48 Hospitality Management jobs in Kenya
Remote Hospitality Management Specialist
80200 Shella
KES90000 Annually
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Posted today
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Job Description
Our client is seeking a seasoned and results-oriented Remote Hospitality Management Specialist to oversee and enhance operational excellence across various properties. This role demands a strategic thinker with a deep understanding of the hospitality industry, focusing on delivering exceptional guest experiences and maximizing profitability. You will be responsible for developing and implementing innovative management strategies, setting service standards, and ensuring compliance with industry regulations. Key duties include performance analysis, identifying areas for improvement, and collaborating with on-site teams to drive efficiency and guest satisfaction. The ideal candidate will have a proven track record in hotel management, resort operations, or a related hospitality field. Strong leadership, communication, and problem-solving skills are essential, coupled with the ability to manage diverse teams remotely. You will leverage technology to monitor operations, analyze guest feedback, and implement targeted improvements. This fully remote position requires exceptional organizational skills and the ability to thrive in an autonomous work environment. We are looking for an individual passionate about elevating the guest experience and contributing to the continued success of our hospitality ventures. You will be instrumental in developing training programs, refining operational procedures, and ensuring brand consistency across all locations. The ability to adapt to evolving market trends and implement creative solutions is highly valued. If you are a dedicated hospitality professional seeking a challenging and rewarding remote opportunity to make a significant impact, we encourage you to apply. Join our team and help shape the future of exceptional hospitality.
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0
Senior Hospitality Revenue Management Strategist
80100 Nairobi, Nairobi
KES220000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious and dynamic group in the hospitality and tourism industry, is looking for a Senior Hospitality Revenue Management Strategist to lead their revenue optimization efforts. This fully remote position offers a unique chance to influence the financial success of diverse properties within the portfolio, providing strategic insights from anywhere. You will be instrumental in maximizing revenue and profitability by developing and implementing sophisticated pricing and inventory management strategies.
The ideal candidate will have a deep understanding of the hospitality market, including demand forecasting, competitive analysis, and customer segmentation. You will be responsible for analyzing market trends, identifying opportunities for revenue growth, and implementing dynamic pricing strategies across various channels, including online travel agencies (OTAs), direct bookings, and global distribution systems (GDS). Your expertise will be crucial in optimizing room rates, managing inventory effectively, and ensuring that pricing strategies are aligned with the overall business objectives. This role requires exceptional analytical skills, proficiency in revenue management software, and a strong grasp of data visualization techniques to present complex information clearly. You will collaborate closely with property management, sales, and marketing teams to ensure cohesive execution of revenue strategies. Key responsibilities include conducting competitive pricing analysis, forecasting demand fluctuations, and developing promotional offers to drive occupancy and average daily rate (ADR). You will also be involved in budgeting, forecasting, and performance reporting, providing actionable insights to stakeholders. The ability to identify and capitalize on emerging market trends and adapt strategies accordingly is vital. Experience with hotel management systems (PMS) and various revenue management systems (RMS) is a must. You will be expected to stay abreast of the latest advancements in revenue management technology and methodologies. Strong leadership and communication skills are essential, as you will be guiding revenue management decisions and presenting strategic recommendations to senior leadership. This role offers the challenge of optimizing revenue for a diverse range of hospitality assets while enjoying the benefits of a remote work environment.
Responsibilities:
The ideal candidate will have a deep understanding of the hospitality market, including demand forecasting, competitive analysis, and customer segmentation. You will be responsible for analyzing market trends, identifying opportunities for revenue growth, and implementing dynamic pricing strategies across various channels, including online travel agencies (OTAs), direct bookings, and global distribution systems (GDS). Your expertise will be crucial in optimizing room rates, managing inventory effectively, and ensuring that pricing strategies are aligned with the overall business objectives. This role requires exceptional analytical skills, proficiency in revenue management software, and a strong grasp of data visualization techniques to present complex information clearly. You will collaborate closely with property management, sales, and marketing teams to ensure cohesive execution of revenue strategies. Key responsibilities include conducting competitive pricing analysis, forecasting demand fluctuations, and developing promotional offers to drive occupancy and average daily rate (ADR). You will also be involved in budgeting, forecasting, and performance reporting, providing actionable insights to stakeholders. The ability to identify and capitalize on emerging market trends and adapt strategies accordingly is vital. Experience with hotel management systems (PMS) and various revenue management systems (RMS) is a must. You will be expected to stay abreast of the latest advancements in revenue management technology and methodologies. Strong leadership and communication skills are essential, as you will be guiding revenue management decisions and presenting strategic recommendations to senior leadership. This role offers the challenge of optimizing revenue for a diverse range of hospitality assets while enjoying the benefits of a remote work environment.
Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize RevPAR and GOPPAR.
- Conduct in-depth market and competitor analysis to inform pricing decisions.
- Optimize room rates and inventory across all distribution channels.
- Develop accurate demand forecasts and identify potential revenue opportunities.
- Create and manage tactical pricing initiatives and promotional offers.
- Collaborate with hotel operations, sales, and marketing teams.
- Analyze booking pace, pick-up, and market mix reports.
- Prepare regular performance reports and present strategic recommendations to management.
- Stay informed about industry trends and best practices in revenue management.
- Utilize revenue management systems (RMS) and Property Management Systems (PMS).
- Bachelor's degree in Hospitality Management, Business, Finance, or a related field.
- Minimum of 6 years of progressive experience in hospitality revenue management.
- Proven track record of successfully increasing revenue and profitability for hotels/resorts.
- Expertise in revenue management principles, forecasting, and pricing strategies.
- Proficiency with RMS/PMS software and data analysis tools.
- Strong analytical and problem-solving capabilities.
- Excellent communication and presentation skills.
- Ability to thrive and be highly productive in a remote work setting.
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1
Senior Hospitality Revenue Management Strategist
40100 Kisumu
KES280000 Annually
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Posted 2 days ago
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Job Description
Our client, a dynamic and rapidly expanding hospitality group, is looking for a sophisticated Senior Hospitality Revenue Management Strategist to join their fully remote team. This role offers the flexibility to optimize revenue from anywhere in Kenya. The Senior Revenue Management Strategist will be responsible for developing and implementing advanced pricing and inventory strategies across various properties to maximize room revenue and overall profitability. You will analyze market trends, competitive landscapes, and historical data to forecast demand and make data-driven decisions. This position requires a deep understanding of the hospitality industry, sophisticated analytical skills, and proficiency with revenue management systems and tools. Your insights will be crucial in driving optimal financial performance for our clients' establishments.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive revenue management strategies for hotels and other hospitality venues.
- Analyze market data, competitor pricing, and demand forecasts to optimize room rates and inventory allocation.
- Implement dynamic pricing strategies across various booking channels to maximize occupancy and revenue (RevPAR).
- Manage and forecast short-term and long-term demand for all market segments.
- Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
- Monitor and analyze key performance indicators (KPIs) such as occupancy, ADR, and RevPAR.
- Utilize revenue management software and systems to support decision-making processes.
- Conduct regular performance reviews and provide actionable recommendations to property management.
- Identify new revenue opportunities and develop strategies to capitalize on them.
- Train and mentor junior revenue management staff.
- Stay updated on industry best practices, technological advancements, and market trends in hospitality revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 5-7 years of progressive experience in hotel revenue management or a closely related analytical role within the hospitality industry.
- Proven track record of successfully implementing revenue management strategies that drive significant revenue growth.
- Strong analytical and quantitative skills, with the ability to interpret complex data sets.
- Proficiency in using revenue management systems (e.g., IDeaS, Duetto, Opera) and business intelligence tools.
- Excellent understanding of pricing strategies, market segmentation, and demand forecasting.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple properties or projects concurrently in a remote environment.
- Demonstrated ability to think strategically and make data-driven decisions.
- A passion for the hospitality industry and a drive for continuous improvement.
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2
Head of Revenue Management, Hospitality
20200 Kapsuser
KES500000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent player in the hospitality sector, is looking for an innovative Head of Revenue Management to drive profitability and market share. This position is fully remote, offering flexibility in your work location. You will be responsible for developing and implementing dynamic pricing strategies, forecasting demand, and optimizing revenue streams across all properties. Key duties include analyzing market trends, competitor pricing, and customer behavior to identify opportunities for revenue enhancement. You will oversee the management of inventory, distribution channels, and sales promotions. The ideal candidate will possess extensive experience in revenue management within the hospitality industry, a deep understanding of yield management principles, and proficiency in revenue management systems and analytical tools. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; a Master's degree is a plus. Strong analytical, strategic thinking, and leadership skills are essential. You will collaborate closely with sales, marketing, and operations teams to ensure cohesive strategy execution. This role is crucial for maximizing financial performance and maintaining a competitive edge. The ability to interpret complex data and translate it into actionable strategies is paramount. Embrace this remote opportunity to shape the financial future of prestigious establishments in Kericho, Kericho, KE .
