1,139 Head Housekeeper jobs in Kenya
Global Head of Hospitality Experience
Posted 17 days ago
Job Viewed
Job Description
Our client, a rapidly expanding international hospitality group, is seeking a visionary Global Head of Hospitality Experience to elevate guest satisfaction and operational excellence across its diverse portfolio. This is a premier remote-first opportunity for a seasoned hospitality leader to shape the future of guest experiences from anywhere in the world. You will be responsible for defining and implementing cutting-edge strategies that enhance every touchpoint of the guest journey, from digital booking and pre-arrival communication to in-person service and post-stay engagement. The ideal candidate will possess an exceptional understanding of luxury hospitality, a passion for innovation, and a proven ability to drive brand consistency and guest loyalty on a global scale. This role requires a strategic thinker with strong analytical skills and a deep appreciation for cultural nuances in service delivery.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing a global guest experience strategy that aligns with brand values and business objectives.
- Establishing and maintaining high service standards across all properties and touchpoints.
- Utilizing guest feedback and data analytics to identify areas for improvement and innovation.
- Designing and overseeing training programs for front-line staff to ensure exceptional service delivery.
- Collaborating with marketing and brand teams to enhance the guest journey narrative.
- Spearheading initiatives to integrate technology and digital tools to personalize guest experiences.
- Monitoring industry trends and best practices to maintain a competitive edge.
- Managing relationships with key partners and vendors in the hospitality sector.
- Conducting regular audits and site visits (when necessary and feasible within remote guidelines) to assess service quality.
- Reporting on key guest satisfaction metrics and experience initiatives to executive leadership.
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Head of Hospitality Operations
Posted 5 days ago
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Job Description
Our client is seeking a seasoned and dynamic Head of Hospitality Operations to lead their expanding portfolio of establishments. This is a fully remote executive role, requiring a strategic thinker with extensive experience in managing diverse hospitality services, optimizing operational efficiency, and ensuring exceptional guest experiences. You will be instrumental in setting standards, developing innovative service models, and driving profitability across all managed properties.
Key Responsibilities:
The ideal candidate will possess strong leadership acumen, exceptional problem-solving abilities, and a deep understanding of the hospitality industry. This role demands a results-oriented individual with a proven ability to manage complex operations remotely. Excellent communication and interpersonal skills are crucial for collaborating with diverse teams and stakeholders. A bachelor's degree in Hospitality Management or a related field, coupled with significant senior-level operational experience, is required. We are looking for a forward-thinking leader who can drive operational excellence and contribute significantly to our client's strategic growth in the global hospitality sector. This is a unique opportunity to shape the future of hospitality services from a remote setting, impacting guest experiences worldwide.
Key Responsibilities:
- Oversee day-to-day operations of multiple hospitality venues, ensuring seamless service delivery.
- Develop and implement strategic operational plans to enhance guest satisfaction and operational efficiency.
- Establish and maintain high standards of service, quality, and cleanliness across all properties.
- Manage budgets, control costs, and drive revenue growth through effective operational strategies.
- Lead, mentor, and develop operational teams, fostering a culture of excellence and continuous improvement.
- Implement and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Ensure compliance with all health, safety, and sanitation regulations.
- Source and manage relationships with suppliers and vendors to ensure optimal service and cost-effectiveness.
- Oversee the implementation of new technologies and operational systems.
- Conduct regular site visits (virtual and potentially in-person as needed) to assess operational performance and provide support.
- Develop and execute crisis management and business continuity plans.
- Analyze market trends and competitor activities to identify opportunities for service innovation and expansion.
- Champion a guest-centric approach throughout the organization.
- Develop training programs to enhance staff skills and service delivery capabilities.
The ideal candidate will possess strong leadership acumen, exceptional problem-solving abilities, and a deep understanding of the hospitality industry. This role demands a results-oriented individual with a proven ability to manage complex operations remotely. Excellent communication and interpersonal skills are crucial for collaborating with diverse teams and stakeholders. A bachelor's degree in Hospitality Management or a related field, coupled with significant senior-level operational experience, is required. We are looking for a forward-thinking leader who can drive operational excellence and contribute significantly to our client's strategic growth in the global hospitality sector. This is a unique opportunity to shape the future of hospitality services from a remote setting, impacting guest experiences worldwide.
