71 Management jobs in Nairobi
Manager, Operations
Posted today
Job Viewed
Job Description
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
Manager, Operations
Posted today
Job Viewed
Job Description
*About the Role*
As an Operations Manager (OM), you’ll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
You’ll support clients who are:
* Founders scaling venture-backed startups
* Investors and operators running high-performing teams
* Public figures and creators with thriving platforms
* Leaders balancing big ambitions and full lives
*Where You’ll Work: The Athena Hub Model*
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our *Nairobi Hub*, and you must live within 80km to be eligible.
What the Hub unlocks for you:
* Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
* Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
* Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
* Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
*What You’ll Own*
* *Leadership & Team Performance*: Coach and develop a pod of 10-15 Executive Partners, ensuring they deliver exceptional outcomes for clients
* *Client Success & Escalation*: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
* *Operational Excellence*: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
* *Growth & Personalization*: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
* *Performance Management*: Drive clarity, accountability, and excellence across every partnership you oversee
* *Crisis & Conflict Resolution*: Navigate tough moments with confidence and care-turning challenges into opportunities to deepen trust
*You’re a Fit If You.*
* Communicate with polish, empathy, and discernment across contexts and cultures
* Lead with vision and coach with clarity-bringing out the best in others
* Solve problems independently and think proactively at both a strategic and tactical level
* Thrive in fast-moving, high-accountability environments
* Have experience leading teams, managing client relationships, and driving operational improvement
* Are energized by performance data and high standards
* Are available full-time and can align to U.S.-based client hours
* Have a growth mindset and a genuine desire to help others do their best work and live better lives
*Education & Experience Requirements*
* At least five (5) years of operations and people management experience
* At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
*A police clearance is required for successful candidates and should be readily available once identified for the role.*
*What Athena Offers*
* Paid time off, wellness initiatives, and healthcare coverage
* Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
* Access to our 3,000+ global support network
* Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
*Why Athena*
Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.
Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and we’re here to help you realize it.
From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.
*Why work here?*
At Athena, we believe in empowering exceptional talent to thrive. As a remote-first company with a commitment to work-life balance, we provide the flexibility you need to succeed, along with the support of a collaborative and high-performing team. We offer competitive benefits, professional development opportunities, and a culture built on trust, autonomy, and recognition.
Join us to be part of a rapidly growing company that’s changing the way businesses approach delegation and executive support. At Athena, you’ll be challenged, valued, and empowered to make an impact.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
Specialist: Client Delivery Manager, Solutions Segment
Posted today
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Client Delivery Manager is a seasoned subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
This role supports the business and protects the company's reputation by taking responsibility for contract management for local, small and low to medium complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are often complex by nature and are typically across multiple sites and/or service offerings.
The Managed Services Client Delivery Manager involves proactive client communication, project management, technical oversight, and problem-solving.
**Key Responsibilities:**
+ Drive Client Satisfaction by ensuring services are delivered in alignment with contractual obligations, service definitions, and SLAs-building trust and reinforcing operational excellence.
+ Serve as the Client's Operational Anchor, managing inquiries, escalations, and feedback with professionalism and urgency to maintain strong, responsive relationships.
+ Translate Business Needs into Service Delivery, and working with business and client stakeholders to identify opportunities and tailor solutions that meet client objectives. This ensures that our services remain relevant, effective, and outcome-driven for the client.
+ Coordinate Cross-Functional Execution, working with commercial, finance and administration, go to market, technical and support teams to resolve incidents, stabilize environments, and uphold service quality across multiple touchpoints.
+ Ensure Contractual Integrity and Compliance, monitoring performance, managing risks, and collaborating with legal teams to uphold governance and protect business and client interests.
+ Enable Account Growth by identifying upsell and cross-sell opportunities, supporting renewal strategies, and contributing to long-term client retention.
+ Proactively engage Service Implementation and Delivery Teams to deliver services within time in relation to service onboarding and transition, modifications and decommission.
