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Assistant Recovery Manager Position
Posted today
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Job Description
ResponsibilitiesPortfolio Monitoring & Risk Control
- Monitor overdue loan accounts and flag early warning
- Track
PAR (Portfolio at Risk)
across different aging categories g Watch, Substandard, Doubtful and loss - Ensure accurate recovery records and timely updates in the
Supervision & Team Support
- Assist the Head of Collections & Recovery in supervising recovery officers, investigators, and external agents.
- Provide field support in difficult recovery
- Train and mentor junior staff on collection strategies, customer handling, and
Debt Recovery & Negotiation
- Oversee day-to-day recovery operations, ensuring adherence to
- Engage directly with delinquent clients through calls, visits, and
- Negotiate repayment plans, restructuring, or settlements where
- Escalate cases to
legal or external agencies
when
Reporting & Compliance
- Prepare
daily, weekly, and monthly recovery reports
for - Track recovery KPIs (recovery rate, PAR reduction, write-offs, CRB listings, ).
- Ensure compliance with internal policies, legal frameworks, and regulatory
- Liaise with legal, credit, and risk departments on recovery-related
Strategy & Process Improvement
- Recommend new recovery strategies (digital collections, incentives, penalties).
- Support in developing policies to reduce delinquency and improve collection
- Contribute to process automation (dashboards, MIS, reminders).
Qualifications & SkillsEducational Background
- Bachelor's degree in Finance, Business Administration, Accounting, Banking, or related
- Professional certifications in credit management, debt recovery, or risk management are an added advantage.
Experience
- 3–5 years' experience in credit recovery/collections within a financial
- Proven track record in
debt recovery, portfolio monitoring, and team coordination
. - Experience handling
legal recovery processes
(court, collateral realization).
Technical Skills
- Proficiency in loan management systems & MS Office (Excel, Word, PowerPoint).
- Strong reporting and analytical skills (dashboard preparation, data interpretation).
- Familiarity with
regulatory guidelines
on collections and
Soft Skills
- Excellent negotiation and conflict resolution
- Strong communication (written & verbal) and customer
- Leadership qualities with ability to supervise and motivate a
- Integrity, resilience, and ability to work under
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managing director position for a travel firm
Posted today
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Job Description
RECRUITMENT FOR MANAGING DIRECTOR POSITION FOR A TRAVEL FIRM
Position Title:
Managing Director
Reporting Line:
Group Head of Finance & Operations
Location:
Nairobi, Kenya
Employment Type:
Performance-based contract
Compensation:
Gross Salary of Kes 180,000 with additional commission on Net Sales & other company benefits
INTRODUCTION
Our Client is a
forward-thinking travel company headquartered in Nairobi, Kenya, is seeking to recruit a
Managing Director (MD)
.
Born out of a passion for delivering tailor-made travel, tourism, and team-building experiences, the firm provides professional, friendly, and efficient logistical planning for both business and leisure clients. The company prides itself on exceeding client expectations through innovative service delivery and customized travel solutions.
JOB SUMMARY
The Managing Director will provide strategic leadership to drive business growth, profitability, and operational excellence at the firm. Reporting to the Group Head of Finance & Operations, the MD will oversee strategic planning, business development, financial management, and operational efficiency, while ensuring the delivery of high-quality travel services that set the company apart in the competitive travel and tourism industry.
This role requires a visionary leader with strong business acumen, proven industry experience, and the ability to inspire a high-performing team while building strong partnerships with clients and stakeholders.
DUTIES AND RESPONSIBILITIES
·
Strategic Leadership & Growth
: Develop and implement strategies to grow the business, enhance profitability, and elevate customer experience.
·
Business Development
: Identify new markets, expand service offerings, and establish partnerships to strengthen the company's market positioning.
·
Operational Excellence
: Ensure efficient delivery of travel services, uphold service standards, and drive operational efficiency across all departments.
·
Risk & Compliance
: Oversee compliance with local and international tourism regulations and ensure effective risk management systems.
·
Financial Oversight
: Monitor financial performance, drive cost efficiency, and ensure profitability.
·
Team Leadership & Culture
: Inspire and lead staff, building a customer-centric, innovative, and high-performance organizational culture.
·
Stakeholder Engagement
: Build strong relationships with clients, regulators, partners, and industry bodies.
