16 Testing jobs in Kenya

Position: Testing and Repairs Officer

Reporting to: Manager- Aftersales Product Engineering

Location: Nairobi, Kenya

Role type: Full Time

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
This role requires diagnosing and addressing after sale issues that come from the field as well as implementing QA/QC

measures to prevent after sales. The role requires you to be at the forefront of ensuring SunCulture products serve the client

at the optimum and in case of an aftersale ensure the best solutions are provided to the customer within the shortest time

possible.

Key Responsibilities

• Ensure diagnosis and repair of all products and their accessories sent from the field and ensuring daily collection and transportation of all repaired items back to customers.
• Evaluate all products returned as a result of an aftersale issue are within Warranty and if not advise the customer on the cost of repair.
• Troubleshoot products both remotely and onsite to confirm if the product problem is a technical error or user error.
• Identify solutions to resolve technical product design problems and escalate complex product issues
• Research and interpret blueprints, schematics, and wiring diagrams to better troubleshoot all aftersale issues reported.
• Complete quality assurance inspections, documenting corrective actions and ensure adequate amounts of quality certified products are ready for dispatch to customers
• Set standards operation procedure for all product QA/QC, troubleshooting and repairs and ensure adherence.
• Ensure proper communication, ticketing, and documentation of all aftersale issues
• Generate daily, weekly, and monthly aftersale reports highlighting issues/ product default issues that need to be addressed from the manufacturer's end.
• Perform all aftersale product-related tasks assigned from time to time

Team Coordination

Collaborate closely with the aftersale engineering and call center teams to resolve all technical issues

• Support the provision of training to the field technical teams on how to identify and resolve repair issues
• Support the provision of training to field technical teams on how to instruct customers about process, usage, and maintenance.
• Manage and resolve all aftersale issues within TAT of 48hrs from when product is received for repair
• Develop positive and professional relationships with channel partners and service providers
• Develop knowledge of all solar products and systems designed by SunCulture

Risk Management

• Be proactive in identifying all product risks based on the aftersale issues reported daily.
• Ensure the team is operating at full capacity to reduce aftersale issues and ask for extra manpower when needed to avoid burnout of team members.
• Communicate and mitigate any risk factors that are encountered with the team while at work

Does this sound like you?

• Bachelor's degree in electrical or mechanical engineering, product design, business, or other relevant fields
• 3 years of experience in providing technical solutions within set TAT to deliver exceptional customer experience
• Comfortable with ambiguity in a fast-evolving environment, and able to plan, be organized, and meet deadlines
• Hands-on, detail-oriented with strong execution skills
• Good communication skills and should ensure information communicated is clear and timely
• Independent thinker able to thrive and make decisions in a fast-paced dynamic environment with little direction
• Organized and an expert in time management
• A proven ability to work with minimal supervision
• Proactive, collaborative, organized, and curious problem solver with a "can-do" attitude

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

• Develop and execute comprehensive test plans, test cases, and test strategies for web and mobile applications.
• Lead, mentor, and manage a remote team of QA engineers, providing guidance and performance feedback.
• Oversee all aspects of the software testing process, including functional, regression, performance, security, and usability testing.
• Collaborate closely with development teams, product managers, and stakeholders to understand requirements and ensure alignment on quality goals.
• Identify, document, and track software defects using bug tracking systems (e.g., JIRA).
• Analyze test results, generate reports, and communicate findings effectively to project teams and management.
• Implement and advocate for best practices in software quality assurance and testing methodologies.
• Explore and implement automation testing strategies to improve efficiency and coverage.
• Contribute to the continuous improvement of QA processes and tools.
• Ensure adherence to quality standards and regulatory requirements.

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 7 years of experience in software quality assurance, with at least 2 years in a lead or management role.
• Proven experience in developing and implementing QA strategies and test plans.
• Expertise in various testing methodologies (Agile, Waterfall) and tools (e.g., Selenium, Appium, Postman, JIRA, TestRail).
• Strong understanding of software development lifecycle (SDLC) and QA best practices.
• Experience with automated testing frameworks and tools.
• Excellent analytical, problem-solving, and debugging skills.
• Exceptional communication, leadership, and interpersonal skills, particularly for managing a remote team.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Experience in cloud environments (AWS, Azure, GCP) and CI/CD pipelines is a plus.

