727 Onboarding jobs in Kenya

• Act as a strategic partner to business leaders, providing guidance on all HR-related matters including talent acquisition, employee relations, performance management, and compensation.
• Develop and implement HR policies and procedures that support the organization's growth and culture.
• Oversee talent management initiatives, including recruitment, onboarding, training, development, and succession planning.
• Address employee relations issues, conduct investigations, and provide recommendations for resolution.
• Partner with leadership to foster a positive and productive work environment, promoting employee engagement and retention.
• Advise on compensation and benefits strategies to ensure competitiveness and equity.
• Manage performance appraisal processes and support managers in performance improvement plans.
• Analyze HR data and metrics to identify trends and provide insights for strategic decision-making.
• Ensure compliance with labor laws and regulations.
• Support change management initiatives and contribute to organizational development.
• Serve as a point of contact for employees seeking HR support and guidance.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR) are highly desirable.
• Minimum of 7 years of progressive experience in Human Resources, with at least 3 years in an HR Business Partner or similar strategic role.
• Proven expertise across various HR disciplines, including employee relations, talent management, compensation, and benefits.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and negotiation skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to build rapport and trust with remote employees and leadership.
• Proficiency in HRIS systems and other HR technology tools.
• Exceptional problem-solving, analytical, and organizational skills.
• Ability to work independently, manage multiple priorities, and thrive in a dynamic, remote setting.
• A proactive and strategic approach to HR challenges.

• Act as a strategic HR advisor to business leaders, aligning HR initiatives with business goals.
• Manage and resolve complex employee relations issues with fairness and confidentiality.
• Develop and implement HR policies and procedures to support organizational objectives.
• Partner with talent acquisition to attract and retain top talent.
• Support performance management processes, including goal setting and development planning.
• Advise on compensation and benefits strategies to ensure competitiveness and equity.
• Drive employee engagement initiatives and foster a positive work environment.
• Facilitate organizational design and change management processes.
• Provide coaching and guidance to managers on HR-related matters.
• Analyze HR data to identify trends and recommend solutions.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 8 years of progressive experience as an HR Business Partner or in a similar strategic HR role.
• Proven experience in managing employee relations, talent management, and organizational development.
• Strong understanding of HR laws, regulations, and best practices.
• Excellent communication, interpersonal, coaching, and influencing skills.
• Proficiency with HRIS and performance management systems.
• Ability to work independently and collaboratively in a remote team environment.
• Strategic thinking and problem-solving abilities.
• Demonstrated ability to build strong relationships with stakeholders at all levels.
• SHRM-CP/SCP or HR professional certifications are highly valued.

• Manage the end-to-end onboarding process for new employees, ensuring a smooth and positive experience.
• Develop and implement engaging employee engagement programs and activities.
• Create and maintain HR policies and procedures related to onboarding and employee experience.
• Serve as a primary point of contact for employee inquiries regarding HR policies, benefits, and employment matters.
• Assist in the administration of HR information systems (HRIS) and employee data management.
• Conduct new hire orientations and introduce company culture, values, and expectations.
• Support HR initiatives related to employee retention, recognition, and professional development.
• Collaborate with department managers to understand their team's needs and provide HR support.
• Maintain confidentiality of all employee information.
• Assist in the preparation of HR reports and analytics related to onboarding and engagement metrics.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 3 years of experience in Human Resources, with a focus on onboarding, employee relations, or engagement.
• Familiarity with HR best practices and employment law.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to build rapport with employees at all levels.
• Proficiency in HRIS systems and standard office software (e.g., MS Office Suite).
• Ability to work independently and manage tasks effectively in a hybrid remote setup.
• A proactive and solutions-oriented approach to problem-solving.
• Discretion and ability to handle sensitive information with confidentiality.
• Experience in organizing events or managing employee programs is a plus.