+ Deliver Strategic Insights, maintaining accurate documentation, contracting and reporting on service performance, client satisfaction, and operational risks to inform internal stakeholders and guide continuous improvement.
**Knowledge and Attributes:**
+ Passionate about service delivery with a strong ability to manage a coordinated delivery of service.
+ Seasoned analytical mindset, strong initiative, self-driven with a commitment to succeed.
+ Seasoned understanding of managed services, including infrastructure, cloud, security, and support.
+ Seasoned proficiency in project management.
+ Excellent communication, negotiation, and problem-solving skills.
+ Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.
+ Seasoned business acumen, as well as financial acumen for budgeting, forecasting, and billing.
+ Seasoned familiarity with ITIL or other IT service management frameworks.
+ Ability to work under pressure and has exceptional organizational skills and attention to detail
+ Ability to work collaboratively with cross-functional teams.
+ Adaptability and a customer-focused mindset.
+ Understanding of client contract engagements
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Relevant project management certification (for example, PMP) is preferred.
**Required experience:**
+ Seasoned demonstrated experience in a managed services and/or support services environment.
+ Seasoned demonstrated experience in managed services - service delivery and client management.
+ Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
+ Seasoned demonstrated experience in monitoring contract performance.
+ Seasoned demonstrated experience in managing service delivery projects for clients.
+ Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
+ Seasoned demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Business Development Manager, Reserve Outlets
Posted today
Job Viewed
Job Description
**Job Title:** Business Development Manager, Reserve Outlets
**Level:** Mid-Level Management
**Reports To:** Head of Premium Spirits Kenya
**About us**
East African Breweries PLC (EABL) is East Africa's leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits, and adult non-alcoholic drinks (ANADs) reaffirming our standing as a total adult beverage (TAB) company. And our success is thanks to the strength of our people, in every role. It's why we trust them with our legacy. And it's why we reward them with the career-defining opportunities that they deserve.
**Sales**
Our Sales team love establishing relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell 6.5 billion litres of our iconic brands across 180 countries every year.
We're operating across different markets, channels, and areas of expertise. Using consumer insight and digital platforms, we reach new customers, markets, and celebrations to help us achieve our growth potential. We'll support you every step of your Sales career, as you work with people with diverse talents, backgrounds, and perspectives to realize your fullest potential.
**Context/Scope**
EABL operates within a multi-cultural, multinational, multi-currency environment. EABL comprises four business units: KBL, EAML and UBL. KBL is further categorized into Demand and Supply. The Supply business is involved in production of beer and spirits. The Demand business is involved in marketing and selling the product to consumers.
This role is located within the Demand Sales business. The Business Development Manager role will be critical to the overall KBL short, medium- & long-term strategy in developing and driving our Premiumization agenda and operational excellence within strategic retail outlets and distributors.
The job holder works closely with the Area Business Development Managers, Reserve Account Managers (RAM), Business Development Managers (Key Strategic Outlets) BDM (KSOs), Head of Premium Spirits, Commercial Performance Manager (Nairobi), Divisional Sales Managers, Shopper Managers
**Dimensions**
**Financial:**
Management of the Sales teams and sales tools to assure return on EABL's investment through volume and NSV growth.
**Market Complexity:**
KBL demand has 96% volume share of beer market and 69% volume share for Spirits. KBL demand is the No.1 FMCG Company in Kenya and also markets UDV brands. KBL operates in a very competitive environment that has seen the entrant of new players in the total alcohol category. This necessitates the need for pro-active business approach. The national distribution structure within the Kenyan alcohol market is key to KBL delivery of both volume growth and market share.
Market situation is changing rapidly due to the economic situation, declining disposable incomes, County Government legislation on Alcohol and opening up of the economic trading blocs allowing in flow of products from other markets. Consumers are becoming more sophisticated in the choice of drinks offered in the market. This requires proactive selling to increase company market share and value share. Trade is evolving and being more sophisticated especially at retail level.
