Explore exciting Hotel Manager job opportunities. Hotel management roles involve overseeing daily operations, 524 Hotel Manager jobs in Kenya
Senior Remote Hotel Operations & Guest Services Director
Posted 20 days ago
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Job Description
Our client, a premier hospitality group, is looking for an accomplished Senior Remote Hotel Operations & Guest Services Director to lead its remote operational initiatives. This is a pivotal fully remote role requiring extensive experience in hotel management, a passion for exceptional guest service, and the ability to drive operational excellence from a distance. You will be responsible for overseeing the strategic direction of hotel operations, ensuring seamless guest experiences, and maximizing revenue while maintaining high standards of quality and efficiency. The ideal candidate will have a deep understanding of front-of-house and back-of-house operations, staff management, and financial oversight. This position offers a unique opportunity to influence and manage hotel operations remotely.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee day-to-day hotel operations, including front desk, housekeeping, F&B, and maintenance, ensuring efficiency and quality.
- Manage and mentor remote hotel management teams, fostering a culture of excellence.
- Ensure adherence to brand standards, service protocols, and operational procedures.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Identify opportunities for revenue generation and service innovation.
- Handle escalated guest concerns and ensure prompt, satisfactory resolutions.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Implement and oversee preventative maintenance programs.
- Ensure compliance with health, safety, and security regulations.
- Analyze operational data and implement improvements based on findings.
- Develop and deliver training programs for hotel staff on service standards and operational procedures.
- Conduct regular remote property inspections and performance reviews.
- Stay abreast of industry trends and best practices in hotel management.
- Lead initiatives aimed at improving operational efficiency and profitability.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing hotel operations and delivering exceptional guest experiences.
- Strong understanding of hotel financial statements, P&L, and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage remote teams and drive performance.
- Proficiency in property management systems (PMS) and other hotel software.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a dynamic remote environment.
- Passion for hospitality and a commitment to service excellence.
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Senior Leisure Operations Manager - Adventure Tourism
Posted 1 day ago
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Job Description
Our client, a leading operator in adventure tourism and outdoor recreation, is seeking a seasoned and enthusiastic Senior Leisure Operations Manager to oversee and enhance their operational excellence from a fully remote capacity. This role is paramount in ensuring the seamless delivery of high-quality, safe, and memorable experiences for guests participating in a variety of adventure activities. You will be responsible for strategic planning, team leadership, resource management, and maintaining impeccable safety standards across all operations. The ideal candidate possesses extensive experience in leisure or tourism operations, strong leadership skills, and a proven ability to manage complex logistics and teams remotely.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
- Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
- Ensure strict adherence to all health, safety, and environmental regulations and best practices.
- Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and maintain strong relationships with suppliers, partners, and local authorities.
- Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
- Implement quality control measures and gather customer feedback to drive continuous improvement.
- Plan and execute special events or new adventure offerings.
- Respond effectively to emergencies and manage crisis situations.
- Utilize remote management tools and communication platforms to effectively oversee operations.
- Conduct regular virtual performance reviews and provide ongoing coaching to the team.
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
- Proven experience in managing teams and budgets effectively.
- In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
- Strong understanding of customer service principles and guest experience management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to problem-solve and make sound decisions under pressure.
- Proficiency in using operational management software and remote collaboration tools.
- Ability to work independently, manage time effectively, and maintain high standards in a remote role.
- First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
This advertiser has chosen not to accept applicants from your region.
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Director of Leisure Operations
Posted 21 days ago
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Job Description
Our client is seeking a strategic and visionary Director of Leisure Operations to oversee and elevate all aspects of their leisure and sports facilities. This senior leadership role demands extensive experience in operational management, strategic planning, and team leadership within the hospitality or leisure industry. You will be responsible for driving exceptional guest experiences, maximizing revenue, controlling costs, and ensuring the highest standards of service delivery and facility maintenance. The successful candidate will possess a proven ability to develop and implement innovative leisure programming, manage budgets effectively, and lead a diverse team to achieve ambitious business objectives. Strong decision-making skills, a keen understanding of market trends, and a commitment to excellence are essential.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute strategic plans to enhance the overall leisure and sports offerings and operational efficiency.
- Manage the day-to-day operations of all leisure facilities, including fitness centers, pools, sports courts, and recreational areas.
- Oversee budgeting, financial performance, and cost control measures for all leisure operations.
- Lead, mentor, and develop a high-performing team of leisure and sports professionals.
- Ensure the implementation and maintenance of high standards of safety, cleanliness, and guest service.
