Costs Business Performance and Analytics manager

Nairobi, Nairobi KES1500000 - KES4500000 Y Absa Group

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Job Description

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
To provide specialist advise and support in the preparation, development and analysis of financial data to provide accurate information to inform decisions enhancing stability, growth & profitability, through the execution of predefined objectives.

Job Description
Job purpose
Overall responsibility for the financial management of the Total Bank Cost space and Cost Efficiency. The role includes oversight of past, present and future financial performance of the Total Bank and various Functions, including the strategic objective of aligning to Absa Bank Kenya Plc.

  • Senior stakeholder and relationship management is a key driver in-order to deliver financial objectives by leveraging off Finance, Functions, and other infrastructure groups across the organization.
  • Identifying cost trends and financial risks with the presentation of these views alongside the financials at the various exco's and steercos.
  • Delivering and presenting of accurate financial information in-order to assist in strategic decisions for Management (CFO, Functions, Sourcing, Board, CMC)
  • Support all functions in decision-making process by providing insights into their financial performance, identifying potential cost risks and opportunities, and making recommendations and improvements.
  • Provide financial planning and analysis, forecasting and monitoring the Total Bank financial performance to assist the CFO in driving the costs strategy.

Key Accountabilities
Strategy and planning

  • Undertake key elements of strategic management activity, involving the identification of how value is created, destroyed, and driven in the function from a cost perspective.
  • To support the business in its Outlook/Shape//MTP/STP/RAF processes.
  • Support in completion, driving and tracking of the bank cost strategy.
  • Lead in budgeting process, outlook and actual Numbers updates, and provide commentary to the performance metrics and actions.

Business Performance management

  • To develop and report financial and other performance measures (metrics) required by the business e.g., the Monthly Business review Pack, Benefits Management Committee and Board papers.
  • To monitor actual performance against target and to analyse variances.
  • Support input of the financials to the investor relations packs, support management in investor relations sessions, press release and the results announcement.
  • To respond to routine and ad hoc information requests.
  • To produce reports that enable the identification options for improved financial performance and cost reduction.
  • To support the business – in the production and review of specific technical elements of Management Accounts KPIs, margins review, Cost drivers.

Decision Support

  • To provide support and analysis on a range of technical issues in connection with the Financial and Management Accounts e.g., variance/trend analysis (actuals v budget) makeup of specific costs etc.
  • Lead in CFO/Finance mission statement updates, provide commentary to the performance metrics and actions.
  • Provide analytics and trends to inform decision making/investment decisions

Stakeholder & Relationship Management

  • Maintain and build key relationships across the organization to effectively drive cost strategy and protect value.
  • Understand and identify key sustainable requests from stakeholders including adhoc requests.
  • Ability to Implement actions without the direct responsibility of resources.
  • Negotiate and leverage information off different groups across the organization in-order to meet stakeholder demands.
  • Become the "go-to" person for all key senior stakeholders for all Finance matters relating to Costs.
  • Liaise with centre to respond on all country costs queries.
  • Provide feedback and updates on Cost financial / business matters.
  • Communicate the cost related objectives to relevant stakeholders, ensuring alignment to the wider Absa objectives.
  • To develop and report Costs financial and other performance measures (metrics) required by the business e.g. the Cost Monthly Business Review Pack, Monthly Efficiency Committee Steerco meeting, Cost CMC inputs, Cost Flash and Board papers, etc.

Team and staff Management

  • Take responsibility for personal performance development, training and career development plans and ensure they are relevant and progressed.
  • Develop cost health, check and challenge through regular training of cost champions

Qualifications Required.

  • Bachelor's degree in finance & related fields
  • Accounting Qualifications

Experience Required.

  • Progressive experience in finance

Skills Required To Undertake The Role.

