229 Front Desk Staff jobs in Kenya

• Oversee the daily operations of the front desk, ensuring smooth and efficient guest services.
• Lead, train, and motivate the front desk team to deliver outstanding customer service.
• Manage reservations, room assignments, and guest requests with accuracy and efficiency.
• Handle guest inquiries, issues, and complaints promptly and professionally, escalating when necessary.
• Ensure all check-in and check-out procedures are conducted efficiently and according to hotel standards.
• Maintain the integrity of guest accounts and billing information.
• Generate daily reports on occupancy, revenue, and other key performance indicators.
• Implement and enforce hotel policies and procedures related to front desk operations.
• Collaborate with other hotel departments (Housekeeping, Maintenance, F&B) to ensure guest satisfaction.
• Conduct regular performance reviews and provide ongoing feedback to front desk staff.
• Stay updated on hotel services, amenities, and local attractions to assist guests.
• Contribute to creating a positive and welcoming atmosphere for all guests.

• High school diploma or equivalent; Associate's or Bachelor's degree in Hospitality Management or a related field is preferred.
• Minimum of 4 years of experience in hotel front desk operations, with at least 1 year in a supervisory or lead role.
• Proven experience with Property Management Systems (PMS) such as Opera, Fidelio, or similar.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage a remote team effectively.
• Proficiency in Microsoft Office Suite.
• Knowledge of hotel operations and service standards.
• Ability to remain calm and professional under pressure.
• A positive attitude and a passion for hospitality.

• Supervise and manage the daily operations of the front desk.
• Lead, train, and mentor front desk staff to ensure high performance.
• Handle guest check-ins and check-outs, ensuring accuracy and efficiency.
• Address and resolve guest complaints and issues promptly and professionally.
• Manage reservations, room assignments, and special requests.
• Maintain a high standard of customer service and guest satisfaction.
• Collaborate with housekeeping, maintenance, and food & beverage departments.
• Monitor front desk performance metrics and implement improvements.
• Ensure adherence to hotel policies and procedures.
• Manage front desk supplies and assist with budgeting.

• Proven experience as a Front Desk Supervisor or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Proficiency in hotel property management systems (PMS).
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong problem-solving and decision-making skills.
• Professional appearance and demeanor.
• Knowledge of local attractions and services is a plus.

• Supervise and manage all front desk operations, ensuring efficiency and professionalism.
• Train, mentor, and schedule front desk staff, fostering a positive team environment.
• Welcome guests warmly and handle check-in/check-out procedures efficiently.
• Respond promptly and courteously to guest inquiries, requests, and concerns.
• Resolve guest complaints with tact and efficiency, ensuring customer satisfaction.
• Maintain accurate guest records and manage room inventory effectively.
• Coordinate with housekeeping, maintenance, and food & beverage departments to ensure seamless guest service.
• Implement and enforce service standards and company policies.
• Manage guest feedback systems and implement improvements based on reviews.
• Develop and execute strategies to enhance guest loyalty and repeat business.
• Oversee the security and cash handling procedures at the front desk.
• Assist in the development of promotional packages and special offers for guests.

• High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
• Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role.
• Proven experience in customer service and conflict resolution.
• Proficiency in property management systems (PMS) and standard office software.
• Excellent communication, interpersonal, and leadership skills.
• Ability to remain calm and professional under pressure.
• Strong organizational and multitasking abilities.
• Knowledge of local attractions and services is a plus.
• Fluency in English and Kiswahili is required.
• A friendly, professional demeanor and a passion for guest satisfaction.

About Mount Kenya Wildlife Conservancy:

Mount Kenya Wildlife Conservancy, a non-profit trust, is dedicated to the long-term preservation of nature and wildlife, ensuring that future generations can experience Kenya's rich biodiversity. Situated at the foot of Mount Kenya, just 10 km from Nanyuki town, the Conservancy is nestled within the UNESCO World Heritage-listed Mount Kenya Forest ecosystem—a region renowned for its ecological significance and breathtaking landscapes.

The Conservancy plays a vital role in the protection of endangered species, most notably the critically endangered Mountain Bongo antelope. With fewer than 100 individuals remaining in the wild, the Conservancy's flagship program is integral to the National Bongo Recovery Plan, aiming to increase their population through a focused breeding and rewilding initiative.

The Conservancy runs three core programs:

1. Mountain Bongo Breeding Program
   : Focused on the breeding and eventual reintroduction of Mountain Bongo antelopes to the wild.
2. Animal Orphanage
   : Providing a safe haven for orphaned wildlife, where they receive rehabilitation and are released back into the wild when possible.
3. Conservation Education
   : Promoting environmental awareness and sustainable practices through partnerships with schools, local communities, and stakeholders like Kenya Wildlife Service (KWS) and Kenya Forest Service (KFS).