- Develop and launch innovative programs, events, and activities to attract and retain guests.
- Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
- Manage vendor relationships and contract negotiations for supplies and services.
- Collaborate with marketing and sales teams to develop promotional strategies and drive occupancy/participation.
- Ensure compliance with all local health, safety, and licensing regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Sports Management, Business Administration, or a related field; a Master's degree is a plus.
- Minimum of 10 years of progressive experience in leisure operations management, with at least 5 years in a senior leadership role.
- Demonstrated success in managing diverse leisure facilities and diverse teams.
- Strong financial acumen, including P&L management, budgeting, and forecasting.
- Proven ability to develop and implement successful strategic plans and operational improvements.
- Excellent leadership, communication, and interpersonal skills.
- Experience in marketing and sales within the leisure industry.
- Knowledge of current trends in fitness, wellness, and recreational sports.
- Strong problem-solving and decision-making abilities.
- Must be able to work on-site and adaptable to varied working hours as needed.
This advertiser has chosen not to accept applicants from your region.
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Leisure Operations Manager
Posted 21 days ago
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Job Description
Our client is seeking an experienced and energetic Leisure Operations Manager to lead their remote operations team. This role is perfect for a seasoned professional with a passion for the leisure and sports industry, capable of driving strategic initiatives and ensuring exceptional customer experiences from a distance. You will be responsible for overseeing the planning, development, and execution of leisure programs and events, ensuring they align with organizational goals and market trends. The ideal candidate will possess strong leadership skills, a deep understanding of operational management, and a proven ability to manage teams and resources effectively in a virtual setting. Key responsibilities include developing operational strategies, managing budgets, optimizing resource allocation, and ensuring compliance with health, safety, and service standards. You will work closely with marketing, sales, and customer service departments to enhance program offerings and client engagement. The ability to analyze market data, identify new opportunities, and implement innovative solutions is crucial. This is a remote-first position, requiring excellent communication, organizational, and project management skills. You will be expected to foster a positive and productive work environment for your remote team members, drive performance, and ensure the successful delivery of all leisure and sports-related activities. The successful candidate will be a creative thinker, adept at problem-solving, and committed to delivering outstanding results in the fast-paced leisure sector. This is an exciting opportunity to shape and lead leisure initiatives from anywhere, contributing to the overall success and growth of our client's offerings.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies for leisure and sports programs.
- Manage daily operations, ensuring high standards of service delivery and customer satisfaction.
- Oversee event planning, coordination, and execution.
- Manage budgets, control costs, and optimize resource allocation.
- Lead, motivate, and manage a remote team of operational staff.
- Ensure compliance with all health, safety, and regulatory requirements.
- Analyze market trends and identify opportunities for program development and enhancement.
- Collaborate with marketing and sales teams to promote offerings and drive participation.
- Develop and maintain strong relationships with vendors and partners.
- Monitor performance metrics and implement improvements to enhance efficiency and effectiveness.
- Bachelor's degree in Hospitality Management, Business Administration, Sports Management, or a related field.
- Minimum of 6 years of experience in leisure operations management, event planning, or a related field.
- Proven leadership experience, preferably in managing remote teams.
- Strong understanding of the leisure and sports industry.
- Excellent organizational, planning, and project management skills.
- Proficiency in relevant software for scheduling, budgeting, and communication.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work independently and as part of a virtual team.
This advertiser has chosen not to accept applicants from your region.
3
Senior Sports and Leisure Operations Manager
Posted 19 days ago
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Job Description
Our client is seeking an experienced and enthusiastic Senior Sports and Leisure Operations Manager to oversee and enhance their offerings. This role is fully remote, focusing on strategic planning, program development, and operational excellence for sports and leisure activities. You will be responsible for creating and managing diverse programs that promote health, wellness, and community engagement. The ideal candidate will possess a deep understanding of sports management, facility operations, event planning, and customer service within the leisure industry. Your ability to develop innovative strategies and lead teams virtually will be key to success. You will ensure high standards of service delivery, safety, and satisfaction for all participants.
Key Responsibilities:
Qualifications:
This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
Key Responsibilities:
- Develop and implement strategic plans for sports and leisure programs to meet organizational goals and community needs.
- Oversee the planning and execution of sports events, tournaments, and recreational activities.
- Manage facility operations, ensuring they are safe, well-maintained, and meet high standards of service.
- Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met.
- Recruit, train, and manage a team of sports and leisure staff, fostering a positive and productive work environment.
- Implement customer service standards and initiatives to enhance participant satisfaction.
- Ensure compliance with all relevant health, safety, and operational regulations.
