2,996 Hospitality Management jobs in Kenya

Senior Leisure Operations Manager - Adventure Tourism

00203 Ongata Rongai, Rift Valley KES190000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading operator in adventure tourism and outdoor recreation, is seeking a seasoned and enthusiastic Senior Leisure Operations Manager to oversee and enhance their operational excellence from a fully remote capacity. This role is paramount in ensuring the seamless delivery of high-quality, safe, and memorable experiences for guests participating in a variety of adventure activities. You will be responsible for strategic planning, team leadership, resource management, and maintaining impeccable safety standards across all operations. The ideal candidate possesses extensive experience in leisure or tourism operations, strong leadership skills, and a proven ability to manage complex logistics and teams remotely.

Key Responsibilities:
  • Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
  • Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
  • Ensure strict adherence to all health, safety, and environmental regulations and best practices.
  • Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
  • Manage budgets, control costs, and identify opportunities for revenue enhancement.
  • Develop and maintain strong relationships with suppliers, partners, and local authorities.
  • Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
  • Implement quality control measures and gather customer feedback to drive continuous improvement.
  • Plan and execute special events or new adventure offerings.
  • Respond effectively to emergencies and manage crisis situations.
  • Utilize remote management tools and communication platforms to effectively oversee operations.
  • Conduct regular virtual performance reviews and provide ongoing coaching to the team.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
  • Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
  • Proven experience in managing teams and budgets effectively.
  • In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
  • Strong understanding of customer service principles and guest experience management.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to problem-solve and make sound decisions under pressure.
  • Proficiency in using operational management software and remote collaboration tools.
  • Ability to work independently, manage time effectively, and maintain high standards in a remote role.
  • First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
This is an exciting opportunity to shape the future of adventure tourism operations remotely, impacting experiences for clients engaging with activities in the vicinity of Ongata Rongai, Kajiado, KE . Join our client's dedicated team and lead the way in delivering exceptional leisure experiences.
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Senior Sports and Leisure Operations Manager

60100 Embu, Eastern KES185000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking an experienced and enthusiastic Senior Sports and Leisure Operations Manager to oversee and enhance their offerings. This role is fully remote, focusing on strategic planning, program development, and operational excellence for sports and leisure activities. You will be responsible for creating and managing diverse programs that promote health, wellness, and community engagement. The ideal candidate will possess a deep understanding of sports management, facility operations, event planning, and customer service within the leisure industry. Your ability to develop innovative strategies and lead teams virtually will be key to success. You will ensure high standards of service delivery, safety, and satisfaction for all participants.

Key Responsibilities:
  • Develop and implement strategic plans for sports and leisure programs to meet organizational goals and community needs.
  • Oversee the planning and execution of sports events, tournaments, and recreational activities.
  • Manage facility operations, ensuring they are safe, well-maintained, and meet high standards of service.
  • Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met.
  • Recruit, train, and manage a team of sports and leisure staff, fostering a positive and productive work environment.
  • Implement customer service standards and initiatives to enhance participant satisfaction.
  • Ensure compliance with all relevant health, safety, and operational regulations.
  • Stay informed about industry trends, new program ideas, and best practices in sports and leisure management.
  • Collaborate with marketing and communications teams to promote programs and events effectively.
  • Develop partnerships with local organizations and sports governing bodies.

Qualifications:
  • Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in managing sports and leisure operations.
  • Proven experience in program development, event management, and facility operations.
  • Strong understanding of sports and fitness industry best practices.
  • Excellent leadership, team management, and interpersonal skills.
  • Proficiency in budgeting, financial management, and operational planning.
  • Strong customer service orientation and problem-solving abilities.
  • Ability to work independently and manage projects effectively in a remote setting.
  • Relevant certifications in sports or leisure management are a plus.

This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
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Leisure & Sports Program Manager

00200 Makongeni KES160000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Leisure & Sports Program Manager to lead and develop innovative programs within their organization. This role operates in a fully remote capacity, requiring a self-starter with exceptional leadership, strategic planning, and execution skills. You will be responsible for designing, implementing, and managing a diverse portfolio of leisure and sports activities, ensuring high levels of engagement, satisfaction, and operational excellence. The ideal candidate will possess a deep understanding of program development, community engagement, and the ability to foster a positive and inclusive environment for participants.

