182 Account Manager jobs in Nairobi

Are you a bold communicator who can turn strategy into impact?

We're looking for a sharp, creative, and confident Account Manager to join our growing team; someone who can lead clients, inspire teams, and deliver campaigns that shape conversations.

What You'll Do

• Lead day-to-day client relationships and deliver high-impact campaigns.

•Develop and execute PR & communications strategies, from messaging to media to digital.

•Manage projects, timelines, and reporting across multiple accounts.

•Craft compelling content: press releases, op-eds, social strategies, event briefs.

•Build and grow strong media and influencer networks.

•Contribute ideas and insights to strategy and new business pitches.

What We're Looking For

• 4-6 years' experience in PR, communications, or related fields (agency experience preferred).

•Proven ability to own client relationships and manage campaigns end-to-end.

•Exceptional writing, storytelling, and media engagement skills.

•Strategic mindset, strong organizational skills, and a proactive attitude.

•A team player who can lead with confidence and deliver under pressure.

Why Join Us

•Work with high-impact clients shaping conversations in Kenya and beyond.

•Be part of a forward-thinking agency modernizing communications for the next era.

•Enjoy a culture that values growth, creativity, and strategic excellence.

Send your CV to with the subject line:

Application - Account Manager by Tuesday, October 21, 2025.

Company Description

Omreki Digital is a leading web design company specializing in creating visually stunning and highly functional websites for diverse clients. Our experienced team of designers and developers is committed to crafting user-friendly websites that drive business success in the digital age. Our services include custom website design and development, optimized e-commerce solutions, search engine optimization (SEO), responsive design for all devices, and integration with popular content management systems (CMS) like WordPress and Shopify. We pride ourselves on understanding each client's unique needs and delivering tailored solutions that achieve their desired results, whether for small startups or large enterprises.

Role Description

This is a part-time remote role for an Account Manager. The Account Manager will be responsible for managing client relationships, understanding client needs, and ensuring the delivery of high-quality web design and development services. Day-to-day tasks include regular client communications, project management, coordination with the design and development teams, and ensuring client satisfaction. The role requires a proactive approach to problem-solving, strategizing project timelines, and delivering outstanding customer service.

Qualifications

• Client Relationship Management and Communication skills
• Project Management and Coordination
• Problem-Solving and Strategic Planning skills
• Experience with web design and development processes
• Understanding of SEO, e-commerce, and CMS platforms like WordPress and Shopify is a plus
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Bachelor's degree in Marketing, Business, Communications, or related field

About ShipShap Kenya
ShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently.

Role Summary
We are seeking
Enterprise Account Managers
to manage and grow our most valuable clients. The role requires a balance of relationship management, operational oversight, and commercial growth. As an Enterprise Account Manager, you will work directly with
large, high-value merchants
that are critical to our business success. You will be responsible for nurturing long-term partnerships, ensuring exceptional service delivery, and driving deeper adoption of our solutions within these accounts. This includes aligning with client leadership teams, anticipating strategic needs, and proactively identifying opportunities to expand volumes, introduce new products, and maximize revenue impact. You will play a key role in safeguarding client satisfaction, retention, and growth.

Key Responsibilities

• Primary Client Ownership: Serve as the main point of contact for assigned enterprise merchants, ensuring their needs are addressed with speed and professionalism.
• Operational Excellence: Oversee the smooth delivery of contracted services across logistics and payments, ensuring service-level agreements (SLAs) are consistently met.
• Strategic Account Planning: Develop and execute detailed account plans to strengthen partnerships, safeguard client satisfaction, and deliver measurable business outcomes.
• Revenue Growth: Identify and pursue opportunities to increase shipping volumes, expand adoption of ShipShap products (e.g., WhatsApp Bot, Subscriptions), and drive upsell/cross-sell initiatives within existing accounts.
• Client Relationship Management: Build and maintain strategic, long-term relationships with key stakeholders and decision-makers across client organizations.
• Escalation Management: Resolve day-to-day client issues promptly, while anticipating and addressing risks before they escalate.
• Internal Collaboration: Work closely with sales, operations, and product teams to deliver tailored solutions and ensure client success.
• Client Advocacy: Represent the voice of the client internally, providing feedback to improve service delivery and inform product development.

Requirements

• 3–5 years in account management, enterprise sales, or customer success.
• Experience with large-scale B2B accounts in logistics, tech, or FMCG.
• Strong communication and relationship-building skills.
• Comfortable managing multiple stakeholders and complex engagements.

Company Description

Crestwood Marketing & Communications is an integrated communications agency dedicated to solving complex business, brand, marketing and communications challenges through strategic and innovative approaches. Our competent and creative team comprises experts in communication, public relations, advertising, and marketing. We specialize in Strategic Communications, Policy Communications, Art & Graphic Design, Digital Marketing, Events Management, and Training. Crestwood is committed to enhancing and protecting brands and reputations of our clients.

Role Description

This is a full-time on-site role for a Key Account Manager (Public Relations) located in Nairobi County, Kenya. The Key Account Manager will be responsible for managing and nurturing relationships with key clients, developing and implementing business plans, and engaging in strategic business planning. Day-to-day tasks will include maintaining customer service standards, coordinating with various departments to meet client needs, analyzing account performance, and identifying growth opportunities within key accounts.

