Explore numerous retail store manager job openings. These roles involve overseeing daily operations, managing staff, and ensuring customer satisfaction. Key responsibilities include What Jobs are available for Retail Store Manager in Kenya?
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Retail Store Manager
Posted today
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Beauty Retail Manager (
Retail Store Manager - Marashee Fragrances)
Role Overview:
Marashee, a rapidly growing fragrance brand by Ubuntu Fragrances in East Africa, is seeking a Retail Store Manager to enhance customer experiences and drive sales at its retail location. As disposable incomes rise, the demand for premium fragrances is increasing, and Marashee aims to help East Africans express their identity through scent.
As the Retail Store Manager at Ubuntu Fragrances, you will embody the essence of our brand by creating a unique and personalized luxury experience for every customer. You will lead a passionate team, drive sales growth, and ensure our store reflects the sophistication and innovation of Ubuntu Fragrances. Your role will be pivotal in delivering exceptional service, building lasting client relationships, and fostering a culture of excellence.
Why Join Marashee?
Established Brand:
Trusted by East African consumers for its quality and local sensibility.
Accessible Luxury:
Offers high-quality fragrances at competitive prices to attract a broad customer base.
Diverse Revenue Streams:
Includes retail sales, corporate gifting, events, and online sales.
Market Growth:
Opportunity to establish a strong presence in an emerging market.
Key Responsibilities:
- Sales & Customer Experience:
Drive sales, enhance customer service, and foster relationships to encourage loyalty. - Point of Sale Operations:
Manage sales transactions, cash handling, and daily financial reconciliations. - Order Fulfillment & Dispatch:
Oversee online and phone orders, ensuring timely and accurate processing. - Inventory Management:
Maintain stock levels, conduct counts, and manage inventory records. - Store Operations:
Ensure store cleanliness, attractive merchandising, and compliance with safety protocols. - Team Leadership:
Supervise and train staff, create schedules, and maintain a positive work culture. - Reporting & Communication:
Prepare sales reports and communicate inventory needs and market insights to management.
Qualifications:
- Education:
Diploma or Degree in Business Administration or related field. - Experience:
2-3 years in retail management, preferably in beauty or lifestyle sectors. - Skills:
Proficient in POS systems, MS Office, and retail management software, with strong customer service and organizational abilities.
Attributes:
- Passionate about fragrances, results-oriented, reliable, and a team player with leadership potential.
This role presents a significant opportunity to grow within East Africa's vibrant fragrance market while contributing to the community's cultural identity through fragrance.
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0
Retail Store Manager
Posted 4 days ago
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Job Description
Our client is seeking a dynamic and customer-focused Retail Store Manager to lead their team in a fully remote capacity, overseeing operations and strategic direction from afar. This role is ideal for a proven leader with a passion for retail and exceptional people management skills. You will be responsible for driving sales performance, ensuring outstanding customer experiences, managing inventory, and maintaining visual merchandising standards. The ideal candidate will have a strong understanding of retail operations, staff training, and sales strategies. While the role is remote, it requires you to be highly organized, proactive, and adept at managing a team and operations through virtual communication and performance monitoring. You will work closely with the merchandising and marketing teams to execute campaigns and promotions effectively. We are looking for someone who can inspire and motivate a remote sales team, set clear performance targets, and foster a positive and productive work environment. Your ability to analyze sales data, identify trends, and implement strategies to maximize profitability is crucial. This is a unique opportunity to manage a retail operation from a remote location, shaping customer engagement and sales success. You will be instrumental in upholding brand standards and delivering exceptional service. Join our innovative remote retail team and lead with impact from anywhere. Your strategic vision and leadership will be key to the success of our retail presence.
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1
Retail Store Manager
Posted 2 days ago
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Job Description
Our client, a leading name in the retail sector, is seeking an experienced and dynamic Retail Store Manager to lead their store in **Kakamega, Kakamega, KE**. This hybrid role requires a balance of on-site leadership and strategic remote planning. The Store Manager will be responsible for all aspects of store operations, including sales performance, customer service, inventory management, and staff supervision. You will play a pivotal role in driving sales, achieving targets, and ensuring a positive shopping experience for every customer. Key responsibilities include recruiting, training, and motivating a high-performing sales team, implementing visual merchandising standards, and managing store budgets effectively. You will also be responsible for ensuring compliance with all company policies and procedures, including health and safety regulations. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a proven track record in retail management. A deep understanding of sales techniques, customer relationship management, and inventory control is essential. You should be adept at analyzing sales data and using insights to drive business improvements. This role requires flexibility and the ability to adapt to changing retail environments. While on-site presence is crucial for team leadership and customer engagement, the hybrid nature allows for strategic planning and administrative tasks to be managed remotely. We are looking for a passionate individual with a customer-centric approach, committed to delivering exceptional service and fostering a strong team spirit. This is an exciting opportunity to take ownership of a retail store and make a significant impact on its success.
