Explore exciting Hotel Manager job opportunities. Hotel management roles involve overseeing daily operations, 481 Hotel Manager jobs in Kenya
Hotel Manager
Ngong, Rift Valley
KES104000 - KES130878 Y
Turbine Ngong Hotel
Posted today
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Job Description
Company Description
Turbine Ngong Hotel is a boutique hotel located along Ngong-Kibiko Road, Kenya, offering comfortable single and double rooms with private balconies. Our versatile spaces are ideal for corporate meetings, social gatherings, and special occasions. We provide a curated menu featuring local and international cuisines, set against the stunning landscapes of the Ngong Hills.
Role Description
Oversee all aspects of the hotel management, including maximisation of financial performance, guest satisfaction, overseeing finances, marketing, procurement, cost cutting, innovation, and implementation of hotel management practices that will ensure cost effectiveness and superior
customer experience, safeguarding guest satisfaction, and maintaining the overall appearance and functionality of the hotel within industry quality standards.
The incumbent will be responsible for hiring, scheduling and overseeing work, training, disciplining, motivating, rewarding and separation of all hotel staff. They will be accountable for the daily operations of the hotel and all associated establishments. Other major functions will include creating budgets, forecasting revenue, sales, marketing and managing expenses.
Qualifications
- Computer hotel software familiarity.
- Budgeting and Sales skills.
- Experience in Food & Beverage management.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Previous experience in opening, managing, or re-positioning a hotel or any establishment with a clear track record of 3+ years in the hospitality industry and at least 1 year of experience in a supervisory role.
- Bachelor's degree in Hospitality Management or related field.
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0
Hotel Manager
Nkubu
KES900000 - KES1200000 Y
Triplinq Hotel and Resort Nkubu
Posted today
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Job Description
Company Description
Triplinq Hotel and Resort Nkubu offers modern and stylish accommodation & conference facility suitable for both leisure and business travelers. The vibrant dining experience features a mix of local and international cuisine, accompanied by a lively bar for socializing and relaxation. The beautifully landscaped gardens and event grounds are perfect for weddings, team building events, and private celebrations. On-site amenities include a supermarket for essentials, a car wash, and service bay for vehicle care.
Role Description
This is a full-time on-site role for a Hotel Manager located in Nkubu. The Hotel Manager will oversee the day-to-day operations, manage staff, handle customer service, drive revenue growth , handle budgeting, facilitate sales, and supervise food & beverage operations.
Qualifications
- Customer Service and Receptionist Duties skills
- Budgeting and Sales skills
- Experience in Food & Beverage operations
- Proven ability to manage a team effectively
- Strong organizational and communication skills
- Previous experience in hospitality industry
- Bachelor's degree in Hospitality Management or related field
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1
Boutique Hotel Manager
80100 Nairobi, Nairobi
KES150000 Annually
WhatJobs
Posted today
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Job Description
Our client, a premier hospitality establishment, is looking for an experienced and passionate Boutique Hotel Manager to oversee all aspects of their operations in Mombasa, Mombasa, KE . This hybrid role requires a strong presence on-site to ensure exceptional guest experiences while also allowing for strategic planning and remote administrative tasks. You will be responsible for managing staff, including front desk, housekeeping, and food and beverage teams, ensuring high standards of service are consistently met. Key duties include guest relations, handling complaints, managing budgets, controlling costs, and optimizing revenue through effective sales and marketing strategies. You will also oversee property maintenance, ensure compliance with health and safety regulations, and foster a positive work environment for all employees. The ideal candidate will have a proven track record in hotel management, excellent leadership skills, and a deep understanding of the hospitality industry. Experience with hotel management software is essential. You will play a crucial role in enhancing the guest experience, driving customer satisfaction, and ensuring the profitability of the hotel. This position demands excellent communication, problem-solving, and decision-making abilities. A strategic mindset is required to adapt to market trends and maintain a competitive edge. We are seeking an individual who is dedicated to service excellence and can inspire their team to achieve peak performance. This role offers a unique opportunity to shape the guest experience in a beautiful coastal setting. The successful applicant will be instrumental in maintaining and elevating the hotel's reputation. This is a demanding yet rewarding role for a seasoned hospitality professional looking to make a significant impact.
