2,996 Hospitality Management jobs in Kenya
Senior Leisure Operations Manager - Adventure Tourism
Posted 4 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
- Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
- Ensure strict adherence to all health, safety, and environmental regulations and best practices.
- Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and maintain strong relationships with suppliers, partners, and local authorities.
- Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
- Implement quality control measures and gather customer feedback to drive continuous improvement.
- Plan and execute special events or new adventure offerings.
- Respond effectively to emergencies and manage crisis situations.
- Utilize remote management tools and communication platforms to effectively oversee operations.
- Conduct regular virtual performance reviews and provide ongoing coaching to the team.
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
- Proven experience in managing teams and budgets effectively.
- In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
- Strong understanding of customer service principles and guest experience management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to problem-solve and make sound decisions under pressure.
- Proficiency in using operational management software and remote collaboration tools.
- Ability to work independently, manage time effectively, and maintain high standards in a remote role.
- First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
Senior Sports and Leisure Operations Manager
Posted 22 days ago
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Job Description
Key Responsibilities:
- Develop and implement strategic plans for sports and leisure programs to meet organizational goals and community needs.
- Oversee the planning and execution of sports events, tournaments, and recreational activities.
- Manage facility operations, ensuring they are safe, well-maintained, and meet high standards of service.
- Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met.
- Recruit, train, and manage a team of sports and leisure staff, fostering a positive and productive work environment.
- Implement customer service standards and initiatives to enhance participant satisfaction.
- Ensure compliance with all relevant health, safety, and operational regulations.
- Stay informed about industry trends, new program ideas, and best practices in sports and leisure management.
- Collaborate with marketing and communications teams to promote programs and events effectively.
- Develop partnerships with local organizations and sports governing bodies.
Qualifications:
- Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in managing sports and leisure operations.
- Proven experience in program development, event management, and facility operations.
- Strong understanding of sports and fitness industry best practices.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in budgeting, financial management, and operational planning.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage projects effectively in a remote setting.
- Relevant certifications in sports or leisure management are a plus.
This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
Leisure & Sports Program Manager
Posted 7 days ago
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Job Description
Key responsibilities include:
- Developing and executing strategic plans for leisure and sports programs aligned with organizational goals.
- Designing, implementing, and overseeing a variety of sports and recreational activities, events, and initiatives.
- Managing program budgets, ensuring financial viability and maximizing resource utilization.
- Recruiting, training, and managing program staff and volunteers, providing clear direction and support.
- Establishing and maintaining strong relationships with community partners, sports organizations, and relevant stakeholders.
- Ensuring all programs adhere to safety standards, policies, and regulatory requirements.
- Monitoring program performance, gathering feedback, and conducting evaluations to identify areas for improvement and innovation.
- Developing and implementing effective marketing and communication strategies to promote program offerings and attract participants.
- Utilizing digital tools and platforms to manage program operations, track participation, and communicate with stakeholders.
- Identifying opportunities for program expansion and development to meet evolving community needs.
- Staying informed about current trends and best practices in leisure and sports management.
- Addressing participant inquiries and resolving any issues or concerns that may arise.
Senior Leisure Operations Director
Posted 3 days ago
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Job Description
- Developing and implementing strategic plans for leisure operations to achieve business objectives.
- Overseeing the day-to-day operations of leisure facilities and services.
- Designing and managing engaging leisure programs and events.
- Ensuring exceptional customer service and guest satisfaction.
- Managing operational budgets, controlling costs, and optimizing revenue streams.
- Leading, motivating, and developing a remote team of operational staff.
- Implementing and enforcing quality standards and operational procedures.
- Collaborating with marketing teams to develop and execute promotional campaigns.
- Managing vendor relationships and contract negotiations.
- Analyzing operational data and market trends to identify areas for improvement and innovation.
- Ensuring compliance with health, safety, and regulatory requirements.
- Developing and implementing strategies for enhancing the overall guest experience.