In addition to these core initiatives, the Conservancy actively engages in tree planting and biodiversity conservation efforts with local communities, fostering awareness and action to protect Kenya's natural heritage. It is home to over 30 animal species and serves as a sanctuary for wildlife.

Key Responsibilities:

Front Desk Management

• Welcome and coordinate guest movement in collaboration with animal keepers and guides.
• Sell and issue tickets to guests for Conservancy facilities.
• Maintain a tidy and presentable reception and shop with necessary materials (communication materials and merchandise).
• Manage all incoming calls efficiently.

Administrative Roles

• Handle the postage of documents and consignments as approved by management.
• Monitor dispatched materials to ensure they are received at the intended destinations.
• Maintain records of all documents dispatched within and outside the organization.
• Collect mail from the post office weekly, sort and forward any mail intended for non-MKWC recipients.
• Assist in data entry, drafting letters, and filing as required.

Donations Management

• Receive and issue receipts for all guest donations.
• Prepare and issue certificates for donations.
• Follow up on tile-related donations or projects.

Shop Management

• Ensure the safe custody of sales revenue and submit daily to the accounts office.
• Maintain accurate records of merchandise sales and stock.
• Submit timely requests for shop stocks to ensure continuous availability.

Procurement Responsibilities

• Prepare procurement paperwork (e.g., PRs, Single Source Forms) for all procurement activities.
• Source quotations for procurement needs in collaboration with the JCG Procurement Office.
• Support the JCG Procurement Office in preparing Justification Notes (JNs) and ensuring they are signed off by relevant officers.
• Input procurement paperwork for approval through official platforms (e.g., Docusign, COA App).
• Monitor the approval process and keep initiators updated on the progress.
• Send or deliver approved LPOs to selected suppliers and service providers.
• Follow up with suppliers to ensure timely delivery of goods and services.
• Confirm receipt of goods, issue goods received notes in collaboration with the Finance Manager and relevant end users.
• Ensure safe storage of procured items and maintain an updated inventory with the Finance Manager.

Qualifications Required for this Role

• Diploma in Business Administration, Office Management, Secretarial Studies, or a related field.
• Two years of hands-on administrative support experience.
• Proficiency in computer applications and office software.

Competencies required for this Role

• Good interpersonal skills.
• Strong coordination and organizational abilities.
• High attention to detail.
• Effective listening skills.
• Assertiveness in managing tasks.
• Flexibility and ability to adapt to changes

Kindly submit your application for consideration before
October 23rd, 2025.

Please be aware that due to the high volume of applications, only successful candidates will be contacted.

Description
* *Salary Range:***
Office Assistant III, SR-08: $3,266.00 per month

Examples of Duties

• C reates, edits, prints, stores, retrieves and deletes documents using a computer and word processing and other software, in draft or final form, from rough or corrected copy where format and arrangement are not clearly indicated.
• P repares, reviews and processes forms, records, reports, applications and other documents for accuracy, completion and conformance to established requirements.
• C hecks records and forms such as applications, permits, requisitions, vouchers and other materials for completeness and accuracy; evaluates the information contained therein for conformance with established requirements; and processes documents in accordance with established policies and procedures.
• S earches through a variety of paper and electronic files and records, extracts, compiles and summarizes information and prepares periodic and special report.
• C omposes routine correspondence and letters of acknowledgement.
• S ets up and maintains paper and electronic files and revises filing systems as necessary.
• P rovides general information and resolves complaints in person or over the telephone involving explanation of rules, regulations, policies and procedures and knowledge of the organization's purpose and functions.
• D etermines the need for and/or makes routine orders for necessary supplies, materials or other items.
• Ma kes arrangements for travel, equipment maintenance, telephone service, and other similar matters.
• P rovides training and guidance to, and assigns, reviews and evaluates the work of clerical subordinates performing work comparable to the class Office Assistant II.

Minimum Qualifications
Experience Requirements
:
Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown in the following table, or any equivalent combination of training and experience:

Class Title Basic Exp (years) Clerical Exp (years) Supvy Exp/Aptitude Total Exp (years)

Office Assistant III 1/2 1 ** 1-1/2

Basic Experience: Work experience which demonstrated knowledge of English grammar, spelling, and arithmetic; ability to read and understand oral and written instructions; write simply and directly and compare words and numbers quickly and accurately.

Clerical Experience: Work experience which involved the performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment and technologies.

