416 Team jobs in Kenya

Prestige (Sky Team) Team Leader

Nairobi, Nairobi KES900000 - KES1200000 Y Absa Group

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Job Description

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
This role leads a team of hybrid Sky Prestige Bankers across regions, ensuring consistent delivery of relationship-based financial advisory and service excellence.

  • Responsible for performance management, portfolio oversight, pipeline coordination, and compliance adherence within the Sky Prestige team.
  • Acts as the bridge between senior leadership and frontline teams to drive segment strategy, team capability, and business growth.
  • Supports bankers in complex client matters, escalations, and execution of digital and remote servicing models.

Job Description
Sales Performance 35%

  • Monitor and drive team-wide sales performance, ensuring the achievement of individual and collective targets.
  • Review daily sales dashboards and coach underperforming bankers.
  • Coordinate with Data Led Sales Team to allocate leads strategically across the Sky Prestige team.
  • Champion execution of campaigns by assigning roles, reviewing outcomes, and reporting impact to the Head of Data Lead Sales.
  • Collaborate with colleagues in the Branch Network, Contact Centre, and Regional Business Teams to identify and engage prospective clients across the country.
  • Leverage digital channels and virtual platforms to drive customer acquisition, engagement, and onboarding.
  • Develop territory-specific growth strategies tailored to regional trends and remote client needs.
  • Focus on new to bank and cross-selling to existing customers to drive growth within the segment.
  • Vigilantly monitor personal performance daily to surpass the targets set for new and existing clients and take decisive action to rectify any performance deficiencies.
  • Proactively seek out new prestigious clients within and outside the bank's customer base to drive client acquisition.
  • Attain a comprehensive understanding of all Retail and Business Banking products to cater to customer needs effectively.
  • Devise and execute sales strategies tailored to the requirements of emerging affluent clients, ensuring consistent achievement of individual sales targets.
  • Ensure prompt funding of high-quality sales and new accounts within your portfolio at customer onboarding.
  • Drive business targets by strictly adhering to turnaround time and delivering service to the highest standards.
  • Actively champion Forex products and services among emerging affluent clients to contribute significantly to overall Forex revenue targets.
  • Deliver personalized Forex solutions that address clients' international transaction needs, providing them with competitive and comprehensive offerings.
  • Collaborate with other business functions to devise and execute sales initiatives, maximizing cross-selling and enhancing customer profiling opportunities in the prestige segment.
  • Embed quality metrics in all sales campaigns and monitor delivery for consistency and compliance.
  • Ensure all Sky Prestige Bankers adhere to script standards, full disclosures, and suitability checks during sales processes.

Portfolio Management & Growth 20%

  • Maintain and deepen relationships with emerging affluent clients, ensuring ongoing client satisfaction and long-term engagement.
  • Oversee client portfolio health and relationship quality across all team-managed clients.
  • Ensure client segmentation, wallet share opportunities, and cross-selling strategies are embedded across all portfolios.
  • Regularly review banker portfolios for risk exposure, growth stagnation, or service gaps.
  • Continuously conduct market intelligence to identify new markets, customer trends, new government/directives and changes in policy by regulators.
  • Conduct regular reviews and provide tailored financial advice that aligns with the clients' evolving needs and financial goals.
  • Engage clients in discussions about their financial objectives and offer solutions that promote portfolio growth and client loyalty.
  • Focus on growing the portfolio's liabilities (deposits and investments) by encouraging clients to increase their holdings with the bank.
  • Promote asset growth through targeted lending products and other financial services, ensuring clients are aware of and utilize the bank's offerings.
  • Deliver sales through excellent service, ensuring that every client interaction is an opportunity to enhance the relationship and grow the portfolio.

Should not close an existing account in your Branch/domiciled in another Branch with a view of re-opening a similar account.

  • Grow Product Per Customer

Net Active Customer Growth 5%

  • Monitor team performance on net customer growth.
  • Implement retention and engagement strategies team wide.
  • Lead client win-back campaigns and referrals via digital channels.

Portfolio Net Promoter Score 10%

  • Ensure high levels of client satisfaction by maintaining a strong focus on Net Promoter Score (NPS) for the individual portfolio.
  • Track and report team Net Promoter Score (NPS) performance monthly.
  • Lead customer service escalations and intervene in complex client issues.
  • Conduct virtual or regional check-ins to uphold service standards.
  • Utilize digital tools to deliver a seamless customer experience.
  • Resolve client issues through remote support channels and coordinate with in-country service teams as needed.
  • Manage service escalations from remote regions and ensure turnaround time is met regardless of client location.
  • Collaborate with branch colleagues to ensure that service standards are met, and clients are satisfied across all touchpoints.
  • Ensure excellent customer experience is always maintained.
  • Address client queries and complaints promptly, ensuring timely resolution and communication.
  • Ensure customer data is always up to date.
  • Ensure SLA in account onboarding and loan processing is always achieved.
  • As per the agreed SLA action client feedback to continually improve service delivery and strengthen client relationships.
  • Proactively manage potential service issues before they escalate, ensuring a smooth and positive client experience.
  • Review customer feedback to identify service quality gaps; initiate service recovery or improvement initiatives.
  • Uphold internal QA benchmarks and regulatory standards in every client interaction.

