887 Hospitality jobs in Kenya

• Develop and execute comprehensive revenue management strategies for hotels and other hospitality venues.
• Analyze market data, competitor pricing, and demand forecasts to optimize room rates and inventory allocation.
• Implement dynamic pricing strategies across various booking channels to maximize occupancy and revenue (RevPAR).
• Manage and forecast short-term and long-term demand for all market segments.
• Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
• Monitor and analyze key performance indicators (KPIs) such as occupancy, ADR, and RevPAR.
• Utilize revenue management software and systems to support decision-making processes.
• Conduct regular performance reviews and provide actionable recommendations to property management.
• Identify new revenue opportunities and develop strategies to capitalize on them.
• Train and mentor junior revenue management staff.
• Stay updated on industry best practices, technological advancements, and market trends in hospitality revenue management.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 5-7 years of progressive experience in hotel revenue management or a closely related analytical role within the hospitality industry.
• Proven track record of successfully implementing revenue management strategies that drive significant revenue growth.
• Strong analytical and quantitative skills, with the ability to interpret complex data sets.
• Proficiency in using revenue management systems (e.g., IDeaS, Duetto, Opera) and business intelligence tools.
• Excellent understanding of pricing strategies, market segmentation, and demand forecasting.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently and manage multiple properties or projects concurrently in a remote environment.
• Demonstrated ability to think strategically and make data-driven decisions.
• A passion for the hospitality industry and a drive for continuous improvement.

Career Opportunity at James Flavian College of Business & Technology

We are excited to announce that we are hiring a
Hospitality Trainer
to join our academic team. This role is ideal for a passionate hospitality professional with a drive to mentor and shape the future of the industry.

What we're looking for:

Diploma/Degree in Hospitality / Hotel & Restaurant Management

2–4 years' industry experience

Strong communication & training skills

KSTVET Certification (an added advantage)

Send your CV to

Deadline:
29th September 2025

Join us in delivering education that is
purposeful, impactful, and industry-relevant
.

We are seeking a dynamic and results-driven
Hospitality Sales Officer

to oversee both corporate and leisure sales for our serviced apartments. The role focuses on driving revenue by securing key accounts, maintaining client relationships, and capitalizing on both short- and long-stay opportunities. You will be instrumental in promoting the serviced apartment offering to corporate clients, travel partners, and individual guests while collaborating with internal teams to ensure seamless service delivery. 

Responsibilities

1. Identify, target, and acquire new corporate and leisure clients for serviced apartments through market research, networking, and proactive sales efforts.
2. Build and nurture long-term relationships with key accounts to maximize repeat business and client retention.
3. Develop and implement strategic sales plans to achieve and exceed revenue targets.
4. Lead contract negotiations, proposals, and pricing discussions in alignment with company policies.
5. Collaborate with marketing and operations teams to create tailored offers, promotions, and client solutions.
6. Monitor competitor activities, market trends, and customer feedback to adjust sales strategies accordingly.
7. Conduct regular client engagement through calls, meetings, and site visits.
8. Manage tenders, RFPs, and contract renewals for corporate accounts.
9. Participate in sales events, trade fairs, familiarization trips, and sales blitzes as assigned.
10. Maintain accurate records of sales activities, pipeline, and client interactions using CRM tools.
11. Stay updated on market dynamics specific to the serviced apartment sector, including pricing, occupancy, and demand trends.
12. Any other duties as assigned by management.

Qualifications

• Bachelor's degree in business, Sales, Hospitality, or a related field would be an added advantage.
• Proven experience in corporate and leisure sales within the hospitality or serviced apartments sector.
• Strong negotiation, communication, and relationship-building skills.
• Demonstrated ability to meet and exceed revenue targets.
• Knowledge of the serviced apartments market and client expectations.
• Proficiency in CRM systems and MS Office tools.
• Self-driven with excellent organizational and time management skills.

Sounds like you? If Yes, share your application to with subject head 'Hospitality Sales Officer' not later than 31st August 2025.

• Assist in providing exceptional guest service, addressing inquiries and resolving issues promptly.
• Support food and beverage service, including order taking, serving, and table management.
• Learn and implement standard operating procedures for all hospitality functions.
• Participate in on-site training sessions covering various departments.
• Complete assigned online learning modules and assignments related to hospitality management.
• Assist with event setup and execution as required.
• Maintain cleanliness and organization in guest areas and operational spaces.
• Gain exposure to front desk operations, reservations, and check-in/check-out procedures.
• Support kitchen and bar operations under supervision.
• Develop customer service skills and professional etiquette.
• Learn about inventory management and stock control procedures.
• Shadow experienced team members to gain practical insights.
• Contribute to a positive and welcoming atmosphere for guests and colleagues.
• Assist with administrative tasks as needed, which may include remote data entry.
• Adhere to all health, safety, and hygiene standards.

• A passion for customer service and the hospitality industry.
• Excellent interpersonal and communication skills.
• Eagerness to learn and a proactive attitude.
• Ability to work effectively both independently and as part of a team.
• Basic computer literacy for remote learning and tasks.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• A desire to develop practical skills in a fast-paced environment.
• Good presentation and a professional demeanor.
• Ability to handle physical tasks such as standing and walking for extended periods during on-site shifts.
• Must be eligible to work in Kenya.
• Comfortable commuting to **Meru, Meru, KE** for scheduled on-site duties.

• Directing and supervising all operational departments to ensure smooth and efficient service delivery.
• Developing and implementing operational policies and procedures to enhance guest satisfaction and streamline workflows.
• Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
• Recruiting, training, and developing a high-performing team of hospitality professionals.
• Ensuring compliance with all health, safety, and hygiene standards.
• Resolving guest complaints and concerns promptly and effectively, maintaining a high level of guest satisfaction.
• Collaborating with marketing and sales teams to develop and execute strategies that drive business growth.
• Monitoring operational performance through key metrics and implementing corrective actions as needed.
• Maintaining relationships with suppliers and vendors to ensure the availability of quality products and services.
• Upholding the establishment's brand standards and ensuring a consistently positive guest experience.