48 Housekeeping jobs in Kenya

Company Description
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Job Description
To ensure high standards of cleanliness, hygiene, and orderliness across all guest rooms, public areas, and back-of-house spaces. The Senior Supervisor oversees daily operations, supports the housekeeping team, enforces brand standards, and drives guest satisfaction.

Key Responsibilities:
Operational Supervision:

• Supervise and coordinate the work of housekeeping attendants and team leaders.
• Conduct daily room and public area inspections to ensure quality standards are met.
• Ensure VIP rooms, long-stay guest preferences, and special requests are actioned and followed up.
• Handle any guest complaints or requests related to housekeeping promptly and professionally.
• Support linen and laundry operations in collaboration with relevant supervisors.

Team Management:

• Assist in training, mentoring, and motivating housekeeping staff to maintain high performance and morale.
• Participate in duty rosters, shift scheduling, and attendance management.
• Monitor team grooming and hygiene in line with brand standards.

Health, Safety & Sustainability:

• Ensure compliance with hygiene, safety, and sanitation standards (HACCP, fire safety, PPE usage, etc.).
• Report and follow up on any maintenance or safety issues.
• Support sustainability efforts (water-saving, energy usage, chemical safety).

Administrative Duties:

• Maintain daily reports, inventory logs, and inspection records.
• Monitor housekeeping supplies, equipment, and linen stock levels.
• Participate in departmental meetings and briefings.

Qualifications

• Diploma or Certificate in Housekeeping Operations or Hospitality Management.
• Minimum 3–5 years of housekeeping experience in a hotel or resort, with at least 1–2 years in a supervisory role.
• Experience with PMS systems (Opera, Fidelio) and housekeeping software preferred.
• Good knowledge of cleaning chemicals, tools, and modern housekeeping practices.

Additional Information

Your team and working environment:

• Tight-knit and team oriented.
• Hard-working, engaging and inclusive.
• Attention to detail and hygiene
• Well organised and autonomous

• Develop, implement, and monitor daily, weekly, and monthly cleaning schedules.
• Supervise and train housekeeping staff, ensuring adherence to established protocols and standards.
• Conduct regular inspections of all areas to ensure cleanliness, hygiene, and safety standards are met.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance.
• Respond promptly to client requests and address any concerns regarding cleaning services.
• Ensure compliance with all health, safety, and environmental regulations.
• Maintain accurate records of staff performance, inspections, and supply usage.
• Coordinate with clients to understand their specific cleaning needs and provide customized solutions.
• Identify opportunities for process improvement in cleaning operations.
• Foster a positive and productive work environment for the housekeeping team.

• Minimum 3 years of experience in housekeeping supervision, janitorial services, or facilities management.
• Proven experience managing remote teams is highly desirable.
• Strong knowledge of cleaning chemicals, equipment, and techniques.
• Excellent understanding of health, safety, and sanitation regulations.
• Exceptional leadership, organizational, and time management skills.
• Proficiency in scheduling software and standard office applications.
• Strong problem-solving abilities and a keen eye for detail.
• Effective communication and interpersonal skills.
• High school diploma or equivalent required; certification in facilities management or a related field is a plus.

• Supervise and direct the daily activities of the housekeeping staff.
• Develop and implement effective cleaning schedules and procedures.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards.
• Manage inventory of housekeeping supplies, linens, and equipment; place orders as needed.
• Train new housekeeping staff on cleaning techniques, safety protocols, and customer service standards.
• Address and resolve guest complaints or concerns related to housekeeping services promptly and professionally.
• Ensure compliance with all health, safety, and sanitation regulations.
• Maintain accurate records of staff attendance, performance, and inventory.
• Assist with budget management and cost control for the housekeeping department.
• Collaborate with other hotel departments to ensure seamless guest services.

• Proven experience as a Housekeeping Supervisor or in a similar supervisory role in the hospitality industry.
• Excellent knowledge of cleaning techniques and sanitation standards.
• Strong leadership, organizational, and time management skills.
• Ability to train, motivate, and manage a team effectively.
• Proficiency in Microsoft Office Suite for administrative tasks.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to high standards of cleanliness.
• Ability to work flexible hours, including weekends and holidays, as required by the hybrid schedule.
• Understanding of hotel operations and guest service principles.

• Supervise and lead the housekeeping team to ensure high standards of cleanliness.
• Develop and implement effective cleaning schedules and procedures.
• Conduct regular inspections of all areas to ensure compliance with sanitation standards.
• Manage inventory of cleaning supplies and equipment, placing orders as needed.
• Train and mentor new housekeeping staff, providing ongoing performance feedback.
• Ensure adherence to health, safety, and environmental regulations.
• Address and resolve any cleaning-related issues or guest complaints promptly.
• Maintain accurate records of cleaning activities, staff performance, and inventory.
• Assist with remote administrative tasks related to operations and scheduling.

• Proven experience in housekeeping supervision or a similar role.
• Strong knowledge of cleaning chemicals, techniques, and sanitation best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage time effectively and prioritize tasks.
• Familiarity with inventory management and record-keeping.
• Understanding of health and safety regulations in a cleaning environment.
• Ability to work effectively in both on-site and remote settings.
• High school diploma or equivalent; vocational training in hospitality or cleaning services is a plus.