Explore numerous sales job opportunities in Showing 572 Sales jobs in Nakuru
Remote E-commerce Retail Manager
Posted 2 days ago
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Job Description
Our client is looking for a dynamic and experienced E-commerce Retail Manager to lead their online retail operations, entirely remotely. This role will oversee all aspects of the online store, driving sales, customer engagement, and brand presence, while supporting retail activities linked to **Nakuru, Nakuru, KE**. The manager will be responsible for developing and executing e-commerce strategies, managing product listings, optimizing the online customer journey, and ensuring a seamless shopping experience. You will work to increase website traffic, conversion rates, and average order value through effective marketing campaigns and merchandising strategies.
Key responsibilities include managing the e-commerce platform, including content updates, promotions, and performance monitoring. You will oversee digital marketing efforts, such as SEO, SEM, social media marketing, and email marketing, to drive targeted traffic to the website. This role involves analyzing sales data, customer behavior, and market trends to identify opportunities for growth and improvement. Developing and managing the e-commerce budget, and ensuring profitability are critical. You will also be responsible for managing customer service inquiries and feedback related to the online store, ensuring prompt and satisfactory resolution. Collaboration with external agencies and internal teams, including marketing, logistics, and IT, will be essential to achieve objectives. Building and maintaining strong customer relationships to foster loyalty and repeat business is a key focus.
Qualifications:
Key responsibilities include managing the e-commerce platform, including content updates, promotions, and performance monitoring. You will oversee digital marketing efforts, such as SEO, SEM, social media marketing, and email marketing, to drive targeted traffic to the website. This role involves analyzing sales data, customer behavior, and market trends to identify opportunities for growth and improvement. Developing and managing the e-commerce budget, and ensuring profitability are critical. You will also be responsible for managing customer service inquiries and feedback related to the online store, ensuring prompt and satisfactory resolution. Collaboration with external agencies and internal teams, including marketing, logistics, and IT, will be essential to achieve objectives. Building and maintaining strong customer relationships to foster loyalty and repeat business is a key focus.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce management, online retail, or digital marketing.
- Proven track record of successfully managing and growing online retail businesses.
- In-depth knowledge of e-commerce platforms, digital marketing channels, and analytics tools (e.g., Google Analytics).
- Strong understanding of merchandising, SEO, SEM, and social media strategies.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Exceptional communication and leadership skills, with experience managing remote teams or projects.
- Experience in customer relationship management (CRM) and customer service strategies.
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Lead Retail Sales Associate
Posted 2 days ago
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Job Description
Our client is looking for an experienced and driven Lead Retail Sales Associate to manage and inspire a team in a bustling retail environment. This role is entirely remote, allowing you to leverage your leadership skills from the comfort of your home office while overseeing operations and customer engagement strategies. You will be instrumental in driving sales, ensuring exceptional customer service, and contributing to the overall success of the retail outlets under your purview. Your responsibilities will include developing sales strategies, training and mentoring new associates, managing inventory effectively, and analyzing sales data to identify opportunities for growth.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead and motivate a team of retail sales associates to achieve sales targets.
- Develop and implement innovative sales strategies to maximize revenue.
- Provide exceptional customer service, resolving inquiries and complaints efficiently.
- Oversee inventory management, ensuring stock levels are maintained and accurately recorded.
- Train and onboard new sales associates, providing ongoing coaching and performance feedback.
- Analyze sales data and market trends to identify opportunities and challenges.
- Ensure adherence to company policies and procedures, including visual merchandising standards.
- Foster a positive and productive work environment for the retail team.
- Collaborate with the marketing department on promotional activities and campaigns.
- Monitor and report on key performance indicators (KPIs) related to sales and customer satisfaction.
Qualifications:
- Proven experience in retail sales, with at least 3 years in a supervisory or leadership role.
- Strong understanding of sales principles and customer relationship management.
- Excellent communication, interpersonal, and leadership skills.
- Ability to motivate and guide a team effectively.
- Proficiency in using retail management software and POS systems.
- Demonstrated ability to analyze sales data and make informed decisions.
- A proactive approach to problem-solving and a customer-centric mindset.
- Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.
- Ability to manage multiple tasks and priorities in a fast-paced setting.
