9,662 Operations Manager jobs in Kenya

• Oversee and manage daily business operations, ensuring efficiency and effectiveness.
• Develop and implement operational strategies to support organizational goals and growth.
• Analyze operational data to identify trends, bottlenecks, and opportunities for improvement.
• Lead the implementation of process improvements, workflow enhancements, and best practices.
• Manage budgets and financial forecasts for operational departments, controlling costs and maximizing resource utilization.
• Develop and maintain key performance indicators (KPIs) to measure operational success and provide regular reports to senior management.
• Collaborate with cross-functional teams, including sales, marketing, finance, and IT, to ensure seamless operations.
• Oversee the selection, implementation, and management of operational technologies and software solutions.
• Ensure compliance with all relevant industry regulations, legal requirements, and company policies.
• Manage vendor relationships and contracts to ensure optimal service delivery.
• Develop and implement risk management strategies for operational activities.
• Lead, mentor, and develop a team of operations professionals, fostering a high-performance culture in a remote environment.
• Contribute to strategic planning and decision-making processes.
• Drive continuous improvement initiatives across the organization.

• Master's degree in Business Administration (MBA), Operations Management, or a related field.
• Minimum of 7 years of experience in business operations management, with a proven track record of success.
• Strong understanding of business process optimization, project management, and financial management.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent leadership, team management, and interpersonal skills, especially in leading remote teams.
• Proficiency in using operational management software and data analysis tools.
• Demonstrated ability to manage budgets and control costs effectively.
• Strong communication and presentation skills.
• Experience in diverse business sectors is advantageous.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

• Analyze existing business processes and identify inefficiencies or areas for optimization.
• Develop and implement strategic plans to improve operational efficiency, productivity, and profitability.
• Manage cross-functional projects aimed at enhancing business performance and achieving strategic goals.
• Develop and track key performance indicators (KPIs) to measure operational effectiveness.
• Collaborate with department heads to understand their operational needs and challenges.
• Design and implement new operational policies, procedures, and systems.
• Conduct market research and competitive analysis to identify best practices and emerging trends.
• Oversee the implementation of technology solutions to streamline operations.
• Manage budgets for operational projects and initiatives.
• Provide training and support to staff on new processes and systems.
• Prepare detailed reports and presentations for senior management on operational performance and recommendations.
• Ensure compliance with all relevant regulations and company policies.
• Foster a culture of continuous improvement and operational excellence within the organization.
• Identify and mitigate operational risks.

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field. An MBA or Master's degree is a plus.
• Minimum of 6 years of experience in business operations, process improvement, or a related management role.
• Proven track record of successfully managing and improving business operations.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise in process mapping, re-engineering, and change management.
• Excellent project management skills with experience in leading cross-functional teams.
• Strong understanding of financial management and budgeting principles.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently, prioritize tasks effectively, and manage multiple projects simultaneously in a remote environment.
• Proficiency in business process management (BPM) tools and MS Office Suite.
• Experience with data analysis and reporting.

• Analyze and map current business processes to identify inefficiencies and areas for improvement.
• Develop and implement strategies to streamline operations, improve productivity, and reduce costs.
• Oversee the management and optimization of key business systems and platforms (e.g., CRM, ERP, project management tools).
• Lead cross-functional projects aimed at enhancing operational performance and scalability.
• Develop and track key performance indicators (KPIs) to measure operational effectiveness and identify trends.
• Collaborate with department heads to align operational strategies with overall business goals.
• Manage vendor relationships and ensure the effective implementation of new tools and technologies.
• Create and maintain comprehensive documentation for business processes and operational procedures.
• Facilitate communication and collaboration among remote teams to ensure project alignment and successful execution.
• Conduct research and provide recommendations on best practices in business operations and process improvement.

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 7 years of experience in business operations, process improvement, or a related management role.
• Proven expertise in process analysis, operational efficiency, and project management.
• Strong understanding of business systems and technologies (CRM, ERP, etc.) and their application in optimizing operations.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Exceptional leadership, communication, and interpersonal skills, with the ability to manage and influence remote teams.
• Demonstrated experience in managing complex cross-functional projects.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
• Experience with data analysis and reporting tools.

About us

East African Smart Villages and Rural Mobility Limited (EASVRM) is a Kenya-based social enterprise with operations in Kisii, Nyamira, Bomet and Narok Counties. Through its Kisii Smart Community (KSC) initiative and the "Songa" e-mobility platform, EASVRM collaborates with local and international partners to drive sustainable development.