Accuracy & Efficiency 5%

  • To maintain high operational efficiency, avoid RTS-related claw backs
  • Tighten controls on settlement issues, reducing process delays & inefficiencies.

Quality Assurance 5%

  • Lead quality assurance efforts across Sky Prestige Bankers to ensure service delivery, onboarding accuracy, and sales execution meet set standards.
  • Review and evaluate banker-client interactions (calls, emails, meetings) for consistency, professionalism, and value-add in line with Prestige standards.
  • Regularly assess quality of advice, portfolio reviews, and product suitability across the team.
  • Drive corrective actions based on QA findings through structured coaching, retraining, or escalation where necessary.
  • Maintain a quality dashboard and report trends to the Head of Data Lead Sales for strategic interventions.
  • Ensure zero tolerance for mis-selling, misrepresentation, or non-disclosure practices.
  • Track and close any client feedback, service lapses, or negative NPS drivers tied to quality issues.

Impairment Management 10%

  • Manage team's portfolio risks in line with banks portfolio appetite.
  • To Minimize impairments and manage customer defaults.
  • To proactively monitor team portfolio health to support Risk Management

Customer On-Boarding Accuracy 2.5%

  • Ensure team's accuracy in capturing customer information in the core banking system when onboarding.
  • Ensure new business is properly booked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.
  • Cost management within the prestige portfolio.

Compliance Management 2.5%

  • Champion compliance awareness within the team.
  • Review of quality of onboarding and KYC documentation submitted by Sky Prestige Bankers.
  • Act as control point for operational risk concerns before escalation to Compliance or Risk functions.
  • Conduct monthly team-level health checks.
  • Use QA insights to flag systemic issues in KYC, onboarding, or advisory processes.
  • Collaborate with Risk & Compliance on root cause analysis from audit/QA failures and follow through on corrective actions.

Training 2.5%

  • Participate actively in personal and professional development, completing all mandatory training on time and ensuring no overdue training sessions.
  • Develop team capability through ongoing coaching, peer learning, and skills training.
  • Monitor training completion and conduct mini-knowledge assessments.
  • Identify high-potential team members and support career development.
  • Address behavioral and performance issues early and constructively.
  • Represent the team in leadership and strategy forums
  • Collaborate with branch management to create a collaborative and productive work environment.
  • Contribute to the development of a strong team by sharing knowledge, mentoring peers, and participating in team-building activities.
  • Participate in regular virtual training sessions and knowledge-sharing forums with colleagues across the country.
  • Leverage digital platforms for peer learning and regional collaboration.
  • Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.
  • Determine and manage Training Needs Analysis and own succession planning.
  • Manage your own leave by working closely with your Line Manager.
  • Use quality assurance results to guide individual and team training interventions.
  • Align team upskilling plans with identified QA gaps in advisory, onboarding, or client handling.

Leave Management 2.5%

  • Manage personal leave in a way that ensures continuity of client service, coordinating with colleagues to cover responsibilities during absences.
  • Coordinate leave schedules for Sky Prestige Bankers to ensure continuous client support.
  • Track team wellness and flag burnout risks to Head of Data Lead Sales.
  • To ensure that the wellness & individual growth drive is upheld.

Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

This advertiser has chosen not to accept applicants from your region.

Prestige (Sky Team) Team Leader Job Absa Bank

Nairobi, Nairobi KES900000 - KES1200000 Y KenyaMOJA

Posted today

Job Viewed

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Job Description

Banking Jobs, Absa Bank Jobs.

Job Summary
This role leads a team of hybrid Sky Prestige Bankers across regions, ensuring consistent delivery of relationship-based financial advisory and service excellence.

Responsible for performance management, portfolio oversight, pipeline coordination, and compliance adherence within the Sky Prestige team.

Acts as the bridge between senior leadership and frontline teams to drive segment strategy, team capability, and business growth.

Supports bankers in complex client matters, escalations, and execution of digital and remote servicing models.

Job Description
Sales Performance 35%

Monitor and drive team-wide sales performance, ensuring the achievement of individual and collective targets.

Review daily sales dashboards and coach underperforming bankers.

Coordinate with Data Led Sales Team to allocate leads strategically across the Sky Prestige team.