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1
Senior Retail Sales Associate
Posted 2 days ago
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Job Description
Our client, a leading online retailer, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic, fully remote team. This is an exceptional opportunity for an individual passionate about delivering outstanding customer experiences and driving sales through innovative digital strategies. The ideal candidate will have a proven track record in customer engagement, product knowledge, and sales conversion within a retail environment, adapted for a remote setting. You will be responsible for engaging with customers via various digital channels, including live chat, email, and video calls, providing detailed product information, processing orders, and resolving inquiries efficiently and professionally. A key aspect of this role involves proactively identifying customer needs and recommending suitable products or solutions to enhance their shopping experience and increase sales. You will also play a crucial role in training and mentoring junior sales associates, sharing best practices, and contributing to team-wide sales targets. Maintaining an in-depth understanding of our client's product catalog, including features, benefits, and pricing, is essential. Furthermore, you will be expected to gather customer feedback, identify trends, and report insights to the sales management team to inform future strategies. This position requires a high degree of self-discipline, excellent communication skills, and the ability to work autonomously while maintaining strong collaborative relationships with remote colleagues. Familiarity with CRM systems and e-commerce platforms is a significant advantage. We are looking for someone who is results-oriented, adaptable, and thrives in a fast-paced, ever-evolving online retail landscape. If you are a customer-centric professional with a passion for retail and a desire to excel in a remote work environment, we encourage you to apply. Your primary focus will be on building strong customer relationships, fostering loyalty, and ensuring satisfaction, thereby contributing significantly to our client's continued success in the digital marketplace.
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2
Senior E-commerce Manager - Online Retail Strategy
Posted 2 days ago
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Job Description
Our client, a prominent name in the retail sector, is seeking an experienced and forward-thinking Senior E-commerce Manager to spearhead their online retail strategy. This is a fully remote position, ideal for a results-driven individual passionate about leveraging digital channels to drive sales and enhance customer engagement. You will be responsible for the end-to-end management of the e-commerce platform, from website optimization and digital marketing to customer experience and performance analytics. As a remote leader, you will collaborate with internal teams and external partners to ensure a seamless and compelling online shopping journey for our customers.
Key Responsibilities:
Key Responsibilities:
- Develop and execute a comprehensive e-commerce strategy aligned with overall business objectives, focusing on revenue growth, customer acquisition, and retention.
- Manage and optimize the company's e-commerce website, ensuring a user-friendly interface, efficient navigation, and high conversion rates.
- Oversee all digital marketing activities, including SEO, SEM, social media marketing, email marketing, and affiliate marketing, to drive qualified traffic and sales.
- Analyze website performance, customer behavior, and market trends using analytics tools to identify opportunities for improvement and innovation.
- Manage the e-commerce product catalog, including product information, pricing, and visual merchandising.
- Develop and implement strategies to enhance the online customer experience, from browsing and purchasing to post-purchase support.
- Collaborate with cross-functional teams, including marketing, merchandising, IT, and customer service, to ensure a cohesive brand experience across all online touchpoints.
- Manage the e-commerce budget, tracking ROI and optimizing spend for maximum effectiveness.
- Stay current with e-commerce best practices, emerging technologies, and competitive landscape.
- Identify and onboard new e-commerce platforms or marketplaces to expand market reach.
- Lead and mentor a remote team of e-commerce specialists.
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field. A Master's degree is a plus.
- Minimum of 6 years of experience in e-commerce management, with a strong track record of driving online sales and growth.
- Demonstrated expertise in developing and implementing successful e-commerce strategies and digital marketing campaigns.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
- Strong understanding of SEO, SEM, social media marketing, and other digital marketing channels.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Exceptional leadership and team management abilities, especially in a remote setting.
- Outstanding communication and presentation skills.
- Experience in A/B testing and conversion rate optimization.
- Knowledge of retail merchandising and inventory management principles.