- Identifying and exploring new opportunities for leisure development and expansion.
- Providing regular reports on operational performance and financial results to senior management.
Senior Leisure Operations Manager
Posted 8 days ago
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Job Description
Responsibilities:
- Develop and implement strategic plans for all leisure operations.
- Manage daily operations of various leisure facilities and programs, ensuring high standards of service.
- Create and manage operational budgets, controlling costs and maximizing revenue.
- Lead, train, and motivate a team of operational staff.
- Ensure compliance with all health, safety, and licensing regulations.
- Develop and implement service standards and operational procedures.
- Monitor customer feedback and implement initiatives to enhance guest satisfaction.
- Manage relationships with vendors and suppliers.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Collaborate with marketing and sales teams to promote leisure offerings.
- Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field.
- Minimum of 6 years of experience in leisure or hospitality operations management.
- Demonstrated success in managing diverse leisure facilities and services.
- Strong understanding of operational best practices, financial management, and P&L responsibility.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work independently and drive results in a remote setting.
- Proficiency in relevant operational software and systems.
- Passion for delivering outstanding guest experiences.
Leisure & Sports Facilities Manager
Posted 10 days ago
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Leisure and Sports Program Coordinator
Posted 22 days ago
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Remote Adventure Park Operations Manager
Posted 18 days ago
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Remote Director of Leisure and Sports Programming
Posted today
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Job Description
Responsibilities:
- Develop and implement comprehensive leisure and sports programming strategies.
- Conceptualize, plan, and execute a variety of recreational activities and events.
- Manage program calendars, schedules, and logistical arrangements.
- Recruit, train, and manage instructors, coaches, and facilitators.
- Ensure high standards of quality and participant satisfaction.
- Oversee program budgets and manage financial resources effectively.
- Collaborate with marketing teams for program promotion and outreach.
- Stay updated on industry trends and best practices in leisure and sports.
- Evaluate program effectiveness and implement improvements.
- Foster a positive and inclusive environment for all participants.
- Bachelor's degree in Recreation Management, Sports Science, Hospitality, or a related field.
- Minimum of 6 years of experience in program development and management within the leisure or sports sector.
- Proven experience in event planning and execution.
- Strong understanding of various sports and recreational activities.
- Excellent organizational, time management, and multitasking skills.
- Creative and innovative approach to program design.
- Strong communication, interpersonal, and leadership abilities.
- Experience managing budgets and financial reporting.
- Ability to work independently in a remote setting.
- Passion for promoting health, wellness, and community engagement.
Senior Leisure & Sports Facility Manager
Posted 24 days ago
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Job Description
Responsibilities:
- Oversee the daily operations and strategic development of leisure and sports facilities.
- Develop and implement comprehensive operational plans, programs, and services.
- Manage facility budgets, ensuring financial targets are met and resources are utilized efficiently.
- Lead, train, and manage facility staff, fostering a positive and productive work environment.
- Develop and execute marketing and promotional strategies to increase participation and revenue.
- Ensure the highest standards of safety, cleanliness, and maintenance for all facilities.
- Build and maintain strong relationships with members, patrons, sports clubs, and community partners.
- Plan and manage special events, tournaments, and recreational activities.
- Monitor industry trends and best practices to enhance service offerings.
- Ensure compliance with all relevant health, safety, and operational regulations.
- Bachelor's degree in Sports Management, Recreation Management, Business Administration, or a related field.
- Proven experience as a Senior Facility Manager in the leisure or sports industry.
- Demonstrated success in managing budgets, operations, and staff.
- Excellent understanding of sports programming, event management, and customer service principles.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in facility management software and standard office applications.
- Ability to work independently, manage multiple priorities, and make sound decisions in a remote setting.
- Commitment to providing exceptional user experiences and fostering community engagement.
- Knowledge of health and safety regulations relevant to sports facilities.
- Passion for sports, recreation, and community well-being.