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2
Retail Store Manager (Remote Support)
Posted 8 days ago
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Job Description
Our client is seeking a dynamic and results-driven Retail Store Manager to lead and optimize store operations, providing remote support and strategic guidance to on-site teams. This role is ideal for an experienced retail leader who can drive sales, manage inventory, ensure exceptional customer service, and foster a high-performing team environment. You will be responsible for setting sales targets, developing merchandising strategies, managing store budgets, and ensuring compliance with company policies and procedures. The ideal candidate will possess a strong background in retail management, excellent leadership and communication skills, and a keen understanding of customer behavior and market trends. Proficiency in retail POS systems, inventory management software, and sales analytics tools is essential. This position requires the ability to motivate and train staff, resolve customer issues effectively, and maintain a visually appealing and efficient store environment. You will play a crucial role in ensuring the store achieves its financial and operational goals. This is an exceptional opportunity for a motivated retail professional to leverage their expertise in a remotely supported role, driving success for the store and delivering outstanding customer experiences. The successful candidate will be proactive, adaptable, and committed to achieving excellence in all aspects of retail operations. A strong focus on sales performance, team development, and customer loyalty is key. While the role involves significant remote strategic planning and support, its direct impact is on the retail operations located in Thika, Kiambu, KE .
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategies to achieve sales targets and maximize store profitability.
- Manage store inventory, including ordering, receiving, merchandising, and stock control.
- Ensure exceptional customer service standards are met and exceeded.
- Lead, train, and motivate store staff to achieve performance goals.
- Oversee daily store operations, including opening, closing, and cash handling.
- Maintain visual merchandising standards and ensure an appealing store presentation.
- Manage store budgets and control operational expenses.
- Implement and enforce company policies, procedures, and safety regulations.
- Analyze sales data and customer feedback to identify opportunities for improvement.
- Resolve customer complaints and inquiries promptly and professionally.
- Recruit, hire, and onboard new store associates.
- Ensure compliance with all local labor laws and regulations.
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, sales techniques, and merchandising principles.
- Excellent leadership, team management, and communication skills.
- Proficiency in retail POS systems and inventory management software.
- Ability to analyze sales data and make informed business decisions.
- Strong customer service orientation.
- Ability to manage operations and provide remote support effectively.
- Energetic and results-oriented with a passion for retail.
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3
Retail Store Manager, Bungoma
Posted 10 days ago
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Job Description
We are looking for an experienced and dynamic Retail Store Manager to oversee the operations of our bustling store in Bungoma . This role is pivotal in driving sales, managing staff, and ensuring an exceptional customer experience. As the Store Manager, you will be responsible for all aspects of store operations, from inventory management and merchandising to staff training and performance. You will create and implement strategies to achieve sales targets, optimize store layout, and maintain high standards of visual presentation. Your leadership will inspire a team to deliver outstanding service and foster customer loyalty. This is a hands-on role that requires a proactive approach and a passion for retail.
Key responsibilities include:
The ideal candidate will have a proven track record in retail management, with at least 3-5 years of experience in a similar role. A strong understanding of retail operations, sales techniques, and customer relationship management is essential. Excellent leadership, communication, and interpersonal skills are required. Ability to motivate and inspire a team. Proficiency in point-of-sale (POS) systems and retail management software. A degree in Business Administration, Marketing, or a related field is an advantage. Must be customer-focused, results-oriented, and possess strong problem-solving abilities. Willingness to work flexible hours, including weekends and holidays, as required by business needs.
Key responsibilities include:
- Achieving and exceeding store sales targets through effective sales strategies and team motivation.
- Managing inventory levels, including ordering, receiving, and stocktaking to minimize shrinkage.
- Ensuring excellent customer service standards are met and exceeded at all times.
- Recruiting, training, and developing a high-performing sales team.
- Conducting regular performance reviews and providing constructive feedback to staff.
- Maintaining store appearance, cleanliness, and visual merchandising standards.
- Implementing and enforcing company policies and procedures.
- Analyzing sales data and market trends to identify opportunities for growth.
- Managing store budgets and controlling expenses effectively.
- Handling customer complaints and resolving issues in a professional and timely manner.