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3
Director of Revenue Management - Hospitality (Remote)
80100 Nairobi, Nairobi
KES480000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious group of hotels and resorts, is seeking an accomplished Director of Revenue Management to lead their strategic pricing and forecasting efforts in a fully remote capacity. This pivotal role will be responsible for optimizing revenue across all properties by developing and implementing effective revenue management strategies, pricing models, and demand forecasting techniques. You will analyze market trends, competitor pricing, and historical data to identify opportunities for revenue growth and market share expansion. The ideal candidate will possess extensive experience in revenue management within the hospitality industry, demonstrating a deep understanding of hotel operations, distribution channels, and dynamic pricing strategies. Strong analytical, quantitative, and leadership skills are essential. This is a remote-first position, allowing you to contribute your expertise from anywhere in Kenya while impacting the financial performance of our esteemed establishments. Key responsibilities include developing annual revenue forecasts, setting room rates and inventory controls, and collaborating with sales, marketing, and operations teams to align strategies. You will also oversee the implementation and utilization of revenue management systems and provide training and guidance to property-level teams. We are looking for a results-oriented leader with a passion for data-driven decision-making and the ability to thrive in a virtual, fast-paced environment. Exceptional communication and presentation skills are required to effectively convey strategies and insights to senior leadership. If you are a strategic thinker with a proven track record in maximizing hotel revenue and seeking a challenging remote opportunity, we invite you to apply. Join our esteemed organization and play a key role in driving profitability and success.
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4
Senior Director of Hospitality Operations - Remote Management
50100 Kakamega, Western
KES520000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly accomplished and strategic Senior Director of Hospitality Operations to oversee and elevate their hospitality services and offerings. This is a senior-level, fully remote position requiring extensive experience in hospitality management, operational excellence, and a keen understanding of guest services. You will be responsible for setting the operational direction, ensuring exceptional standards of service, and driving profitability across all managed hospitality entities.
Key responsibilities include developing and implementing operational strategies that align with the company's vision and guest experience goals. You will manage budgets, oversee P&L statements, and identify opportunities for cost savings and revenue enhancement. This role involves setting service standards, implementing training programs for staff, and ensuring compliance with health, safety, and regulatory requirements. Building and maintaining strong relationships with suppliers, partners, and stakeholders will be crucial. You will lead and inspire a remote team of operational managers and staff, fostering a culture of service excellence and continuous improvement. Analyzing operational performance data, identifying trends, and implementing data-driven solutions will be a core aspect of your duties. The ideal candidate will possess exceptional leadership, strategic thinking, and problem-solving skills. A deep understanding of the hospitality industry, customer service principles, and operational best practices is essential. You must be adept at managing complex operations, driving innovation, and delivering outstanding guest experiences in a remote management capacity.
Qualifications: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A Master's degree or relevant certifications (e.g., CHA) are highly desirable. A minimum of 8-10 years of progressive experience in hospitality operations management, with at least 4 years in a senior leadership role, is essential. Proven track record of successfully managing multiple hospitality operations and driving financial performance. Extensive knowledge of hotel operations, food & beverage, event management, and guest services. Experience in developing and implementing operational strategies and quality standards. Strong financial acumen, including P&L management and budgeting. Proven ability to lead and motivate remote teams. Excellent communication, negotiation, and interpersonal skills. This is a premier opportunity to lead the operational strategy for a prominent hospitality organization, offering the ultimate flexibility of a fully remote role and the chance to make a significant impact on service delivery and business success. We are seeking a visionary leader dedicated to redefining hospitality excellence.
Key responsibilities include developing and implementing operational strategies that align with the company's vision and guest experience goals. You will manage budgets, oversee P&L statements, and identify opportunities for cost savings and revenue enhancement. This role involves setting service standards, implementing training programs for staff, and ensuring compliance with health, safety, and regulatory requirements. Building and maintaining strong relationships with suppliers, partners, and stakeholders will be crucial. You will lead and inspire a remote team of operational managers and staff, fostering a culture of service excellence and continuous improvement. Analyzing operational performance data, identifying trends, and implementing data-driven solutions will be a core aspect of your duties. The ideal candidate will possess exceptional leadership, strategic thinking, and problem-solving skills. A deep understanding of the hospitality industry, customer service principles, and operational best practices is essential. You must be adept at managing complex operations, driving innovation, and delivering outstanding guest experiences in a remote management capacity.