·
Market Representation
: Represent the firm at industry events, trade shows, and networking forums to enhance brand visibility and attract new clients.
QUALIFICATIONS AND EXPERIENCE
· Bachelor's degree in Business Administration, Tourism Management, Hospitality, or related field.
· Minimum of 3 years' progressive leadership experience in tours & travel, hospitality, or aviation sectors.
· Strong financial and business acumen with a proven track record of driving growth and profitability.
· Demonstrated leadership and team management skills.
· Excellent communication, negotiation, and stakeholder management abilities.
· In-depth knowledge of the travel and tourism industry, including trends, regulations, and customer expectations.
· Experience in digital transformation and technology adoption in travel services (desirable).
· Strong understanding of corporate travel, conferencing logistics, and industry best practices.
Expected Start Date:
1
st
November 2025
Application Procedure
If you believe your qualifications and career objectives align with this role, please submit your application including a cover letter and detailed CV (not exceeding 4 pages), indicating your current and expected salary.
Applications should clearly describe how you meet the stated requirements, with concise examples where possible.
Interested candidates should send their applications to:
Deadline for applications:
Friday, 26
th
September 2025.
Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.
If you are not contacted by 31
st
October 2025 at 5.00 p.m. East African Time, please note you were not successful.
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Job Description
Facility Manager – Homescope Hostels, Nairobi
We are seeking an experienced Facility Manager to oversee the day-to-day operations of our hostel branch in Nairobi. The role is responsible for ensuring smooth coordination of front desk services, maintenance, security, and resident support while maintaining high service, safety, and efficiency standards.
Key Responsibilities:
- Manage overall hostel operations, including front desk, maintenance, and resident services.
- Supervise and train staff to maintain high service standards.
- Oversee safety, security, and compliance with operational protocols.
- Coordinate maintenance and repairs to ensure facility upkeep.
- Monitor budgets, control costs, and track performance metrics.
- Handle escalated resident issues and ensure a positive living experience.
Requirements:
- Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
- Minimum 2 years' experience in facilities management or a similar role, with at least 1 year in a supervisory/managerial position.
- Strong leadership, communication, and organizational skills.
- Knowledge of safety, risk management, and compliance protocols.
- Flexible availability, including weekends/holidays, and ability to respond to emergencies.
Core Competencies:
- Leadership and teamwork
- Decision-making and problem-solving
- Strong communication and influencing skills
- Quality service delivery and efficiency
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Job Description
About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You And The Role
As a Facilities Supervisor, you will play a hands-on role in maintaining the site, ensuring daily facility operations run smoothly, and supporting the comfort and mobility of staff and visitors. You will actively perform facility checks, minor maintenance, and workspace organization. In addition to your operational tasks, you will oversee the drivers, coordinate staff and service movements, manage visitor accommodation, and ensure a comfortable, safe, and well-maintained environment for everyone at the nest. You will also support people leadership through task-level coordination, providing feedback, participating in hiring, conducting informal one-on-ones, and contributing to performance snapshots.
This position will be based in Awasi, Kenya.
What You'll Do
- Develop and execute proactive facilities strategies that align with operational growth plans; this includes forecasting infrastructure needs, planning maintenance schedules, and collaborating cross-functionally with operations, safety, and engineering teams to ensure the nest remains fully functional, scalable, and compliant with quality and safety standards.
- Perform daily facility checks, monitor infrastructure (power, water, workspace), and ensure site readiness.
- Oversee site cleanliness, minor maintenance tasks, and workspace organization.
- Coordinate driver schedules and manage vehicle availability to support staff and service movements.
- Organize and monitor transportation logistics for staff, visitors, and essential services.
- Manage house accommodation arrangements for visiting staff and ensure a comfortable stay.
- Supervise support staff and drivers, providing task-level guidance and daily operational support.
- Participate in the hiring and onboarding of drivers and support staff.
- Conduct regular one-on-ones, offer on-the-job coaching, and contribute to performance snapshots.
- Quickly address and escalate facility, transportation, or comfort-related issues to the Nest Operations Lead.
- Support safety initiatives and ensure the entire facility complies with health, safety, and operational standards.
What You'll Bring
- A practical, hands-on facilities professional with experience in site operations, workplace services, and driver or logistics coordination.