**Purpose of Role**
To ensure that the Divisional Strategic accounts are supported with Robust partnerships, Routines and processes are understood, that outlets and teams are trained to use the systems and that business processes and working practices across the division and distributorships are in line with Diageo Way of World-Class Selling and Code of Business Conduct.
**Role Responsibilities**
+ Identifying prospective opportunities at omni channel (On-trade, Off-trade and E-commerce) for customers and consumers.
+ Develop and implement Strategic and innovative Ideas to help Outsmart and Outperform competition in the segment.
+ Lead implementation and brilliant execution of all cycle plans activation Plans by guiding the Premium Trade Executives
+ Trade development: Develop all accounts within scope.
+ Develop and maintain an in depth understanding of the Channel and ensure all plans are aligned to the current trends to help meet the diverse and changing consumer/shopper needs.
+ Ensure all Plans and new opportunities meet the financial requirements and healthy ROI
+ Cross Functional Engagement with various stakeholders (Brand Marketing, Customer marketing, Reserve team, Finance team, Area Business Development managers and Brand Protection teams) to help foster growth of Diageo brands.
+ Project Management: Develop and handle all Joined up Customer Plans (JUCPs) between Diageo and Customers to ensure they deliver a win-win-win for Diageo, Customer and Consumers. Ensure Alignment with various stakeholders.
+ People Management: To coach, guide and manage a team Reserve Account Managers and Premium Trade Executives to deliver business ambition
+ Champion the Premium and luxury agenda across key Cross functional teams to help deliver value and growth for Diageo.
+ Supervising consumer trends and competitor activities in the Channel to ensure Diageo always wins.
**Qualifications and Experience Required**
+ A business-related degree or equivalent.
+ 2 years' experience in analytics or sales role
+ Strong attention to detail.
+ Ability to follow defined business processes.
+ Ability to manage and monitor data quality.
+ Excellent interpersonal skills including the ability to influence.
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
KBL
**Additional Locations :**
**Job Posting Start Date :**
2025-08-15
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
R-01786 Outbound and Inbound Transport Manager
Posted today
Job Viewed
Job Description
Function : Supply Chain
Reports to: Head of Logistics, East & West Africa
Scope: Regional
Location: Nairobi, Kenya
Terms & Conditions: Fulltime, Office-based
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you are interested in being accountable for the management of all transport operations and providing tactical direction to transport suppliers to enable service and cost optimization, with responsibility for both import and export business, and in managing the primary and secondary transport strategy within the Logistics function to ensure efficient service delivery to internal and external stakeholders while guaranteeing on-time, in-full delivery to customers, then this role is just for you!
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
+ Design and drive an efficient and effective Transport delivery scheme by having optimal balance of customer service and transport costs in place.
+ Drive and own key change and integration initiatives in transportation to deliver integrated and cost-effective transport solutions within the business transport network.
+ Contribute to the development of the end-to-end supply chain strategy for logistics by driving Transport integration of suppliers, contracts, performance and processes.
+ Develop and introduce standardized supplier metrics for KPIs for transport performance and appropriate behaviors to obtain unified performance measures and consistent high level of service.
+ Manage all the Third-Party Logistics (3PL) service providers to ensure excellent service quality and delivery performance as per agreed service level within optimal costs.
+ Monitor and report performance of the 3PL service providers by performing supplier evaluations and use the information for benchmarking the logistics process against other organizations to improve performance.
+ Maintain excellent business relationship with the key external stakeholders including Logistics fleet contractors etc. to ensure smooth and efficient logistics operations and services.
+ Manage innovations to foster continuous improvement and change through teamwork, partnership and collaboration initiatives.
+ Lead Logistics reviews and governance processes for the 3PL Suppliers to improve the logistics network and cost base.