Qualifications: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A Master's degree or relevant certifications (e.g., CHA) are highly desirable. A minimum of 8-10 years of progressive experience in hospitality operations management, with at least 4 years in a senior leadership role, is essential. Proven track record of successfully managing multiple hospitality operations and driving financial performance. Extensive knowledge of hotel operations, food & beverage, event management, and guest services. Experience in developing and implementing operational strategies and quality standards. Strong financial acumen, including P&L management and budgeting. Proven ability to lead and motivate remote teams. Excellent communication, negotiation, and interpersonal skills. This is a premier opportunity to lead the operational strategy for a prominent hospitality organization, offering the ultimate flexibility of a fully remote role and the chance to make a significant impact on service delivery and business success. We are seeking a visionary leader dedicated to redefining hospitality excellence.
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5
Senior Housekeeper - Remote Resort Management
30400 Tuwan
KES45000 Monthly
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Posted 2 days ago
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Job Description
Our client is seeking a highly experienced and detail-oriented Senior Housekeeper to oversee remote housekeeping operations for their properties. This position is fully remote, requiring excellent organizational and communication skills to manage teams and ensure high standards of cleanliness and guest satisfaction from afar. You will be responsible for developing and implementing housekeeping protocols, training remote staff, managing inventory of supplies, and ensuring compliance with health and safety regulations. Your role will involve remote inspection coordination, performance monitoring of housekeeping staff, and proactive problem-solving to address any issues that may arise. The ideal candidate is a leader with a strong background in hospitality management and a proven ability to maintain impeccable standards in a remote setting. You will be crucial in ensuring a positive guest experience through exceptional cleanliness and order.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop, implement, and enforce high standards for housekeeping services across properties.
- Train, supervise, and manage remote housekeeping staff, ensuring adherence to established protocols.
- Create and manage cleaning schedules and assign tasks to housekeeping teams.
- Monitor inventory of linens, cleaning supplies, and amenities, and place orders as needed.
- Ensure all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation.
- Implement and oversee strict adherence to health, safety, and sanitation regulations.
- Conduct remote quality checks and inspections to ensure compliance with standards.
- Respond promptly to guest requests and concerns related to housekeeping services.
- Manage housekeeping budgets and control expenses related to supplies and staffing.
- Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations.
- Develop and update housekeeping manuals and training materials.
- Motivate and lead housekeeping teams to achieve optimal performance and guest satisfaction.
Qualifications:
- Extensive experience in housekeeping management within the hospitality industry.
- Proven ability to lead and manage remote teams effectively.
- Strong understanding of cleaning techniques, sanitation standards, and safety regulations.
- Excellent organizational, time-management, and multitasking skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in using property management systems (PMS) and other relevant software.
- Ability to work independently and proactively in a remote work environment.
- A keen eye for detail and a commitment to maintaining high standards.
- Experience in inventory management and budget control.
- Customer-focused approach with a commitment to guest satisfaction.
- Knowledge of sustainable cleaning practices is a plus.
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6
Director of Revenue Management - Luxury Hospitality
50200 Tuwan
KES480000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious hospitality group, is seeking a visionary Director of Revenue Management to spearhead their revenue optimization strategies across their portfolio. This is an exciting fully remote opportunity for a seasoned professional to make a significant impact from anywhere in the world. You will be instrumental in developing and implementing dynamic pricing strategies, forecasting demand accurately, and maximizing profitability for our esteemed properties. The ideal candidate possesses a deep understanding of the luxury hospitality market, a data-driven approach, and exceptional analytical capabilities.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive revenue management strategies to optimize occupancy, average daily rate (ADR), and overall revenue across multiple properties.
- Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to identify opportunities and mitigate risks.
- Implement and manage pricing and inventory controls across all distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), and direct bookings.
- Collaborate closely with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
- Develop and maintain sophisticated reporting mechanisms to track key performance indicators (KPIs) and provide actionable insights to senior leadership.
- Utilize revenue management systems (RMS) and business intelligence tools to their full potential.
- Identify and implement best practices in revenue management to drive continuous improvement.
- Train and mentor hotel management teams on revenue management principles and effective implementation.
- Monitor industry trends and emerging technologies to ensure the company remains at the forefront of revenue optimization.