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2
Senior Hotel Manager
00200 Ngong
KES250000 Annually
WhatJobs
Posted today
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Job Description
Our client, a premier hospitality establishment in the vibrant Ruiru, Kiambu, KE region, is seeking an experienced and dynamic Senior Hotel Manager to oversee all aspects of hotel operations. This pivotal role requires a seasoned professional with a proven track record in delivering exceptional guest experiences, driving revenue growth, and managing a diverse team. The ideal candidate will be responsible for developing and implementing strategic initiatives to enhance operational efficiency, maintain impeccable service standards, and ensure the overall profitability of the hotel. Key responsibilities include budgeting and financial management, marketing and sales strategy development, staff recruitment and training, inventory control, and ensuring compliance with all health, safety, and regulatory requirements. You will also be tasked with fostering strong relationships with guests, vendors, and local authorities. The successful applicant must possess excellent leadership, communication, and problem-solving skills. A deep understanding of the hospitality industry, including current trends and best practices, is essential. This is an exciting opportunity for a results-oriented individual to make a significant impact within a leading hospitality group. Experience in a similar role or in hotel operations management is a must. We are looking for a proactive individual who can inspire and motivate their team to achieve peak performance, ensuring guest satisfaction remains at the forefront of all operations. The ability to adapt to evolving market demands and implement innovative solutions will be highly valued. If you are passionate about hospitality and possess the leadership qualities to excel, we encourage you to apply.
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3
Boutique Hotel Manager
00100 Abothuguchi West
KES3500000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, an exclusive boutique hotel group known for its personalized service and unique guest experiences, is seeking an exceptional Boutique Hotel Manager to lead operations. This is a fully remote position, allowing you to manage the hotel's strategic direction and guest relations from any location, with regular visits to the property as needed. You will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, sales and marketing, and financial management. The ideal candidate will have a passion for hospitality, a keen eye for detail, and a proven ability to deliver outstanding guest satisfaction. A degree in Hospitality Management, Business Administration, or a related field, coupled with at least 6 years of progressive experience in hotel management, is required. Experience with luxury or boutique hotels is highly desirable. You will be responsible for developing and implementing strategies to enhance revenue, control costs, and maintain the highest standards of service and presentation. Strong leadership, communication, and problem-solving skills are essential for managing staff and interacting with guests, especially in a remote operational context. Familiarity with hotel management software systems is a must. You will also play a key role in marketing and brand development, ensuring the hotel maintains its unique appeal. The ability to motivate and inspire a team, drive operational excellence, and adapt to the evolving needs of the travel industry is crucial. This role offers an exciting opportunity to shape the future of a unique hospitality brand. While this position is remote, the focus of management and operations is on a premier establishment located in Nairobi, Nairobi, KE.
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4
Boutique Hotel Manager
90100 Gathiruini
KES140000 Annually
WhatJobs
Posted 10 days ago
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Job Description
Our client, a prestigious boutique hotel group, is seeking a dynamic and experienced Boutique Hotel Manager to oversee operations for their newest property. This is a fully remote leadership role, enabling you to manage the hotel's strategic direction and operational efficiency from a remote location. You will be responsible for all aspects of hotel management, including guest relations, staff supervision, financial performance, and marketing initiatives. The ideal candidate will have a strong background in hospitality management, exceptional leadership qualities, and a passion for delivering outstanding guest experiences. Key responsibilities include developing and implementing operational strategies, managing budgets and revenue, ensuring compliance with health and safety regulations, and fostering a positive work environment for the on-site team. You will also be involved in marketing efforts to attract guests and build brand loyalty. Strong problem-solving skills and the ability to handle challenging situations with professionalism are essential. We are looking for a results-oriented individual with excellent communication and interpersonal skills. Experience with hotel management software and booking systems is required. This is a unique opportunity to lead a luxury property and make a significant impact on its success, all while enjoying the flexibility of remote work. You will be empowered to drive innovation and elevate the guest experience to new heights. A Bachelor's degree in Hospitality Management or a related field is preferred, along with a minimum of 7 years of progressive experience in the hotel industry, with at least 3 years in a management role.