• Supervisory Aptitude is required for positions with supervisory responsibility. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader, or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Substitutions Allowed
:

• Graduation from high school or equivalent may be substituted for Basic Experience.
• Excess Clerical Experience may be substituted for Basic Experience.
• Successful completion of a substantially full-time clerical/office support/business technology curriculum leading to a degree, diploma or certificate at an accredited community college, business or technical school which included courses in English, clerical/office procedures, and mathematics may be substituted for the required Clerical Experience on the basis of fifteen (15) semester credits of satisfactorily completed coursework for six (6) months of experience, up to a maximum of two (2) years.
• Education in a baccalaureate program at an accredited college or university may be substituted for Clerical Experience on the basis of fifteen (15) semester credits for six (6) months of experience, up to a maximum of two (2) years.

Quality of Experience
:
Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.

Supplemental Information
Salary:
The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.

*Requirements: *
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.

*Temporary Assignment: *
Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:

• A copy of the applicant's TA History Report or equivalent system-generated report;
• A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
• Copies of the applicant's signed SF-10 Forms.

* *Documents:***
Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.

Information about Temporary Positions:
Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.

Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.

Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.

12-month civil service and SSP employees enjoy a range of competitive benefits:

• Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
• Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year.
• Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.
• Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
• Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
• Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
• Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
• Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
• Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
• Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
• Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
• Social Security: As an employer, the State also contributes to an employee's social security account.
• Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
• Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.

The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.

01

BASIC EXPERIENCE REQUIREMENT:
Do you possess SIX (6) months of experience as described in the Minimum Qualification Requirements and/or do you possess a high school diploma or equivalent?

• Yes
• No

02

BASIC EXPERIENCE REQUIREMENT(Cont.):
If you answered "No" to the above question, indicate "NA".

If you possess the required Basic Education/Experience, please provide the following information to address your relevant background:

From the
Work Experience
section of your application, identify the employer(s) where you gained the appropriate experience. Provide the following information:

• Employer's name, your job title, dates employed (mo/yr to mo/yr) and the number of hours worked per week; and,
• Describe the primary function of your position and your primary duties and responsibilities.

Or

If you possess a high school diploma or GED, provide the name of your high school or organization and the city/state where you earned your diploma.

03

CLERICAL EXPERIENCE REQUIREMENT:
How many years of work experience do you have which involved performing a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment?

• No Experience
• Less than 6 months
• 6 months, but less than 1 year
• 1 Year, but less than 1-1/2 years
• 1-1/2 years, but less than 2 years
• 2 years, but less than 2-1/2 years
• 2-1/2 years or more

04

CLERICAL EXPERIENCE REQUIREMENT (Cont.):
If you do not possess the required clerical experience, indicate "NA".

If you possess the required clerical experience, please identify each experience you would like us to consider and provide the following information. Be specific and complete in your responses, and treat each position or change in employer separately.

The information for each employer should include:

• Employer's name, your job title, dates of employment (mo/yr to mo/yr) and the number of hours worked per week performing clerical duties. (Do not include time spent in non- clerical duties, e.g. retail, restaurant, customer service work);
• A detailed description of your clerical duties and responsibilities. Include examples of the tasks performed and the steps you took to accomplish your work; and,
• List the office equipment, technologies and/or software you used.

05

SUBSTITUTION OF EDUCATION FOR CLERICAL EXPERIENCE:
Please indicate if you are using the education substitution to meet the Clerical Experience Requirement.

Note:
To receive credit for your academic training, attach/submit a legible copy of your Official Transcripts with your online application.

• I successfully completed a substantially full-time clerical/office support/business technology curriculum leading to a degree, diploma or certificate at an accredited community college, business or technical school which included courses in English, clerical/office procedures, and mathematics.
• I possess education in a baccalaureate program at an accredited four-year college or university.
• I am not using the substitution.

06

TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS:
Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application.

If these documents are NOT received by the deadline, your application may be rejected.

• I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days.
• I understand, but I will not submit the required information. I understand that my application may be rejected.
• I have previously submitted my verifying documents for another recruitment.

Required Question

Who You'll Work With
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact
As the Office Services Assistant, you will oversee daily office operations to ensure a clean, organized, and efficient work environment.

You will manage the office supplies inventory, placing orders as needed, and coordinate the maintenance and repair of office equipment and facilities. Your role will include assisting with scheduling meetings, appointments, and travel arrangements for staff, as well as handling incoming and outgoing correspondence, including emails, phone calls, and mail.

You will support HR functions such as onboarding new employees and maintaining employee records. Additionally, you will organize and coordinate company events, meetings, and conferences, while maintaining office policies and procedures to ensure compliance with company standards. Providing general administrative support to the team as required will also be a key part of your responsibilities.