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Global Head of Hospitality Operations
Posted 22 days ago
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Job Description
Our client, a rapidly expanding international hospitality group, is seeking a visionary Global Head of Hospitality Operations to lead their remote operational strategy. This executive-level position is responsible for overseeing and optimizing all aspects of hospitality services across our diverse portfolio of properties worldwide. You will develop and implement best practices in guest services, operational efficiency, and quality standards, ensuring a consistent and exceptional guest experience. Key responsibilities include driving revenue growth, managing operational budgets, and fostering a culture of excellence and innovation within our hotel and resort operations. You will collaborate closely with regional managers and property leaders, providing strategic direction and support through virtual channels. The ideal candidate possesses extensive experience in senior leadership roles within the global hospitality industry, with a proven track record of success in managing large-scale operations. Strong financial acumen, strategic planning abilities, and exceptional leadership skills are essential. You must be adept at leveraging technology and data analytics to inform decision-making and improve operational performance. Excellent communication and interpersonal skills are required to inspire and guide teams remotely across different cultures and time zones. This is a unique opportunity to shape the future of a leading hospitality brand from a remote setting, contributing significantly to its global success and reputation. We are looking for an inspirational leader who is passionate about delivering world-class service and driving sustainable growth in the dynamic travel and tourism sector.
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Head of Hospitality Operations - Remote
Posted 20 days ago
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Job Description
Our client, a dynamic and expanding player in the hospitality and tourism sector, is seeking a visionary and experienced Head of Hospitality Operations to lead their teams in a fully remote capacity. This senior leadership role is responsible for overseeing the strategic direction, operational efficiency, and guest experience across all properties and ventures. You will be instrumental in developing and implementing innovative service standards, optimizing operational workflows, and driving revenue growth while maintaining cost control.
Key responsibilities include managing budgets, forecasting financial performance, and ensuring compliance with health, safety, and hospitality regulations. You will lead and mentor operational teams, fostering a culture of excellence, collaboration, and continuous improvement. The ideal candidate will possess a deep understanding of hotel management, F&B operations, guest relations, and emerging trends in the hospitality industry. Exceptional leadership, strategic thinking, problem-solving, and communication skills are essential for success in this remote-first role. You will work closely with marketing, sales, and development teams to enhance brand reputation and market position. This is a unique opportunity to shape the future of hospitality experiences for a growing organization, leveraging your expertise and leadership from anywhere in the world. You will be accountable for driving operational excellence and guest satisfaction across the board.
Qualifications:
Key responsibilities include managing budgets, forecasting financial performance, and ensuring compliance with health, safety, and hospitality regulations. You will lead and mentor operational teams, fostering a culture of excellence, collaboration, and continuous improvement. The ideal candidate will possess a deep understanding of hotel management, F&B operations, guest relations, and emerging trends in the hospitality industry. Exceptional leadership, strategic thinking, problem-solving, and communication skills are essential for success in this remote-first role. You will work closely with marketing, sales, and development teams to enhance brand reputation and market position. This is a unique opportunity to shape the future of hospitality experiences for a growing organization, leveraging your expertise and leadership from anywhere in the world. You will be accountable for driving operational excellence and guest satisfaction across the board.
Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 10 years of progressive experience in hospitality management, with at least 5 years in a senior leadership role (e.g., General Manager, Operations Director).
- Proven track record of successfully managing multiple hospitality outlets or properties.
- Strong understanding of P&L management, budgeting, forecasting, and cost control.
- Expertise in guest service standards, operational efficiency, and team leadership.
- Excellent strategic planning, decision-making, and problem-solving abilities.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Proficiency in hotel management systems (PMS) and related operational software.
- Ability to work independently, manage time effectively, and maintain high productivity in a remote environment.
- Passion for delivering exceptional guest experiences and fostering a positive work culture.
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3
Job Description
Our client is seeking a meticulous and experienced Head Housekeeper to lead their housekeeping team. This is an on-site position based in **Kericho, Kericho, KE**. The Head Housekeeper will be responsible for ensuring the highest standards of cleanliness, hygiene, and organization throughout the premises. You will manage and supervise the housekeeping staff, delegate tasks, conduct training, and monitor performance to maintain exceptional service quality. Key responsibilities include developing and implementing cleaning schedules, managing inventory of cleaning supplies and equipment, ensuring compliance with health and safety regulations, and addressing any guest or staff concerns related to cleanliness. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a keen eye for detail. Previous experience in a supervisory role within the housekeeping or hospitality industry is essential. You must be able to motivate your team, foster a positive work environment, and lead by example. This role requires physical stamina and the ability to work efficiently under pressure. If you are a dedicated and proactive individual with a passion for creating immaculate environments, we encourage you to apply.