Qualifications

• Strong Analytical Skills for data assessment and strategic planning
• Experience in Account Management and Business Planning
• Excellent Customer Service skills
• Proficiency in managing Key Accounts
• Exceptional communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Bachelor's degree in Business, Marketing, Communications, or related field
• Experience in the communications or marketing industry is a plus

About Jumia
:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business
(Jumia Logistics)
and a digital payment and fintech platform
(Jumia Pay)
. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What You Will Be Doing

• Building strong links with C-Levels and account managers of our top brands and vendors. You should justify a flawless understanding of the entire Computing ecosystem and market. You will be the only one along with the Country Managing Director & CCO to represent Jumia in front of those key accounts.
• Build and maintain strong, long-lasting customer relationships with these key accounts.
• Develop and implement strategies to drive sales and maximize revenue within the category.
• Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction.
• Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships.
• Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner.
• Stay updated on industry trends, competitor activities, and consumer preferences within the category.
• Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.

What We Are Looking For

• A minimum of 3 years of experience in the Computing industry.
• Perfect knowledge & understanding of the Computing industry actors & dynamics.
• Top Engineering, Business Schools & Universities (top 5 of your field for your country).
• Proficiency in MS Office and Google tools.
• Familiar with relationship management tools.
• Strong commercial & analytical skills.
• Great capacity to handle high-stakes negotiations.
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions.
• Great ability to work in a fast-paced and competitive environment.
• Flawless English

Kindly make your application by
31st October 2025
Interview stages

• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager

We Offer
:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

Job Description
Major Account Manager
Location: Nairobi, Kenya
As a Major Accounts Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions.

At Fortinet you will

• Learn and demonstrate a fundamental understanding of Fortinet's technology in order to articulate our value proposition to decision-makers.
• Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.
• Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services
• Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.
• Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.
• Drive quarterly business reviews with customer to ensure value from Fortinet investment.
• Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.

Apply if you

• Have a proven track record of enterprise sales experience in hi-tech industry (preferably Cybersecurity and Networking) developing strategic customer relationships.
• Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.
• Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.
• Have exceptional communication skills, both oral and written, coupled with excellent listening skills.
• Fluency in English is a must.

About Us
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us

For more information about how American Tower is building a more connected world, visit

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

About Temenos
Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – deployed on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

For more information, please visit

THE ROLE
As we accelerate in our transformation, we are looking for passionate, creative, entrepreneurial sales professionals and leaders from all over the world and from different backgrounds to join us on our journey.

We believe in making banking better for all and are building supportive teams of unique people who share in our vision and purpose.

Our Account Managers work closely with our customers every day to help them transform and ensure that they can realize the value of our technology and service capabilities.

OPPORTUNITIES

• You will articulate and demonstrate Temenos digital-first solutions through strategic value-based selling, building strong business cases, developing a return on investment analysis, and using other references and industry data to build relationships at multiple levels and ultimately drive deals from inception to close.
• You will work with customer stakeholders to understand their bank's strategy, challenges, and opportunities and articulating how Temenos can help them achieve their digital transformation ambitions.
• You will create value by partnering with technical and non-technical executives to support their transformation journey by showcasing the commercial and technology value of our offerings.
• You will build and maintain a robust sales pipeline and accurately tracking quarterly forecasts/revenue.
• You will balance quarterly results while keeping a clear line of sight of strategic and long term revenue opportunities.
• You will create and execute account plans which address tactical and strategic opportunities.
• You will collaborate with various distributed internal and external teams to ensure the seamless execution of end to end sales cycles and ensure the highest level of customer advocacy.
• You will represent Temenos at internal and external events as an industry authority of digital banking technology.

Skills

• You should have You should have an in-depth knowledge of the financial services industry; the trends, challenges, and innovations.
• You should have a proven track record of success in selling complex and high-value Digital/CRM/SaaS/Cloud solutions to the financial services sector.
• You should have a consultative sales approach which enables listening to and understanding customer needs.
• You should have experience dealing with partners in French speaking Africa and have a strong partner network in the region.
• You should ideally have a background of selling into banks and fintech's in the region. Having worked at a consultancy type of firm and dealing with partners and clients in French speaking Africa would be ideal.
• You should be able to engage with C suite level management both within Temenos and clients.
• You should have excellent communication and problem-solving skills with an ability to translate business requirements into value propositions which engage a range of audiences.
• You should be able to spot opportunities and diligently manage customer engagements from inception to close.
• You should be commercially aware with sound financial acumen.
• You should be data-driven and able to use data to tell stories, engage clients and create value and drive clients to action.
• You should have an entrepreneurial spirit, can-do attitude, and tenacious deal maker and closer.
• You should be able to navigate change and deal with ambiguity.
• You should be fluent English. French and other local languages would be a plus.
• You should be prepared to travel extensively.

VALUES

• Care about our customers to help them transform and realize the value of our technology and service capabilities.
• Commit to excellent customer service.
• Collaborate to maintain the highest standards of Temenos through self-motivation, ambition and focus. Be a truly Temenosity ambassador
• Challenge yourself to keep Temenos at its highest level in the market.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

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