• Manage the full recruitment lifecycle, from sourcing and screening candidates to extending offers and onboarding new hires.
• Develop and implement effective recruitment strategies to attract a diverse pool of qualified candidates.
• Utilize various sourcing channels, including job boards, social media, and professional networks.
• Conduct initial screenings and interviews to assess candidate qualifications and cultural fit.
• Administer employee onboarding and offboarding processes.
• Assist with the development and implementation of HR policies and procedures.
• Handle employee relations issues, providing guidance and support to employees and management.
• Support with HR administration tasks, including maintaining employee records and HRIS data.
• Contribute to employee engagement initiatives and HR projects.
• Ensure compliance with all relevant labor laws and regulations.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 5 years of experience in Human Resources, with a significant focus on recruitment.
• Demonstrated success in full-cycle recruitment across various roles and industries.
• Proficiency in using Applicant Tracking Systems (ATS) and HRIS platforms.
• Strong understanding of employment laws and HR best practices.
• Excellent interviewing, communication, and interpersonal skills.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
• Problem-solving and conflict resolution skills.
• Discretion and ability to handle confidential information.

• Manage the full recruitment lifecycle, from sourcing to onboarding.
• Develop and implement effective recruitment strategies to attract top talent.
• Conduct interviews, assess candidate qualifications, and extend job offers.
• Provide guidance and support on employee relations issues, including performance management and conflict resolution.
• Interpret and ensure compliance with HR policies and employment law.
• Assist in the development and implementation of HR programs and initiatives.
• Maintain accurate employee records and HR data in the HRIS.
• Support employee engagement activities and foster a positive work environment.
• Collaborate with management to address HR-related concerns and provide solutions.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in Human Resources, with a strong focus on recruitment and employee relations.
• Solid understanding of HR principles, best practices, and employment law.
• Proven experience in full-cycle recruitment.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficiency with HRIS and applicant tracking systems (ATS).
• Demonstrated ability to work independently and manage time effectively in a remote setting.
• CIPD or similar HR certification is a plus.

Our client, a premier institution of higher learning based in Nairobi, renowned for its commitment to teaching, research, and community service, is seeking to recruit qualified and dynamic individuals to fill the position of 
Lecturer – Criminology and Criminal Justice.

Job Purpose

The job holder will be responsible for teaching and doing research on Criminology and Criminal Justice courses. The lecturer will also undertake duties in the school and departmental committees and support student projects and University activities in line with academic goals.

Key Responsibilities and Tasks

• Teach and facilitate learning at both undergraduate and postgraduate levels through lectures, seminars, workshops, tutorials and other learning situations as assigned by the Chair of the Department from time to time.
• Participate in developing, administering, and marking exams, assignments, and continuous assessment tests.
• Assist in developing learning materials, preparing schemes of work and maintaining records to monitor student progress, achievement and attendance.
• Provide advice, guidance and feedback to students to support their academic progress and refer them to support services as appropriate.
• Contribute to the development, planning and implementation of high-quality curriculum.
• Participate in supervising and assisting undergraduate and postgraduate students in their research work.
• Carry out research and produce publications, as well as other research outputs, in line with personal objectives agreed during performance contracting.
• Participate in writing research proposals and applying for research grants.
• Contribute and participate in the development of departmental and faculty seminars aimed at sharing research outcomes and building interdisciplinary collaboration within and outside the department.
• Provide pastoral care to students through academic advising and counselling.
• Contribute to departmental, faculty and/or University-wide working groups or committees as and when requested to do so.
• Undertake continuous professional development and participate in staff development and training activities to update and enhance skills.
• Maintain proper records of students' examinations, assignments, and continuous assessment tests, and ensure they are keyed in the examination records management system on time.
• Attend departmental, Faculty and University-wide meetings with other staff Members.
• Any other duties as may be assigned from time to time.

Academic Qualifications & Work Experience

• Must have a PhD in Criminology or PhD in Criminal Justice or related field from an accredited/recognised institution.
• Must have a Masters in Criminology and Criminal Justice or related field from an accredited/recognised institution.
• At least three (3) years of demonstrated quality and progressive teaching experience at the university level or in research/industry.
• A minimum of two (2) high-quality publications in refereed journals.
• Registered with the relevant professional body (where applicable).

Other Skills and Competencies

• Highly effective oral and written communication skills.
• Evidence of high self-motivation and ability to organise, plan and prioritise workload.
• Demonstrable understanding of and commitment to working within the principles of integrity, culture, equality, diversity, and inclusion.
• Ability to understand and manage the teaching process with excellent class management skills.
• Teamwork skills.