+ Drive projects and continuous improvement initiatives to achieve logistics and productivity cost savings
+ Ensure appropriate process controls and documentation are always in place and adhered to.
+ Perform all company business in accordance with regulations, company policies and procedures and demonstrate high ethical and professional standards with business contacts in order to maintain excellent reputations within the business community in line with the Company's Code of Business Principles.
+ Coordinate shipment of finished goods from the factories to the warehouse.
+ Ensure that the site contingency plan is live and maintained.
+ Export and import management
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
ESSENTIAL
+ Minimum Bachelor's Degree in Supply Chain Management or related field
+ Strong working knowledge of supply chain management principles and systems, including but not limited to SAP, APO, ERP, WMS, transport routing software and Lean implementation.
+ 5+ years' experience in Logistics management including multinational companies with a track record of operational service level and efficiency improvement.
+ Wide experience and broad knowledge of Import/Export regulations and requirements, Customs management practices and Clearing & Forwarding.
+ Proven ability to lead and manage teams and complex projects within timeline and budgetary constraints across functional areas.
PREFERRED
+ FMCG experience
Skills
+ Transport Operations Management
+ Strategic Planning and Execution
+ Supplier and Stakeholder Management
+ Import/Export Compliance and Coordination
+ Performance Monitoring and Continuous Improvement
+ Systems and Tools Proficiency
+ Business Acumen
+ Cost Optimization
Leadership
+ You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
+ As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
+ Critical SOL (Standards of Leadership) Behaviors
+ PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
+ PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
+ CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
+ PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
+ AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
Marketing Communications Manager

Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25115902
**Job Category** Sales & Marketing
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for formulating and driving the marketing plan for property including and not limited to curating, executing high-impact entertainment, marketing, and promotional strategies across the property. This hands-on role involves creating dynamic guest experiences, driving revenue, and ensuring each outlet maintains a unique identity aligned with the hotel's overall brand. The incumbent must be highly creative, operationally strong, and deeply engaged in market trends, consumer behavior, and brand positioning.
**CANDIDATE PROFILE**
Education and Experience
+ Bachelors Degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major.
+ 2 years' work experience in a similar role and fast paced environment required.
+ Proven track record excelling in delivering on marketing strategy.
**CORE WORK ACTIVITIES**
**Conducting Daily Marketing Activities that Achieve Department Goals**
+ Assists in hotel-wide coordination of rooms, food and beverage, spa, and other revenue centers' promotions.
+ Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
+ Maintains, updates, and manages all web sites.
+ Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
+ Proactively develops brochure and property collateral materials.
+ Participates in all property imaging work.
+ Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
+ Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
+ Ensures consistent marketing message is communicated in all advertising and collateral efforts.
+ Manages marketing budget throughout the year.
+ Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
+ Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
+ Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
+ Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
+ Source and evaluates new marketing opportunities for the property.
+ Ensures property is represented on all quality internet sites that have the potential of providing and driving business.
+ Works closely with respective Convention Bureaus and Tourism bodies/players.
+ Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
+ Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
+ Develops strategic marketing plan for property, includes group, leisure and local efforts.
+ Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
**Building Successful Relationships that Generate Sales & Marketing Opportunities**
+ Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
+ Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
+ Acts as liaison between corporate office and hotel in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
+ Works with media buyer to plan and execute advertising.
+ Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
+ Assists property with materials, tracking/analysis and presentations to owners.
+ Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
**Additional Marketing Responsibilities**
+ Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
+ Ensures that property is following all corporate marketing guidelines.
+ Reviews and approves all invoicing related to marketing.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Senior Manager, Indirect Tax, EMEA
Posted 2 days ago
Job Viewed
Job Description
The Global Record-to-Report Operations team, within the Finance Hub, is tasked with delivering the end-to-end operational accounting process and activities, uphold quality and gain efficiencies across finance functions.
We are hiring for a **Senior Manager, Indirect Tax,** **Eurasia, Middle East and Africa** for the Company's Global Indirect Tax Center of Excellence (ITX COE). This role will report to the Regional ITX Director and will lead the sub-regional ITX function to ensure adherence to indirect tax compliance & regulations across the region.
