89 Retail Store Manager jobs in whatjobs

Retail Store Manager

80100 Nairobi, Nairobi KES90000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a leading retailer, is seeking an experienced and dynamic Retail Store Manager to lead their **Mombasa** location. This role offers a hybrid work arrangement, combining on-site responsibilities with remote flexibility for certain administrative tasks. The ideal candidate will be a natural leader with a passion for customer service, a proven track record in retail management, and the ability to drive sales and profitability. You will be responsible for overseeing daily store operations, managing a team of sales associates, ensuring exceptional customer experiences, and maintaining visual merchandising standards. Your leadership will be instrumental in achieving sales targets and fostering a positive work environment.

Key Responsibilities:
  • Manage all aspects of store operations, including staffing, sales, inventory, and customer service.
  • Recruit, train, motivate, and develop a high-performing sales team.
  • Set sales goals and monitor performance, implementing strategies to achieve targets.
  • Ensure excellent customer service is provided at all times, resolving customer issues promptly.
  • Oversee inventory management, including ordering, receiving, and stock control.
  • Maintain store presentation and visual merchandising standards according to company guidelines.
  • Manage store budget and control expenses effectively.
  • Implement loss prevention strategies to minimize shrinkage.
  • Ensure compliance with all company policies and procedures.
  • Analyze sales data and market trends to inform business decisions.
  • Collaborate with the corporate team on marketing initiatives and promotional activities.
  • Conduct performance reviews and provide ongoing feedback to staff.

Qualifications:
  • Minimum of 3-5 years of experience in retail management, preferably in a similar sector.
  • Proven ability to lead and motivate a team.
  • Strong understanding of retail operations, sales techniques, and customer service principles.
  • Excellent communication, interpersonal, and leadership skills.
  • Proficiency in point-of-sale (POS) systems and retail management software.
  • Ability to analyze sales reports and make data-driven decisions.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of visual merchandising techniques.
  • Flexibility to work varied shifts, including weekends and holidays, as required by the role.
  • A proactive approach to achieving business objectives.
This hybrid role is perfect for a results-driven manager looking to make a significant impact in a vibrant retail environment. You will be empowered to lead your team, drive sales, and contribute to the overall success of the store, with the added benefit of remote flexibility for administrative duties.
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Retail Store Manager

40200 Tuwan KES75000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is looking for a passionate and results-driven Retail Store Manager to lead operations at their flagship store located in **Kitale, Trans-Nzoia, KE**. As the Store Manager, you will be responsible for overseeing all daily operations of the retail store, driving sales, and ensuring an exceptional customer experience. This includes managing inventory, staff scheduling, visual merchandising, and maintaining store cleanliness and organization. You will lead and motivate a team of retail associates, providing training and performance feedback to foster a positive and productive work environment. Achieving sales targets and maximizing profitability will be a primary focus, requiring strategic planning and effective sales strategies. You will also manage customer relations, resolving any issues or complaints promptly and professionally. The role involves analyzing sales data, identifying trends, and implementing strategies to boost performance. Inventory management, including ordering, receiving, and stocktaking, is a critical component of this position to minimize losses and ensure product availability. You will ensure compliance with all company policies and procedures, as well as health and safety regulations. This is an excellent opportunity for an experienced retail professional to take on a leadership role within a reputable organization. The successful candidate will demonstrate strong leadership skills, excellent communication, and a deep understanding of retail operations. A passion for customer service and a proactive approach to problem-solving are essential. You will be instrumental in creating an engaging shopping environment that encourages repeat business. The company values dedication, innovation, and a commitment to excellence. Join our team and contribute to the success of our retail presence in the region.
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Retail Store Manager

60100 Embu, Eastern KES1200000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is looking for a dynamic and results-oriented Retail Store Manager to oversee operations in their store located in Embu, Embu, KE . This hybrid role offers a balance between on-site leadership and remote administrative tasks. As a Store Manager, you will be responsible for driving sales, managing inventory, optimizing store performance, and ensuring an exceptional customer experience. You will lead and motivate a team of retail associates, providing training, setting performance goals, and fostering a positive work environment. Key responsibilities include developing and implementing sales strategies, managing budgets and financial performance, maintaining store visual merchandising standards, and ensuring compliance with company policies and procedures. Inventory management, including ordering, receiving, and stocktaking, is crucial. You will also handle customer inquiries, resolve complaints, and build strong customer relationships. This role requires excellent leadership, communication, and problem-solving skills. Experience in retail management, sales, and customer service is essential. A strong understanding of retail operations, P&L management, and inventory control is required. The ability to analyze sales data and implement action plans to improve performance is also important. This position offers the opportunity to grow within a reputable retail organization, with potential for advancement. Successful candidates will be adept at managing both in-store operations and leveraging remote tools for reporting and communication, embodying the hybrid nature of the role. You will play a pivotal role in the success of the Embu branch, contributing to its growth and profitability through effective management and strategic decision-making. This role requires a proactive approach to identifying and capitalizing on market opportunities, as well as a keen eye for detail in maintaining operational excellence.
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Retail Store Manager