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5
Senior Hotel Manager
50100 Tuwan
KES120000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client, a leading hospitality group, is seeking a highly experienced and dynamic Senior Hotel Manager to oversee operations at a prestigious establishment in Bungoma, Bungoma, KE . This is a pivotal role demanding exceptional leadership, strategic vision, and a deep understanding of the hospitality industry. The ideal candidate will be responsible for all aspects of hotel management, including guest services, staff supervision, financial performance, marketing, and property maintenance. You will lead a diverse team, fostering a culture of excellence, service, and efficiency. Key responsibilities include developing and implementing operational strategies to maximize revenue and guest satisfaction, managing budgets and controlling costs effectively, ensuring compliance with all health, safety, and regulatory standards, and maintaining the highest standards of service quality. The role also involves recruitment, training, and performance management of hotel staff, handling guest complaints and resolving issues promptly, and collaborating with the corporate office on strategic initiatives. We are looking for a results-oriented individual with a proven track record in hotel management, strong interpersonal and communication skills, and the ability to work under pressure. A bachelor's degree in Hospitality Management or a related field is required, along with at least 7 years of progressive experience in the hotel industry, with a minimum of 3 years in a management capacity. Familiarity with hotel management software and systems is essential. This position offers a competitive salary, benefits, and opportunities for professional growth within a reputable organization. The successful candidate will be instrumental in shaping the guest experience and driving the success of our client's flagship property. If you are passionate about hospitality and possess the leadership qualities to excel, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and motivate a team of hotel staff, providing training and support.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor financial performance, including revenue, expenses, and profitability.
- Ensure adherence to quality standards, health, safety, and legal regulations.
- Handle guest inquiries, feedback, and complaints in a professional and timely manner.
- Manage vendor relationships and procurement processes.
- Collaborate with marketing and sales teams to drive business growth.
- Conduct regular performance reviews and identify staff development needs.
- Maintain the overall appearance and functionality of hotel facilities.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of relevant experience in the hospitality industry.
- At least 3 years in a senior management role within a hotel.
- Proven ability to manage budgets and control costs.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in hotel management software.
- Knowledge of Kenyan hospitality regulations and best practices.
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6
Boutique Hotel Manager - Eldoret
30200 Tuwan
KES90000 Annually
WhatJobs
Posted 9 days ago
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Job Description
We are looking for a charismatic and results-oriented Boutique Hotel Manager to oversee the operations of a distinctive hotel in **Eldoret, Uasin Gishu, KE**. This role offers a hybrid work arrangement, blending on-site leadership with remote strategic planning. As the manager, you will be responsible for ensuring an exceptional guest experience, managing staff, optimizing hotel performance, and maintaining brand standards. Your duties will encompass overseeing front desk operations, housekeeping, food and beverage services, and event management. You will also be involved in marketing initiatives, budget management, and implementing cost-control measures to maximize profitability. The ideal candidate will have a proven track record in hotel management, with a keen eye for detail and a passion for delivering outstanding hospitality. Strong leadership, problem-solving skills, and the ability to motivate a diverse team are essential. You should be adept at handling guest complaints, resolving issues promptly, and fostering a welcoming atmosphere. Experience with property management systems (PMS) and a solid understanding of the hospitality industry's trends and best practices are required. This role requires a blend of on-the-ground presence to connect with guests and staff, and remote capabilities for administrative tasks, performance analysis, and strategic development. Contribute to the growth of a unique hospitality venture in the vibrant **Eldoret, Uasin Gishu, KE** area.