  • Strong financial analytical and diagnostic skills
  • Strong planning skills
  • Excellent communication skills at all levels
  • Excellent stakeholder management skills
  • Excellent understanding of business strategy and competitive activity
  • Good understanding of global and domestic economic trends
  • Ability to work to tight deadlines without compromising accuracy
  • Strong team player with good interpersonal, negotiation and influencing skills.
  • Ability to influence senior management across the business.
  • Experience in the financial services environment.
  • Understanding of the broader economic and regulatory environment which Absa operates in.
  • Good PC/systems skills.
  • Learning agility
  • Application Deadline – 9th October 2025***

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Education
Higher Diplomas: Financial Sciences (Required)

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Lead Business Development Manager - SaaS (Remote)

80100 Nairobi, Nairobi KES220000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a highly motivated and results-driven Lead Business Development Manager to spearhead their sales efforts in the Software as a Service (SaaS) sector, operating in a fully remote capacity. This senior role will be responsible for identifying and pursuing new business opportunities, building strong client relationships, and driving revenue growth. You will develop and execute strategic sales plans, manage the entire sales cycle from lead generation to closing deals, and work closely with the marketing team to align sales and marketing initiatives. The ideal candidate will have a proven track record in B2B sales, particularly within the SaaS industry, with a deep understanding of cloud-based solutions and subscription models. Strong negotiation, presentation, and interpersonal skills are essential. You will be expected to lead a team of business development representatives, providing coaching and strategic guidance to help them achieve their targets. This remote position requires exceptional organizational skills, the ability to work independently, and a proactive approach to identifying and capitalizing on market opportunities. Proficiency in CRM software and sales enablement tools is a must. If you are a strategic thinker with a passion for driving business growth and a successful history in SaaS sales, we encourage you to apply. Your ability to understand customer needs and tailor solutions will be key to your success. This is a prime opportunity to make a significant impact on our client's market expansion and revenue generation, all while enjoying the flexibility of remote work. Your leadership will be crucial in building a high-performing sales function.
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Lead Management Consultant - Strategy & Transformation

80200 Nairobi, Nairobi KES250000 Annually WhatJobs

Posted 12 days ago

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full-time
Our client, a premier management consulting firm renowned for its strategic insights and impactful solutions, is actively recruiting a Lead Management Consultant for a fully remote position. This role offers a unique opportunity to leverage your expertise in business strategy, organizational transformation, and operational excellence to guide clients through complex challenges. You will be responsible for leading client engagements, from initial scoping and proposal development through to project execution and delivery. Key responsibilities include conducting in-depth market research, performing diagnostic assessments, developing strategic recommendations, and facilitating workshops with senior client stakeholders. The ideal candidate will possess a profound understanding of various industries and business functions, with a proven ability to translate strategic objectives into actionable plans. You will mentor and manage junior consultants, foster strong client relationships, and drive business development initiatives. Excellent analytical, communication, and presentation skills are paramount. This is a demanding yet highly rewarding role that requires a proactive, results-oriented individual with exceptional leadership qualities. We seek individuals who are passionate about driving positive change and delivering measurable business value. Embrace the opportunity to work with a diverse portfolio of clients and make a significant impact from the comfort of your home office. This role contributes to our strategic advisory services impacting Malindi, Kilifi, KE .
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Investment Analyst

Nairobi, Nairobi KES600000 - KES1200000 Y Sustainable Business Consulting

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About Us

We are a Sustainability firm dedicated to unlocking growth opportunities for businesses that drive inclusive and sustainable development. Our focus is on businesses that deliver measurable financial returns alongside social and environmental impact.

Through capital investments, capacity building, and technical assistance, we partner with mission-aligned investors, development partners, and ecosystem enablers to strengthen the sector across Africa

We are seeking a
high-caliber Investment Analyst
to join our team. The ideal candidate is an analytically strong, detail-oriented professional who is passionate about business growth, impact investing, and translating data-driven insights into sound investment decisions.