00205 Ongata Rongai, Rift Valley KES120000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a dynamic and customer-focused Retail Store Manager to lead their team in a fully remote capacity, overseeing operations and strategic direction from afar. This role is ideal for a proven leader with a passion for retail and exceptional people management skills. You will be responsible for driving sales performance, ensuring outstanding customer experiences, managing inventory, and maintaining visual merchandising standards. The ideal candidate will have a strong understanding of retail operations, staff training, and sales strategies. While the role is remote, it requires you to be highly organized, proactive, and adept at managing a team and operations through virtual communication and performance monitoring. You will work closely with the merchandising and marketing teams to execute campaigns and promotions effectively. We are looking for someone who can inspire and motivate a remote sales team, set clear performance targets, and foster a positive and productive work environment. Your ability to analyze sales data, identify trends, and implement strategies to maximize profitability is crucial. This is a unique opportunity to manage a retail operation from a remote location, shaping customer engagement and sales success. You will be instrumental in upholding brand standards and delivering exceptional service. Join our innovative remote retail team and lead with impact from anywhere. Your strategic vision and leadership will be key to the success of our retail presence.
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Retail Store Manager

30300 Tuwan KES65000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is looking for a motivated and results-oriented Retail Store Manager to oversee operations at their **Kitale, Trans-Nzoia, KE** location. The ideal candidate will be responsible for managing daily store activities, leading a team of retail associates, and ensuring exceptional customer service. This role requires a hands-on approach to inventory management, visual merchandising, and sales performance. You will be instrumental in driving sales, controlling costs, and maintaining a positive and productive work environment. The Store Manager will also be responsible for staff training, scheduling, and performance evaluations, ensuring that the team is motivated and equipped to meet sales targets. Strong communication and interpersonal skills are essential for liaising with customers, suppliers, and upper management.

Responsibilities:
  • Manage all day-to-day operations of the retail store.
  • Lead, train, and motivate a team of retail associates to achieve sales goals.
  • Ensure high standards of customer service are met at all times.
  • Oversee inventory management, including stock takes, ordering, and loss prevention.
  • Implement and maintain visual merchandising standards to enhance product presentation.
  • Monitor sales performance, analyze data, and develop strategies to increase revenue.
  • Manage store budget, including controlling expenses and optimizing profitability.
  • Ensure compliance with all company policies and procedures, including health and safety regulations.
  • Handle customer inquiries, complaints, and feedback professionally.
  • Contribute to a positive and collaborative store culture.
Qualifications:
  • Previous experience in retail management or a similar leadership role.
  • Proven ability to drive sales and manage store operations effectively.
  • Excellent customer service and communication skills.
  • Strong leadership and team management abilities.
  • Knowledge of inventory management and merchandising principles.
  • Proficiency in point-of-sale (POS) systems and basic computer skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
This is a hybrid role, requiring your presence in the **Kitale, Trans-Nzoia, KE** store for a significant portion of the week, with remote work flexibility for administrative tasks.
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Retail Store Manager

20101 Kisumu KES150000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a dynamic retail organization, is seeking a highly motivated and experienced Retail Store Manager to lead their operations. This is a fully remote position, allowing you to manage your store's performance and team from any location. You will be responsible for overseeing all aspects of store operations, driving sales performance, ensuring exceptional customer service, and managing a high-performing team. The ideal candidate possesses strong leadership, sales, and operational management skills, with a proven ability to exceed targets and foster a positive store culture.