**What You'll Do for Us** :
+ Support regional indirect tax (ITX) operations, ensuring efficient processes, technology, tools, vendor management, and compliance with regulations.
+ Lead the sub-regional ITX Center of Excellence (COE), ensuring necessary resources and effective team management.
+ Supervise ITX Consultants to meet accurate and timely reporting obligations in the region.
+ Collaborate with process teams (P2P, OTC, Intercompany) to ensure accurate tax postings in ERP (SAP).
+ Align sub-regional indirect tax processes with corporate goals and address external developments like tax digitalization.
+ Enforce ITX policies, governance frameworks, and maintain consistency in practices and documentation.
+ Identify and mitigate indirect tax risks and manage tax audits/disputes.
+ Develop and track ITX metrics/KPIs and coordinate with tax technology teams on automation and reporting tools.
+ Act as a regional liaison, fostering collaboration among local stakeholders and the global COE team to implement tax initiatives and monitor regulatory changes
**Qualifications & Requirements:**
+ Master's degree in finance/accounting or tax law required; professional tax certification preferred.
+ 5-10 years of indirect tax compliance in a multinational company.
+ Strong knowledge of regional Indirect Tax Regulations; SAP and e-invoicing experience a plus.
+ Proven experience in change projects with a focus on operational excellence.
+ Critical thinking, problem-solving, and ability to manage multiple stakeholders and priorities.
+ Solution-oriented, process improvement mindset with adaptability to fast-paced environments.
+ Strong business acumen, financial expertise, English fluency, global perspective, and collaboration skills.
**What We Can Do for You**
+ Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.
+ Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.
+ International Experience: Become part of international projects and work along multicultural teams, through our global network.
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Data Management Strategy and Governance Manager
Posted 3 days ago
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Job Description
Location: Madrid, Nairobi, or Bengaluru
Job Type: Full-Time
About the Role: We are seeking a highly skilled and experienced hands-on lead to join our team. The ideal candidate will be responsible for leading the definition, development and implementation of data governance initiatives and implementing a global DQ (Data Quality) framework that enhances trust in data across the enterprise . This role requires a deep understanding of data governance and data quality concepts, strong delivery focus, and the ability to manage and mentor a team. This role will report to the Data Strategy & Governance Lead, within our Data & Analytics function.
Key Responsibilities:
Lead the design, development, and implementation of updated data governance frameworks, policies, and procedures.
Design and implement a global data quality strategy aligned with enterprise data governance and regulatory requirements.
Develop and operationalize a data quality framework, including standards, metrics, and controls, with automation at its core. Develop a data quality improvement roadmap, that sets data quality targets and lead delivery in meeting the agreed targets.
Manage a team, providing guidance, mentorship, and support to ensure high performance and professional growth.
Collaborate with cross-functional teams, data owners, stewards, engineering, and analytics teams to embed DQ practices into data pipelines and business processes. Oversee the delivery of data governance products and solutions to production, ensuring they meet quality, performance, regulatory, and security standards.
Support regulatory compliance efforts by ensuring data quality processes meet regional and global standards.
Establish monitoring and reporting mechanisms to track data governance initiatives, identifying areas data quality KPIs and drive continuous improvement. Focus on metadata management, data quality, and the use of AI-based tools to enhance data governance practices.
Implement strategies to make data more available and accessible across the organization while ensuring robust audit and control mechanisms are in place.
Stay up-to-date with industry trends and advancements in data governance and related technologies, incorporating relevant innovations into the organization's practices.
Maintain a strong delivery focus, ensuring that projects are completed on time and within scope, with clear milestones and timelines.
Build and maintain strong business partner relationships to align data governance initiatives with business needs and priorities.
Develop and deliver training programs to enhance data literacy and embed governance practices across the organization.