Key Responsibilities

  1. Investor Readiness & Technical Assistance

  2. Work directly with businesses to strengthen their investor readiness through financial modeling, governance, and reporting support.

  3. Identify operational or capacity gaps and coordinate with partners to deliver technical assistance.
  4. Support training, coaching, and workshops that help businesses enhance financial management, strategy, and investment appeal.

2.Deal Sourcing & Pipeline Development

  • Identify and screen high-potential businesses aligned with our investment thesis and impact mandate.
  • Conduct initial business assets including market potential, growth readiness, financial performance, and impact contribution.
  • Develop and maintain a structured deal pipeline, including market mapping and tracking of potential investees.
  • Build relationships with accelerators, incubators, and enterprise support organizations to identify investable s.

3.Due Diligence & Valuation

  • Conduct comprehensive due diligence covering financial, operational, and impact aspects of potential investments.
  • Develop robust financial models, perform sensitivity analyses, and determine valuation estimates.
  • Assess risk exposure, management capacity, and business scalability.
  • Prepare due diligence reports and investment memos for internal and investor review.

4. Investor Relations & Co-Investment Support

  • Support engagement with existing and prospective investors, DFIs, and co-investment partners.
  • Prepare investor materials, including pipeline summaries, performance dashboards, and impact reports.
  • Manage investor data rooms, respond to due diligence queries, and coordinate co-investment documentation.
  • Contribute to fundraising activities by preparing investment decks and portfolio impact case studies.

5. Portfolio Monitoring & Impact Reporting

  • Track portfolio company performance, monitor financial KPIs, and assess social and environmental outcomes.
  • Compile quarterly and annual performance and impact reports for internal and external stakeholders.
  • Identify and support value creation opportunities across the portfolio.

Qualifications & Skills

  • Bachelor's degree in Finance, Economics, Business, Accounting, or related field. Master's degree or CFA certification is an advantage.
  • 3–5 years of relevant experience in investment analysis, financing, private equity, venture capital, or impact investing.
  • Strong financial modeling, valuation, and investment appraisal skills.
  • Solid understanding of the landscape, including challenges around access to finance, capacity building, and scaling.
  • Familiarity with blended finance structures, DFIs, and impact measurement frameworks (e.g., IRIS+, SDGs).
  • Excellent analytical, presentation, and communication skills.
  • Strong interpersonal skills and the ability to engage with entrepreneurs, investors, and development partners.
  • High integrity, curiosity, and a commitment to sustainable economic growth.

Application:

Send you CV and Cover Letter to by 20th October 2025

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Lead Customer Success Manager - SaaS

80100 Nairobi, Nairobi KES190000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking an experienced and empathetic Lead Customer Success Manager to join their thriving, remote-first customer support and engagement team. In this crucial role, you will be responsible for building and nurturing strong relationships with our SaaS product users, ensuring they derive maximum value from our platform and achieve their business objectives. You will lead a team of Customer Success Managers, providing guidance, mentorship, and support to ensure high levels of client satisfaction and retention. Your responsibilities will include developing and executing customer success strategies, proactively identifying at-risk accounts, and driving upsell and cross-sell opportunities. You will also act as a key liaison between customers and our product/engineering teams, advocating for customer needs and providing valuable feedback for product enhancement. The ideal candidate will have a deep understanding of the SaaS business model, customer relationship management, and best practices in customer success. This is a fully remote position, requiring excellent communication, interpersonal, and problem-solving skills, along with the ability to manage a distributed team effectively. You should be adept at using CRM software and customer success platforms. A Bachelor's degree in Business, Marketing, or a related field, with at least 6 years of experience in customer success, account management, or a similar client-facing role within the tech industry, is required. Prior experience in a leadership or team management role is essential. You should possess a proactive approach to customer engagement, a passion for helping clients succeed, and the ability to navigate complex client needs. If you are driven by client satisfaction, possess strong leadership qualities, and excel in a remote work environment, we encourage you to apply. This role offers the opportunity to make a significant impact on customer loyalty and company growth from anywhere. The designated location for this role is **Mombasa, Mombasa, KE**, but it is a fully remote opportunity.
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Business Manager

Nairobi, Nairobi KES1440000 - KES14400000 Y Dorbe-Leit Consulting Limited

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Company Description
Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. .