Key responsibilities include:
  • Developing and executing strategic plans for leisure and sports programs aligned with organizational goals.
  • Designing, implementing, and overseeing a variety of sports and recreational activities, events, and initiatives.
  • Managing program budgets, ensuring financial viability and maximizing resource utilization.
  • Recruiting, training, and managing program staff and volunteers, providing clear direction and support.
  • Establishing and maintaining strong relationships with community partners, sports organizations, and relevant stakeholders.
  • Ensuring all programs adhere to safety standards, policies, and regulatory requirements.
  • Monitoring program performance, gathering feedback, and conducting evaluations to identify areas for improvement and innovation.
  • Developing and implementing effective marketing and communication strategies to promote program offerings and attract participants.
  • Utilizing digital tools and platforms to manage program operations, track participation, and communicate with stakeholders.
  • Identifying opportunities for program expansion and development to meet evolving community needs.
  • Staying informed about current trends and best practices in leisure and sports management.
  • Addressing participant inquiries and resolving any issues or concerns that may arise.
A Bachelor's degree in Sports Management, Recreation Management, Physical Education, or a related field is required, along with a minimum of 5 years of progressive experience in program management within the leisure or sports sector. Proven leadership experience and a track record of successfully developing and managing complex programs are essential. Excellent communication, interpersonal, and problem-solving skills are paramount. The ability to work independently, manage multiple priorities, and thrive in a remote-first work environment is critical for this role. This is a significant opportunity to shape the future of leisure and sports offerings in a flexible, remote setting.
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Senior Leisure Operations Director

90100 Nyeri Town KES850000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Senior Leisure Operations Director to lead their remote operations team. This pivotal role will be responsible for the strategic planning, development, and execution of all leisure and hospitality-related activities. You will focus on enhancing guest experiences, optimizing operational efficiency, and driving revenue growth across various leisure ventures. The ideal candidate will possess a deep understanding of the hospitality industry, event management, recreational services, and customer relationship management. You will lead a team of remote operational staff, ensuring consistent quality of service and adherence to company standards. Key responsibilities include developing innovative leisure programs, managing budgets, overseeing marketing and promotional activities, and ensuring the highest levels of customer satisfaction. Strong leadership, strategic thinking, and excellent communication skills are essential for managing a dispersed team and diverse stakeholders through virtual platforms. Key responsibilities include:
  • Developing and implementing strategic plans for leisure operations to achieve business objectives.
  • Overseeing the day-to-day operations of leisure facilities and services.
  • Designing and managing engaging leisure programs and events.
  • Ensuring exceptional customer service and guest satisfaction.
  • Managing operational budgets, controlling costs, and optimizing revenue streams.
  • Leading, motivating, and developing a remote team of operational staff.
  • Implementing and enforcing quality standards and operational procedures.
  • Collaborating with marketing teams to develop and execute promotional campaigns.
  • Managing vendor relationships and contract negotiations.
  • Analyzing operational data and market trends to identify areas for improvement and innovation.
  • Ensuring compliance with health, safety, and regulatory requirements.
  • Developing and implementing strategies for enhancing the overall guest experience.
  • Identifying and exploring new opportunities for leisure development and expansion.
  • Providing regular reports on operational performance and financial results to senior management.
This role requires a Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field. A Master's degree is a plus. A minimum of 7 years of progressive experience in leisure operations management, with a strong focus on hospitality or event management, is essential. Demonstrated success in developing and implementing profitable leisure programs is required. Proven leadership experience, particularly in managing remote teams, is crucial. Excellent understanding of budgeting, financial management, and marketing principles is necessary. Outstanding communication, interpersonal, and problem-solving skills are paramount. The ability to think strategically and execute effectively in a remote environment is essential. Join a thriving organization committed to providing outstanding leisure experiences and offering a challenging and rewarding remote career. This role is based in **Mlolongo, Machakos, KE**, but is fully remote.
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Senior Leisure Operations Manager

50102 Moiben KES90000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading provider of recreational and hospitality services, is seeking a dynamic and experienced Senior Leisure Operations Manager to oversee and optimize their diverse leisure offerings. This is a fully remote position, offering the flexibility to manage operations and teams from anywhere within Kenya. You will be responsible for the strategic planning, development, and efficient management of all leisure operations, including fitness facilities, recreational programs, entertainment services, and guest experiences. Your role will involve setting operational standards, developing budgets, managing staff performance, ensuring compliance with health and safety regulations, and driving initiatives to enhance customer satisfaction and revenue growth. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, coupled with extensive experience in leisure operations management. Proven leadership skills, exceptional business acumen, and a strong understanding of operational best practices within the leisure and hospitality industry are essential. You must be adept at financial management, strategic planning, and team leadership. Excellent communication, interpersonal, and problem-solving skills are crucial for managing diverse stakeholders, including staff, guests, and suppliers. This position requires a proactive, results-oriented individual who can effectively lead and motivate a team in a remote capacity, ensuring the delivery of exceptional leisure experiences.