Act as a trusted advisor to senior stakeholders on data quality risks and opportunities.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
Proven experience in data governance, data quality and management, or a related field, with a strong understanding of data governance and quality concepts and best practices.
Hands-on experience with Collibra and AWS data services (e.g., S3, Glue, Redshift). with experience in delivering data governance products to production.
Experience integrating data quality processes into BI/reporting tools such as QlikSense.
Familiarity with data quality automation and scalable data validation techniques.
Demonstrated experience in managing and leading engineering teams, with a focus on fostering collaboration and innovation.
Excellent problem-solving skills and the ability to think strategically about data governance challenges and solutions.
Strong communication and interpersonal skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.
Experience with data governance tools and technologies, such as data catalogs, metadata management, and data quality solutions (e.g. Collibra).
Knowledge of regulatory requirements and industry standards related to data governance and data protection (e.g., GDPR, NBB, CCPA).
Preferred Skills:
Certification in data governance or data management (e.g., CDMP, DAMA).
Experience working in regulated industries (e.g., financial services, healthcare).
Knowledge of data mesh or federated data governance models.
Experience with cloud-based data platforms and services (e.g., AWS, Azure, Google Cloud).
Familiarity with data privacy and security best practices.
Experience with AI-based tools and technologies to enhance data governance and data quality.
Why Join Us:
Opportunity to lead and shape the data governance and quality strategy of a dynamic and innovative organization.
Collaborative and inclusive work environment that values diversity and professional growth.
Delivery-focused and mission-oriented role with a strong emphasis on engineering and collaboration.
Located within the Data & Analytics Organization, with a focus on revising data governance and data risk frameworks.
Clear focus on delivering projects on time and within scope, with established timelines and milestones to track progress and ensure successful delivery.
Build and maintain strong business partner relationships to ensure alignment with business needs.
Develop and deliver training programs to enhance data literacy and governance practices across the organization.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Tax Manager
Posted 4 days ago
Job Viewed
Job Description
**Job Title:** Tax Manager
**Reports to:** EABL Group Head of Tax
**About the company:**
EABL is a leading drinks company in Eastern Africa with a wide portfolio of products in various categories of beer, spirits, malt, glass and other non-alcoholic drinks. EABL is quoted in all the 3 East African stock exchanges. It is the largest business unit in Diageo Africa, and directly operates 5 breweries, 2 spirits plants as well as a barley & malting facility. EABL operates within a multicultural, multinational, multicurrency environment.
**About the Function:**
Our Finance team deliver sustainable growth for our business, customers, and much-loved brands. We're part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth.
Whether we're utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future - no two days are the same in our Finance team. Wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture.
**About the role:**
The purpose of this the role is to:
+ Partner with the business in Kenya to drive the execution of the tax strategies, policies and governance framework across Diageo;
+ Proactively engage with business partners with a commercial mind-set to generate opportunities and to deliver robust tax risk management and mitigation plans in Kenya;
+ Support the tax compliance agenda; and
+ Support the business strategy and operational activity.
Key stakeholders include Financial Controllers and Financial Directors, Country Directors, Global Tax, Tax Authorities and other external stakeholders.
The role requires excellent knowledge of the principles of International Tax and the practical impact of those on operating within a Global Group (Transfer Pricing, BEPS and Withholding Taxes etc).
**Role Responsibilities:**
**Managing Risks and local Authorities**
+ Core understanding of tax authority systems and processes, wide experience and expertise in tax audit management.
+ Builds close and strong relationships with local tax authorities ensuring relevant information is provided as required and that Diageo reaches successful outcome on any audit settlements.
+ Solid work experience in industry and has strong capability to engage business stakeholders, leadership in tax matters and can influence them for proper tax outcomes
+ Involved in making accurate filings and cash payments through reviewing tax calculations and is confident in signing off local tax returns to minimise the risk of tax audits.