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3
E-commerce Retail Operations Lead - Remote
Posted 2 days ago
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Job Description
Our client is seeking an experienced and dynamic E-commerce Retail Operations Lead to manage their online retail operations remotely. This position is fully remote, offering a unique opportunity to contribute to a growing business from any location. You will be responsible for overseeing the day-to-day operations of the e-commerce platform, ensuring a seamless customer experience from order placement to delivery. This includes managing online inventory, processing orders, coordinating with fulfillment partners, and handling customer inquiries. The ideal candidate will have a strong understanding of e-commerce best practices, digital marketing, and retail merchandising. You will analyze sales data and website performance metrics to identify trends, optimize conversion rates, and drive revenue growth. Key responsibilities also include managing the online product catalog, developing promotional strategies, and ensuring brand consistency across all digital channels. Experience with various e-commerce platforms and related software is essential. You will work closely with marketing, customer service, and IT teams to ensure operational efficiency and customer satisfaction. This role demands excellent organizational and problem-solving skills, with the ability to manage multiple tasks and priorities in a remote setting. We are looking for a self-starter with a passion for retail and e-commerce, who can thrive in a fast-paced environment. This is an excellent opportunity to take ownership of significant aspects of our client's online business and make a tangible impact. Your ability to adapt to new technologies and trends in the e-commerce space will be highly valued. We expect strong communication skills to effectively collaborate with remote teams and external partners. Strategic thinking regarding customer journey optimization and retention will be key.
Location: Naivasha, Nakuru, KE (Remote)
Location: Naivasha, Nakuru, KE (Remote)
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4
Senior E-commerce Manager - Retail Operations
Posted 2 days ago
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Job Description
Our client, a prominent player in the retail sector, is seeking an experienced Senior E-commerce Manager to drive online sales growth and enhance the digital customer experience. This is a fully remote position, offering the flexibility to manage and optimize e-commerce operations from your chosen location while collaborating with a dedicated team. You will be responsible for developing and executing e-commerce strategies, managing online platforms, and analyzing performance data to achieve sales targets. The ideal candidate possesses a strong understanding of digital marketing, e-commerce technologies, and retail trends.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive e-commerce strategies to maximize online revenue and market share.
- Manage and optimize the company's e-commerce website(s), ensuring a seamless user experience.
- Oversee all aspects of online product merchandising, content management, and promotional campaigns.
- Analyze e-commerce performance data, identify trends, and provide actionable insights to improve sales and conversion rates.
- Manage digital marketing initiatives, including SEO, SEM, social media marketing, and email marketing.
- Identify and implement new e-commerce technologies and platforms to enhance customer engagement.
- Collaborate with cross-functional teams, including marketing, operations, and customer service.
- Monitor competitor activities and market trends to identify new opportunities.
- Manage relationships with third-party vendors and e-commerce partners.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in e-commerce management, with a strong focus on retail.
- Proven track record of successfully driving online sales growth and improving customer acquisition.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing channels and analytics tools (e.g., Google Analytics).
- Excellent analytical, strategic thinking, and problem-solving skills.
- Proficiency in managing online advertising campaigns and optimizing for ROI.
- Exceptional communication, leadership, and project management abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Experience with CRM systems and customer data management is a plus.
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5
Senior Retail Sales Associate (Remote)
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic, fully remote team. This pivotal role will involve engaging directly with customers across various digital platforms, providing exceptional service, and driving sales through expert product knowledge and persuasive communication. You will be responsible for managing customer inquiries, resolving issues, processing transactions, and ensuring a seamless and positive shopping experience from start to finish. A key aspect of this position is building and maintaining strong customer relationships, fostering loyalty, and actively seeking opportunities to upsell and cross-sell relevant products. You will also play a crucial role in gathering customer feedback, identifying trends, and contributing insights that will help shape future retail strategies. The ideal candidate will possess a deep understanding of retail best practices, a passion for customer satisfaction, and the ability to thrive in a fast-paced, remote work environment. You should be adept at using various CRM and e-commerce platforms, possess excellent problem-solving skills, and demonstrate a proactive approach to sales and customer engagement. This role requires impeccable communication skills, both written and verbal, with a keen eye for detail and the ability to articulate product benefits clearly and concisely. You will be expected to meet and exceed sales targets, contribute to team goals, and maintain a high standard of professionalism at all times. Training and support will be provided to ensure your success in this remote-first position, emphasizing collaboration and continuous learning. Embrace the opportunity to be at the forefront of remote retail innovation. This is a unique chance to leverage your retail expertise in a flexible and empowering work setting, contributing to the growth and success of our client's online presence. The successful candidate will be instrumental in shaping the future of customer interaction within the retail sector. Responsibilities include:
- Engaging customers via live chat, email, and phone to provide product information and support.
- Processing sales orders, returns, and exchanges efficiently and accurately.
- Building rapport with customers to understand their needs and recommend suitable products.