- Comfortable balancing daily operational work with light leadership responsibilities, including managing driver schedules, coordinating transport, and supervising support staff.
- Organized and responsive: You can effectively plan and manage staff and service movements while quickly resolving site-related issues.
- You uphold site safety standards, maintain clean and functional workspaces, and proactively manage facility risks.
- You ensure that visitor accommodations and general on-site experiences are welcoming, comfortable, and well-organized.
- You provide real-time coaching, conduct one-on-ones, participate in hiring, and contribute to team performance snapshots.
What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply
Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline's behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at
upon receiving a suspicious offer or claim.
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Facilities & Workplace Experience Manager
Posted today
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Job Description
Ikigai provides extraordinary space for individuals and organizations in a sustainable, community-oriented environment, helping them feel balanced and productive. We are a beautifully curated collective of shared office spaces in Kenya. At Ikigai, we cultivate an environment where meaningful human interactions are nurtured to encourage impactful and profitable connections between ideas, individuals, and businesses. Ikigai is not just another shared office space but a place where community and the collective are at the heart of everything we do. At Ikigai, you have a beautiful and secure space to work from, social areas to connect with your peers and strangers to create fruitful relationships that help push your business forward, events and workshops in our tree-filled gardens or boardrooms, and a coffee bar to keep you productive.
About the role
Ikigai's Facilities & Workplace Experience Manager is responsible for overseeing Ikigai's location facilities-related operations with a primary focus on maintaining beautiful and efficient spaces for our members. You are the right person if you:
- Enjoy wearing many hats.
- A leader and the planner/organizer in your group of friends.
- You multitask better than anyone and prioritize like a genius.
- You are completely at home with problem-solving and coming up with solutions at a moment's notice.
- You run a team that buzzes behind the scenes, ensuring the location facilities run like well-oiled machines.
The role reports directly to the Head of Operations. This job is a healthy mix of project management, facilities management, procurement, and people management.
Everything you do will be in the interest of creating and sustaining an authentic and thriving group of spaces and businesses. Everything
Role Goals and Objectives:
- Emulate Ikigai's core values and strive to achieve our mission and live the Ikigai culture.
- Oversee the smooth running of all Ikigai location facility-related operations.
- Maintain the working conditions of infrastructure at Ikigai's coworking space locations, and ensure facilities are secure and functioning efficiently.
- Ensure an environment that is safe and problem-free for all members and staff to work under the best conditions.
- Plan and coordinate fit-outs and renovations, manage the maintenance of supplies and equipment to fulfill health and safety regulations, and continuously examine the different location facilities for quality control purposes.
Key Roles & Responsibilities
Facilities Management/Location Maintenance and Repairs:
- Manage facilities and operations by using and continuously improving tools, processes, systems, and technology (e.g., Hubspot, project management platforms), including:
- Implementing and optimizing facilities, project, and task management systems for the department.
- Creating, updating, and implementing the Ikigai operations processes manuals.
- Overseeing record keeping for the facilities department (contracts, service level agreements, directories, schedules, requisitions, etc.).
- Oversee the smooth running of all facilities-related operations, including: Handling maintenance with a proactive, preventative approach.
- Developing and executing a preventative maintenance schedule for building, equipment, and soft services.
- Maximizing the uptime and availability of key facilities assets such as the Wi-Fi network, printers/copiers, meeting rooms, and other shared resources, and keeping location teams aware of facilities issues that may impact members.
- Managing support services such as housekeeping, groundskeeping, security, parking, and technology, ensuring all facilities meet government regulations and environmental, health, and safety standards.
Location Fit Out/Renovation Management:
- Oversee project management of location fit-outs, renovations, facility upgrades/refurbishments, and new site developments/expansions.
- Create detailed budgets for projects and internal initiatives based on sound assumptions (historical information, researched costings, etc.), reviewing, value engineering, tracking, and reporting on expenditure.
- Coordinate project teams, attend and coordinate site meetings and project coordination meetings, and follow up on project deliverables.
- Oversee project timelines and follow up to ensure completion on schedule.
- Oversee procurement of materials and services required for projects.
Procurement and Service Provider Management:
- Oversee procurement of facilities and project-related products and services for Ikigai.
- Manage procurement processes and conduct reviews and modifications to the processes where required.