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7
Executive Luxury Hotel Manager
20200 Kapsuser
KES650000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Executive Luxury Hotel Manager to oversee operations for their premium properties, operating in a fully remote capacity. This pivotal role requires a strategic leader with a passion for delivering exceptional guest experiences and driving operational excellence. You will be responsible for setting high standards in service delivery, staff training, financial management, and brand representation, all while managing remotely. The ideal candidate will have a proven history of success in luxury hotel management, with a keen eye for detail and a strong understanding of the nuances of high-end hospitality. You will champion innovation, ensure seamless operations across all departments, and cultivate a positive and productive work environment for your teams, despite the physical distance. Responsibilities include developing and implementing strategic business plans, managing budgets and P&L, overseeing sales and marketing initiatives, ensuring compliance with all health, safety, and hygiene regulations, and maintaining relationships with key stakeholders and suppliers. This is a unique opportunity to lead and inspire teams from a distance, leveraging cutting-edge communication and management tools. We are looking for a resilient, adaptable, and results-oriented professional who can thrive in a remote leadership role. Your ability to motivate and guide teams through virtual channels, foster a culture of continuous improvement, and uphold the highest standards of service is essential. This role is based remotely, with oversight of operations potentially in **Kericho, Kericho, KE**, and requires the ability to manage diverse teams and operations effectively from afar. We value candidates who are proactive in their approach to leadership, possess exceptional interpersonal skills, and are committed to elevating the guest experience. Your strategic vision and hands-on leadership style, adapted for a remote setting, will be key to the continued success of our luxury brand. Experience with property management systems (PMS) and other hospitality software is expected.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7 years of progressive experience in luxury hotel management.
- Demonstrated success in P&L management and financial oversight.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, F&B, and guest services.
- Proficiency in hospitality management software.
- Ability to work autonomously and manage multiple priorities in a remote setting.
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8
Senior Hotel Operations Manager - Remote Guest Services
90100 Mangu
KES3900000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is a rapidly expanding hospitality group seeking a dynamic and experienced Senior Hotel Operations Manager to oversee and optimize their remote guest services operations. This is a unique, fully remote opportunity requiring a leader with a deep understanding of hotel management, customer service excellence, and efficient operational strategies. You will be responsible for managing a distributed team of guest service professionals, ensuring consistent delivery of high-quality experiences across all properties. The role involves developing and implementing operational policies and procedures, setting performance benchmarks, and driving initiatives to enhance guest satisfaction and loyalty. You will analyze operational data, identify trends, and implement data-driven solutions to improve efficiency and profitability. Strong leadership, communication, and problem-solving skills are essential to effectively manage a remote workforce and collaborate with various hotel departments and stakeholders. The ideal candidate will have a passion for hospitality and a proven ability to lead and motivate teams in a virtual environment.
Key Responsibilities:
Key Responsibilities:
- Oversee the daily operations of remote guest services teams, ensuring exceptional service delivery.
- Develop and implement operational strategies, policies, and procedures to enhance guest experience and operational efficiency.
- Set performance standards and KPIs for guest service teams, monitoring performance and providing regular feedback.
- Manage the recruitment, training, and development of remote guest service staff.
- Analyze guest feedback and operational data to identify areas for improvement and implement corrective actions.
- Ensure seamless coordination between remote guest services and on-site hotel operations.
- Manage operational budgets and control costs effectively.
- Stay updated on industry trends and best practices in hospitality management and remote operations.
- Lead and motivate a dispersed team to achieve organizational goals.
- Resolve escalated guest complaints and ensure timely and satisfactory resolutions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with a strong emphasis on guest services and remote team leadership.
- Proven track record of successfully managing large, distributed teams.
- In-depth knowledge of hotel operations, front office management, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Experience with hotel management software and CRM systems.
- Ability to work independently and manage multiple priorities in a remote setting.
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