Key Responsibilities:
  • Drive store sales and profitability by implementing effective sales strategies and promotions.
  • Manage daily store operations, including visual merchandising, inventory management, and loss prevention.
  • Recruit, train, develop, and motivate a team of retail associates.
  • Ensure exceptional customer service standards are consistently met.
  • Monitor sales performance, analyze data, and implement action plans to achieve targets.
  • Manage store inventory, ensuring adequate stock levels and minimizing stockouts.
  • Oversee visual merchandising to create an appealing store environment.
  • Implement and enforce company policies and procedures.
  • Manage store budget and control expenses effectively.
  • Conduct regular team meetings to communicate goals and performance updates.
  • Address customer inquiries and resolve complaints promptly and professionally.
  • Ensure compliance with all health, safety, and security regulations.
  • Maintain a positive and inspiring work environment for the team.
This remote management role requires excellent leadership, communication, and organizational skills. You must be a results-oriented individual with a strong customer focus and the ability to inspire and lead a team remotely. Proficiency in retail management software and sales analysis tools is essential. As this role is fully remote, you will need to demonstrate strong self-discipline and the ability to manage your team and operations effectively through virtual channels. A passion for retail and a commitment to delivering outstanding results are key.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is preferred.
  • Minimum of 4 years of experience in retail management, with a proven track record of success.
  • Strong leadership, sales, and customer service skills.
  • Experience in managing teams and driving sales performance.
  • Proficiency in retail management systems and POS software.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Ability to analyze sales data and develop strategic action plans.
  • Strong organizational and time-management skills, particularly in a remote setting.
  • Adaptability and a willingness to embrace new technologies and remote work strategies.
This fully remote opportunity provides a challenging and rewarding environment for experienced retail professionals looking to lead and excel.
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Retail Store Manager

40100 Machakos, Eastern KES80000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is looking for a dynamic and results-oriented Retail Store Manager to lead their bustling store in **Machakos**. This position offers a hybrid work arrangement, blending on-site management with remote administrative tasks. As a Store Manager, you will be responsible for overseeing all day-to-day operations of the retail outlet, ensuring exceptional customer service, and driving sales performance. Your key duties will include managing inventory, controlling stock levels, and implementing visual merchandising strategies to create an appealing shopping environment. You will lead, train, and motivate a team of sales associates, fostering a positive and productive work culture. Performance management, scheduling, and ensuring adherence to company policies and procedures will be integral to your role. Driving store profitability through effective sales strategies, cost control, and customer retention initiatives is paramount. You will also be responsible for maintaining store safety and security standards. The ideal candidate will have a proven track record in retail management, with at least 5 years of experience in a similar role. Strong leadership, communication, and interpersonal skills are essential. A keen understanding of sales principles, customer service best practices, and inventory management is required. Experience with point-of-sale (POS) systems and retail management software is beneficial. Ability to analyze sales data and translate insights into actionable strategies is key. You should be a proactive problem-solver with a passion for delivering outstanding customer experiences. This hybrid role requires flexibility and the ability to effectively manage both on-site responsibilities and remote administrative tasks, ensuring seamless store operations. Join our client's team and take charge of a vibrant retail space, contributing to their continued success.
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Retail Store Manager

60100 Embu, Eastern KES400000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Retail Store Manager to lead operations at their Embu location. This role is crucial for driving sales, ensuring exceptional customer service, and managing all aspects of store performance. You will be responsible for leading and motivating a team of retail associates, overseeing inventory management, maintaining visual merchandising standards, and ensuring the store operates efficiently and profitably. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for delivering outstanding customer experiences. This is an on-site position that requires a strong presence within the store to effectively manage operations and engage with both staff and customers.

Key Responsibilities:
  • Oversee daily store operations, ensuring smooth and efficient functioning.
  • Lead, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
  • Manage inventory levels, including ordering, receiving, and stocktaking, to minimize stockouts and overstocking.
  • Implement and maintain visual merchandising standards to create an attractive and inviting store environment.
  • Monitor sales performance, analyze data, and develop strategies to drive revenue growth.
  • Ensure adherence to company policies, procedures, and operational guidelines.
  • Handle customer inquiries, complaints, and returns effectively and professionally.
  • Manage store budgets, including payroll, operational expenses, and profitability.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Ensure a safe and secure working environment for all employees and customers.
Qualifications:
  • Minimum of 3 years of experience in retail management or a supervisory role.
  • Proven ability to lead and develop a team.
  • Strong understanding of retail operations, inventory management, and visual merchandising.
  • Excellent customer service and sales skills.
  • Proficiency in point-of-sale (POS) systems and basic financial management.
  • Strong organizational and time management skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent; degree in Business Administration or a related field is a plus.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to drive sales and achieve business objectives.
  • This position is **not remote** and requires full-time presence at the **Embu, Embu, KE** store location.
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Retail Store Manager

