3,268 Lead Generation jobs in Kenya

• Lead client engagements focused on strategy development, operational improvement, digital transformation, and organizational change.
• Develop and execute strategic plans that address key business challenges and opportunities.
• Conduct in-depth analyses of client operations, market positions, and competitive landscapes.
• Design and implement innovative solutions to enhance client performance and achieve strategic objectives.
• Manage project teams, ensuring timely and high-quality delivery of consulting services.
• Build and maintain strong, trusted relationships with senior client executives.
• Develop compelling business cases and present findings and recommendations to stakeholders.
• Identify and pursue new business development opportunities.
• Mentor and coach junior consultants, fostering their professional growth.
• Contribute to the firm's intellectual capital and thought leadership.
• Stay current with industry trends, best practices, and emerging technologies.

• Master's degree in Business Administration, Economics, Engineering, or a related field.
• Minimum of 8 years of progressive experience in management consulting or a senior strategic role within industry.
• Proven track record of successfully leading large-scale transformation projects.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong understanding of strategic frameworks, business analysis tools, and change management methodologies.
• Excellent leadership, team management, and interpersonal skills.
• Outstanding written and verbal communication, presentation, and facilitation abilities.
• Experience working in a remote consulting environment and managing virtual teams.
• Demonstrated ability to build rapport and influence at the executive level.
• Proficiency in financial modeling and data analysis tools.
• Willingness to travel as required by client needs, although the role is primarily remote.

• Leading client engagements from inception to completion, ensuring delivery of high-quality strategic advice and solutions.
• Conducting in-depth diagnostic assessments of client businesses, identifying root causes of performance issues and opportunities for improvement.
• Developing comprehensive business strategies, operating models, and transformation plans tailored to client needs.
• Facilitating workshops and stakeholder interviews to gather insights and build consensus.
• Designing and implementing operational improvements, process optimizations, and organizational restructuring.
• Mentoring and coaching junior consultants, fostering their professional development.
• Managing client relationships, building trust, and ensuring client satisfaction.
• Staying abreast of industry trends, emerging technologies, and best practices in management consulting.
• Contributing to business development efforts, including proposal writing and client presentations.
• Presenting findings and recommendations to senior client executives.

• Lead and manage end-to-end client consulting engagements.
• Conduct comprehensive business diagnostics and performance analysis.
• Develop innovative strategic recommendations and implementation roadmaps.
• Guide and mentor consulting teams to ensure high-quality deliverables.
• Build and maintain strong client relationships at the executive level.
• Identify opportunities for business development and revenue growth.
• Develop and present compelling proposals and reports.
• Drive organizational change and foster adoption of new strategies.
• Contribute to the firm's knowledge base and best practices.

• Master's degree in Business Administration, Finance, Engineering, or a related field. PhD or equivalent advanced degree is a plus.
• Minimum of 10 years of experience in management consulting or a strategic advisory role.
• Demonstrated success in leading complex, large-scale transformation projects.
• Expertise in at least one major industry vertical (e.g., Finance, Technology, Healthcare, Manufacturing).
• Exceptional analytical, problem-solving, and critical thinking skills.
• Superior communication, presentation, and interpersonal skills.
• Proven ability to lead and inspire teams in a remote setting.
• Strong understanding of current business trends and digital technologies.

• Lead and manage consulting engagements for clients across various industries.
• Develop and implement strategic plans to address client business challenges.
• Conduct in-depth analysis of client operations, processes, and organizational structures.
• Identify opportunities for operational improvement, cost reduction, and efficiency gains.
• Design and facilitate workshops to drive strategic alignment and solution development.
• Manage client relationships and serve as a trusted advisor to senior executives.
• Lead, mentor, and develop teams of consultants.
• Prepare and present high-quality deliverables, including reports and presentations.
• Contribute to the firm's intellectual capital and service offerings.
• Stay abreast of industry trends and best practices in strategy and operations consulting.

• MBA or Master's degree in Business, Economics, Engineering, or a related field.
• Minimum of 8 years of experience in management consulting, with a focus on strategy and operations.
• Proven track record of successfully leading complex consulting projects and delivering measurable results.
• Expertise in strategic planning, process improvement, supply chain management, and organizational design.
• Strong analytical, problem-solving, and critical thinking skills.
• Exceptional leadership, communication, and client management abilities.
• Proficiency in data analysis and financial modeling.
• Ability to work independently and manage multiple engagements in a remote setting.
• Excellent presentation skills and experience presenting to C-level executives.
• Demonstrated ability to adapt to diverse client environments and industries.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary

• This role is predominantly mobile and hybrid in nature, supporting prestige clients across the country without being physically located in a branch. The role involves remote relationship management, virtual financial planning, and personalized on-site visits where applicable, leveraging digital tools and platforms for high-touch service delivery.
• Responsible for recruiting and maintaining a portfolio of 800 prestige clients, by selling a high-quality, relationship-oriented, financial planning service.
• Focus on achieving business growth, portfolio management, customer experience, internal controls, and capacity building through proactive client engagement and service excellence.
• Ensure client relationship is managed on a highly proactive and ongoing basis over an extended period.
• Remote servicing with periodic physical client visits and regional team engagements.