Champion execution of campaigns by assigning roles, reviewing outcomes, and reporting impact to the Head of Data Lead Sales.

Collaborate with colleagues in the Branch Network, Contact Centre, and Regional Business Teams to identify and engage prospective clients across the country.

Leverage digital channels and virtual platforms to drive customer acquisition, engagement, and onboarding.

Develop territory-specific growth strategies tailored to regional trends and remote client needs.

Focus on new to bank and cross-selling to existing customers to drive growth within the segment.

Vigilantly monitor personal performance daily to surpass the targets set for new and existing clients and take decisive action to rectify any performance deficiencies.

Proactively seek out new prestigious clients within and outside the bank's customer base to drive client acquisition.

Attain a comprehensive understanding of all Retail and Business Banking products to cater to customer needs effectively.

Devise and execute sales strategies tailored to the requirements of emerging affluent clients, ensuring consistent achievement of individual sales targets.

Ensure prompt funding of high-quality sales and new accounts within your portfolio at customer onboarding.

Drive business targets by strictly adhering to turnaround time and delivering service to the highest standards.

Actively champion Forex products and services among emerging affluent clients to contribute significantly to overall Forex revenue targets.

Deliver personalized Forex solutions that address clients' international transaction needs, providing them with competitive and comprehensive offerings.

Collaborate with other business functions to devise and execute sales initiatives, maximizing cross-selling and enhancing customer profiling opportunities in the prestige segment.

Embed quality metrics in all sales campaigns and monitor delivery for consistency and compliance.

Ensure all Sky Prestige Bankers adhere to script standards, full disclosures, and suitability checks during sales processes.

Portfolio Management & Growth 20%

Maintain and deepen relationships with emerging affluent clients, ensuring ongoing client satisfaction and long-term engagement.

Oversee client portfolio health and relationship quality across all team-managed clients.

Ensure client segmentation, wallet share opportunities, and cross-selling strategies are embedded across all portfolios.

Regularly review banker portfolios for risk exposure, growth stagnation, or service gaps.

Continuously conduct market intelligence to identify new markets, customer trends, new government/directives and changes in policy by regulators.

Conduct regular reviews and provide tailored financial advice that aligns with the clients' evolving needs and financial goals.

Engage clients in discussions about their financial objectives and offer solutions that promote portfolio growth and client loyalty.

Focus on growing the portfolio's liabilities (deposits and investments) by encouraging clients to increase their holdings with the bank.

Promote asset growth through targeted lending products and other financial services, ensuring clients are aware of and utilize the bank's offerings.

Deliver sales through excellent service, ensuring that every client interaction is an opportunity to enhance the relationship and grow the portfolio.

Should not close an existing account in your Branch/domiciled in another Branch with a view of re-opening a similar account.

Grow Product Per Customer

Net Active Customer Growth 5%

Monitor team performance on net customer growth.

Implement retention and engagement strategies team wide.

Lead client win-back campaigns and referrals via digital channels.

Portfolio Net Promoter Score 10%

Ensure high levels of client satisfaction by maintaining a strong focus on Net Promoter Score (NPS) for the individual portfolio.

Track and report team Net Promoter Score (NPS) performance monthly.

Lead customer service escalations and intervene in complex client issues.

Conduct virtual or regional check-ins to uphold service standards.

Utilize digital tools to deliver a seamless customer experience.

Resolve client issues through remote support channels and coordinate with in-country service teams as needed.

Manage service escalations from remote regions and ensure turnaround time is met regardless of client location.

Collaborate with branch colleagues to ensure that service standards are met, and clients are satisfied across all touchpoints.

Ensure excellent customer experience is always maintained.

Address client queries and complaints promptly, ensuring timely resolution and communication.

Ensure customer data is always up to date.

Ensure SLA in account onboarding and loan processing is always achieved.

As per the agreed SLA action client feedback to continually improve service delivery and strengthen client relationships.

Proactively manage potential service issues before they escalate, ensuring a smooth and positive client experience.

Review customer feedback to identify service quality gaps; initiate service recovery or improvement initiatives.

Uphold internal QA benchmarks and regulatory standards in every client interaction.

Accuracy & Efficiency 5%

To maintain high operational efficiency, avoid RTS-related claw backs

Tighten controls on settlement issues, reducing process delays & inefficiencies.

Quality Assurance 5%

Lead quality assurance efforts across Sky Prestige Bankers to ensure service delivery, onboarding accuracy, and sales execution meet set standards.

Review and evaluate banker-client interactions (calls, emails, meetings) for consistency, professionalism, and value-add in line with Prestige standards.

Regularly assess quality of advice, portfolio reviews, and product suitability across the team.

Drive corrective actions based on QA findings through structured coaching, retraining, or escalation where necessary.