- Stay informed about industry trends, new program ideas, and best practices in sports and leisure management.
- Collaborate with marketing and communications teams to promote programs and events effectively.
- Develop partnerships with local organizations and sports governing bodies.
Qualifications:
- Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in managing sports and leisure operations.
- Proven experience in program development, event management, and facility operations.
- Strong understanding of sports and fitness industry best practices.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in budgeting, financial management, and operational planning.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage projects effectively in a remote setting.
- Relevant certifications in sports or leisure management are a plus.
This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
This advertiser has chosen not to accept applicants from your region.
4
Senior Leisure Operations Director
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Leisure Operations Director to lead their remote operations team. This pivotal role will be responsible for the strategic planning, development, and execution of all leisure and hospitality-related activities. You will focus on enhancing guest experiences, optimizing operational efficiency, and driving revenue growth across various leisure ventures. The ideal candidate will possess a deep understanding of the hospitality industry, event management, recreational services, and customer relationship management. You will lead a team of remote operational staff, ensuring consistent quality of service and adherence to company standards. Key responsibilities include developing innovative leisure programs, managing budgets, overseeing marketing and promotional activities, and ensuring the highest levels of customer satisfaction. Strong leadership, strategic thinking, and excellent communication skills are essential for managing a dispersed team and diverse stakeholders through virtual platforms. Key responsibilities include:
- Developing and implementing strategic plans for leisure operations to achieve business objectives.
- Overseeing the day-to-day operations of leisure facilities and services.
- Designing and managing engaging leisure programs and events.
- Ensuring exceptional customer service and guest satisfaction.
- Managing operational budgets, controlling costs, and optimizing revenue streams.
- Leading, motivating, and developing a remote team of operational staff.
- Implementing and enforcing quality standards and operational procedures.
- Collaborating with marketing teams to develop and execute promotional campaigns.
- Managing vendor relationships and contract negotiations.
- Analyzing operational data and market trends to identify areas for improvement and innovation.
- Ensuring compliance with health, safety, and regulatory requirements.
- Developing and implementing strategies for enhancing the overall guest experience.
- Identifying and exploring new opportunities for leisure development and expansion.
- Providing regular reports on operational performance and financial results to senior management.
This advertiser has chosen not to accept applicants from your region.
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Senior Leisure Operations Manager
Posted 5 days ago
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Job Description
Our client, a leading provider of recreational and hospitality services, is seeking a dynamic and experienced Senior Leisure Operations Manager to oversee and optimize their diverse leisure offerings. This is a fully remote position, offering the flexibility to manage operations and teams from anywhere within Kenya. You will be responsible for the strategic planning, development, and efficient management of all leisure operations, including fitness facilities, recreational programs, entertainment services, and guest experiences. Your role will involve setting operational standards, developing budgets, managing staff performance, ensuring compliance with health and safety regulations, and driving initiatives to enhance customer satisfaction and revenue growth. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, coupled with extensive experience in leisure operations management. Proven leadership skills, exceptional business acumen, and a strong understanding of operational best practices within the leisure and hospitality industry are essential. You must be adept at financial management, strategic planning, and team leadership. Excellent communication, interpersonal, and problem-solving skills are crucial for managing diverse stakeholders, including staff, guests, and suppliers. This position requires a proactive, results-oriented individual who can effectively lead and motivate a team in a remote capacity, ensuring the delivery of exceptional leisure experiences.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans for all leisure operations.
- Manage daily operations of various leisure facilities and programs, ensuring high standards of service.
- Create and manage operational budgets, controlling costs and maximizing revenue.
- Lead, train, and motivate a team of operational staff.
- Ensure compliance with all health, safety, and licensing regulations.
- Develop and implement service standards and operational procedures.
- Monitor customer feedback and implement initiatives to enhance guest satisfaction.
- Manage relationships with vendors and suppliers.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Collaborate with marketing and sales teams to promote leisure offerings.
- Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field.
- Minimum of 6 years of experience in leisure or hospitality operations management.
- Demonstrated success in managing diverse leisure facilities and services.
- Strong understanding of operational best practices, financial management, and P&L responsibility.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work independently and drive results in a remote setting.
- Proficiency in relevant operational software and systems.
- Passion for delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Leisure Operations Manager
Posted 21 days ago
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Job Description
Our client, a leader in innovative leisure and hospitality solutions, is seeking a highly organized and strategic Remote Leisure Operations Manager. This position is integral to ensuring the smooth and efficient operation of our client's leisure facilities, despite being a fully remote role. You will oversee the planning, execution, and management of various leisure activities and services, focusing on customer satisfaction and operational excellence. The ideal candidate will have extensive experience in leisure management, strong leadership skills, and the ability to manage remote teams and complex projects. This is a remote-first opportunity, perfect for a motivated professional seeking a flexible work arrangement.
