succession planning.
• Manage your own leave by working closely with your Line Manager

Leave Management 2.5%

• Manage personal leave in a way that ensures continuity of client service, coordinating with colleagues to cover responsibilities during absences.
• To ensure that the wellness & individual growth drive is upheld.

Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

• Lead and manage complex consulting projects for diverse clients, from problem definition to solution implementation.
• Develop and execute comprehensive strategic plans and business transformation initiatives.
• Conduct rigorous data analysis, market research, and competitive benchmarking to identify key insights and opportunities.
• Design and present compelling recommendations to senior client stakeholders, influencing decision-making.
• Build and maintain strong, trusted relationships with C-suite executives and key client personnel.
• Oversee the work of project teams, providing guidance, mentorship, and performance feedback.
• Contribute to business development activities, including proposal writing and client relationship management.
• Develop and refine consulting methodologies and frameworks.
• Stay abreast of emerging business trends, technologies, and best practices across industries.
• Ensure the delivery of high-quality, impactful client outcomes and foster long-term client satisfaction.

• Master's degree in Business Administration (MBA), Finance, Economics, or a related field.
• Minimum of 8-10 years of progressive experience in management consulting or a senior strategic role within a major corporation.
• Demonstrated expertise in at least one core consulting area (e.g., strategy, operations, digital transformation, change management).
• Proven ability to lead successful, high-impact client engagements.
• Exceptional analytical, critical thinking, and problem-solving skills.
• Outstanding written and verbal communication and presentation skills, with the ability to articulate complex ideas clearly.
• Strong leadership, team management, and influencing skills.
• Experience in developing and presenting business cases and financial models.
• Proficiency in utilizing data analytics tools and techniques.
• Ability to work independently, manage competing priorities, and thrive in a demanding remote work environment.
• Willingness to travel occasionally for client meetings (post-pandemic).

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya, Uganda, Botswana, Mozambique, TZ (BBT), TZ (NBC). Please contact Reward for details.

Job Description
Generate leads: Please contact your People Function business partner | : | : | : | : | : | : | :

Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

About ATANGANA AND SONS LTD

ATANGANA AND SONS LTD is a forward-thinking IT solutions provider specializing in delivering innovative information, internet, and technology services to businesses across industries. We help clients transform operations, enhance digital presence, and achieve growth through smart, data-driven technology solutions.

Position Summary

We are seeking a
Lead Generation Specialist
to drive our business growth by identifying, qualifying, and nurturing high-quality leads. The ideal candidate will have a strong understanding of B2B sales in the technology sector, exceptional communication skills, and a proactive approach to generating new business opportunities.

Key Responsibilities

• Research, identify, and qualify potential clients through online research, databases, social media, and networking.
• Develop and manage lead generation campaigns across multiple digital channels (email, LinkedIn, CRM tools, etc.).
• Reach out to prospects via cold calls, emails, and social platforms to introduce company services and qualify interest.
• Maintain an organized pipeline of leads and ensure consistent follow-up to move prospects through the sales funnel.
• Collaborate with the marketing and sales teams to refine lead targeting and messaging strategies.
• Use CRM tools to track engagement, measure performance, and generate reports on lead generation effectiveness.
• Stay updated on IT industry trends, competitors, and emerging market opportunities.

Qualifications & Skills

• Bachelor's degree in Marketing, Business, IT, or related field.
• 2+ years of experience in lead generation, sales, or digital marketing (preferably in the IT or technology industry).
• Strong communication, persuasion, and networking skills.
• Proficiency with CRM systems (e.g., HubSpot, Zoho, Salesforce) and lead tracking tools.
• Ability to work independently, meet deadlines, and manage multiple priorities.
• Familiarity with B2B sales cycles and technology services is an advantage.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with a dynamic and innovative tech company.
• Career growth and professional development support.
• Collaborative work culture focused on innovation and excellence.

• Lead client engagements focused on digital strategy, technology adoption, and operational modernization.
• Conduct comprehensive business and technology assessments to identify opportunities for digital improvement.
• Develop and present strategic recommendations and roadmaps for digital transformation initiatives.
• Manage project teams, ensuring timely and successful delivery of consulting services.
• Facilitate workshops and stakeholder meetings to gather requirements and drive consensus.
• Advise clients on emerging technologies, such as AI, cloud computing, and data analytics, and their strategic application.
• Oversee the implementation of digital solutions and change management programs.
• Build and maintain strong client relationships, acting as a trusted advisor.
• Contribute to the firm's knowledge base and thought leadership in digital transformation.
• Mentor junior consultants and foster a culture of excellence within the remote team.