Job Description
Job Purpose:
To lead and manage the overall operations of the business unit, ensuring the achievement of sales, profitability, and operational efficiency targets through effective team leadership, resource management, stakeholder engagement, and the development of robust lead generation strategies.

Key Responsibilities:

  • Strategic Lead Generation & Sales Growth:

  • Develop, implement, and oversee comprehensive lead generation strategies for the business unit, including marketing campaigns, partnerships, and community outreach initiatives.

  • Analyse lead sources and conversion rates to continuously optimize lead generation efforts.
  • Collaborate with the Sales Team to set lead generation targets and ensure a consistent pipeline of qualified prospects.
  • Identify and pursue new market segments or channels for lead acquisition.
  • Monitor the effectiveness of various lead generation activities and adjust strategies as needed.

  • Strategic Planning & Performance Management:

  • Develop and implement strategic plans to achieve and exceed monthly and annual sales targets.

  • Set individual and team KPIs for sales and technical staff, monitor performance closely, and provide regular feedback and coaching.
  • Analyse sales and installation data to identify trends, areas for improvement, and opportunities for growth.
  • Conduct regular performance reviews and implement development plans for team members.

  • Financial Management & Profitability:

  • Oversee all financial aspects of the business unit, including revenue generation, cost control, and budget management.

  • Analyse profit and loss (P&L) statements to identify areas of inefficiency and implement corrective actions.
  • Approve expenditures and manage operational costs to maximize profitability.
  • Prepare and present financial reports to senior management.

  • Inventory & Asset Management:

  • Ensure accurate tracking and management of all inventory (products, kits, spare parts) to prevent stockouts or overstocking.

  • Implement robust inventory control procedures, conduct regular stock counts, and reconcile physical stock with system records.
  • Manage asset allocation and maintenance for operational efficiency.

  • Stakeholder & Relationship Management:

  • Act as the primary liaison between the business unit and external stakeholders, including accountants, lawyers, suppliers, and regulatory bodies.

  • Ensure compliance with all legal and regulatory requirements.
  • Build and maintain strong, productive relationships with all key stakeholders to support business operations and growth.

  • Operational Excellence:

  • Optimize operational processes to enhance efficiency and customer satisfaction.

  • Ensure a safe and productive working environment for all staff.

Address customer complaints and escalations effectively and professionally

Qualifications
Atleast 10 years in middle/senior management as a commercial and customer experience expert within the technology sector.

Additional Information

Starting salary is Kshs 120,000 per month.

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Lead Customer Success Manager - SaaS Platform

80100 Nairobi, Nairobi KES220000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a fast-growing Software-as-a-Service (SaaS) provider, is looking for an experienced and empathetic Lead Customer Success Manager to join their fully remote team. This role is critical in ensuring our clients derive maximum value from our platform, fostering strong, long-term relationships and driving customer retention and expansion. You will be responsible for leading a team of Customer Success Managers, overseeing key accounts, and developing proactive strategies to address customer needs and challenges. Your responsibilities will include onboarding new clients, conducting regular check-ins and business reviews, identifying upsell and cross-sell opportunities, and acting as the primary point of contact for high-value customers. You will also play a key role in gathering customer feedback to inform product development and service improvements. The ideal candidate possesses a deep understanding of SaaS business models, a passion for customer advocacy, and a proven track record in managing complex client relationships. Exceptional communication, interpersonal, and problem-solving skills are essential. Experience in managing and mentoring a remote team is highly desirable. You should be adept at using CRM and customer success platforms, analyzing usage data, and translating insights into actionable strategies. A Bachelor's degree in Business, Marketing, or a related field is preferred. If you are a strategic thinker, a natural relationship builder, and thrive in a dynamic, remote environment where you can make a significant impact on customer satisfaction and business growth, we want to hear from you. This role serves customers in and around the **Mombasa, Mombasa, KE** area, but is conducted entirely remotely.
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Legal Expert

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About SBC

Sustainable Business Consulting (SBC) was established in 2016 with the vision of helping business to attain economic prosperity by being environmentally restorative and socially just.