• Design and develop complex automotive systems models using simulation software (e.g., MATLAB/Simulink, ANSYS).
• Conduct virtual testing and performance analysis of automotive components and integrated systems.
• Define system requirements and ensure they are met through design and simulation.
• Collaborate with cross-functional teams (hardware, software, testing) to integrate and validate system designs.
• Analyze simulation results, identify potential issues, and propose design modifications.
• Develop test plans for virtual validation and contribute to the overall testing strategy.
• Document system designs, simulation methodologies, and test results comprehensively.
• Stay current with the latest advancements in automotive engineering, simulation techniques, and relevant technologies.
• Troubleshoot and resolve complex technical challenges within automotive systems in a remote context.
• Contribute to the continuous improvement of simulation tools and processes.

• Master's degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or a related field.
• Minimum of 6 years of experience in automotive systems engineering, with a strong focus on simulation and modeling.
• Proficiency in simulation software such as MATLAB/Simulink, ANSYS, COMSOL, or similar.
• Solid understanding of automotive subsystems (e.g., powertrain, chassis, ADAS, infotainment).
• Experience with requirements management tools and version control systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, with proven ability to work effectively in a remote team environment.
• Experience with scripting languages (e.g., Python) for automation and data analysis is a plus.
• Knowledge of hardware-in-the-loop (HIL) testing is beneficial.
• Familiarity with the automotive manufacturing and supply chain dynamics relevant to the **Mlolongo, Machakos, KE** area would be advantageous, although the role is entirely remote.

• Develop and implement comprehensive quality assurance plans and procedures for automotive components and assemblies.
• Define inspection criteria, sampling plans, and testing methodologies to verify product quality.
• Analyze defect data, root cause analysis (RCA), and implement corrective and preventive actions (CAPA).
• Conduct internal audits of manufacturing processes and quality systems to ensure compliance with IATF 16949 and other relevant standards.
• Collaborate with cross-functional teams (engineering, production, supply chain) to address quality concerns and drive continuous improvement.
• Review and approve quality-related documentation, including control plans, PPAPs (Production Part Approval Process), and FMEAs (Failure Mode and Effects Analysis).
• Train and guide production and inspection personnel on quality standards and procedures.
• Manage customer complaints and returns, ensuring timely and effective resolution.
• Stay updated on automotive industry quality trends, regulatory changes, and best practices.
• Utilize quality management software and data analysis tools to track quality metrics and identify areas for improvement.
• Effectively communicate quality status, risks, and recommendations to internal teams and clients through remote reporting mechanisms.

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial), Quality Management, or a related field.
• Minimum of 5 years of experience in quality assurance, preferably within the automotive industry.
• In-depth knowledge of quality management systems, particularly IATF 16949 and associated tools (APQP, PPAP, FMEA, SPC).
• Strong analytical skills with experience in root cause analysis methodologies.
• Proficiency in using statistical software and quality analysis tools.
• Excellent understanding of manufacturing processes common in the automotive sector.
• Strong written and verbal communication skills, with the ability to articulate complex quality issues clearly.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and work autonomously in a remote setting.
• Experience with remote auditing techniques and virtual collaboration is a plus.
• Strong problem-solving capabilities and a proactive approach to quality enhancement.

Position Overview

• Job Title: Network QA Engineer
• Education: Associate's degree in technical related field
• 0-3 years of experience in 3G, 4G, 5G, LTE preferred
• Job Type: Full-Time, Hourly

Location

• Plano, TX / Bellevue, WA / Englewood Cliffs

Benefits & Perks

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Summary

• Detailed oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol, SIM OTA activation testing
• The main function of a QA mobile engineer is to develop and executing test strategies, plans, and validating UE functionality in on 4G/5G air interface and call processing technology
• Ensuring UE (user equipment) is meeting QA and Carrier requirements
• The typical QA mobile test engineer will be responsible for performing detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network

Duties And Responsibilities

• Able to work in mobile work environment (80% time working in vehicle/field, 20% in office)
• Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team
• Aid in product & feature performance analysis, evaluation of new product & SW releases
• Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network
• Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines
• Ability to work in a fast paced environment with minimal supervision
• Set up test plans to meet deadlines based on given request by project lead
• Able to determine risk items based on issues found during the test
• Able to travel 25% of the time

Skills & Qualifications

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage at one time
• Have a solid understanding of the end-to-end LTE and 5G Network Architecture
• Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network
• Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages
• Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
• Previous experience in post processing UE logs and analyze various KPI's
• Previous experience in LTE and 5G NR field test experience in live network
• Good knowledge and familiarity in 5G NSA and SA
• Previous test experience with SIM OTA Activation

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more

Our vision is 'We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit

About Reon Capital

At Reon Capital, we believe that exceptional talent knows no boundaries. As a venture capital firm investing across eCommerce, energy, sports, real estate, and payment systems, we are passionate about building future-defining ventures and equipping great people with the tools to make a lasting impact.