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4
Remote Head of Cleaning Services
Posted 1 day ago
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Job Description
Lead our expansive cleaning and sanitation operations as the Remote Head of Cleaning Services. This is a fully remote leadership position where you will be responsible for setting the strategic direction, implementing best practices, and ensuring the highest standards of cleanliness and hygiene across all client sites. You will manage a distributed team of cleaning supervisors and staff, overseeing scheduling, training, quality control, and performance management. Key responsibilities include developing and refining cleaning protocols, managing budgets for supplies and equipment, ensuring compliance with health and safety regulations, and liaising with clients to address their specific needs and feedback. The ideal candidate will have extensive experience in the cleaning and sanitation industry, a strong understanding of hygiene standards, and proven leadership capabilities. You must be adept at managing remote teams, leveraging technology for communication and oversight, and driving operational efficiency. Excellent problem-solving skills and a commitment to maintaining impeccable standards are essential. This role demands a proactive approach to identifying and resolving challenges, ensuring client satisfaction, and fostering a culture of excellence within the cleaning services division.
Responsibilities:
Qualifications:
This is a pivotal role for an experienced professional to drive excellence in cleaning services from a remote setting.
Responsibilities:
- Develop and implement strategic plans for cleaning and sanitation services.
- Oversee and manage a remote team of cleaning supervisors and staff.
- Establish and enforce high standards for cleanliness and hygiene.
- Develop and manage cleaning schedules and operations.
- Ensure compliance with all health, safety, and environmental regulations.
- Manage budgets for cleaning supplies, equipment, and staffing.
- Conduct regular quality inspections and performance evaluations.
- Train staff on cleaning techniques, safety procedures, and customer service.
- Liaise with clients to understand needs and resolve issues.
- Identify opportunities for process improvement and cost optimization.
- Implement and manage new cleaning technologies and methodologies.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of experience in cleaning and sanitation management, with a significant portion in a leadership role.
- Proven experience managing remote teams and operations.
- In-depth knowledge of cleaning chemicals, equipment, and techniques.
- Strong understanding of health, safety, and environmental regulations.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen and experience managing budgets.
- Proficiency in using technology for remote management and communication.
- Problem-solving and decision-making abilities.
- Experience in customer service and client relations.
This is a pivotal role for an experienced professional to drive excellence in cleaning services from a remote setting.
This advertiser has chosen not to accept applicants from your region.
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Head of Cleaning and Sanitation Services
Posted 6 days ago
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Job Description
Our client is seeking a seasoned and highly organized Head of Cleaning and Sanitation Services to lead their operations. This role is fully remote, allowing you to manage and optimize sanitation protocols across various facilities from your preferred location. The primary responsibility will be to develop, implement, and oversee comprehensive cleaning and sanitation programs that ensure high standards of hygiene and safety. This includes establishing best practices, creating detailed cleaning schedules, and managing the procurement of cleaning supplies and equipment. You will be responsible for training and supervising cleaning staff, ensuring they adhere to all protocols and safety regulations. Performance monitoring, quality control, and regular inspections of facilities will be crucial to maintain impeccable standards. Budget management for the cleaning and sanitation department, including cost control and resource allocation, will also be a key function. The ideal candidate will have extensive experience in facilities management, janitorial services, or public health sanitation, with a deep understanding of cleaning techniques, chemicals, and equipment. Strong leadership, organizational, and problem-solving skills are essential. Familiarity with health and safety regulations (e.g., OSHA, local health codes) is a must. Excellent communication skills will be required to liaise with facility managers, staff, and external vendors. This is a pivotal role for maintaining operational integrity and public health standards for our client, with responsibilities extending across operations in **Nakuru, Nakuru, KE**, all managed remotely. We are looking for a proactive leader who can ensure a consistently clean, safe, and healthy environment for all users of our client's facilities. Your strategic approach to sanitation management will be vital in upholding the organization's commitment to hygiene and well-being. The role demands a meticulous approach and a commitment to continuous improvement in sanitation practices.