SBC is a trusted partner in advancing sustainable business models, ESG integration, and responsible investment practices in Uganda and the East African region. We support corporates, SMEs, startups, financial institutions, and development partners to design strategies that drive profitability, resilience, and positive social and environmental impact.

Who we are looking for:

We are seeking passionate professionals and consultants who bring deep expertise, a willingness to give back, and a commitment to nurturing Uganda's entrepreneurial ecosystem. If you have experience in any of the following areas, we'd love to hear from you:

This is your chance to make a lasting impact by sharing your knowledge, offering strategic guidance, and walking alongside innovators who are building a more sustainable, inclusive, and resilient economy.

Position: Consulting Legal Expert

Contract of Type: Part time

Job Summary:

We are seeking an Associate Legal Expert to provide strategic legal guidance and technical expertise to SBC. The Legal Expert will play a critical role in ensuring compliance with national and international laws, regulations, and best practices related to corporate governance, ESG, sustainable finance, and impact investment. This role is ideal for a highly motivated professional with a strong legal background, business acumen, and an interest in sustainability.

Key Responsibilities:

·Provide legal advisory services on corporate governance, contracts, partnerships, and regulatory compliance.

· Review, draft, and negotiate agreements, MoUs, consultancy contracts, and partnership frameworks.

·Advise on regulatory requirements related to ESG, sustainable finance, green investments, and environmental compliance in Uganda and East Africa.

· Support clients in aligning with national laws, regional policies, and international frameworks (ESG)

·Conduct legal due diligence for projects, investments, and partnerships.

· Stay abreast of legislative changes and advise on implications for clients' operations.

·   Act as the primary point of contact with government bodies and regulatory agencies in Uganda. Stay informed about changes in laws affecting the real estate and construction industries and advise management accordingly.

·   Provide training and capacity-building on legal aspects of sustainability, corporate governance, and responsible business conduct.

·   Support dispute resolution and risk management strategies.

·   Dispute Resolution: Manage and provide support in any legal disputes or litigation

·   Ensure SBC's internal legal compliance and risk frameworks are up to date.

Qualifications & Experience

·   A Bachelor of Laws (LL.B) degree; master's degree in law, Corporate/Commercial Law, or International Business Law is an advantage.

·   Advocate of the High Court of Uganda with a valid practicing certificate.

·   Minimum 5 years' post-qualification experience, preferably in corporate/commercial law, ESG, or development consulting.

·   Demonstrated experience advising businesses, financial institutions, or NGOs on regulatory compliance and governance.

·   Familiarity with sustainability, ESG standards, and impact investment frameworks is highly desirable.

·   Excellent drafting, negotiation, and analytical skills.

·   Strong interpersonal and communication skills with ability to work across diverse stakeholders.

·   Self-motivated, able to work independently on a part-time/consultancy basis.

Send your CV , Cover letter and Proficiency certificate to with the title LEGAL EXERT - UGANDA

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Data analytics and Research Intern

Nairobi, Nairobi KES60000 - KES80000 Y Sustainable Business Consulting

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A Business Data Analytics and Research intern plays a crucial role in organizations by leveraging data to drive strategic decision-making, conducting research to identify market trends, and optimizing business operations. Below are key responsibilities and skills typically associated with this role:

Key Responsibilities:

  1. Data Collection and Analysis
    :

  2. Gather and analyze business, market, and financial data from various sources to provide insights into performance and trends.