Maintain a quality dashboard and report trends to the Head of Data Lead Sales for strategic interventions.

Ensure zero tolerance for mis-selling, misrepresentation, or non-disclosure practices.

Track and close any client feedback, service lapses, or negative NPS drivers tied to quality issues.

Impairment Management 10%

Manage team's portfolio risks in line with banks portfolio appetite.

To Minimize impairments and manage customer defaults.

To proactively monitor team portfolio health to support Risk Management

Customer On-Boarding Accuracy 2.5%

Ensure team's accuracy in capturing customer information in the core banking system when onboarding.

Ensure new business is properly booked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.

Cost management within the prestige portfolio.

Compliance Management 2.5%

Champion compliance awareness within the team.

Review of quality of onboarding and KYC documentation submitted by Sky Prestige Bankers.

Act as control point for operational risk concerns before escalation to Compliance or Risk functions.

Conduct monthly team-level health checks.

Use QA insights to flag systemic issues in KYC, onboarding, or advisory processes.

Collaborate with Risk & Compliance on root cause analysis from audit/QA failures and follow through on corrective actions.

Training 2.5%

Participate actively in personal and professional development, completing all mandatory training on time and ensuring no overdue training sessions.

Develop team capability through ongoing coaching, peer learning, and skills training.

Monitor training completion and conduct mini-knowledge assessments.

Identify high-potential team members and support career development.

Address behavioral and performance issues early and constructively.

Represent the team in leadership and strategy forums

Collaborate with branch management to create a collaborative and productive work environment.

Contribute to the development of a strong team by sharing knowledge, mentoring peers, and participating in team-building activities.

Participate in regular virtual training sessions and knowledge-sharing forums with colleagues across the country.

Leverage digital platforms for peer learning and regional collaboration.

Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.

Determine and manage Training Needs Analysis and own succession planning.

Manage your own leave by working closely with your Line Manager.

Use quality assurance results to guide individual and team training interventions.

Align team upskilling plans with identified QA gaps in advisory, onboarding, or client handling.

Leave Management 2.5%

Manage personal leave in a way that ensures continuity of client service, coordinating with colleagues to cover responsibilities during absences.

Coordinate leave schedules for Sky Prestige Bankers to ensure continuous client support.

Track team wellness and flag burnout risks to Head of Data Lead Sales.

To ensure that the wellness & individual growth drive is upheld.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

How to Apply

Click here to apply

This advertiser has chosen not to accept applicants from your region.

Sales Professionals Staff Members

Nairobi, Nairobi KES600000 - KES1200000 Y Amara Capital Limited

Posted today

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Job Description

Company Description

Amara Campus helps businesses craft compelling messages, design and brand products and services, automate their marketing processes, and build multiple sources of income. Our mission is to enhance the marketing capabilities of businesses through creative and strategic solutions. We are dedicated to delivering customized services that meet our clients' unique needs and drive their success.

Role Description

This is a full-time hybrid role for a Sales Professional Staff Member. The role is located in Nairobi County, Kenya, but allows for some work from home. The Sales Professional will be responsible for developing and executing sales strategies, identifying leads, nurturing relationships with potential clients, and closing sales. Daily tasks include conducting market research, preparing sales presentations, meeting sales targets, and collaborating with the marketing team to optimize sales efforts.

Qualifications

  • Proven experience in sales, client relationship management, and customer service
  • Ability to develop and implement effective sales strategies
  • Strong communication, negotiation, and presentation skills
  • Proficiency in market research and lead generation
  • Capability to work independently and as part of a team
  • Familiarity with digital marketing and CRM tools is a plus
  • Bachelor's degree in Business, Marketing, or a related field
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Sales Staff Team Members

Nairobi, Nairobi KES40000 - KES60000 Y Amara Capital Limited

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Job Description

Company Description

Amara Capital Limited helps businesses craft a message, design and brand products and services, automate the marketing process, and build multiple sources of income. Our goal is to provide comprehensive solutions that drive business growth and establish a strong market presence. With a focus on innovation and efficiency, we tailor our services to meet the unique needs of each client.

Role Description

This is a full-time hybrid role for Sales Staff Team Members located in Nairobi County, Kenya, with some work-from-home flexibility. Sales Staff Team Members will be responsible for identifying sales opportunities, presenting our services to potential clients, and closing sales. Team members will also develop and maintain client relationships, conduct market research, and provide feedback to improve sales strategies.