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Remote Head of Cleaning Services Innovation
Posted 12 days ago
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Job Description
Our client is seeking an innovative and forward-thinking Head of Cleaning Services Innovation to lead the transformation of cleaning and sanitation protocols across their diverse portfolio, operating entirely remotely. This is a unique opportunity to redefine industry standards and implement sustainable, technologically advanced solutions from a distance. You will be responsible for researching, developing, and implementing novel cleaning techniques, technologies, and product formulations that enhance efficiency, effectiveness, and environmental responsibility. Your role will involve staying abreast of the latest advancements in sanitation science, smart cleaning technologies, and green cleaning initiatives. You will collaborate closely with regional operations managers, procurement teams, and external technology partners to pilot and scale new solutions. Developing comprehensive training programs and best practice guidelines for remote cleaning staff will be a key focus. The ideal candidate will possess a strong background in facilities management, industrial hygiene, or a related field, with a proven track record of driving innovation and implementing change within large organizations. Demonstrable experience in developing and managing cleaning protocols, with a particular emphasis on sustainable practices and technological integration, is essential. Excellent project management, analytical, and communication skills are required to effectively manage multiple initiatives and influence stakeholders across different locations. This remote position demands a high degree of autonomy, creativity, and a passion for improving public health and safety through advanced sanitation. You will be instrumental in shaping the future of clean environments by leveraging cutting-edge solutions and strategic remote oversight. The successful candidate will champion new approaches, drive adoption of innovative tools, and ensure consistent, high-quality sanitation standards are met globally through effective remote management and oversight. This role offers a chance to pioneer new methodologies and make a tangible impact on health and well-being. Your expertise will be crucial in developing scalable and adaptable cleaning strategies for a post-pandemic world, ensuring preparedness for future health challenges. We are looking for a visionary leader who can translate complex scientific and technological concepts into practical, implementable cleaning solutions.
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7
Remote Head of Housekeeping and Sanitation Services
Posted 12 days ago
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Job Description
We are seeking an experienced and highly organized Remote Head of Housekeeping and Sanitation Services to lead our clients' cleaning and hygiene operations. This fully remote role allows you to manage and optimize sanitation protocols from your home office, ensuring pristine environments for various organizations. You will be responsible for developing, implementing, and overseeing comprehensive cleaning and sanitation programs, establishing best practices, and ensuring compliance with health and safety regulations. Your duties will include managing cleaning staff schedules, training new personnel on effective cleaning techniques and safety procedures, and conducting regular quality control inspections remotely through virtual means and reporting. You will also be tasked with sourcing and managing cleaning supplies and equipment, negotiating with vendors, and controlling departmental budgets. A minimum of 7 years of experience in housekeeping or facilities management, with a strong emphasis on sanitation and infection control, is required. Experience in managing cleaning operations across multiple sites or for large organizations is highly desirable. A strong understanding of cleaning chemicals, equipment, and industry standards is essential. Excellent leadership, communication, and problem-solving skills are critical for success in this remote leadership position. You must be adept at motivating teams, driving efficiency, and ensuring the highest standards of cleanliness and hygiene are consistently met. This is a unique opportunity to lead critical operational functions remotely, contributing to the health and safety of numerous environments.
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Remote Head of Housekeeping Services
Posted 22 days ago
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Job Description
Our client is looking for a dedicated and experienced Head of Housekeeping Services to lead their remote operations. This position is fully remote, allowing you to manage and oversee housekeeping standards and teams from the comfort of your own home. You will be responsible for developing, implementing, and enforcing high standards of cleanliness, sanitation, and hygiene across all managed properties or facilities. This includes creating detailed cleaning protocols, training programs for housekeeping staff, and ensuring compliance with health and safety regulations. You will manage inventory for cleaning supplies and equipment, optimizing usage and cost-effectiveness. The ideal candidate will have a strong background in facilities management or hospitality, with significant experience in housekeeping supervision or management. Your role will involve remote team leadership, performance monitoring, and problem-solving to ensure exceptional service delivery. You must be proficient in using digital tools for communication, scheduling, and performance tracking. Excellent organizational, communication, and leadership skills are paramount. This role requires a proactive approach to identifying areas for improvement and implementing best practices to enhance operational efficiency and guest satisfaction. A commitment to maintaining a safe and healthy environment is essential. This is an excellent opportunity for a seasoned professional to leverage their expertise in a remote capacity, driving excellence in sanitation and cleanliness for our client. We are seeking an individual with a keen eye for detail, a strong work ethic, and the ability to inspire and guide a distributed team towards achieving the highest standards. If you are passionate about maintaining pristine environments and possess the leadership qualities to manage a remote housekeeping operation, we encourage you to apply for this exciting role.
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