6 Naivas Supermarkets jobs in Nakuru
Retail Sales Associate
Posted 2 days ago
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Job Description
- Engage with customers to understand their needs and provide personalized product recommendations.
- Assist customers with fitting room services, product inquiries, and style advice.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain visual merchandising standards to ensure the store is attractive and well-organized.
- Replenish inventory on the sales floor and assist with stock management.
- Handle customer complaints and returns with professionalism and a focus on resolution.
- Participate in regular product knowledge training to stay updated on current trends and offerings.
- Contribute to team goals and maintain a positive work environment.
- Conduct remote administrative tasks such as online order processing, inventory checks, and customer follow-ups via email or phone.
- Ensure the store adheres to all company policies and procedures, including health and safety guidelines.
- Previous experience in retail sales or customer service is preferred.
- A keen interest in fashion and an eye for style.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a team and independently.
- Basic computer proficiency for remote administrative tasks.
- Flexibility to work a hybrid schedule, including weekends and some evenings.
- A positive attitude and a strong work ethic.
- Ability to stand for extended periods and lift moderate weight.
Senior Retail Sales Associate
Posted 2 days ago
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Job Description
Responsibilities:
- Greet and assist customers in a friendly and professional manner, identifying their needs and recommending appropriate products.
- Achieve and exceed personal and store sales targets through effective sales techniques and product knowledge.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and seasonal items.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle customer inquiries, complaints, and returns with empathy and a focus on problem resolution.
- Assist with visual merchandising, ensuring the sales floor is well-organized, clean, and appealing.
- Participate in inventory management activities, including stock counts and receiving deliveries.
- Provide training and mentorship to junior sales staff.
- Contribute to a positive and collaborative team environment.
- Adhere to all company policies and procedures, including safety and security protocols.
Qualifications:
- Proven experience in retail sales, with a minimum of 3 years in a customer-facing role.
- Demonstrated ability to meet and exceed sales targets.
- Excellent communication and interpersonal skills.
- Strong understanding of retail operations and visual merchandising principles.
- Proficiency in POS systems and basic computer applications.
- Ability to work independently and as part of a team.
- A passion for delivering exceptional customer service.
- Flexibility to work various shifts, including weekends and holidays, as required by business needs.
- High school diploma or equivalent; further education in business or a related field is a plus.
This role offers a competitive salary, opportunities for career advancement, and a chance to be part of a reputable retail brand. If you are a sales-driven individual with a passion for retail, we encourage you to apply.
Senior Retail Sales Associate - Remote
Posted 2 days ago
Job Viewed
Job Description
Senior Retail Sales Associate (Remote)
Posted 2 days ago
Job Viewed
Job Description
Senior Retail Sales Associate - Remote
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Achieve personal and team sales targets through effective selling and customer engagement.
- Provide outstanding customer service, addressing inquiries and resolving issues promptly and professionally via chat, email, and phone.
- Maintain a deep understanding of our client's product offerings to effectively guide customers.
- Process sales transactions accurately using our client's e-commerce platforms and CRM systems.
- Build and nurture long-term customer relationships by understanding their needs and preferences.
- Stay updated on product knowledge, promotions, and sales strategies.
- Collaborate with remote team members to share best practices and drive collective success.
- Contribute to the creation of sales reports and performance analysis.
Qualifications:
- Minimum of 3 years of experience in retail sales, preferably in an e-commerce or customer-facing role.
- Excellent verbal and written communication skills in Swahili and English.
- Proficiency in using CRM software and online sales platforms.
- Strong sales acumen and a customer-centric approach.
- Ability to work independently and manage time effectively in a remote environment.
- High school diploma or equivalent; further education in business or marketing is a plus.
- Must have a reliable internet connection and a suitable home office setup.
Senior Retail Sales Associate - High-End Boutique
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide exceptional customer service and build strong client relationships.
- Engage customers, understand their preferences, and offer personalized styling advice.
- Drive sales by meeting and exceeding individual and store targets.
- Maintain extensive product knowledge of all merchandise, including new arrivals and designer collections.
- Assist with visual merchandising and ensure the store is presented impeccably.
- Handle customer transactions accurately and efficiently using the point-of-sale system.
- Manage inventory levels, including receiving, stocking, and conducting regular stocktakes.
- Address customer inquiries and resolve any issues or complaints promptly and professionally.
- Contribute to a positive and collaborative team atmosphere.
- Stay updated on industry trends and competitor activities.
- Proven experience in retail sales, with a preference for luxury goods or fashion.
- Demonstrated success in achieving sales targets.
- Excellent interpersonal and communication skills.
- A keen eye for detail and a passion for fashion and styling.
- Ability to work effectively both independently and as part of a team.
- Strong customer service orientation and problem-solving skills.
- Proficiency with POS systems and basic computer applications.
- Flexibility to work varying shifts, including weekends and holidays.
- A polished and professional demeanor.
- Previous experience as a Senior Sales Associate or Key Holder is a significant advantage.
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