Qualifications

  • Sales and Client Relationship Management skills
  • Proficiency in Market Research and Analytical skills
  • Excellent Communication and Presentation skills
  • Strong Negotiation and Closing skills
  • Ability to work both independently and as part of a team
  • Experience in marketing automation is a plus
  • Bachelor's degree in Marketing, Business Administration, or related field
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Sales specialists Staff

Nairobi, Nairobi KES600000 - KES1200000 Y Amara Capital Limited

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Job Description

Company Description

Amara Capital Limited specializes in helping businesses craft a compelling message, design and brand products and services, automate marketing processes, and build multiple sources of income. Our mission is to provide innovative solutions to enhance business growth and efficiency. We are dedicated to supporting our clients in achieving their goals through strategic planning and execution.

Role Description

This is a full-time role for a Sales Specialist Staff at Amara Capital Limited. The position is hybrid, based in Nairobi County, Kenya, with some work-from-home flexibility. The Sales Specialist Staff will be responsible for identifying potential clients, nurturing leads, closing sales deals, managing client accounts, and conducting market research. They will collaborate with the marketing and product development teams to align sales strategies with business objectives.

Qualifications

  • Strong communication and interpersonal skills
  • Proven experience in sales, lead generation, and client relationship management
  • Knowledge of market research and data analysis
  • Ability to create and execute effective sales strategies
  • Understanding of business branding and product positioning
  • Proficiency in CRM software and sales management tools
  • Bachelor's degree in Business, Marketing, or a related field
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
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Senior Counsel, Litigation Management

Nairobi, Nairobi KES1500000 - KES3000000 Y Trade and Development Bank Group - TDB Group

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Job Description

Background

Established in 1985, the Trade and Development Bank Group (TDB Group), is an African regional multilateral development bank, with a mandate to finance and foster trade, regional economic integration, and sustainable development in Africa. TDB Group counts several subsidiaries and strategic business units including Trade and Development Banking, TDB Asset Management (TAM), the Trade and Development Fund (TDF), TDB Captive Insurance Company (TCI), the ESATAL fund management company and TDB Academy. For more information, visit

The TDB Volunteer Program is an initiative of TDB Group whose aim is to promote volunteerism as a mean for expanding and diversifying the talent pool available for the advancement of sustainable development in TDB Group's Member States. The TDB Volunteer Program seeks to attract qualified and highly motivated volunteers who are passionate about development finance, with outstanding technical, professional and leadership qualities, to support the work of TDB Group through its various constituent business units and affiliated institutions.

Job Summary

The Senior Counsel, Litigation Management, leads and manages TDB's litigation portfolio and oversees all aspects of contentious matters, including legal risk mitigation, pre-litigation strategy, dispute resolution, and coordination with external counsel. The role requires collaboration with internal stakeholders, including operational, financial, and compliance teams, to ensure institutional interests are protected and disputes are resolved efficiently and strategically. The role reports to the Deputy General Counsel.

Duties and Responsibilities

The duties and responsibilities of the role include but are not limited to:

  • Represent the institution in legal disputes before courts, arbitral tribunals, and administrative bodies.
  • Develop litigation strategy and oversee execution of the approved strategy through external counsel and internal resources.
  • Manage all stages of litigation, from risk assessment and pleadings through hearings, settlement, and enforcement.
  • Advise management and business units on legal risks, exposures, and potential dispute resolution strategies.
  • Ensure compliance with internal policies and applicable legal and regulatory frameworks.
  • Prepare reports and briefings for senior management and governance bodies on significant legal proceedings.
  • Maintain a litigation docket and case database with up-to-date tracking and analysis.
  • Monitor developments in international dispute resolution practices and incorporate learnings into institutional processes.
  • Liaise with member states, partner institutions, and multilateral bodies on cross-border enforcement and jurisdictional matters.
  • Coach, mentor and supervise junior team members in the Legal Department to ensure they acquire the right skills to support timely delivery of quality legal services.

Qualifications and Competencies

  • A Master's degree in Law (LLM) and Bachelor's degree in Law (LLB) or a Juris Doctor degree from an accredited institution.
  • Qualification to practice law in any jurisdiction relevant to TDB's business or in any of the TDB's member countries.
  • A minimum of 8 years of relevant experience as a litigation and dispute resolution-focused lawyer. Prior international work experience in a commercial, financial, or legal advisory institution or public sector financial body (e.g., international law firm, multi-national corporate, bank, insurance company, investment advisory firm, DFI, Ministry of Finance, National Treasury, Sovereign Wealth Fund) is a plus.
  • Proven track record and experience in dealing with international law, commercial litigation, sovereign immunity, and enforcement mechanisms.
  • Strong legal drafting, problem solving, negotiation, organizational and planning skills with the ability to work in a multi-cultural environment, manage dynamic priorities, and work under pressure to deliver on strict deadlines.
  • A results-oriented individual with excellent communication, facilitation, and interpersonal skills.
  • Excellent verbal and written communication skills in English. Knowledge of another official language of TDB Group's Member States (French or Portuguese) would be an added advantage.