Job Description
Sales Performance 35%

• Collaborate with other business functions to devise and execute sales initiatives, maximizing cross-selling and enhancing customer profiling opportunities in the prestige segment.
• Rigorously execute campaigns when required, in collaboration with the Branch Manager and the business to grow prestige segment
• Collaborate with colleagues in the Branch Network, Contact Centre, and Regional Business Teams to identify and engage prospective clients across the country.
• Leverage digital channels and virtual platforms to drive customer acquisition, engagement, and onboarding.
• Develop territory-specific growth strategies tailored to regional trends and remote client needs.
• Focus on new to bank and cross-selling to existing customers to drive growth within the segment.
• Vigilantly monitor personal performance daily to surpass the targets set for new and existing clients and take decisive action to rectify any performance deficiencies.
• Proactively seek out new prestigious clients within and outside the bank's customer base to drive client acquisition.
• Attain a comprehensive understanding of all Retail and Business Banking products to cater to customer needs effectively.
• Devise and execute sales strategies tailored to the requirements of emerging affluent clients, ensuring consistent achievement of individual sales targets.
• Ensure prompt funding of high-quality sales and new accounts within your portfolio at customer onboarding.
• Drive business targets by strictly adhering to turnaround time and delivering service to the highest standards.
• Actively champion Forex products and services among emerging affluent clients to contribute significantly to overall Forex revenue targets.
• Deliver personalized Forex solutions that address clients' international transaction needs, providing them with competitive and comprehensive offerings.

Portfolio Management & Growth 30%

• Maintain and deepen relationships with emerging affluent clients, ensuring ongoing client satisfaction and long-term engagement.
• Cross-sell relevant banking products and services, ensuring clients' financial needs are fully addressed.
• Continuously conduct market intelligence to identify new markets, customer trends, new government/directives and changes in policy by regulators.
• Conduct regular reviews and provide tailored financial advice that aligns with the clients' evolving needs and financial goals.
• Engage clients in discussions about their financial objectives and offer solutions that promote portfolio growth and client loyalty.
• Focus on growing the portfolio's liabilities (deposits and investments) by encouraging clients to increase their holdings with the bank.
• Promote asset growth through targeted lending products and other financial services, ensuring clients are aware of and utilize the bank's offerings.
• Deliver sales through excellent service, ensuring that every client interaction is an opportunity to enhance the relationship and grow the portfolio.

Should not close an existing account in your Branch/domiciled in another Branch with a view of re-opening a similar account.

• Grow Product Per Customer

Net Active Customer Growth 5%

• Ensure growth of active customers within the portfolio
• To drive customer engagement, retention, and acquisition.
• Ensuring utilization of digital channels, personalized engagement, and retention efforts will ensure net customer growth.

Portfolio Net Promoter Score 10%

• Ensure high levels of client satisfaction by maintaining a strong focus on Net Promoter Score (NPS) for the individual portfolio.
• Utilize digital tools to deliver a seamless customer experience.
• Resolve client issues through remote support channels and coordinate with in-country service teams as needed.
• Manage service escalations from remote regions and ensure turnaround time is met regardless of client location.
• Collaborate with branch colleagues to ensure that service standards are met, and clients are satisfied across all touchpoints.
• Ensure excellent customer experience is always maintained.
• Address client queries and complaints promptly, ensuring timely resolution and communication.
• Ensure customer data is always up to date.
• Ensure SLA in account onboarding and loan processing is always achieved.
• As per the agreed SLA action client feedback to continually improve service delivery and strengthen client relationships.
• Proactively manage potential service issues before they escalate, ensuring a smooth and positive client experience.

Accuracy & Efficiency 5%

• To maintain high operational efficiency, avoid RTS-related claw backs
• Tighten controls on settlement issues, reducing process delays & inefficiencies.

Impairment Management 5%

• Manage portfolio risks in line with banks portfolio appetite.
• To Minimize impairments and manage customer defaults.
• To proactively monitor portfolio health to support Risk management

Customer On-Boarding Accuracy 2.5%

• Accuracy in capturing customer information in the core banking system when onboarding.
• Ensure new business is properly booked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.
• Cost management within the prestige portfolio.

Compliance Management 2.5%

• Adhere strictly to Absa Banks' policies and procedures, particularly concerning KYC, AML, and operational risk management.
• Ensure proper KYC conducted on accounts onboarded
• Ensure that the Absa bank's policies and procedures are always adhered to when handling different products.
• Ensure compliance with Operations Risk requirements to avoid losses arising from operational lapses.
• Effectively carry out branch snap checks as assigned by the assistant branch manager.
• Maintenance of client file and documentation for all applications.

Training 2.5%

• Participate actively in personal and professional development, completing all mandatory training on time and ensuring no overdue training sessions.
• Work closely with branch management to create a collaborative and productive work environment.
• Contribute to the development of a strong team by sharing knowledge, mentoring peers, and participating in team-building activities.
• Participate in regular virtual training sessions and knowledge-sharing forums with colleagues across the country.
• Leverage digital platforms for peer learning and regional collaboration.
• Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.
• Determine and manage Training Needs Analysis and own succession planning.
• Manage your own leave by working closely with your Line Manager

Leave Management 2.5%

• Manage personal leave in a way that ensures continuity of client service, coordinating with colleagues to cover responsibilities during absences.
• To ensure that the wellness & individual growth drive is upheld.

Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

• Lead and manage multiple client projects simultaneously, ensuring timely and high-quality delivery.
• Conduct in-depth business analysis, identifying key performance drivers and areas for improvement.
• Develop strategic recommendations and implementation roadmaps for clients across various industries.
• Facilitate workshops and stakeholder meetings to gather requirements and build consensus.
• Mentor and coach junior consultants, fostering a culture of excellence and continuous learning.
• Develop strong client relationships, acting as a trusted advisor.
• Analyze market trends, competitive landscapes, and economic factors to inform strategic advice.
• Design and implement operational improvements to enhance efficiency and reduce costs.
• Prepare and present compelling reports and presentations to senior client executives.
• Contribute to business development efforts, including proposal writing and client relationship management.