- Present strategic recommendations and performance reviews to executive management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. An MBA or advanced degree is preferred.
- Minimum of 8 years of progressive experience in revenue management within the hospitality industry, with a strong focus on luxury or upscale segments.
- Demonstrated success in developing and implementing strategies that have significantly increased revenue and profitability.
- Expertise in using various revenue management systems (e.g., Duetto, IDeaS, Oracle Opera), PMS, and BI tools.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent leadership, communication, and presentation skills.
- Proven ability to work independently and effectively manage multiple priorities in a remote setting.
- A deep understanding of market dynamics, customer behavior, and the competitive landscape in the hospitality sector.
- Strategic thinker with a proactive and results-oriented mindset.
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7
Senior Hospitality Operations Manager - Virtual Event Management
20102 Nyeri Town
KES6000000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a renowned name in the hospitality industry, is pioneering innovative digital guest experiences and seeks a seasoned Senior Hospitality Operations Manager with a focus on virtual event management to join their dynamic, remote-first team. This position offers a unique opportunity to leverage your extensive hospitality expertise in a fully remote capacity, overseeing the strategic planning, execution, and optimization of high-profile virtual and hybrid events. You will be responsible for ensuring seamless operations, exceptional guest satisfaction, and efficient resource allocation for a diverse portfolio of digital hospitality offerings. Key responsibilities include developing and refining operational workflows for virtual events, managing online guest services, coordinating with technology partners and vendors, implementing quality control measures, and analyzing event performance data to drive continuous improvement. The ideal candidate will possess a strong background in hospitality management, with at least 7 years of experience in operations, event planning, or a related field. Prior experience with virtual event platforms, digital marketing, and customer service in an online environment is essential. A Bachelor's degree in Hospitality Management, Business Administration, or a relevant discipline is required. You must demonstrate exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced, remote work setting. Strong leadership, problem-solving, and communication skills are critical for effectively managing teams and interacting with clients and stakeholders virtually. This role demands creativity, adaptability, and a deep understanding of how to translate the essence of hospitality into engaging online experiences. Join our client and help redefine the future of hospitality in the digital age, creating memorable virtual experiences for guests worldwide.
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8
Remote Food Service Manager
00100 Makongeni
KES110000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking an experienced and innovative Remote Food Service Manager to oversee and optimize their food service operations remotely. This unique, fully remote position is ideal for a seasoned professional with a strong background in culinary operations, staff management, and customer service. You will be responsible for developing and implementing high-quality food service standards, ensuring operational efficiency, and maintaining exceptional customer satisfaction from a distance. Your core duties will include menu planning and development, working with suppliers for procurement, and managing food costs effectively. You will supervise a remote team of food service staff, providing clear guidance, training, and performance feedback through virtual channels.
The ideal candidate will be proficient in using food service management software and digital tools for inventory control, scheduling, and reporting. Strong problem-solving skills are crucial for addressing operational challenges, ensuring seamless service delivery, and maintaining compliance with health and safety regulations, even without direct on-site supervision. You will collaborate closely with marketing and product development teams to introduce new menu items and promotions. The ability to analyze sales data, track key performance indicators, and implement strategies for growth is essential. Excellent communication and interpersonal skills are vital for building and maintaining strong relationships with remote staff, clients, and vendors. This role requires a proactive approach to identifying opportunities for innovation and improvement in food service delivery. The successful candidate will demonstrate strong leadership qualities, a passion for food, and a commitment to excellence in a remote operational setting.
Location: This is a fully remote position. The successful candidate will manage food service operations virtually, requiring strong digital communication and organizational capabilities.
The ideal candidate will be proficient in using food service management software and digital tools for inventory control, scheduling, and reporting. Strong problem-solving skills are crucial for addressing operational challenges, ensuring seamless service delivery, and maintaining compliance with health and safety regulations, even without direct on-site supervision. You will collaborate closely with marketing and product development teams to introduce new menu items and promotions. The ability to analyze sales data, track key performance indicators, and implement strategies for growth is essential. Excellent communication and interpersonal skills are vital for building and maintaining strong relationships with remote staff, clients, and vendors. This role requires a proactive approach to identifying opportunities for innovation and improvement in food service delivery. The successful candidate will demonstrate strong leadership qualities, a passion for food, and a commitment to excellence in a remote operational setting.
Location: This is a fully remote position. The successful candidate will manage food service operations virtually, requiring strong digital communication and organizational capabilities.
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