Duty Station

The duty station is Nairobi, Kenya.

Nationality

The Senior Counsel, Litigation Management (National TDB Volunteer) must be a citizen of the duty station country.

Application Procedure

Interested and qualified candidates should express their interest by submitting their applications by
7 September 2025
.

The application package should include a resume, cover letter, academic and professional certificates, full contact address, and three reference names and contact information.

Please note that only shortlisted candidates will be contacted for further processing. TDB is an equal opportunities employer.

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Senior Strategic Partnerships Officer

Nairobi, Nairobi KES1500000 - KES3000000 Y Trade and Development Bank Group - TDB Group

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Job Description

Background

Established in 1985, the Trade and Development Bank Group (TDB Group) is an African regional multilateral development bank, with a mandate to finance and foster trade, regional economic integration, and sustainable development in Africa. TDB Group counts several subsidiaries and strategic business units including Trade and Development Banking, TDB Asset Management (TAM), the Trade and Development Fund (TDF), TDB Captive Insurance Company (TCI), the ESATAL fund management company and TDB Academy. For more information, visit

The Trade and Development Fund (TDF), TDB Group's concessional window, supports the sustainable development agendas of its Member States by providing them with alternative financing solutions, including concessional and impact-driven funding, risk-sharing solutions, technical assistance and program management services. TDF's initiatives serve a wide range of stakeholders, from sovereign entities to financially underserved groups such as MSMEs, women, and youth.

TDB Group aims to attract and retain exceptionally talented professionals by offering a conducive working environment and attractive salaries and benefits. Specifically, TDF is looking for self-motivated and results-oriented professionals to join a team committed to building a world class financial institution aimed at promoting trade, economic development and regional integration.

Job Summary

Reporting to the TDF Executive Director, the Senior Strategic Partnerships Officer role is primarily responsible for establishing strategic funding partnerships in line with the Trade and Development Fund resource mobilization, planning, preparing and implementing international relations programs; managing development funders interest within TDB group and other stakeholder engagements; liaising with other multilateral development banks, international institutions together with the TDF Executive Director as well as representing the TDB Group at donor/fund partner global events/meetings.

Duties and Responsibilities

The Senior Strategic Partnerships Officer performs the following duties:

  • Draft a comprehensive resource mobilization strategy including a detailed document outlining the approach to securing concessional finance.
  • Develop a mapping of donor priorities and interest.
  • Establishing important strategic funding partner relationships aligned to the TDF purpose, targeting a wide range of donor/funding partner groups, including impact investors, donors, foundations, philanthropists, concessional funders of debt, grants, technical assistance, and trust funds.
  • Working closely with the TDF Executive Director, lead fundraising efforts with multilateral and bilateral investors/funding partners for strategic TDF specialized offerings.
  • Map donor trends, patterns, and platforms to seek new financing for TDF instruments.
  • Manage existing bilateral and multilateral partnerships with priority fund partners in TDB Member States.
  • Collaborate with the TDF fundraising team and generate high-quality concept notes and financing proposals.
  • Represent TDF at strategic donor and fund partner meetings and consultations for global development finance institutions.
  • Support the work of External Affairs bodies e.g. International Development Finance Club ('IDFC') on strategic projects and major policy issues, including stakeholder mapping, new country research and assessment of the impact of new policies and regulations on the Bank's strategy.
  • Produce budgetary proposals, implementation plans and project updates.

Duty Station

The duty station is Nairobi, Kenya.

Qualifications and Competencies

  • A Master's degree in Business Administration, Economics, or Finance or relevant field from a recognized institution.
  • A minimum of 10 years of professional experience and proven track record in resource mobilisation as well as building strategic partnerships, with at least 8 years' experience in fundraising in a development finance organisation.
  • A track record of success in building donor/fund partner relationships and networks with international/multilateral organisations.
  • Excellent knowledge of the donor/fund partner environment and of current donor/funding trends
  • Good understanding of MDB reforms and financial global systems.
  • Key competencies required for the role include: (i) excellent resource mobilisation skills with strong financial acumen, (ii) excellent written and verbal communication skills, (iii) excellent coordination and interpersonal skills, (iv) excellent relationship-building skills, (v) cultural awareness and sensitivity.
  • Fluency in English is a requirement, and knowledge of another official language of TDB Group's member states (French or Portuguese) would be an added advantage.

Application Procedure

Interested and qualified candidates should express their interest by submitting their applications by
5 November 2025
through TDB career website.

The application package should include a resume, cover letter, academic and professional certificates, full contact address and three reference names and addresses.

Please note that only shortlisted candidates will be contacted for further processing. TDB is an equal opportunities employer.

