1,183 Private Residences jobs in Kenya

• Develop and implement comprehensive cleaning and sanitation standards and protocols.
• Create and manage detailed cleaning checklists for various property types.
• Recruit, train, and manage remote cleaning staff.
• Schedule and assign cleaning tasks, ensuring efficient allocation of resources.
• Conduct virtual inspections and quality assurance checks of completed work.
• Monitor and manage cleaning supply inventory and procurement processes remotely.
• Respond to client inquiries, feedback, and complaints regarding cleaning services.
• Troubleshoot and resolve any issues related to cleanliness and hygiene.
• Ensure compliance with health, safety, and environmental regulations.
• Maintain detailed records of cleaning activities, staff performance, and inventory.

• Proven experience in high-end housekeeping management or operations.
• Experience managing remote teams is highly advantageous.
• Exceptional understanding of cleaning chemicals, equipment, and best practices.
• Strong organizational, time management, and multitasking skills.
• Excellent communication and interpersonal skills for remote interaction.
• Proficiency in using technology for task management, communication, and reporting.
• Detail-oriented with a commitment to maintaining pristine standards.
• Ability to work independently and take initiative in a remote setting.
• Knowledge of health and safety regulations related to cleaning services.

• Developing and implementing individualized support plans based on resident needs and goals.
• Providing direct support with daily living activities, personal care, and medication management where applicable.
• Monitoring resident well-being and reporting on progress and any concerns.
• Coordinating with healthcare providers, therapists, and other external agencies.
• Facilitating social and recreational activities to promote engagement and community integration.
• Providing emotional support and mentorship to residents.
• Supervising and training junior support staff, ensuring quality of care.
• Maintaining accurate and up-to-date resident records and documentation.
• Ensuring the safety and security of the residential environment.
• Advocating for residents' needs and rights within various systems.
• Responding to emergencies and providing crisis intervention when necessary.

• Diploma or Bachelor's degree in Social Work, Psychology, Nursing, or a related field.
• Minimum of 4 years of experience in residential care, community support, or a related field.
• Proven experience in developing and implementing care plans.
• Demonstrated leadership skills and experience in mentoring staff.
• Excellent interpersonal, communication, and problem-solving skills.
• Knowledge of relevant legislation and best practices in social care.
• Ability to work independently and manage time effectively in a remote setting.
• Empathy, patience, and a genuine commitment to supporting vulnerable individuals.
• Proficiency in using digital record-keeping systems.
• First Aid and CPR certification is an asset.

Position Title:
Real Estate Operations & Property Management Virtual Assistant

Organization:
Premier Realty of NC (via Hire Impact Outsourcing) Location: Remote (Kenya-based talent)
Schedule:
Full-time, 40 hours/week. Core hours: 8:00 a.m.–5:00 p.m. (ET) or 9:00 a.m.–5:00 p.m. (ET).

Reports to:
Head Property Manager and Owner

Overview

Hire Impact Outsourcing is a U.S.-based firm providing high-quality virtual assistant services to small and mid-sized businesses, churches, and nonprofits across the United States. Our mission is to create sustainable employment opportunities in Kenya while empowering individuals to reach their full potential through meaningful global work. We are seeking a highly organized, detail-oriented, and proactive Real Estate Operations & Property Management Virtual Assistant to support Premier Realty's long-term rental portfolio and general brokerage operations. The role covers daily property management administration, leasing coordination, owner/tenant communications, maintenance/vendor scheduling, and light social media support (as bandwidth allows).

About Premier Realty NC

Since 1993, Premier Realty NC has served the greater Triad of North Carolina with full-service real estate solutions (residential, commercial, land) and comprehensive property-management services. We serve Advance, Mocksville, Bermuda Run, Clemmons, Lewisville, Winston-Salem, Yadkinville, Statesville, and surrounding areas. Our reputation is built on responsive client service, robust marketing and tenant screening, effective rent collection, thorough inspections, efficient repair scheduling, and modern paperless workflows.

Key Responsibilities

Property Marketing & Tenant Acquisition

● Publish and update listings via AppFolio (primary syndication to Zillow, , Realtor, etc.).

● Write clear, compliant, and compelling property descriptions (features, pricing, availability).

● Respond promptly to inquiries (email/phone/chat); schedule self-showings via Tenant Turner or coordinate agent-led showings; conduct timely post-showing follow-ups.

● Pre-screen prospects against company criteria prior to application; track communications in the system of record.

● Do not post listings on Facebook Marketplace or Craigslist (per company policy).

● Scam watch: monitor external platforms for unauthorized/duplicate listings using company photos/copy; flag, report, and document takedowns.

Leasing & Tenant Onboarding

● Process rental applications; complete employment/landlord verifications and credit/background checks per policy.

● Verify income-to-rent ratio (3x).

● Prepare, route, and track lease agreements via DocuSign.

● Monitor security deposits and move-in funds; coordinate move-in tasks, utility setup assistance, and walkthrough documentation, including two-week assessment forms.

Tenant/Owner Relations & Portfolio Oversight

● Serve as first contact for tenant inquiries; triage, resolve, or escalate as needed.

● Manage maintenance end-to-end in AppFolio: create work orders, obtain bids, schedule vendors, track to completion, and maintain records.

● Schedule property inspections; ensure lease compliance and condition tracking.

● Run lease renewals proactively (owner approvals, pricing changes, notices, DocuSign routing).

● Track rent collection and follow up on late payments; coordinate notices per policy (non-legal).

Brokerage & Listing Administration (Non-Licensed)

● Prepare listing packets, buyer/seller folders, and disclosure templates for licensed staff review.

● Coordinate photography, signage, lockboxes, and feature sheets.

● Enter/update listings in approved portals (as policy allows); publish approved content on the company website.

Phones & CRM (No Zillow Call Coverage)

● Perform professional phone support as needed (no dedicated Zillow call answering required).

● Use BoomTown CRM for basic lead hygiene (e.g., logging activities, checking follow-ups, simple status updates) as directed by the team. (Experience in BoomTown is a plus but not mandatory.)

Social Media Support (Secondary Priority)

● Once daily: check company Facebook and other approved channels for comments, questions, and shares; acknowledge, thank, and route/answer basic inquiries per guidelines.

● Light content assistance as directed (e.g., reposting approved items, community highlights).

● Support LinkedIn presence growth (invite/connect, light page hygiene) per approval.

● Coordinate approvals; track basic metrics (reach, engagement) and provide monthly summaries.

Administration & Compliance

● Maintain organized digital files (leases, notices, inspections, insurance/warranty documents).

● Update dashboards/reports in AppFolio, BoomTown, and Google Workspace.

● Follow company SOPs and NC/local compliance checklists provided by Premier Realty.

Success Metrics

● Prospect response time: ≤ 5 minutes during staffed hours.

● On-time renewals: ≥ 95% initiated ≥ 60 days pre-expiration.

● Maintenance: 100% of work orders scheduled within 24 hours; closure within SLA.

● CRM hygiene: 100% of applicable touchpoints and tasks recorded in BoomTown/AppFolio per internal standards.

● Social: Consistent weekly cadence; quarter-over-quarter engagement trending upward; LinkedIn followers increasing.

Candidate Profile Education & Communication

● Bachelor's degree preferred.

● Equivalent of 16 years of formal English education.

● A Neutral, American-sounding English accent,professional fluency and confident phone presence.

Experience

● 2–3+ years in real estate, property management, administration, or related operations.

● Strong technical aptitude; fast learner with complex software.

● AppFolio proficiency targeted at 6–8/10 (able to navigate independently and suggest optimizations).

● Tenant Turner familiarity (or ability to learn quickly—workflow is straightforward).

