9 Operations Management jobs in Kenya
Pharmacist-in-Charge & Branch Operations Manager
Meru Meru , Eastern
Career Directions Limited (CDL)
Posted 7 days ago
Job Viewed
Job Description
Job Title: Pharmacist-in-Charge & Branch Operations Manager Location - Meru, KenyaOur client is hiring a Pharmacist-in-Charge & Branch Operations Manager who will lead the Meru branch operations from the ground up. This is a high-impact role responsible for the overall leadership and coordination of all branch functions, ensuring strict compliance with the Pharmacy and Poisons Board (PPB) regulations and WHO Good Distribution and Storage Practices (GDP/GSP). As the Pharmacist-in-Charge (PIC) and Qualified Person for Pharmacovigilance (QPPV), you will ensure product safety, regulatory excellence, and operational efficiency. You will also lead a multidisciplinary team across warehousing, dispatch, invoicing, administration, commercial sales and pharmacovigilance, delivering service in line with the mission of Harley's to be the preferred provider of healthcare and well-being solutions in the region.KEY RESPONSIBILITIES • Branch Operations Management : Lead and oversee all daily branch activities including warehousing, dispatch, inventory, customer service and administration, ensuring efficient operations, budget adherence, inventory integrity and alignment with the company's performance targets and governance standards.• Regulatory Compliance : Ensure full compliance with PPB and WHO GDP/GSP standards by implementing quality protocols, conducting internal inspections, managing audits, training staff, maintaining environmental controls and enforcing the company's SOPs and regulatory policies.• Pharmacovigilance & Drug Safety : Serve as the branch-level Qualified Person for Pharmacovigilance (QPPV), responsible for monitoring and reporting adverse drug events, coordinating with the Head Office QPPV, and fostering a culture of safety and compliance in line with national and internal drug safety requirements.• Coordination & Communication : Facilitate timely and effective communication across internal teams, regulatory departments and external partners, while escalating operational or compliance issues as needed, and supporting senior leadership in executing branch and corporate priorities.RequirementsQUALIFICATIONS & EXPERIENCE • Bachelor's Degree in Pharmacy (BPharm) or equivalent from a recognized institution.• Must be a registered Pharmacist with a valid PPB practicing license. • Minimum of 8 years in the pharmaceutical distribution or operations, with 3+ years in a managerial or supervisory role. • Proven experience in pharmacovigilance and regulatory compliance is required. • Solid understanding of PPB regulations, WHO GDP/GSP, and pharmacovigilance reporting frameworks. • Familiarity with inventory management systems (ERPs/WMS), quality assurance and internal audit procedures.• Exceptional communication and presentation skills as well as strong analytical skills.• Proficient in CRM tools, Microsoft Office, ERPs and data reporting systems.Only the best candidates will be shortlisted and contacted for an interview.
This advertiser has chosen not to accept applicants from your region.
0
Manager, Operations
Kajiado, Rift Valley
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we’re building the future of executive support-where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
1
Manager, Operations
Nairobi, Nairobi
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we’re building the future of executive support-where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
2
Manager, Operations
Kiambu, Central
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we’re building the future of executive support-where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
3
Manager, Operations
Nairobi, Nairobi
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we’re building the future of executive support-where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
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