Our work focuses on implementing sustainability solutions, leveraging clean energy technologies, designing innovative digital tools, and applying forward-thinking business models to advance the Sustainable Development Goals (SDGs).

The Role

The Business Development & Operations Manager will lead the rollout, commercialization, and growth of the Kilikawi platform within the Kisii Smart Community. They will drive business partnerships, strengthen last-mile service offerings (e.g. FMCG sales, transport-as-a-service, trading), and oversee effective project implementation with hub managers and technicians. The role requires a mix of business acumen, operational leadership, project management and community engagement to ensure sustainability and scale of Kilikawi as a business model and support diversification into avocado and horticultural trading.

Responsibilities

Business Development & Partnerships

• Identify and secure strategic partners, off-takers, and collaborators to scale Kilikawi and other community services.
• Develop proposals and manage relationships with stakeholders (private sector, NGOs, cooperatives, etc.).
• Position Kilikawi as a replicable business for other platforms and communities.

Operations & Implementation

• Oversee day-to-day implementation of Kilikawi services through our hub managers and technicians.
• Ensure smooth delivery of last-mile services including FMCG distribution, transport solutions, and agri-trading.
• Develop operational plans, budgets, and reporting frameworks.

Sales & Commercialization

• Design and execute sales strategies for farmer uptake of Kilikawi services.
• Monitor revenue performance and adjust models to improve farmer adoption and business viability.

Agribusiness Development

• Support the launch and growth of avocado and horticultural trading within the community.
• Build market linkages and strengthen value chain efficiencies.

Data, Monitoring & Reporting

• Ensure robust data collection and analysis on Kilikawi usage, farmer adoption, and business performance.
• Generate insights to inform scaling and adoption strategies.

Qualifications

• Bachelor's degree in Business, Agribusiness, Development Studies, or related field (Master's an added advantage).
• At least 5 years' experience in business development, operations management, or agribusiness projects.
• Proven track record in building partnerships, sales, and managing field operations.
• Strong project management and financial planning skills.
• Familiarity with rural communities, agriculture, and last-mile distribution models.
• Excellent communication, negotiation, and team leadership abilities.

Technical Skills

• Business development:

market scoping, partnership development, project management, reporting, CRM management, contract management.
- Operations management:

budgeting, work planning, logistics coordination.
- Sales & CRM:

familiarity with CRM methodologies, leveraging email and g-suite.
- Data analytics:

Excel (advanced), Google Sheets,
- Digital literacy:

mobile data collection tools (e.g., Google Forms, ODK)
- Agribusiness knowledge:

value chain analysis, market systems development, agro forestry.
- Financial literacy:

P&L management, cost-benefit analysis, pricing models.

To apply send your applications (Motivation letter and CV) to by 12th September 2025

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

Use concise bullet points for clarity and readability:

• Develop and implement operational strategies to enhance productivity and efficiency.
• Monitor key performance indicators and adjust processes for better outcomes.
• Lead cross-functional teams to ensure smooth workflows across finance, HR, and IT.
• Maintain compliance with relevant regulations and internal policies.
• Plan and manage budgets, analyze cost-benefit outcomes, and execute improvement initiatives.
• Address operational challenges promptly and implement solutions.
• Oversee hiring, training, and mentoring of operational staff.

Required Qualifications

Clearly distinguish must-have credentials:

• Bachelor's degree in Business, Operations Management, or related field.
• 7+ years of experience in operations or similar managerial role.
• Proficiency in Microsoft Office (Excel, Word), and basic data analysis.
• Excellent organizational, communication, and problem-solving skills.
• Experience managing budgets, policy compliance, and performance tracking.

Include a "preferred qualifications" section if needed:

Preferred Qualifications
:

• MBA or advanced degree.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

• Establish and maintain business standards for accuracy, productivity and reliability
• Manage the daily functions of the business
• Prepare annual performance review and reevaluate processes
• Ensure regulatory, compliance and legal rules are followed
• Manage budget to align with goals of business

Qualifications

• 3+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Role Description

This is a full-time hybrid role for an Operations Manager at Eastpak Distributers, located in Thika, with some work from home flexibility. The Operations Manager will oversee day-to-day operations, manage supply chain logistics, coordinate with various departments to ensure smooth workflow, and implement process improvements. The role will also involve monitoring inventory levels, preparing operational reports, and ensuring compliance with company policies and regulations.