+ Actively searches for risks using internal and external data sources, monitors predictive indicators within and outside own function. Monitors and ensure mitigation plans are in place and uses judgement to intervene to ensure course correction.
+ Clear strategic destination and leadership delivering optimum tax agenda for East Africa (through strong Technical Taxation knowledge)
**Strategic destination and leadership delivering optimum Tax agenda for East Africa**
+ Understands local tax and accounting legislation as well as group tax structures and how they interact. Understands and promotes Diageo's tax policy including indirect taxes (in particular VAT, Customs & Excise Duties), transfer pricing, corporate tax and the importance of intercompany accounting. Applies commercial insight to assess feasibility of business transactions and solutions.
+ Understands payroll taxation matter in interaction with HR department, the Employment Tax Team and works to manage compliance challenges and tax audits.
+ Understands tax compliance processes and systems. Builds great relationships with outsourced tax providers, Global Tax and Centre of Excellence tax & statutory as well as underlying process teams to carry out tax compliance.
+ Can effectively partner within Global Tax to find solutions that are optimal for both locally and for Group.
+ Collaborate on the preparation of the annual transfer pricing documentation coordinating with the Global Tax team to ensure consistency and annual global compliance process deadlines are met.
**Effective stakeholder management across internal and external stakeholders (Creating value for the business through tax)**
+ Lead of accurate information to the key internal and external stakeholders which is delivered on time.
+ Deeply understands the business of the local companies
+ Acts as a valuable member of the local business community to full extent support local commercial goals through effective tax solutions
+ Proactively searches for opportunities to save cash tax and tax cost in P/L.
+ Proactive participation in implementation of Global Tax Strategy Team initiatives and transfer pricing policies; embedding simpler, faster, better reporting
**Qualifications/ Knowledge / Experience Required**
**Qualifications**
+ University / College Degree in finance/business/law
+ Financial and Management Accounting & Reporting processes
+ Detailed knowledge of the tax legislation of Kenya
**Work experience**
+ 4+ years corporate tax experience in industry and/or public accounting.
+ Accounting background with strong analytical skills
+ Professional accountancy qualification Internal / external audit experience and/or SOX
+ Risk assessment
+ Experience with Shared services process activities
+ Business experience and understanding
+ Stakeholder management
+ Strong compliance and reporting background.
+ Ability to review financial data and interpret for tax reporting
+ Ability to work independently, organize, and prioritize workload effectively all while being able to work within a strong team oriented environment
+ Ability to manage time, meet deadlines and prioritize
+ Team worker with ability to coach and motivate team
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Nairobi HQ
**Additional Locations :**
**Job Posting Start Date :**
2025-08-11
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Senior Field Sales Account Manager, Google Cloud
Posted 7 days ago
Job Viewed
Job Description
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience in sales in the technology industry with SaaS, PaaS or IaaS products and platforms.
+ Experience engaging with accounts, selling a portfolio of products at C-level.
**Preferred qualifications:**
+ Experience with large, complex commercial and legal negotiations working with procurement, legal, and business teams.
+ Experience promoting Google Cloud computing technologies to large and complex organizations across geographies.
+ Ability to collaborate effectively across organizational boundaries, build relationships, and import and export talent and ideas to achieve a broader organizational goal.
+ Ability to influence decisions at the executive level.
+ Ability to present analyses and break down technical concepts into simple terms to present to technical and non-technical audiences.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Build and deepen executive relationships with enterprise customers; bring to Google your mature CxO relationships to help us grow into new organizations.
+ Negotiate and manage end-to-end complex business cycles, often presenting to C-level executives in corporate customers.
+ Lead account strategy in generating and developing business growth opportunities, working collaboratively with Customer Engineers, and Google Partners.
+ Understand each customer's technology footprint, strategic growth plans and business drivers, technology strategy and external landscape.
+ Drive business development, forecast accurately, and achieve strategic goals by leading customers through the entire business cycle.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: