838 Hotels jobs in Kenya
Remote Guest Services Manager - Boutique Hotels
20117 Mwembe
KES120000 Annually
WhatJobs
Posted 14 days ago
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Job Description
Our client, renowned for its exceptional hospitality experiences in boutique hotels, is seeking a dedicated and polished Remote Guest Services Manager. This fully remote position allows you to lead guest relations and service excellence initiatives from anywhere within Kenya. You will be responsible for developing and implementing high standards of guest service, training remote and on-site staff, and ensuring a seamless and memorable experience for all guests. The ideal candidate will possess extensive experience in the hospitality industry, with a strong focus on guest satisfaction and service management. You should have a proven ability to lead and motivate teams, resolve guest issues effectively, and maintain brand integrity. This role involves overseeing guest feedback mechanisms, analyzing service data, and identifying areas for improvement. You will collaborate closely with hotel management teams to uphold our client's reputation for outstanding service. Excellent communication, problem-solving, and interpersonal skills are paramount. You will be expected to manage online reviews, social media interactions, and guest loyalty programs. Proficiency in hotel management software and virtual communication tools is essential. We are looking for a proactive, detail-oriented individual with a passion for hospitality and a commitment to delivering unparalleled guest experiences. This role offers a unique opportunity to influence service standards across a portfolio of luxury accommodations, all while enjoying the flexibility of a remote work arrangement. If you are a seasoned hospitality professional dedicated to service excellence and eager to lead from a distance, we invite you to apply and contribute to our client's continued success.
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0
Remote Operations Coordinator - Boutique Hotels
60100 Kiamuya
KES150000 Monthly
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Posted today
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Job Description
Our client, a growing collection of boutique hotels known for their unique charm and exceptional guest experiences, is seeking a detail-oriented and proactive Remote Operations Coordinator. This fully remote contract position will be instrumental in ensuring the smooth and efficient day-to-day operations across multiple properties. You will be responsible for coordinating various operational tasks, liaising between on-site staff and management, and ensuring adherence to service standards. Your role will involve managing reservations, guest communications, vendor coordination, and assisting with operational reporting. The ideal candidate will have a strong understanding of hotel operations, excellent organizational skills, and the ability to manage multiple priorities effectively from a remote setting. A proactive approach to problem-solving and a commitment to guest satisfaction are essential.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Coordinate daily operational activities across various boutique hotel properties.
- Manage and oversee reservation systems and guest booking inquiries.
- Act as a primary point of contact for on-site teams, providing support and guidance.
- Ensure consistent adherence to high service standards and operational procedures.
- Liaise with third-party vendors and service providers for maintenance, supplies, and amenities.
- Assist in the development and monitoring of operational budgets.
- Prepare and analyze operational reports, identifying areas for improvement.
- Handle guest inquiries, feedback, and concerns, escalating when necessary.
- Coordinate staffing schedules and manage internal communications among hotel teams.
- Maintain accurate property records and update relevant databases.
- Support the implementation of new operational initiatives and quality control measures.
- Assist in procurement and inventory management for hotel supplies.
Qualifications:
- Previous experience in hotel operations, hospitality management, or a related customer service role.
- Strong understanding of hotel booking systems and operational procedures.
- Exceptional organizational and time management skills.
- Excellent communication and interpersonal abilities, with a professional demeanor.
- Proficiency in using online collaboration tools, spreadsheets, and word processing software.
- Ability to work independently, proactively, and manage multiple tasks simultaneously in a remote environment.
- A keen eye for detail and a commitment to accuracy.
- Problem-solving skills and the ability to handle unexpected situations effectively.
- Customer-focused mindset with a dedication to ensuring guest satisfaction.
- Experience in a coordinating or administrative role within the hospitality industry is highly desirable.
- Must have a reliable internet connection and a dedicated workspace for remote work.
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1
Senior Revenue Manager - Luxury Hotels
60100 Kiamuya
KES200000 Monthly
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Posted today
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Job Description
Our client, a prestigious international chain of luxury hotels, is seeking an accomplished Senior Revenue Manager to lead their dynamic revenue optimization efforts. This fully remote position offers a unique opportunity to drive profitability and market share from anywhere, by strategically managing pricing, inventory, and demand across a portfolio of exquisite properties. You will be at the forefront of analyzing market trends, forecasting demand, and implementing sophisticated revenue management strategies to maximize room revenue and overall profitability.
As the Senior Revenue Manager, your core responsibilities will include developing and executing comprehensive revenue management strategies, setting pricing strategies, and managing inventory controls across all distribution channels, including the hotel's direct website, OTAs, and GDS. You will conduct in-depth analysis of historical data, market trends, competitor activities, and local events to accurately forecast demand and identify opportunities for revenue enhancement. This involves implementing dynamic pricing models and yield management techniques to optimize occupancy and average daily rate (ADR).
A key aspect of this role is collaborating closely with Sales, Marketing, and Operations teams to align revenue strategies with broader business objectives. You will be responsible for creating detailed performance reports, analyzing key revenue metrics, and providing actionable insights and recommendations to senior management. The Senior Revenue Manager will also oversee the implementation and utilization of revenue management systems and tools, ensuring data accuracy and system effectiveness. This position requires a forward-thinking individual who can anticipate market shifts and proactively adjust strategies to maintain a competitive edge.
We are looking for a candidate with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, complemented by a minimum of 5-7 years of progressive experience in revenue management within the luxury hotel sector. A proven track record of successfully increasing revenue and profitability in competitive markets is essential. Exceptional analytical, quantitative, and problem-solving skills, coupled with advanced proficiency in revenue management software and Microsoft Excel, are required. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels, are paramount. If you are a strategic revenue professional passionate about optimizing performance in the luxury hospitality industry and seeking a challenging, fully remote opportunity, we invite you to apply.
As the Senior Revenue Manager, your core responsibilities will include developing and executing comprehensive revenue management strategies, setting pricing strategies, and managing inventory controls across all distribution channels, including the hotel's direct website, OTAs, and GDS. You will conduct in-depth analysis of historical data, market trends, competitor activities, and local events to accurately forecast demand and identify opportunities for revenue enhancement. This involves implementing dynamic pricing models and yield management techniques to optimize occupancy and average daily rate (ADR).
A key aspect of this role is collaborating closely with Sales, Marketing, and Operations teams to align revenue strategies with broader business objectives. You will be responsible for creating detailed performance reports, analyzing key revenue metrics, and providing actionable insights and recommendations to senior management. The Senior Revenue Manager will also oversee the implementation and utilization of revenue management systems and tools, ensuring data accuracy and system effectiveness. This position requires a forward-thinking individual who can anticipate market shifts and proactively adjust strategies to maintain a competitive edge.
We are looking for a candidate with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, complemented by a minimum of 5-7 years of progressive experience in revenue management within the luxury hotel sector. A proven track record of successfully increasing revenue and profitability in competitive markets is essential. Exceptional analytical, quantitative, and problem-solving skills, coupled with advanced proficiency in revenue management software and Microsoft Excel, are required. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels, are paramount. If you are a strategic revenue professional passionate about optimizing performance in the luxury hospitality industry and seeking a challenging, fully remote opportunity, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Senior Operations Manager - Luxury Hotels
20100 Dundori
KES600000 Annually
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Posted today
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Job Description
Our client is seeking an experienced and dynamic Senior Operations Manager to oversee the operational excellence of their luxury hospitality properties. This is a fully remote position, ideal for a seasoned hospitality professional who can manage multiple sites and teams virtually, ensuring the highest standards of guest service and operational efficiency. You will be responsible for leading and mentoring hotel management teams, driving revenue growth, controlling costs, and ensuring compliance with brand standards and health and safety regulations. Your duties will include developing and implementing strategic operational plans, managing departmental budgets, and fostering a positive and productive work environment across all managed properties. The ideal candidate will have a deep understanding of hotel operations, including F&B, Rooms Division, Sales & Marketing, and Finance. Proven experience in luxury hotel management is essential, with a minimum of 7 years in progressive leadership roles. Strong financial acumen, excellent leadership and communication skills, and a passion for delivering exceptional guest experiences are required. You must be adept at problem-solving, decision-making, and managing complex operational challenges in a remote setting. While the role is remote, occasional travel to properties for inspections, training, or key meetings may be required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. If you are a results-oriented leader committed to setting new benchmarks in luxury hospitality and seeking a challenging remote opportunity, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations of multiple luxury hospitality properties.
- Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
- Manage departmental budgets, control costs, and drive revenue growth initiatives.
- Lead, train, and mentor hotel management teams and staff.
- Ensure adherence to brand standards, quality benchmarks, and operational procedures.