Responsibilities:
  • Develop and implement strategic plans for all leisure operations.
  • Manage daily operations of various leisure facilities and programs, ensuring high standards of service.
  • Create and manage operational budgets, controlling costs and maximizing revenue.
  • Lead, train, and motivate a team of operational staff.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Develop and implement service standards and operational procedures.
  • Monitor customer feedback and implement initiatives to enhance guest satisfaction.
  • Manage relationships with vendors and suppliers.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Collaborate with marketing and sales teams to promote leisure offerings.
Qualifications:
  • Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field.
  • Minimum of 6 years of experience in leisure or hospitality operations management.
  • Demonstrated success in managing diverse leisure facilities and services.
  • Strong understanding of operational best practices, financial management, and P&L responsibility.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Ability to work independently and drive results in a remote setting.
  • Proficiency in relevant operational software and systems.
  • Passion for delivering outstanding guest experiences.
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Leisure & Sports Facilities Manager

50100 Bungoma, Western KES150000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is searching for a dynamic and experienced Leisure & Sports Facilities Manager to oversee the operations and strategic development of their sports and recreational facilities. This is a fully remote role, enabling you to manage and plan facility improvements and programming from any location. You will be responsible for ensuring the highest standards of safety, maintenance, and user experience across all facilities. Key duties include developing operational budgets, managing staff schedules, coordinating maintenance and repair services, and implementing engaging programs and events for community members. The ideal candidate will possess a strong understanding of sports management, facility operations, and event planning. Excellent leadership, communication, and organizational skills are crucial for managing teams, engaging with diverse user groups, and fostering a positive and inclusive environment. Proficiency in facility management software and experience with budgeting and financial management are essential. You will be tasked with identifying opportunities to enhance facility offerings, improve operational efficiency, and increase community participation in sports and leisure activities. This position offers a rewarding opportunity to shape the recreational landscape and promote health and well-being within the community. Your strategic planning will influence the use and development of facilities that serve the population around Bungoma, Bungoma, KE . A bachelor's degree in Sports Management, Recreation Management, Business Administration, or a related field is required; relevant certifications or a master's degree are a plus. Significant experience in managing sports or leisure facilities, including staff supervision and operational oversight, is essential.
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Leisure and Sports Program Coordinator

80100 Nairobi, Nairobi KES75000 Annually WhatJobs remove_red_eye View All

Posted 22 days ago

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Job Description

full-time
Our client is seeking an enthusiastic and experienced Leisure and Sports Program Coordinator to join our vibrant team in a fully remote capacity. This is an exciting opportunity to design, organize, and promote engaging recreational and sports activities for diverse groups, all managed from your home office. You will be responsible for developing program calendars, coordinating events, managing participant registrations, and ensuring the smooth execution of all activities. Your role will involve sourcing and managing vendors, creating marketing materials, and communicating program details to participants and stakeholders. The ideal candidate will have a strong background in event planning, sports management, or a related field, with a passion for promoting health and wellness. Excellent organizational, communication, and interpersonal skills are essential for effective remote coordination and engagement with participants and partners. You must be creative, resourceful, and adept at problem-solving to ensure successful program delivery. Proficiency in using online platforms for event management and communication is crucial. This position requires a proactive approach to budgeting, resource allocation, and risk management for all programs. You will also be responsible for gathering feedback and evaluating program success to drive continuous improvement. We are looking for an individual who can inspire participation and foster a positive and inclusive environment through our leisure and sports initiatives, all managed remotely to support the vibrant community life in Mombasa, Mombasa, KE .
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Remote Adventure Park Operations Manager

90130 Gathiruini KES110000 Annually WhatJobs

Posted 18 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Remote Adventure Park Operations Manager. This is a fully remote position, offering you the opportunity to manage operations from anywhere. You will be responsible for overseeing the day-to-day operations of adventure parks, ensuring optimal performance, safety, and guest satisfaction. Your duties will include developing and implementing operational policies and procedures, managing staff schedules and performance, and overseeing inventory and supply chain management. You will also be involved in budgeting, financial reporting, and identifying cost-saving opportunities. The ideal candidate will have a strong background in operations management, preferably within the leisure and sports industry. Excellent leadership, communication, and problem-solving skills are essential. You will work closely with the marketing team to ensure successful promotion and execution of park activities. Experience in risk management and ensuring compliance with all safety regulations is paramount. This role requires the ability to train and motivate a diverse team, foster a positive work environment, and drive continuous improvement. You will also be responsible for managing vendor relationships and negotiating contracts. The ability to analyze operational data and implement data-driven strategies for improvement is crucial. If you are a results-oriented leader with a passion for the adventure and leisure sector, and thrive in a remote work environment, this is an exceptional opportunity. You will play a key role in ensuring the success and growth of our adventure park offerings, working remotely with operational oversight of sites near **Mlolongo, Machakos, KE**.
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Remote Director of Leisure and Sports Programming