Your Qualifications and Skills

• Bachelor's degree in Business Administration, Office Management, or a related field
• Proven experience as an Office Administrator, Office Manager, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills
• Knowledge of office management systems and procedures
• Excellent verbal and written communication skills

About Skillmind Software:

Skillmind Software is a leading technology company specializing in HR, Payroll, ERP, and Business Automation systems. We are a fast-paced organization serving clients across Africa, India, and the Middle East, with a team of developers, project managers, and business professionals working collaboratively to deliver world-class software products.

We are looking for a dynamic
Office Administration Assistant
who can provide efficient administrative, clerical, and coordination support to our operations. The ideal candidate should have prior experience working in a busy corporate environment — preferably in the software or technology industry — and should possess strong communication, organizational, and multitasking skills.

Role Overview:

The Office Administration Assistant will be responsible for ensuring smooth day-to-day operations of the office. This includes managing documentation, correspondence, scheduling, procurement coordination, petty cash handling, and supporting management and project teams. The role requires a proactive individual who can independently manage multiple priorities while maintaining a high level of professionalism and confidentiality.

Key Responsibilities:

Administrative & Office Management

• Manage day-to-day office operations and ensure a well-organized working environment
• Maintain cleanliness, orderliness, and readiness of office facilities and equipment
• Handle office supply inventory, vendor coordination, and procurement follow-ups
• Oversee office maintenance, repairs, and logistics support for internal and external activities
• Coordinate with housekeeping, IT support, and security to ensure efficient functioning of the office

Documentation & Communication

• Draft, proofread, and format correspondence, reports, memos, and company documents
• Maintain both digital and physical filing systems for company records and project documentation
• Manage incoming and outgoing correspondence (letters, parcels, official emails)
• Ensure timely internal communication between departments and management
• Prepare meeting notes, minutes, and follow up on assigned action items

Front Office & Liaison Activities

• Act as the first point of contact for visitors, clients, and vendors
• Handle phone calls, schedule appointments, and coordinate meetings for management
• Liaise with clients, service providers, and partners professionally and promptly
• Facilitate travel arrangements, hotel bookings, and logistics for team members or visiting clients
• Support HR in onboarding new employees and coordinating office orientation

Petty Cash & Finance Support

• Manage petty cash transactions and maintain accurate records
• Prepare expense reports, payment vouchers, and reconciliations
• Coordinate with the accounts team to ensure timely submission of expense claims and receipts
• Support procurement and invoice tracking as needed

Team Coordination & Support

• Assist management and project teams with scheduling, documentation, and logistical support
• Follow up on pending tasks, deadlines, and communications across departments
• Maintain a staff attendance register and update leave records where required
• Support event planning, staff meetings, and internal communication activities
• Help in coordinating project or client-related documentation as per company standards

Compliance & Confidentiality

• Ensure proper document control and adherence to company policies and procedures
• Maintain confidentiality of sensitive business and personnel information
• Support administrative compliance with audits, licensing renewals, and statutory filings

Required Skills & Experience:

• Diploma or Bachelor's degree in Business Administration, Office Management, or a related field
• Minimum 3–5 years of experience as an Office Administrator, Administrative Assistant, or similar role (experience in a software or IT company is an added advantage)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace tools
• Excellent written and verbal communication skills
• Strong organizational, multitasking, and time management abilities
• Good understanding of record keeping, document filing, and correspondence management
• Experience in managing petty cash, vendor payments, and procurement support
• Familiarity with using CRM or ERP systems for basic administrative functions
• Professional demeanor with the ability to handle clients, vendors, and senior management efficiently
• Ability to prioritize and handle multiple assignments with minimal supervision
• Integrity, discretion, and reliability in managing confidential company information

Preferred / Nice-to-Have:

• Experience working in a fast-paced, technology-driven environment
• Knowledge of project documentation and technical file organization
• Basic understanding of HR coordination and employee engagement support
• Exposure to digital office tools such as Slack, Asana, or JIRA
• Experience with inventory or facility management software

Personal Attributes:

• Highly organized and detail-oriented
• Excellent interpersonal and customer service skills
• Proactive and resourceful with a "get things done" attitude
• Polite, professional, and calm under pressure
• Team player with a positive outlook and willingness to assist colleagues
• Reliable, disciplined, and punctual

Reporting & Team Structure:

• Reports to: Office Manager / Operations Director / CEO (as assigned)
• Works closely with: HR, Finance, Projects, and Technical Teams

What We Offer:

• Competitive salary and performance-based incentives
• Professional working environment with exposure to the software industry
• Opportunities for skill growth and development
• Supportive, collaborative, and innovation-driven culture

Join Skillmind Software and be part of a dynamic environment where you'll play a key role in ensuring smooth operations, communication flow, and coordination that keeps our growing team and projects running efficiently.