50101 Kakamega, Western KES1500000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is a prominent retail organization seeking an experienced and dynamic Retail Store Manager to lead their flagship store. This is a critical on-site role responsible for overseeing all aspects of store operations, driving sales performance, and ensuring an exceptional customer experience. You will lead and motivate a team of retail associates, fostering a positive and productive work environment. Responsibilities include managing inventory, controlling operational costs, implementing merchandising strategies, and ensuring compliance with company policies and procedures. The ideal candidate will possess a strong understanding of retail sales principles, excellent leadership qualities, and a proven track record of achieving sales targets and managing store profitability. You will be responsible for staff recruitment, training, scheduling, and performance management. Key priorities include developing strategies to increase foot traffic, enhance customer loyalty, and drive revenue growth. You will also be responsible for maintaining store visual standards, ensuring a safe and welcoming shopping environment. Exceptional communication and interpersonal skills are essential for interacting with customers, staff, and senior management. The ability to analyze sales data, identify trends, and make informed business decisions is crucial. This role demands a proactive approach to problem-solving and a commitment to continuous improvement in all areas of store operations. You will be the primary point of contact for resolving customer inquiries and complaints, ensuring swift and satisfactory resolutions. This is an excellent opportunity for a motivated retail professional to take on a leadership role within a reputable company.

Responsibilities:
  • Oversee all daily store operations to ensure smooth functioning.
  • Drive sales performance and achieve store revenue targets.
  • Lead, train, and motivate a team of retail associates.
  • Manage inventory levels and ensure accurate stock control.
  • Implement merchandising and visual display standards.
  • Ensure exceptional customer service and resolve customer issues.
  • Control operational costs and manage store budget.
  • Maintain a safe, clean, and welcoming store environment.
  • Recruit, onboard, and develop store staff.
  • Analyze sales data and implement strategies for growth.
  • Ensure compliance with company policies and procedures.

Qualifications:
  • Proven experience as a Retail Store Manager or in a similar retail management role.
  • Demonstrated success in driving sales and managing store profitability.
  • Strong leadership, team management, and motivational skills.
  • Excellent customer service and communication abilities.
  • Proficiency in retail operations, inventory management, and merchandising.
  • Ability to analyze sales data and make data-driven decisions.
  • Strong understanding of retail best practices and trends.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; Bachelor's degree in Business or a related field is a plus.
  • Passion for the retail industry and creating positive customer experiences.
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Retail Store Manager

10100 Nyeri Town KES55000 Monthly WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking an experienced and motivated Retail Store Manager to oversee the operations of their store in Machakos, Machakos, KE . The ideal candidate will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining operational efficiency. This role requires strong leadership skills, a passion for retail, and the ability to create a positive and productive work environment. You will be instrumental in achieving sales targets and upholding the brand's reputation.

Key Responsibilities:
  • Manage day-to-day store operations, including opening and closing procedures.
  • Lead, train, and motivate a team of retail associates to achieve sales goals and provide exceptional customer service.
  • Develop and implement strategies to increase store sales, foot traffic, and customer loyalty.
  • Ensure visual merchandising standards are met and maintained to create an appealing store environment.
  • Manage inventory levels, including stock control, ordering, and receiving.
  • Handle customer inquiries, complaints, and issues in a professional and timely manner.
  • Monitor store performance, analyze sales data, and implement action plans to address areas for improvement.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Recruit, hire, and onboard new retail staff.
  • Control store expenses and manage budgets effectively.
Qualifications:
  • Proven experience as a Retail Store Manager or in a similar supervisory role.
  • Strong leadership, team-building, and motivational skills.
  • Excellent customer service and communication abilities.
  • Demonstrated ability to drive sales and achieve performance targets.
  • Experience with inventory management and visual merchandising.
  • Knowledge of retail operations and best practices.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in using Point of Sale (POS) systems and basic computer applications.
  • A proactive approach to problem-solving and decision-making.
  • Passion for the retail industry and creating a positive customer experience.
  • Must be willing to work on-site in Machakos, Machakos, KE .
This is a fantastic opportunity for a dedicated retail leader to manage a thriving store and contribute to its continued success. If you are passionate about customer service and driving business growth, we encourage you to apply.
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