Responsibilities:
Qualifications:
This remote role provides an excellent opportunity to drive operational success in the leisure sector. The operational focus of this role is in the vicinity of Mlolongo, Machakos, KE , however, the position is fully remote.
Responsibilities:
- Develop and implement operational strategies for leisure facilities and services.
- Manage daily operations, ensuring high standards of quality, safety, and customer service.
- Oversee scheduling, resource allocation, and budget management for leisure operations.
- Lead and motivate remote teams of leisure staff, fostering a positive and productive work environment.
- Develop and execute marketing plans to promote leisure activities and attract new customers.
- Monitor industry trends and best practices to identify opportunities for innovation and improvement.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Manage relationships with third-party vendors and suppliers.
- Analyze operational data to identify areas for efficiency gains and cost savings.
- Handle customer feedback and resolve any issues or complaints promptly and effectively.
- Develop and implement training programs for staff to enhance service delivery.
- Collaborate with management to set strategic goals and objectives for the leisure division.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
- Minimum of 6 years of experience in leisure operations management or a similar role.
- Proven experience in managing diverse leisure activities (e.g., sports facilities, entertainment venues, event planning).
- Strong leadership and team management skills, with experience leading remote teams.
- Excellent organizational, planning, and problem-solving abilities.
- Proficiency in budgeting, financial management, and resource allocation.
- Strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Knowledge of relevant health, safety, and regulatory standards.
- Experience with leisure management software is a plus.
This remote role provides an excellent opportunity to drive operational success in the leisure sector. The operational focus of this role is in the vicinity of Mlolongo, Machakos, KE , however, the position is fully remote.
This advertiser has chosen not to accept applicants from your region.
7
Remote Adventure Park Operations Manager
Posted 15 days ago
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Job Description
Our client is seeking an experienced and dynamic Remote Adventure Park Operations Manager. This is a fully remote position, offering you the opportunity to manage operations from anywhere. You will be responsible for overseeing the day-to-day operations of adventure parks, ensuring optimal performance, safety, and guest satisfaction. Your duties will include developing and implementing operational policies and procedures, managing staff schedules and performance, and overseeing inventory and supply chain management. You will also be involved in budgeting, financial reporting, and identifying cost-saving opportunities. The ideal candidate will have a strong background in operations management, preferably within the leisure and sports industry. Excellent leadership, communication, and problem-solving skills are essential. You will work closely with the marketing team to ensure successful promotion and execution of park activities. Experience in risk management and ensuring compliance with all safety regulations is paramount. This role requires the ability to train and motivate a diverse team, foster a positive work environment, and drive continuous improvement. You will also be responsible for managing vendor relationships and negotiating contracts. The ability to analyze operational data and implement data-driven strategies for improvement is crucial. If you are a results-oriented leader with a passion for the adventure and leisure sector, and thrive in a remote work environment, this is an exceptional opportunity. You will play a key role in ensuring the success and growth of our adventure park offerings, working remotely with operational oversight of sites near **Mlolongo, Machakos, KE**.
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Head of Sports and Leisure Operations
Posted 21 days ago
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Job Description
Our client, a prominent hospitality and leisure group, is seeking an innovative and experienced Head of Sports and Leisure Operations to lead their remote management team. This senior position will be responsible for overseeing and enhancing all aspects of our sports and leisure facilities, programs, and guest experiences. You will develop and implement strategic plans to drive revenue growth, optimize operational efficiency, and ensure the highest standards of safety and guest satisfaction. The ideal candidate will have a deep understanding of sports management, event planning, recreational programming, and customer service within the leisure industry. A proven track record of leadership, budget management, and team development is essential. This remote role requires exceptional strategic thinking, strong communication and negotiation skills, and the ability to effectively manage relationships with vendors, partners, and internal stakeholders. Your responsibilities will include conceptualizing new leisure offerings, managing operational budgets, ensuring compliance with health and safety regulations, and driving marketing initiatives to promote our sports and leisure activities. You will also be instrumental in developing staff training programs and fostering a culture of excellence. This is an exciting opportunity to shape the future of sports and leisure offerings for a leading organization from a flexible remote setting, significantly impacting guest engagement and business success. A passion for the industry, a commitment to innovation, and a strategic approach to operational management are crucial for success in this influential role.
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