How to Apply:

If you believe you meet the role specifications and can clearly demonstrate your abilities for the role, 
please submit your application on our website.

Application Guidelines:

• Document Submission
  : Applicants must 
  merge their CV and all relevant certificates
   into 
  a single PDF document
   before uploading.
• Required Information
  : The application must include details of the current position, current remuneration, and comprehensive contact information.

Email or hard copy applications WILL NOT be accepted.

All applications must be submitted through the e-recruitment portal to be considered, and your application must be received by not later than 
15th September, 2025.

Our client is an Equal Opportunity Employer (EOE) committed to diversity, inclusion and gender equality. Canvassing will lead to automatic disqualification

Only shortlisted candidates will be contacted.

One Platform, a Whole World Of Opportunity
Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are
everywhere
. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When It Comes To Global Employment, We Walk The Walk. We're Proof That Companies Don't Need An Office To Create a Highly-engaged Culture. Since The Company's Inception In January 2020, Oyster Has

Created a fully-distributed, vibrant team of 400+ employees across 60+ countries

Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs

Established a diverse leadership team and an employee base that's 60% female

Achieved one of the highest employee engagement scores in its class

Raised $286 million to date, with a current valuation of $1.2 billion

B Corp status achieved in 2023

Our momentum speaks to the power of global employment—and we're just getting started If you want to change the world with Oyster
and
be empowered to work remotely while doing so, we'd love for you to apply

The Role
Location:
Anywhere in the world within the EMEA (UTC 0/+3) timezone. While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever.

We are looking for an Onboarding Success Manager who will be responsible for delivering an exceptional experience to our Customers and Team Members during the onboarding process. You will be part of the frontline of our business and interact directly with Customers seeking to hire or pay through Oyster, as well as with the Team Members employed by Oyster.

Our Onboarding Success team oversees team members and customer onboarding operations. This team is a subset of the larger Lifecycle Operations team which is dedicated to ensuring an exceptional Customer and Team Member Experience. In your role, you'll collaborate closely with our Legal, Sales, and Product teams while supporting onboarding operations for one or more products based on business needs.

Key Responsibilities
You will have complete ownership for guiding and supporting both Customers and Team Members through their onboarding journey with Oyster. This means being the key point of contact for both a Customer and their new Team Member, from the point at which the Customer submits a new hire on the Oyster platform, until the Team Member is Engaged.

You Will Provide Guidance And Support By

• Providing explanatory documentation to Customers and Team Members on Oyster, answering ad-hoc questions quickly and accurately using a wide range of sources;
• Organizing meetings with Customers and Team Members to answer their questionsTain
• Manage custom requests and escalations that occur at the time of onboarding, effectively working with our Sales, Product, Legal and Finance teams
• Supporting contract customization operations in alignment with internal procedures, timely and compliantly
• Creating and updating explanatory documentation on how the onboarding process works
• Following team processes and best practices including playbooks and using internal knowledge sources
• Ensuring information required from customers is captured and processed accurately
• Ensuring complete and accurate data that is held on the Oyster platform to underpin smooth employment for a Team Member and a seamless experience for the Customer
• Providing feedback and/or actively maintaining our customer self-service tools so that we can help customers help themselves as much as possible, as well as internal knowledge sources and team processes
• Keeping up to date with Product releases or global employment regulation changes
• Completing ongoing upskilling to meet agreed KPIs

Core Requirements

• 3+ years experience working in HR, or in a customer-facing role for a HR SaaS platform
• You have a customer-first mentality: you can put yourself in their shoes and always want to go the extra mile to ensure that the customer is happy and they feel supported
• You have experience in scheduling and managing customer meetings
• You have experience in managing customer escalations
• You have a track record of meeting and improving customer satisfaction metrics e.g. cSAT, NPS
• Experience following and improving team processes to ensure a consistent customer experience, with the ability to add the 'human touch' where appropriate
• First-class attention to detail, organizational and analytical skills and a proven work ethic;
• Excellent written and verbal communication skills
• Comfortable with a fast-paced work environment and working autonomously
• Excellent interpersonal skills, determination and tenacity, along with a sense of humor
• Remote-first advocate and passionate about creating change in the future of work landscape
• Driven by the social impact mission and desire to use skills to influence global change and employment opportunities
• (BONUS) 3+ years in a customer success role, ideally where you have had ownership of onboarding Customers onto an HR SaaS platform and have worked with SMB to Enterprise Market;
• (BONUS) Knowledge of employment practices in more than 1 country
• (BONUS) Ability to speak languages other than English fluently.