- Implement and maintain health, safety, and security protocols.
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Foster a culture of exceptional guest service and operational excellence.
- Collaborate with sales, marketing, and finance departments to achieve business objectives.
- Conduct regular property reviews and audits.
- Minimum of 7 years of progressive experience in hotel operations management, preferably in luxury segments.
- Proven track record of successfully managing multiple hospitality properties or large hotel operations.
- Strong understanding of all hotel operational departments (Rooms, F&B, Sales, Finance).
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen, including budgeting and cost control.
- Proficiency in hotel management software and systems.
- Ability to make sound decisions and solve problems effectively in a remote context.
- Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred.
- Commitment to delivering exceptional guest experiences.
- Willingness to travel occasionally to properties.
This advertiser has chosen not to accept applicants from your region.
3
Guest Relations Manager, Luxury Hotels
01000 Chapchap, Rift Valley
KES250000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a polished and customer-centric Guest Relations Manager to lead their guest experience initiatives for their luxury hotel portfolio. This is a fully remote position, focusing on overseeing guest satisfaction strategies, training remote teams, and ensuring consistent brand standards across properties. The ideal candidate will have a passion for hospitality, exceptional communication skills, and a proven ability to anticipate guest needs and resolve issues proactively. You will be instrumental in creating memorable experiences that foster loyalty and enhance the reputation of our client's brand.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and elevate the guest experience across all properties, ensuring alignment with luxury service standards.
- Develop and implement strategies to enhance guest satisfaction, loyalty, and retention.
- Train and mentor remote front desk staff and other guest-facing teams on service excellence and brand standards.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Anticipate guest needs and proactively provide personalized service to create memorable stays.
- Monitor online reviews and social media mentions, responding appropriately and identifying areas for improvement.
- Develop and maintain strong relationships with guests, building rapport and encouraging repeat business.
- Liaise with various hotel departments (e.g., Housekeeping, F&B, Concierge) to ensure seamless guest service delivery.
- Manage guest feedback systems and analyze data to identify trends and implement service enhancements.
- Create and manage VIP guest programs and special events.
- Stay updated on luxury hospitality trends and best practices in guest relations.
- Assist in the development of service protocols and standard operating procedures.
Qualifications:
- Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 4-6 years of experience in guest relations, front office management, or a similar role in the luxury hospitality sector.
- Proven track record of delivering exceptional guest service and managing customer satisfaction.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong understanding of luxury hotel operations and service expectations.
- Ability to lead and motivate remote teams.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Polished and professional demeanor.
- Flexibility to work non-traditional hours as needed.
- A passion for creating outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
4
Senior Revenue Manager, Luxury Hotels
40100 Embu, Eastern
KES650000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prestigious group of luxury hotels, is seeking a highly analytical and strategic Senior Revenue Manager to lead their revenue optimization efforts in a fully remote capacity. This is an exceptional opportunity to drive profitability and market share from your home office, influencing pricing, inventory, and distribution strategies for a portfolio of exquisite properties. You will be responsible for developing and implementing comprehensive revenue management strategies to maximize room revenue and overall profitability across all segments and distribution channels. This includes forecasting demand, setting optimal pricing strategies, managing inventory controls, and analyzing market trends and competitor activities. The Senior Revenue Manager will work closely with sales, marketing, and operations teams, often in a virtual capacity, to ensure alignment and effective execution of revenue strategies. You will be expected to produce detailed reports on performance metrics, revenue forecasts, and strategic recommendations, presenting your findings to senior leadership through virtual presentations. Proficiency with hotel property management systems (PMS), revenue management systems (RMS), and business intelligence tools is essential. A deep understanding of market segmentation, pricing elasticity, and distribution channel dynamics is crucial. The ability to analyze complex data sets, identify opportunities for revenue growth, and make data-driven decisions is paramount. This fully remote role requires excellent communication, negotiation, and interpersonal skills, with a strong ability to influence stakeholders and collaborate effectively in a virtual setting. You will be a key contributor to the company's remote operational excellence, ensuring that revenue strategies are consistently applied and optimized. Our client is committed to providing its remote professionals with the necessary technology and collaborative platforms to succeed. If you are a seasoned revenue management professional with a passion for the luxury hospitality sector and seeking a challenging and rewarding remote career opportunity, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Develop and implement dynamic pricing and inventory management strategies.
- Conduct accurate demand forecasting and market analysis.
- Optimize room revenue through effective yield management techniques.
- Manage all distribution channels to ensure optimal visibility and profitability.
- Analyze competitive pricing and market performance.
- Prepare regular performance reports and strategic recommendations for leadership.
- Collaborate with sales, marketing, and operations teams to align strategies.
- Monitor industry trends and implement best practices in revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel revenue management, preferably with luxury brands.
- Proven track record of increasing revenue and profitability.
- In-depth knowledge of revenue management systems (RMS) and property management systems (PMS).
- Strong analytical, forecasting, and problem-solving skills.
- Excellent communication, presentation, and negotiation skills.
- Ability to work independently and manage multiple priorities in a remote environment.
- Understanding of hotel operations and market dynamics.
This advertiser has chosen not to accept applicants from your region.
5
Senior Operations Manager - Boutique Hotels
01001 Kalimoni
KES130000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group known for its unique boutique hotels, is seeking an experienced Senior Operations Manager to oversee their operations from a fully remote capacity. This critical role is responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across multiple properties. You will work closely with on-site management teams to implement best practices, drive revenue, control costs, and enhance the overall guest experience. Your ability to provide strategic guidance, support operational improvements, and foster a culture of excellence, all from a remote setting, will be key. This is an exceptional opportunity for a seasoned hospitality leader passionate about delivering exceptional guest journeys and driving business success.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee day-to-day operations of multiple boutique hotels, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement operational strategies to enhance guest satisfaction, employee performance, and profitability.
- Monitor financial performance, including revenue management, budgeting, and cost control measures.
- Conduct regular performance reviews of on-site management teams and provide coaching and development.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Identify opportunities for service improvement and implement innovative solutions.
- Manage relationships with key suppliers and vendors.
- Develop and deliver training programs for hotel staff to enhance service quality and operational skills.
- Analyze operational data and provide regular reports and recommendations to senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 7 years of progressive experience in hotel operations management, with a strong background in luxury or boutique hotel environments.
- Proven track record of successfully managing multiple properties and driving operational excellence and financial results.
- In-depth knowledge of hotel operations, including front desk, F&B, housekeeping, and maintenance.
- Strong understanding of revenue management, budgeting, and financial reporting.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to motivate and guide teams remotely.
- Proficiency in hotel management software and operational reporting tools.
- A passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Operations Manager - Boutique Hotels
40100 Kisumu
KES300000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Senior Operations Manager to oversee the operational excellence of their portfolio of boutique hotels in the **Kisumu, Kisumu, KE** region. This pivotal role requires a strategic thinker with a proven ability to enhance guest satisfaction, optimize operational efficiency, and drive revenue growth. You will be responsible for managing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, while ensuring adherence to brand standards and service quality. The ideal candidate will have a strong background in hotel management, with extensive experience in leadership roles within the hospitality industry. You must possess exceptional interpersonal skills, a meticulous attention to detail, and a passion for delivering outstanding guest experiences. This hybrid role will require regular on-site presence to engage with staff, inspect facilities, and oversee daily operations, with opportunities for remote work for strategic planning and reporting. You will be tasked with developing and implementing operational strategies, managing budgets, controlling costs, and ensuring the financial performance of the hotels. Your ability to train and motivate a diverse team, foster a positive work environment, and handle challenging situations with professionalism will be crucial. This is an excellent opportunity to contribute to the success of a growing hospitality group and make a significant impact on guest satisfaction and overall business performance.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all daily hotel operations, ensuring seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Lead, train, and motivate a team of hotel staff across various departments.
- Monitor financial performance, manage budgets, and implement cost-control measures.
- Ensure compliance with all health, safety, and hygiene standards.
- Conduct regular property inspections to maintain high standards of appearance and functionality.
- Manage guest relations, addressing concerns and resolving issues promptly and effectively.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Implement strategies to improve guest feedback and online reviews.
- Foster a positive and productive work environment for all employees.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Proven track record in managing boutique hotels or luxury properties.
- Strong leadership, communication, and problem-solving skills.
- Excellent understanding of hotel operations, including F&B, housekeeping, and front office.
- Financial acumen and experience with budgeting and P&L management.
- Ability to work effectively in a hybrid work model, balancing on-site and remote responsibilities.
- Knowledge of hotel management software and systems.
This advertiser has chosen not to accept applicants from your region.