  3. Use statistical tools to interpret data sets, identifying patterns and trends that inform business decisions.

2.Data Visualization, Reporting and Presentation
:

  • Prepare and present detailed reports, dashboards, and visualizations that summarize key data insights and findings.
  • Communicate complex data results to non-technical stakeholders in a clear and actionable manner.
  • Capacity to develop concept notes and proposals based on market research gaps

3. Market Research
:

  • Conduct qualitative and quantitative research to identify new market opportunities, competitor analysis, and customer preferences.
  • Evaluate market conditions, industry trends, and competitors' activities to support business growth strategies.
  • Prepare presentations based on market research reports

4.Business Performance Monitoring
:

  • Monitor key performance indicators (KPIs) to track business progress and identify areas for improvement.
  • Recommend improvements based on data insights to optimize processes, reduce costs, and increase profitability.

5.Collaborating with Teams
:

  • Work closely with different departments such as marketing, finance, and operations to align data-driven insights with business objectives.
  • Provide support for product development, sales strategies, and customer experience initiatives through data analysis.

6.Data Management
:

  • Ensure the accuracy, completeness, and security of data.
  • Develop and maintain databases, data collection systems, and strategies for efficient data storage and retrieval.

Key Skills:

1.Data Analytics Tools
:

  • Proficient in tools like SQL, Excel, Tableau, Power BI, Google Analytics, and other business intelligence platforms.

2.Statistical Analysis
:

  • Knowledge of statistical software (e.g., R, SAS, SPSS) and techniques such as regression analysis, hypothesis testing, and predictive modeling.

3.Research and Excellent Writing skills:

  • Strong ability to conduct both primary and secondary research, including surveys, interviews, and literature reviews.
  • Capacity to develop report and concepts based on market research reports

4.Problem-Solving
:

  • Analytical thinking to identify issues, trends, and opportunities through data, and propose actionable solutions.

5.Communication Skills
:

  • Excellent written and verbal communication skills to present findings and recommendations clearly to stakeholders.

6.Attention to Detail
:

  • High level of precision in handling large data sets and ensuring data accuracy.

7.Project Management
:

  • Ability to manage multiple research projects simultaneously, ensuring timely delivery of results.

Education, knowledge and experience:

  • A degree in Agricultural Economics or a related field.
  • Experience in management and analysis of data.
  • Field experience and synthesis of data and lessons for learning
  • Knowledge and savvy of data analysis software, especially Stata.
  • Very strong analytical skills and applied statistical experience.
  • Good scientific wring experience.
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Lead Project Manager

80100 Nairobi, Nairobi KES180000 Annually WhatJobs remove_red_eye View All

Posted 18 days ago

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full-time
Our client is actively seeking a dynamic and experienced Lead Project Manager to spearhead critical initiatives within a fully remote capacity. This senior role demands exceptional leadership, strategic planning, and execution capabilities to drive complex projects from inception to successful completion. You will be responsible for defining project scope, objectives, and deliverables, developing comprehensive project plans, and managing project timelines, budgets, and resources effectively. The Lead Project Manager will oversee a team of project coordinators and subject matter experts, fostering a collaborative and high-performance remote work environment. Key responsibilities include stakeholder management, risk assessment and mitigation, quality assurance, and ensuring alignment with organizational goals. The ideal candidate will possess a proven track record of delivering large-scale projects on time and within budget, utilizing agile and/or waterfall methodologies. Strong communication, negotiation, and problem-solving skills are essential, particularly in a virtual setting. Proficiency with project management software and collaboration tools is a must. This is a premier opportunity to lead impactful projects for a forward-thinking organization, remotely supporting operations tied to **Mombasa, Mombasa, KE**. If you are a results-oriented leader passionate about driving innovation and achieving project success in a flexible work setting, we invite you to apply.
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