40100 Kisumu KES100000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a visionary and energetic Remote Director of Leisure and Sports Programming to lead the development and execution of engaging activities and events. This is a fully remote position, empowering you to design and manage dynamic programs from your home office across Kenya. You will be responsible for conceptualizing, planning, and overseeing a diverse range of leisure and sports initiatives, catering to various age groups and interests. Your role will involve curating content, managing program schedules, coordinating with instructors and facilitators, and ensuring high-quality participant experiences. The ideal candidate will have a proven track record in program development, event management, and a deep understanding of the leisure and sports industry. Exceptional creativity, organizational skills, and the ability to manage multiple projects simultaneously are essential. You will work collaboratively with marketing teams to promote programs and engage the target audience. Budget management and resource allocation will be key aspects of this role. Experience in developing online and hybrid program offerings is highly valued. This position is perfect for a passionate and innovative leader who can inspire participation and foster a vibrant community through exceptional programming. You will be instrumental in shaping the leisure and sports offerings and ensuring participant satisfaction. The ability to work independently, manage your time effectively, and communicate clearly with remote teams and external partners is crucial. We are looking for a proactive individual who can identify emerging trends and adapt programming to meet evolving needs and interests.
Responsibilities:
  • Develop and implement comprehensive leisure and sports programming strategies.
  • Conceptualize, plan, and execute a variety of recreational activities and events.
  • Manage program calendars, schedules, and logistical arrangements.
  • Recruit, train, and manage instructors, coaches, and facilitators.
  • Ensure high standards of quality and participant satisfaction.
  • Oversee program budgets and manage financial resources effectively.
  • Collaborate with marketing teams for program promotion and outreach.
  • Stay updated on industry trends and best practices in leisure and sports.
  • Evaluate program effectiveness and implement improvements.
  • Foster a positive and inclusive environment for all participants.
Qualifications:
  • Bachelor's degree in Recreation Management, Sports Science, Hospitality, or a related field.
  • Minimum of 6 years of experience in program development and management within the leisure or sports sector.
  • Proven experience in event planning and execution.
  • Strong understanding of various sports and recreational activities.
  • Excellent organizational, time management, and multitasking skills.
  • Creative and innovative approach to program design.
  • Strong communication, interpersonal, and leadership abilities.
  • Experience managing budgets and financial reporting.
  • Ability to work independently in a remote setting.
  • Passion for promoting health, wellness, and community engagement.
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Senior Leisure & Sports Facility Manager

01000 Makongeni KES195000 Annually WhatJobs remove_red_eye View All

Posted 24 days ago

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full-time
Our client is seeking a dynamic and experienced Senior Leisure & Sports Facility Manager to lead the operations of their facilities. This is a fully remote position, offering a unique opportunity to manage and strategically develop sports and leisure offerings. You will be responsible for overseeing all aspects of facility operations, including staffing, programming, budgeting, maintenance, and client satisfaction. The ideal candidate will have a strong background in sports management, event planning, and customer service. You will work independently, developing strategies to enhance user experience, drive participation, and ensure the financial viability of the facilities. Responsibilities include managing budgets, developing innovative programs and events, overseeing the maintenance and safety of the facilities, and leading a team of operational staff. The ability to foster strong community engagement and build partnerships with sports organizations is essential. A bachelor's degree in Sports Management, Recreation Management, Business Administration, or a related field is required. Proven experience in facility management, staff supervision, and financial oversight is crucial. This role demands excellent leadership, organizational, and communication skills. You will be instrumental in creating vibrant and successful leisure and sports environments. This is an excellent opportunity for a forward-thinking manager to make a significant impact from a remote setting.
Responsibilities:
  • Oversee the daily operations and strategic development of leisure and sports facilities.
  • Develop and implement comprehensive operational plans, programs, and services.
  • Manage facility budgets, ensuring financial targets are met and resources are utilized efficiently.
  • Lead, train, and manage facility staff, fostering a positive and productive work environment.
  • Develop and execute marketing and promotional strategies to increase participation and revenue.
  • Ensure the highest standards of safety, cleanliness, and maintenance for all facilities.
  • Build and maintain strong relationships with members, patrons, sports clubs, and community partners.
  • Plan and manage special events, tournaments, and recreational activities.
  • Monitor industry trends and best practices to enhance service offerings.
  • Ensure compliance with all relevant health, safety, and operational regulations.
Qualifications:
  • Bachelor's degree in Sports Management, Recreation Management, Business Administration, or a related field.
  • Proven experience as a Senior Facility Manager in the leisure or sports industry.
  • Demonstrated success in managing budgets, operations, and staff.
  • Excellent understanding of sports programming, event management, and customer service principles.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in facility management software and standard office applications.
  • Ability to work independently, manage multiple priorities, and make sound decisions in a remote setting.
  • Commitment to providing exceptional user experiences and fostering community engagement.
  • Knowledge of health and safety regulations relevant to sports facilities.
  • Passion for sports, recreation, and community well-being.
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