We work with global partners to create scalable products and platforms, while expanding our internal product engineering team to drive new innovations. Based in Nairobi, with a global outlook, we are committed to creating impactful solutions across Africa and beyond.

Role Overview:

Our engineering team is looking for a Software Quality Assurance (QA) expert to strengthen our development process and ensure our products meet the highest standards of reliability and performance. The ideal candidate will bring strong experience in QA practices, test automation, and collaborate with the engineering team to deliver quality-driven products.

Key Responsibilities:

• Develop, execute, and maintain test cases for 
  Flutter, , and
   applications.
• Perform 
  manual, automated, and regression testing
   to ensure product stability.
• Collaborate with engineers to define acceptance criteria and test coverage.
• Identify, document, and track software defects, and verify fixes.
• Validate APIs, UI/UX flows, and integrations across devices and environments.
• Continuously improve testing processes and recommend new tools or frameworks.

Skills and Experience Required:

• 2 years proven experience testing 
  web and mobile applications
  .
• Familiarity with 
  Flutter, , and
   project environments.
• Hands-on knowledge of test automation frameworks such as 
  Selenium, Cypress, Appium, or Detox
  .
• Understanding of 
  CI/CD pipelines
   and QA integration.
• Strong analytical skills with excellent attention to detail.
• Strong communication and collaboration abilities.

What We Offer:

· Growth mindset - work with a team that values learning and ownership.

· Global exposure - collaborate with teams across Europe, and Africa.

How to Apply:

If you believe you have what it takes and are excited to contribute to our engineering team, please send your
CV and cover letter
to

• Develop and execute test plans and test cases for automotive embedded software.
• Identify, document, and track software defects using bug tracking systems.
• Perform functional, integration, regression, and performance testing.
• Collaborate with software developers and engineers to resolve issues.
• Analyze software requirements and design appropriate test strategies.
• Set up and maintain test environments, including hardware and simulators.
• Contribute to the improvement of QA processes and methodologies.
• Prepare and present test reports and quality metrics.
• Stay current with automotive software development and QA best practices.

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
• Proven experience in software quality assurance, preferably in the automotive industry.
• Solid understanding of QA methodologies and test automation.
• Experience with embedded systems testing.
• Knowledge of automotive communication protocols (CAN, LIN, etc.) is a plus.
• Proficiency in bug tracking and test management tools.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills for a remote team.
• Ability to work independently and manage tasks effectively.

• Develop and execute comprehensive test cases for automotive software, including infotainment systems, driver assistance features, and vehicle control units.
• Design and implement automated testing frameworks and scripts to improve testing efficiency.
• Perform functional, integration, regression, and performance testing of software components and systems.
• Analyze test results, identify software defects, and report them clearly and concisely in a bug tracking system.
• Collaborate with software developers and system architects to understand requirements and troubleshoot issues.
• Participate in code reviews and provide feedback on software design and implementation.
• Contribute to the continuous improvement of testing processes and methodologies.
• Ensure adherence to automotive industry standards and quality management systems (e.g., ISO 26262).
• Maintain test documentation, including test plans, test cases, and test reports.
• Stay up-to-date with the latest trends and technologies in automotive software development and testing.

• Bachelor's degree in Computer Science, Electrical Engineering, Software Engineering, or a related field.
• Minimum of 3 years of experience in software testing, with a focus on embedded systems or automotive software.
• Proficiency in programming languages such as C++, Python, or Java.
• Experience with automotive communication protocols (e.g., CAN, LIN, Ethernet).
• Familiarity with automotive software development lifecycle and testing tools (e.g., Vector CANoe, Jira, TestRail).
• Knowledge of testing methodologies for embedded systems, real-time operating systems (RTOS), and automotive cybersecurity is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work effectively both independently and as part of a hybrid team.
• Understanding of functional safety standards (e.g., ISO 26262) is highly desirable.