7
Operations Manager, Luxury Hotels (Remote)
50200 Tuwan
KES200000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Operations Manager to oversee their luxury hotel properties. This is a fully remote position, requiring a seasoned professional with a deep understanding of hotel operations, guest services, and team leadership. You will be responsible for ensuring the highest standards of service excellence, operational efficiency, and profitability across multiple properties. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a proven ability to manage remote teams and drive performance. This role demands strong strategic planning capabilities and a proactive approach to problem-solving within the hospitality sector. Your responsibilities will encompass:
The successful candidate will have extensive experience in luxury hotel management, with a demonstrable track record of success. Exceptional communication, interpersonal, and problem-solving skills are essential. The ability to lead and inspire teams remotely, foster a positive work environment, and maintain high standards of operational excellence is critical. This is an outstanding opportunity for a skilled hospitality leader to leverage their expertise in a remote capacity, contributing to the success of a renowned brand. Join a company committed to delivering unparalleled guest experiences.
Location: Bungoma, Bungoma, KE
- Developing and implementing operational strategies to enhance guest satisfaction, service quality, and overall hotel performance.
- Overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Managing operational budgets, controlling costs, and maximizing revenue generation.
- Leading, motivating, and developing high-performing hotel management teams across different locations.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Implementing and refining standard operating procedures (SOPs) to maintain consistency and efficiency.
- Analyzing financial reports and operational data to identify areas for improvement and implement corrective actions.
- Cultivating a strong service culture, ensuring exceptional guest experiences.
- Collaborating with marketing and sales teams to drive business and enhance brand reputation.
- Staying abreast of industry trends and best practices in luxury hospitality management.
The successful candidate will have extensive experience in luxury hotel management, with a demonstrable track record of success. Exceptional communication, interpersonal, and problem-solving skills are essential. The ability to lead and inspire teams remotely, foster a positive work environment, and maintain high standards of operational excellence is critical. This is an outstanding opportunity for a skilled hospitality leader to leverage their expertise in a remote capacity, contributing to the success of a renowned brand. Join a company committed to delivering unparalleled guest experiences.
Location: Bungoma, Bungoma, KE
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8
Senior Operations Manager - Luxury Hotels
01050 Ngong
KES220000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a globally recognized leader in luxury hospitality, is seeking a highly motivated and experienced Senior Operations Manager to oversee key operational functions. This is a fully remote position, offering an unparalleled opportunity for seasoned hospitality professionals to leverage their expertise without geographical constraints. The Senior Operations Manager will be responsible for ensuring the highest standards of service excellence, operational efficiency, and guest satisfaction across multiple high-end properties. This role demands exceptional leadership, strategic planning, and a deep understanding of luxury hotel operations.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service delivery, guest experience, and profitability across all assigned luxury properties.
- Oversee daily operations of various hotel departments, including F&B, Rooms Division, Housekeeping, and Front Office, ensuring seamless integration and adherence to brand standards.
- Manage operational budgets, control costs, and identify opportunities for revenue enhancement and efficiency improvements.
- Lead, mentor, and develop a high-performing team of hotel managers and department heads, fostering a culture of excellence, teamwork, and continuous improvement.
- Ensure compliance with all health, safety, and hygiene regulations, maintaining impeccable standards across all properties.
- Develop and implement standard operating procedures (SOPs) to optimize efficiency and consistency in service delivery.
- Conduct regular performance reviews and provide constructive feedback to direct reports and their teams.
- Monitor guest feedback and satisfaction scores, implementing targeted strategies to address concerns and enhance the overall guest experience.
- Collaborate with marketing and sales teams to align operational strategies with business development goals.
- Stay abreast of industry trends, best practices, and emerging technologies in luxury hospitality to maintain a competitive edge.
- Manage relationships with key suppliers and vendors, negotiating contracts and ensuring quality service delivery.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel operations management, with a significant focus on luxury or upscale properties.
- Proven track record of success in managing multiple hotel departments and driving operational excellence.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Exceptional leadership, team-building, and motivational skills.
- Outstanding communication, interpersonal, and problem-solving abilities.
- In-depth knowledge of hotel operations, service standards, and guest relations management.
- Proficiency in hotel management software and systems (e.g., PMS, POS).
- Ability to thrive in a fast-paced, demanding, and high-pressure environment.
- Strong strategic thinking and decision-making capabilities.
- Commitment to delivering unparalleled guest experiences and maintaining the highest service standards.
This advertiser has chosen not to accept applicants from your region.
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