- Ensure Ikigai is receiving value for money from suppliers and continually review this.
- Approve purchase requisitions for operations and location-related inventory and stock.
- Oversee registry of purchased assets.
- Manage and maintain relationships with suppliers and service providers.
- Build and maintain relationships and negotiate with local vendors, suppliers, and subcontractors to maintain/improve and implement high-quality, relevant, and desirable amenities and facilities for members.
- Conduct due diligence, prequalification, negotiation, and approval of suppliers and service providers, and establish and maintain contracts with approved suppliers.
- Oversee management of service providers and subcontractors.
- Lead regular service provider and subcontractor meetings to ensure sound and high-quality work delivery.
Team Management:
- Oversee recruitment, onboarding, management, coaching, and performance management of the facilities team.
- Foster effective collaboration between the facilities and location teams by developing, communicating, and enforcing a clear escalation matrix for issue resolution.
- Ensure clarity of set goals, KPIs, and standards for the team to ensure operational excellence across all locations.
- Build capacity within the team through coaching, skills development, professional development opportunities, and continuous feedback.
- Build a positive team culture in the facilities department in line with Ikigai's culture code through weekly department meetings and wellness meetings with direct reports.
Finance & Strategy:
- Lead Facilities department strategy development in the annual company strategy process, oversee department strategic projects, and periodically report on progress.
- Manage department financials, including: Creating detailed budgets based on sound assumptions (historical information, researched costings, etc.).
- Tracking and reporting on expenditure during the monthly business review meetings.
- Reviewing facilities-related costs and ensuring cost-effectiveness and efficiency, minimizing costs as much as possible while maintaining Ikigai standards.
- Providing cost projections and financial justifications for upcoming projects, maintenance cycles, and facility upgrades.
- Ensuring adequate insurance coverage and minimizing claims related to construction and facilities.
Sustainability:
- Lead energy-efficiency programs (lighting, HVAC, renewable integration), monitor and reduce consumption, and track/report carbon footprint and emissions.
- Implement water conservation (low-flow fixtures, rain harvesting) and manage waste segregation, recycling, composting, and sustainable procurement.
- Ensure all construction/renovation uses eco-friendly materials and methods; extend asset lifecycle through proactive, preventive maintenance.
- Develop and update internal sustainability policies and procedures; track regulatory changes.
- Engage staff and vendors in sustainability practices, set and track KPIs (energy, waste, carbon), report progress to leadership/stakeholders, and drive innovation through smart technologies and circular economy initiatives.
ROLE QUALIFICATIONS
Experience and Requirements:
- 5+ years' experience in facilities/project/operations management or relevant position.
- Well-versed in building, construction, and facilities management best practices, including the ability to interpret floor plans.
- Comfortable with HVAC, electrical, plumbing, and other building systems (working knowledge is a plus).
- Demonstrated project management skills and ability to plan and manage resources; P&L experience is a plus.
- Professional certifications in Health & Safety, Project Management, or Facilities Management are an added advantage.
- Experience in procurement processes and management.
- Proficiency with data analysis, forecasting, and budgeting.
- Experience in customer relationship management and dedication to providing great service.
- Experience managing and leading a team, including coaching and capacity building.
We are looking for:
- Passion for and understanding of Ikigai's mission and values, and passion for entrepreneurial communities.
- Must have strong verbal and written communication skills.
- Exceptional organizational and problem-solving skills.
- Highly detail-oriented and solution-driven.
- Strong interpersonal relationship and leadership skills.
- Entrepreneurial mindset; you are a quick learner and self-starter who works well in a fast-paced, start-up/ growth stage environment.
- You are adaptable and innovative; you own your mistakes and move on.
- Strong proficiency with Microsoft Office applications (Excel, PowerPoint, Word) and project management software.
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, empathy, and professionalism.
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Job Description
About the Role
We are seeking a proactive and hands-on
Facilities Supervisor
to oversee the management, maintenance, and efficiency of our workplace facilities. The ideal candidate will ensure our employees, visitors, and service providers operate in a safe, functional, and comfortable environment — while upholding the company's standards and compliance requirements.
Key Responsibilities
- Supervise and evaluate outsourced service providers, ensuring quality and compliance.
- Implement preventive and proactive maintenance programs.
- Identify and resolve facility-related issues promptly.