You'll also need

• A reliable home internet connection (or be able to get one)
• Fluent English language skills

How We Work Together At Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn't just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

How YOU Work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs In order to best support and encourage our diverse team, we've created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
• Paid time off: We're all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time

The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we've intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don't apply for roles they don't feel they meet all the criteria for. We're committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don't necessarily check every single box, please consider applying. We'd love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @

email address.
We will never ask you to send us money as part of a job offer.
If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than

to view our available jobs we encourage you to submit a report through our
Compliance and Ethics Helpline
.

Purpose of the Role
Role
The HR Advisor role is to provide an effective HR service to line managers, surveyors and employees on HR policies and procedures, whilst ensuring compliance with employment law. It is an exciting and dynamic environment with so much changing every day. Lakeside Shopping Centre offers a vibrant place to be and we are proud of our team, celebrating our values:

• Taking pridE in our work.
• Stepping out of the box, inspirEs one another.
• We ensure you are recognisEd as going above and beyond.
• Always be Exceptional, makes someone's day.
• bring your E game Everyday.

This role offers a chance to be part of something special, playing a key role in transformational change and setting the people agenda in a time when the Centre's plan for growth has never been bolder.

This is a site-based HR Advisor role providing an integrated HR service to The Centre Director, Operations Director, Line Managers, and all site-based employees. The role will be integrated and supported by the wider Savills HR SMR team, working closely with the Senior HR Business Partner.

You will ultimately be responsible for the people strategy on site from recruitment & onboarding, through to career development to driving talent pipeline. You will be the ambassador for positive people culture and making the Centre a desirable & great place to work with positive reputation, high moral standards, and robust people centric policy, promoting a positive culture of equality, diversity, and inclusion.

Key Responsibilities
Advisory - Employee Relations

• Advise and coach line managers, surveyors and employees on queries regarding policies, procedures, employee relations issues etc, via telephone, email or face to face.
• Manage varied employee relations caseloads, assisting and advising line managers/surveyors with the interpretation and implementation of policies and procedures, including disciplinary, grievance, performance/capability, sickness absence etc in a fast paced environment.
• Attend employee relations meetings as required, (e.g. disciplinary, grievance, capability, absence, flexible working etc).
• Advise on investigations up to complex matters (including discrimination, whistleblowing, etc).
• Compile and issue all appropriate HR documentation required within employee relations cases.
• Discuss any restructure proposals with the Surveyor / Line Manager and Senior HR Business Partner, to devise the business/HR strategy to move forward with facilitating this process and manage any potential redundancy situations arising as a result of restructure proposals.
• Identify and escalate ER related risk and emerging trends and take ownership of actions recommended (e.g. coaching / training)
• Contribution to the management of escalated casework including the preparation of Employment Tribunal bundles

Procedures

• Keep abreast of changes in relevant employment law legislation and ensure that the Company complies. Attend seminars / training programs to enhance knowledge.
• Assist in reviews of existing or development of new internal SMR policies, procedures and HR documentation.

Record Keeping

• Ensure all completed case work is securely stored electronically, on paper records within personnel files and up to date on the Company's online HR system, Cascade.
• Ensure all paperwork arising from general HR queries is stored electronically and/or on employee personnel files as appropriate.
• Ensure employee confidentiality is maintained at all times and data protection legislation is adhered to.

Recruitment & Selection

• Provide line managers with general advice on following a fair and consistent recruitment process.
• Assist the HR Operations team where necessary to ensure the job description and person specifications are complete for all roles being recruited to.
• Attend interviews when appropriate.

Learning and Development

• Support the Centre Director with the development and delivery of a Centre wide L&D plan.
• Ensuring that critical compliance training is always up to date.
• Reporting on training across departments as part of the monthly KPI reporting.
• Supporting Departmental Managers in the design and delivery of all departmental training.
• Assisting the Centre Director with the training and development of the Centers leadership team.