- Ensuring a safe and secure working environment for staff and customers.
The ideal candidate will have a proven track record in retail management, with at least 3-5 years of experience in a similar role. A strong understanding of retail operations, sales techniques, and customer relationship management is essential. Excellent leadership, communication, and interpersonal skills are required. Ability to motivate and inspire a team. Proficiency in point-of-sale (POS) systems and retail management software. A degree in Business Administration, Marketing, or a related field is an advantage. Must be customer-focused, results-oriented, and possess strong problem-solving abilities. Willingness to work flexible hours, including weekends and holidays, as required by business needs.
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4
Retail Store Manager - Thika
Posted 18 days ago
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Job Description
Our client is seeking a vibrant and results-driven Retail Store Manager to oversee operations at their bustling retail location. This is a hands-on role requiring exceptional leadership, customer service, and operational management skills. You will be responsible for leading a team of retail associates, driving sales performance, managing inventory, ensuring visual merchandising standards are met, and delivering an outstanding customer experience. Your key responsibilities include recruiting, training, and motivating staff, setting sales targets, monitoring daily sales figures, and implementing strategies to achieve and exceed store goals. You will manage store operations, including opening and closing procedures, cash handling, and maintaining a safe and clean store environment. Building strong customer relationships and resolving customer inquiries and complaints efficiently are also critical aspects of this role. Experience in the retail sector, with a proven track record of success in sales generation and team leadership, is essential. You should possess excellent communication, interpersonal, and problem-solving skills. A passion for retail, a keen eye for merchandising, and the ability to thrive in a fast-paced environment are crucial. You will be responsible for achieving key performance indicators (KPIs) related to sales, customer satisfaction, and operational efficiency. This is an exciting opportunity to take ownership of a retail store, contribute to its success, and develop your career in retail management. The ideal candidate is a highly motivated individual who is committed to providing exceptional service and leading their team to achieve outstanding results. Your ability to foster a positive work environment and create a memorable shopping experience for every customer will be key to your success.
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5
Job Description
Our client is seeking a dynamic and customer-focused Retail Store Manager to lead their store operations in Malindi, Kilifi . This role, while based in Malindi, offers a significant degree of remote management capability, allowing for flexible operational oversight and digital reporting. You will be responsible for driving sales, managing store staff, ensuring exceptional customer service, and maintaining visual merchandising standards. The ideal candidate has a proven track record in retail management, strong leadership abilities, and a passion for creating a positive shopping experience. You will oversee daily operations, including inventory management, staff scheduling, cash handling, and loss prevention. Developing and motivating your team to achieve sales targets and provide outstanding customer support is a key aspect of this role. You will also analyze sales data, identify trends, and implement strategies to maximize profitability. A strong understanding of visual merchandising principles and inventory control is essential. This position requires excellent communication and interpersonal skills, as you will interact with customers, staff, and head office personnel. If you are an enthusiastic and results-oriented retail professional looking to lead a store with a focus on innovation and customer engagement, this opportunity is ideal. You will have the autonomy to implement effective retail strategies, leveraging technology for remote reporting and performance tracking, while ensuring the physical store thrives.
Responsibilities:
Responsibilities:
- Manage all aspects of daily store operations.
- Drive sales performance and achieve store targets.
- Recruit, train, and motivate a high-performing sales team.
- Ensure exceptional customer service standards are consistently met.
- Manage inventory levels, stock control, and ordering processes.
- Implement and maintain visual merchandising standards.
- Oversee cash handling procedures and ensure accuracy.
- Implement loss prevention strategies to minimize shrinkage.
- Analyze sales reports and key performance indicators (KPIs).
- Develop and execute local marketing initiatives to drive foot traffic.
- Liaise with head office on operational, merchandising, and staffing matters.
- Proven experience in retail management, preferably in a store manager role.
- Demonstrated success in driving sales and achieving targets.
- Strong leadership, coaching, and team management skills.
- Excellent customer service and interpersonal skills.
- Knowledge of inventory management and visual merchandising techniques.
- Ability to analyze sales data and make informed business decisions.
- Proficiency in POS systems and retail management software.
- Excellent organizational and problem-solving abilities.
- Flexibility to manage operations with remote reporting capabilities.