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Team Lead

Mombasa, Coast KES400000 - KES1200000 Y SGS

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Job Description

Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description
Team Lead

  • Running the day to day operations of microbiology lab.
  • Test food products, non-food products, water and any other items which require microbial analysis in accordance to standard operating procedures, techniques, national, international and industry standards or clients guidelines.
  • Responsible for all lab technical issues, equipment utilization and reviewing processes to achieve the operational excellence to improve turnaround time and quality of service.
  • Efficient and cost-effective lab materials management and supply chain, to achieve the required TAT, accuracy of results with effective materials cost.
  • Train and supervise subordinate personnel emphasizing on the need for accuracy and reliability.
  • Ensure all activities are carried out in compliance with the laboratory's QA/QC system with an emphasis on ISO 17025 and ensure GLP compliance where applicable.
  • Ensure equipment is serviced, maintained and calibrated and reporting all deficiencies in an appropriate manner.
  • Ensure that adequate levels of consumables and reagent inventory are maintained to avoid downtime.
  • Ensure that the set turnaround time for every sample submitted is adhered to and that the clients' testing requirements are fully met including application of correct methods/standards.
  • Ensure health and safety measures are adhered to regarding general hygiene, sample testing, sample retention, disposal/destruction.
  • Coordinate annual and periodic stock take with all concerned stakeholders.

Qualifications
Experience

  • At least Five (5) years relevant laboratory testing experience in a multi-purpose ISO/IEC 17025:2017 accredited laboratory.
  • Must be a technical signatory with a national accreditation body for a minimum of 3 years with supervisory experience.
  • Good knowledge of ISO/IEC 17025:2017, HACCP, HSE standards, accreditation body requirement and have sound knowledge of laboratory instruments such as the incubators, ovens, autoclaves and biosafety cabinet.
  • Certified ISO/IEC 17025:2017 Internal auditor with demonstrated audit practice.
  • Proven ability to develop, verify and validate methods
  • Exposure in proficiency testing (PT) programs and non-conforming work management.
  • Competencies
  • Knowledge of laboratory functions and applications
  • Maintenance of accreditation status
  • Proficiency and substantial hands-on experience in modern Microbiology technique
  • Microsoft Office Suite skills and familiarity with Laboratory Information Management System
  • Work with minimum supervision
  • Experience of supervision of a team
  • Good communication skills both written and verbal
  • Good organizational skills and the ability to prioritize workload for self and team
  • Have sound knowledge of laboratory work particularly microbiological analysis
  • Satisfactory capability in application of the relevant testing protocol
  • Sound technical record keeping techniques
  • Ability to adapt to changing priorities and work well under pressure in a fast-paced environment.
  • Excellent leadership skills with the ability to motivate and inspire a team.
  • Exceptional organizational and multitasking abilities, with a keen eye for detail and a commitment to accuracy.
  • Keen problem-solving and critical-thinking skills, with a strong commitment to process improvement and efficiency.
  • Knowledge of microbiology hazardous waste, industrial hygiene, and/or environmental health standards

Additional Information

  • Ensure correct methods, standards and techniques are applied consistently.
  • Ensure that raw data of analysis carried out clearly supports results obtained prior to subsequent approval.
  • Ensure that all tests, reporting and filing of test information are carried out in compliance with the laboratory's QA/QC system and more especially ISO/IEC 17025:2017.
  • Ensure that calibration status of all equipment used is always verified before any testing is carried out.
  • Ensure that clients testing requirements are fully met and set turn-around time is always complied with.
  • Responsible for housekeeping in the laboratory and ensure analysis is carried out in a clean and safe environment.
  • Assesses the competence of individual analysts with respect to various tests performed and trains personnel on quality system activities.
  • Ensure all client enquiries are responded to in a prompt, professional and conclusive manner.
  • Ensures personnel are trained to be flexible by equipping them with multi-skills to enable then fit well in all the laboratories/sections. This facilitates business continuity, succession plan, growth and enhances efficiency whenever one of the sections is overwhelmed.
  • Record & Report shortages, inconsistencies, issues with material/products required;
  • Maintain QC charts on all reference samples to support continual validity of test results obtained.
  • Ensure that laboratory activities under their control are carried out in a safe manner principally in general hygiene, sample testing, sample retention and sample destruction/disposal.
  • Appraise, coach, counsel and develop direct reports, ensuring everyone's areas for improvement are addressed immediately and in a constructive manner.
  • Escalating any Health & Safety, Security and Sustainability problem that cannot be resolved locally via the HS reporting structure.
  • Organize workload and assign resources aligned to workload assuring customer needs for 24hrs, 365-day service whilst still maintaining a long term, viable and competitive business for SGS.
  • Identify, implement and coordinate as required by the laboratory manager, improvements to current laboratory operations to maximize equipment availability, ensure technical standards are maintained and improved, promote continuous improvement and provision of quality service to customers thus ensuring profitability.
  • To ensure full compliance with the company's code of integrity and professional conduct and always adopt behavior in accordance with all SGS policies.
  • Any other duties assigned to you from time to time by Management.
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Staff Accountant