● DocuSign required; BoomTown CRM a plus (for lead hygiene and basic follow-ups).

● Proven coordination across vendors, leasing files, renewals, and documentation.

● Social media familiarity for business pages (Facebook/Instagram/LinkedIn; YouTube/TikTok a plus).

Technical

● Reliable computer and phone; high-speed internet ≥100 Mbps with backup options.

● Proficient in Google Workspace; basic Canva/graphics a plus.

● AI-trained and comfortable documenting processes (e.g., recording Zoom/Loom/Scribe-style SOPs).

Traits

● Ultra-organized, process-minded, and anticipatory; thrives in a fast-paced, phone-heavy environment.

● High integrity, confidentiality, empathy, and follow-through.

Working Model

● Remote; collaborates via Zoom/Google Meet, phone system app, email, and chat.

● Follows Premier Realty SOPs and templates; escalates license-required tasks appropriately.

Benefits & Perks

● Competitive salary (based on experience and qualifications).

● Performance bonuses and incentives.

● Paid Time Off and Paid Holidays.

● Health insurance.

● Remote work flexibility.

● Career advancement opportunities.

● Ongoing training and development.

How to Apply

Please submit your resume to by September 29, 2025. Candidates are strongly encouraged to submit a 2–3 minute video introducing themselves and their relevant experience. Shortlisted candidates will be contacted for interviews.

Are You Ready to Make a Difference?

Join a team that values professional excellence, integrity, and community impact. At Premier Realty NC, your work helps families find homes, supports local businesses, and strengthens neighborhoods. Bring your best, grow your career, and help us deliver outstanding property-management service—apply today.

• Manage a portfolio of rental properties, overseeing all aspects of operations.
• Market vacant properties, screen prospective tenants, and conduct showings.
• Prepare and execute lease agreements, ensuring legal compliance.
• Collect rent payments and manage delinquent accounts.
• Address tenant inquiries, complaints, and maintenance requests promptly.
• Coordinate and oversee property maintenance, repairs, and improvements.
• Conduct regular property inspections to ensure condition and compliance.
• Manage relationships with vendors, contractors, and service providers.
• Maintain accurate property records, financial statements, and tenant files.
• Ensure compliance with local housing laws and regulations.
• Handle tenant move-ins and move-outs efficiently.

• Proven experience in property management or real estate.
• Strong understanding of landlord-tenant laws and real estate regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to manage tasks independently and prioritize effectively.
• Valid driver's license and reliable transportation for on-site visits.
• Strong organizational and record-keeping abilities.
• Customer-service oriented with a problem-solving attitude.

• Oversee the day-to-day operations of a portfolio of real estate properties.
• Develop and implement strategic property management plans to maximize ROI.
• Manage tenant relations, including leasing, renewals, and issue resolution.
• Oversee all maintenance and repair activities, ensuring properties are well-maintained.
• Develop and manage annual operating budgets for each property.
• Ensure timely collection of rent and manage accounts receivable.
• Conduct regular property inspections and identify opportunities for improvement.
• Select, negotiate with, and manage third-party vendors and contractors.
• Ensure compliance with all local, state, and federal housing regulations and laws.
• Prepare detailed financial reports for property owners.

• Bachelor's degree in Business Administration, Real Estate, Finance, or a related field.
• Minimum of 6 years of progressive experience in real estate property management.
• Proven track record of successfully managing residential or commercial properties.
• Strong understanding of property management software (e.g., Yardi, AppFolio).
• Excellent financial analysis, budgeting, and reporting skills.
• In-depth knowledge of landlord-tenant laws and fair housing regulations.
• Exceptional communication, negotiation, and problem-solving abilities.
• Ability to work independently and manage multiple properties and tasks effectively in a remote setting.
• Real Estate License or CPM designation is highly desirable.
• Demonstrated ability to build strong relationships with tenants, owners, and vendors.