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6
Retail Store Manager - Electronics
Posted 6 days ago
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Job Description
Our client, a leading electronics retailer, is looking for an energetic and results-oriented Retail Store Manager to lead their outlet in Kakamega, Kakamega, KE . The Store Manager will be responsible for all aspects of store operations, including driving sales, managing staff, maintaining inventory levels, and ensuring an exceptional customer experience. You will lead a team of sales associates and customer service representatives, providing training, coaching, and performance management to foster a motivated and high-achieving sales environment. Achieving and exceeding sales targets through effective merchandising, promotions, and customer engagement strategies will be a primary focus. This role requires a strong understanding of retail operations, excellent leadership skills, and a passion for electronics. You will be responsible for managing store budgets, controlling costs, and ensuring the store is visually appealing and well-stocked. The ability to analyze sales data, identify trends, and implement strategies to capitalize on market opportunities is essential. We are seeking an individual who can inspire their team, build strong customer relationships, and contribute to the overall success of the brand in the **Kakamega, Kakamega, KE** community. The ideal candidate will have a proven track record in retail management and a deep knowledge of consumer electronics.Responsibilities:
- Oversee daily store operations, ensuring smooth and efficient functioning.
- Drive sales performance and achieve store revenue targets through effective sales strategies and team motivation.
- Manage, train, and develop store staff, fostering a positive and productive work environment.
- Ensure exceptional customer service is provided at all times, resolving customer issues promptly.
- Manage inventory levels, including stock control, ordering, and merchandising to maximize sales.
- Maintain store appearance, ensuring visual merchandising standards are met.
- Implement and adhere to company policies and procedures.
- Manage store budgets, control expenses, and ensure profitability.
- Analyze sales data and market trends to identify opportunities for growth.
- Conduct regular staff meetings and performance reviews.
- Ensure compliance with health, safety, and security regulations.
- Proven experience in retail management, preferably in electronics or a related field.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal skills.
- Demonstrated ability to drive sales and achieve targets.
- Knowledge of retail operations, inventory management, and visual merchandising.
- Proficiency in using Point of Sale (POS) systems and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong communication and problem-solving abilities.
- A passion for consumer electronics is a plus.
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7
Senior Retail Store Manager
Posted 25 days ago
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Job Description
Our client is searching for a highly motivated and experienced Senior Retail Store Manager to lead their remote retail operations. This pivotal role demands exceptional leadership, customer service acumen, and a strategic approach to driving sales performance and operational efficiency. You will be responsible for overseeing sales targets, managing inventory, ensuring visual merchandising standards, and fostering a positive and productive team environment, all within a remote management framework. The ideal candidate will have a proven ability to develop and mentor staff, implement effective sales strategies, and create an outstanding customer shopping experience. This is a remote-first position, requiring strong communication, organizational, and problem-solving skills to effectively manage a retail location from a distance. Your responsibilities will include developing sales forecasts, analyzing sales data to identify trends and opportunities, and implementing action plans to maximize revenue. You will also be tasked with managing staff schedules, conducting performance reviews, and ensuring adherence to all company policies and procedures. Experience with retail management software, inventory control systems, and customer relationship management tools is essential. A proactive approach to problem-solving and a commitment to delivering exceptional customer service are paramount. If you are a results-oriented retail leader seeking a challenging and rewarding remote opportunity to drive success in a dynamic retail environment, we encourage you to apply. Your leadership will be instrumental in achieving our retail objectives and building a strong brand presence.
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8
Remote Retail Store Manager
Posted 4 days ago
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Job Description
Our client, a leading international fashion retailer, is seeking an experienced and dynamic Remote Retail Store Manager to oversee operations and drive sales for their online and potentially pop-up presence. This is a fully remote role, offering the unique opportunity to manage retail success from a remote location. You will be responsible for developing and executing sales strategies, managing inventory, ensuring exceptional customer service standards, and leading a team of remote sales associates. The ideal candidate will possess strong leadership skills, a proven track record in retail management, and a deep understanding of e-commerce operations and customer engagement. Key responsibilities include setting sales targets and monitoring performance, optimizing online merchandising and product presentation, developing and implementing marketing initiatives to drive traffic and conversions, and managing the customer journey from discovery to post-purchase support. You will also be involved in recruitment, training, and performance management of remote staff, fostering a positive and productive team culture. Analyzing sales data, customer feedback, and market trends to identify opportunities for growth and improvement is crucial. Inventory management, including stock allocation and forecasting, will also fall under your purview. This role requires exceptional communication and organizational skills, the ability to motivate and inspire a remote team, and a proactive approach to problem-solving. Experience with e-commerce platforms, CRM systems, and retail analytics tools is essential. A Bachelor's degree in Business Administration, Marketing, or a related field, combined with substantial retail management experience, is required. This remote position offers significant autonomy and the chance to shape the retail experience for a global brand.
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9