- Resolving customer complaints and issues promptly and professionally.
- Achieving and exceeding individual and team sales targets.
- Gathering and reporting customer feedback to inform product development and service improvements.
- Maintaining up-to-date product knowledge and staying informed about industry trends.
- Collaborating with internal teams to ensure a cohesive customer experience.
- Adhering to all company policies and procedures.
- Proven experience in retail sales, with a strong track record of success.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and e-commerce platforms.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Demonstrated passion for customer service and sales.
- High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred.
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Job Description
Our client, a popular fashion boutique, is seeking enthusiastic and customer-focused Retail Sales Associates to join their team. This hybrid role involves working both in-store and remotely to support online sales initiatives. You will be responsible for providing exceptional customer service, assisting customers with their purchasing decisions, maintaining store appearance, and supporting online order fulfillment. The ideal candidate has a passion for fashion, excellent communication skills, and a proactive approach to sales. You will be a key brand ambassador, ensuring every customer has a positive shopping experience, whether in person at our **Naivasha, Nakuru, KE** location or interacting with us online.
Responsibilities:
Responsibilities:
- Greet and assist customers on the sales floor, providing product information and styling advice.
- Process sales transactions accurately and efficiently using the POS system.
- Maintain the visual merchandising standards of the store, ensuring products are attractively displayed.
- Assist with inventory management, including receiving, stocking, and conducting regular inventory counts.
- Respond to customer inquiries via phone, email, and social media regarding products, orders, and store policies.
- Support online order fulfillment, including picking, packing, and preparing items for shipment.
- Build and maintain strong customer relationships, encouraging repeat business and loyalty.
- Stay up-to-date on product knowledge, promotions, and new arrivals.
- Collaborate with the team to achieve sales targets and store goals.
- Maintain a clean and organized sales floor and stockroom.
- High school diploma or equivalent.
- Previous experience in retail sales or customer service is preferred.
- Excellent interpersonal and communication skills.
- A genuine interest in fashion and an understanding of current trends.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with POS systems.
- Flexibility to work various shifts, including weekends and holidays, in line with the hybrid model.
- A positive attitude and a strong work ethic.
- Ability to multitask and thrive in a fast-paced environment.
- Familiarity with the retail market in **Naivasha, Nakuru, KE** is an advantage.
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7
Senior Retail Operations Manager - E-commerce Focus
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager with a strong emphasis on e-commerce to lead their operations in a fully remote capacity. This is a unique opportunity to leverage your expertise in retail and online sales to drive efficiency and growth for a forward-thinking company. As a remote-first organization, we are dedicated to providing our employees with the tools and support needed to excel from anywhere, fostering a productive and collaborative virtual work environment.
Responsibilities:
Responsibilities:
- Oversee all aspects of retail operations, with a primary focus on optimizing e-commerce performance and customer experience.
- Develop and implement strategic initiatives to enhance online sales channels, including website usability, order fulfillment, and customer service.
- Manage inventory levels, supply chain logistics, and vendor relationships to ensure efficient stock management and timely delivery.
- Analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
- Develop and enforce operational policies and procedures to ensure compliance and efficiency across all remote operations.
- Lead, mentor, and motivate a distributed team of operational staff, fostering a culture of accountability and high performance.
- Collaborate with marketing, sales, and technology teams to align operational strategies with overall business objectives.
- Manage the budget for retail operations, identifying cost-saving opportunities without compromising quality or customer satisfaction.
- Ensure seamless integration between online and offline retail channels, if applicable.
- Handle escalated customer inquiries and resolve complex operational issues promptly and professionally.
- Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field.
- Minimum of 5 years of progressive experience in retail operations management, with a significant portion dedicated to e-commerce.
- Proven track record of successfully managing online sales channels and driving e-commerce growth.
- Strong understanding of inventory management, supply chain, and logistics principles.
- Excellent analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento) and retail management software.
- Demonstrated leadership and team management skills, with experience managing remote teams.
- Exceptional communication, interpersonal, and organizational abilities.
- Ability to work independently and manage time effectively in a remote work environment.
- Knowledge of retail merchandising and visual presentation principles is a plus.
- The role is fully remote, with the candidate ideally located within a reasonable distance of Nakuru, Nakuru, KE for potential occasional site visits or team meetings, but this is not a strict requirement.
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