Payroll

• Ensuring accurate and timely submission of the monthly timesheets in order for them to be processed centrally.

General

• Hold full responsibility for case management on site, with support from Senior HR Business Partner/Head of HR Advisory.
• Support Senior HRBP with wider projects and HR initiatives.
• The post holder will be commercial, and people focused.
• Liaise with the HR Operations Team to keep records up to date and ensure standard letters are issued in a timely manner.
• Ensure efficient communications within internal teams and to appropriate third parties, where applicable.
• Liaise with the Operations Support Team on issues such as TUPE, Health and Safety and Security.
• Liaise with the Pathways Training team on the training needs of employees and assist with Inductions, where appropriate.
• Work together with other team members on the implementation of the Human Resources Business Plan including working on ad hoc HR projects.
• Attend scheduled meetings within the department to ensure that all members are aware of all key issues.

Skills, Knowledge And Experience
Knowledge and Experience

• CIPD level 5 or equivalent level experience.
• Thorough, practical, and proven experience in a HR generalist role including employee relations.
• Excellent understanding of UK employment legislation.
• Ability to advise on a broad range of HR topics.
• Strong communication skills to work effectively with stakeholders and partners.
• Ability to effectively manage, priorities and adapt to a busy and changing workload.

Experience Required

• 2 years' Experience of working in a fast-paced generalist HR environment
• Experience of using Information Technology in a HR and administrative context
• Practical experience of participating in procedural meetings and in advising on HR issues

Working Hours - 40 hours per week, 9am to 5.30pm, Monday to Friday

Please see our Benefits Booklet for more information.

Athena is a company dedicated to helping high-performing individuals unlock their full potential through world-class executive support. Our client-partner model prioritizes long-term growth, deep partnership, and meaningful outcomes. We don't just match assistants—we help build transformative relationships.

About The Role
As a Client Onboarding Associate, you will play a critical role in the client journey, bridging the gap between sales intake and partnership kickoff. You'll conduct structured calls to diagnose and unpack client needs, suggest plans to uplevel their delegation skills, assess alignment with Athena's service model, set expectations for the partnership, and ensure they are well-positioned for a successful match with their Athena Assistant.

This role is ideal for someone who is energized by direct client interaction, skilled at uncovering needs through thoughtful conversation, and comfortable setting clear expectations. The right candidate is equal parts relationship-builder and critical thinker, able to navigate ambiguity, identify key signals, and help clients get set up for long-term success.

What You'll Do

• Conduct 1:1 intake calls with new clients to gather a deeper understanding of who they are and how they work, their goals for using Athena and their baseline level of delegation skills
• Set clear, realistic expectations for how an Athena partnership works and what commitments must be made to set both parties (client and EA) up for success
• Diagnose client fit for Athena services and complete post-call scorecards to assess alignment and make recommendations for next steps
• Collaborate cross functionally to ensure a smooth and expedient transition between each stage of the client onboarding journey
• Maintain accurate, detailed records of client communication and insights in internal tools and ensure timely updates across systems
• Continuously look for ways to improve onboarding efficiency, client readiness, and long-term retention outcomes

What You'll Bring

• 3+ years of client-facing experience in onboarding, customer success, or a related field that required critical judgment and direct interaction with executive-level stakeholders
• Bonus if you have worked in a marketplace or human services model that prioritized client fit, retention, and/or behavioral coaching
• Strong interpersonal skills with the ability to build rapport quickly and guide clients through nuanced conversations about their goals, work habits, and delegation style
• A critical thinker who can make thoughtful real-time recommendations and translate qualitative inputs into clear assessments and next steps
• High attention to detail and process discipline, able to track key insights across tools and systems with accuracy
• Comfort navigating dynamic, remote-first environments with rapid growth
• A client-first mindset grounded in long-term outcomes, not quick wins

Why You'll Love Working Here

• Mission-driven work with real human impact
• A collaborative, high-performing team culture
• Opportunities for growth in a fast-scaling organization
• Remote-first flexibility with purpose-driven work