Qualifications

• Supply chain management, logistics, and inventory management skills
• Experience in process improvement and workflow optimization
• Strong leadership and team coordination skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work under pressure and handle multiple tasks
• Proficiency in operations management software and tools
• Relevant experience in the distribution or logistics industry is a plus
• Bachelor's degree in Supply Chain Management, Business Administration, or related field

Role Description

This is a contract remote role for an Operations Manager. The Operations Manager will be responsible for overseeing daily operations, managing resources, and ensuring the smooth execution of business processes. The role involves implementing operational policies, coordinating between departments, and maintaining high standards of operational efficiency. The Operations Manager will also be in charge of monitoring key performance indicators, managing budgets, and optimizing workflow. This position requires consistent communication with various stakeholders to align operational activities with strategic goals.

Qualifications

• Operational Management and Workflow Optimization skills
• Experience in Resource Management and Budgeting
• Strong capability in Implementing Policies and Procedures
• Excellent Leadership, Communication, and Coordination skills
• Ability to work independently and remotely
• Bachelor's degree in Business Administration, Operations Management, or related field
• Experience in similar roles or industries is advantageous

Designation: Operations Manager Electrical Solutions & Construction

Job Summary

The Operations Manager is responsible for overseeing the overall operational performance of the organization, ensuring that projects are delivered on time, within budget, and maintaining quality standards. This role manages operations across two divisions that is Electrical solutions and Construction projects.

Relatively more focus will be on Electrical Solutions and subsequent focus on Construction & Interior Fit-Out projects. The position requires a strong technical background in electrical engineering, combined with proven leadership and administrative skills to coordinate resources, manage projects and teams, and drive operational efficiency.

The Operations Manager will lead planning, tendering, execution, and delivery of projects, optimize supply chain and logistics processes, and ensure adherence to legal, safety, and quality standards while fostering a high-performance culture.

Key Responsibilities

1. Strategic & Operational Leadership

• Plan, direct, and coordinate daily operations across both divisions to ensure efficiency, productivity, and profitability.
• Develop operational strategies that align with company goals and client requirements.
• Monitor operational performance using KPIs and implement improvements where necessary.

2. Technical Oversight Electrical Solutions

• Lead all electrical works, installations, and commissioning activities.
• Provide technical guidance in electrical design, drafting, tender preparation, and estimation.
• Review technical drawings, BOQs, and specifications for compliance and cost-effectiveness.
• Conduct site inspections to ensure quality, safety, and timely completion.

3. Construction & Interior Fit-Out Operations

• Oversee project planning, execution, and delivery for construction and interior projects.
• Coordinate site management, workforce allocation, and subcontractor performance.
• Ensure compliance with building codes, regulations, and safety protocols.

4. Tendering, Estimation & Client Engagement

• Prepare competitive bids and cost estimates for both electrical and construction projects.
• Liaise with clients, suppliers, and consultants to clarify requirements and negotiate contracts.

5. Supply Chain & Logistics

• Oversee procurement, inventory management, and material logistics for multiple projects.
• Establish strong supplier relationships to ensure cost efficiency and timely deliveries.

6. Financial & Administrative Management

• Prepare project budgets and monitor expenditure against forecasts.
• Ensure timely project certification, invoicing, and payment follow-ups.
• Produce operational reports and present them to senior management.

7. People Management & Leadership

• Supervise site teams and back-office employees, ensuring performance targets are met.
• Provide mentorship, training, and professional development for staff.
• Promote a culture of safety, accountability, and operational excellence.

Qualifications & Skills

Education & Experience

• Bachelors Degree in Electrical Engineering is required; academic and/ or qualifications and certifications in construction management and related courses preferred.
• Minimum 5 years experience in operations or project management within electrical solutions, plus exposure to construction/interior fit-out projects.

Technical Competencies

• Electrical works oversight and installations
• Electrical design and drafting
• Tendering and cost estimation
• Project certification and evaluation processes.
• Site management and project scheduling
• Experience managing large-scale government, industrial, or commercial projects in both sectors is highly advantageous.

Leadership Competencies

• Strategic planning and operational leadership
• Supply chain, logistics, and inventory management
• Financial planning and project budgeting
• Staff supervision and team leadership
• Strong negotiation, communication, and interpersonal skills
• Analytical and problem-solving abilities
• High attention to detail and ability to manage multiple priorities