- Manage incidents and follow through on corrective actions.
- Support and communicate the company's Facilities policies and strategy.
- Track and report departmental KPIs and KRIs.
- Promote cost-effective facility management while maintaining high operational standards.
- Foster positive working relationships across teams and departments.
Qualifications & Experience
- Bachelor's Degree or Diploma
in Facilities Management, Engineering, or a related field. - Additional certifications in facilities or maintenance management are an advantage.
- 2–5 years' experience in facilities management, ideally with exposure to corporate and/or National Youth Service environments.
- Strong knowledge of electricity systems, generators, solar power, wiring, and building maintenance.
- Experience with architectural and design works is an added plus.
- Proven leadership and team management skills.
Core Competencies
- Strong planning and organizational abilities.
- Excellent communication and relationship management.
- Resilient under pressure and able to make sound decisions.
- Demonstrated initiative and a proactive approach to problem-solving.
Closing date for applications:
25 October 2025
How to apply:
Email
with the subject line:
Facilities Supervisor
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Sports Facilities Manager
Posted 3 days ago
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Job Description
Responsibilities:
- Develop and implement operational plans for sports facilities, including scheduling, maintenance, and safety protocols.
- Oversee the daily operations of sports venues, ensuring optimal conditions for athletic activities and events.
- Manage budgets for facility maintenance, repairs, and upgrades, ensuring cost-effectiveness.
- Coordinate with external vendors and internal teams for routine maintenance, repairs, and capital improvement projects.
- Ensure compliance with all health, safety, and environmental regulations.
- Develop and implement event management plans for various sporting and community events hosted at the facilities.
- Manage booking systems and relationships with user groups, leagues, and event organizers.
- Conduct regular inspections of facilities to identify and address any issues or potential hazards.
- Develop and manage a team of facility staff and volunteers (if applicable) in a remote management structure.
- Stay informed about industry best practices in sports facility management and new technologies.
Qualifications:
- Bachelor's degree in Sports Management, Facility Management, Business Administration, or a related field.
- Minimum of 5 years of experience in sports facility management or a related operational role.
- Proven experience in budget management, vendor negotiation, and contract administration.
- Strong understanding of sports facility operations, maintenance, safety standards, and event management.
- Excellent organizational, problem-solving, and decision-making skills.
- Proficiency in facility management software and Microsoft Office Suite.
- Strong communication and interpersonal skills, essential for managing relationships remotely.
- Ability to develop and implement strategic plans for facility improvement and growth.
- Certification in facility management (e.g., CFM) is a plus.
- Passion for sports and a commitment to providing excellent facilities for athletes and the community.
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Remote Facilities Hygiene Manager
Posted today
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Senior Facilities Manager
Posted today
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Senior Facilities Hygiene Manager
Posted today
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Job Description
Responsibilities:
- Develop, implement, and maintain comprehensive hygiene and sanitation programs for all assigned facilities.
- Set clear standards and protocols for cleaning, disinfection, waste management, and pest control.
- Conduct regular site assessments and hygiene audits to ensure compliance and identify areas for improvement.
- Train and supervise cleaning staff and facility management teams on best practices in hygiene.
- Manage inventory and procurement of cleaning supplies, equipment, and safety gear.
- Ensure adherence to all local, national, and international health, safety, and environmental regulations.
- Investigate and address any hygiene-related incidents or complaints promptly.
- Develop and manage the departmental budget for hygiene operations.
- Stay updated on the latest trends, technologies, and best practices in industrial hygiene and sanitation.
- Collaborate with health and safety officers to foster a culture of safety and cleanliness.
- Bachelor's degree in Environmental Health, Public Health, Facilities Management, or a related field.
- Minimum of 6 years of experience in facilities management, hygiene management, or a similar role, with a focus on sanitation protocols.
- Proven expertise in developing and implementing large-scale cleaning and disinfection programs.
- Strong knowledge of health and safety regulations (e.g., OSHA, HACCP principles).
- Excellent leadership, training, and team management skills.
- Exceptional attention to detail and organizational abilities.
- Proficiency in using relevant software for reporting and inventory management.
- Strong problem-solving and analytical skills.
- Effective communication and interpersonal skills, capable of working with diverse teams remotely.
- Commitment to promoting a safe and healthy working environment.
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