Nairobi, Nairobi KES60000 - KES80000 Y PGLS

Posted today

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Job Description

About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

Position Summary
The Staff Accountant will support the accounting department at our Nairobi office and our PGLS headquarters office in Arlington, VA. This candidate must have a good understanding of corporate accounting principles, GAAP and IFRS. You will maintain the general ledger. You will need to maintain spreadsheets and databases of valuable information. You will collaborate with our internal teams, assist in process improvements, and contribute to the overall success of PGLS. This position will be working closely with the Nairobi and US teams, and will be reporting to accounting leadership at corporate headquarters in Arlington, VA.

Job Responsibilities

  • Prepare and record balance sheet and income statement entries by compiling and analyzing account information
  • Maintain and balance subsidiary accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies
  • Maintains general ledger by transferring subsidiary accounts, preparing trial balances, and reconciling entries
  • Prepare monthly closing journal entries and maintain reconciliations for balance sheet and income statement accounts
  • Reconcile and process invoices, expense reimbursements, credit cards and bank transactions
  • Summarize financial status by collecting information and prepare balance sheet, profit and loss, and other statements
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Ensure the integrity of accounting information by recording, verifying, consolidating, and entering transactions into accounting system
  • Perform various analysis on G/L accounts
  • Ensures compliance with GAAP and IFRS principles
  • Review and monitor accounts and financial records to discover discrepancies and errors
  • Receive and verify expense reports; reconcile expense and other financial reports with account balances and other official records
  • Assist in transitioning accounting from acquired businesses
  • Analyze financial data and create reports for management, stakeholders and external parties, such as vendors or lenders.
  • Assist with gathering and compiling information for the annual and quarterly budget, and re-forecasts, respectively
  • Compile data and schedules required for reviews, audits and tax filings
  • Provide support on ad-hoc projects and reporting requests
  • Other related duties as assigned

Qualifications

  • Bachelor's degree in accounting or related discipline
  • 3+ years of professional accounting experience
  • Experience with Microsoft Business Central and Interpreter Intelligence is preferred
  • Strong understanding of accounting principles, GAAP and IFRS
  • Strong mathematical and analytical skills
  • Excellent oral and written communication skills
  • Excellent organizational skills and attention to detail
  • Proficient with Microsoft Office Suite
  • Proficient with accounting software and/or ability to adapt to unfamiliar accounting software
  • Proven ability to handle multiple projects simultaneously
  • Strong time management skills with proven ability to meet deadlines and prioritize tasks
  • Excellent attention to detail and accuracy and ability to perform detailed audits and reconciliations is required
  • Ability to act with integrity, professionalism, and confidentiality
  • Ability to work effectively as part of a distributed team

Benefits
PGLS has a wide variety of benefits, including health, pension, and a flexible work schedule.

*Location *
Onsite in Nairobi

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Electric Team Leader

KES1200000 - KES2400000 Y BURN

Posted today

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Job Description

About The Role
Burn is looking for
Team leaders
across various regions in the country who will be responsible for managing and supporting sales agents to achieve sales and lead generation targets, while ensuring quality reporting and compliance with company procedures.

Duties And Responsibilities

  • Responsible for agents in the assigned zone to drive quality sales as per the set forecast
  • Communicate to agents and customers on company policies and procedures
  • Reporting on key activities in the field: i.e., Lead generation & Sales conversion
  • Training agents and customers on the relevant business procedures
  • Sales target management and agent recruitment
  • Regional performance reporting, including team performance to target
  • Gather critical market information on the improved cookstove sector, BURN's distribution partners, competitor activity, and other key areas of the market
  • Market visits and travel as required by the business
  • Responsible for sales agents hiring and retention
  • Other assigned tasks as per the business requirements

Key Performance Indicators (KPIs):

  • Achieving monthly sales, and lead generation targets.
  • Maintaining high-quality data with zero errors.
  • Providing daily reports.
  • Being a team player.
  • Demonstrating integrity.
  • Possessing strong interpersonal and team management skills.
  • Meeting any specific KPIs related to activations if required

Skills and Experience

  • 4+ years of being as a team leader role with medium-level management experience, preferably in clean cooking, Pay Go or FMCG industries
  • Bachelor's Degree from the University
  • Solid understanding of lead generation and sales processes
  • On-ground field experience
  • Sales reporting experience (D)

Qualified Female Candidates encouraged to Apply
BURN
does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
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