Kenya presents numerous social media job opportunities for professionals skilled in 1,300 Social Media jobs in Kenya
Social Media Community Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for an energetic and engaging Social Media Community Manager to foster and grow their online community. This is a fully remote position where you will be the voice and advocate for our client's brand across various social media platforms. Your primary responsibility will be to build strong relationships with our followers, respond to inquiries and comments in a timely and professional manner, and create compelling content that drives engagement. You will monitor social media channels for mentions, trends, and opportunities for interaction. Developing and implementing a community engagement strategy that aligns with marketing objectives is key. This includes planning and executing social media campaigns, contests, and Q&A sessions. You will also be responsible for gathering community feedback and providing insights to the marketing and product teams. Exceptional written communication skills, a keen understanding of social media etiquette, and a passion for building online communities are essential. Experience with social media management tools and analytics is required. The ideal candidate is creative, proactive, and has a deep understanding of different social media platforms and their audiences. This role demands a customer-centric approach and the ability to handle online conversations with tact and diplomacy. If you are passionate about social media and thrive in a remote work environment, we encourage you to apply. Help us build a vibrant and loyal community for our client, serving their audience near Ongata Rongai, Kajiado, KE .
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Social Media and Community Manager
Posted 20 days ago
Job Viewed
Job Description
We are looking for a vibrant and strategic Social Media and Community Manager to join our dynamic e-commerce team based in Eldoret, Uasin Gishu, KE . This role is central to building and nurturing our online community, enhancing brand presence, and driving engagement across various social media platforms. You will be responsible for developing and implementing our social media strategy, creating compelling content, managing online conversations, and fostering a loyal customer base. The ideal candidate possesses a creative flair, excellent communication skills, a deep understanding of social media trends, and a passion for connecting with customers. You will work closely with marketing, sales, and customer support teams to ensure a cohesive brand message and superior customer experience. This is an on-site position, offering a great opportunity to be an integral part of our local team.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute a comprehensive social media strategy across platforms such as Facebook, Instagram, Twitter, TikTok, and LinkedIn.
- Create, curate, and schedule engaging and high-quality content (text, images, video) that aligns with our brand voice and marketing objectives.
- Monitor social media channels for trends, conversations, and user-generated content.
- Respond to comments, messages, and inquiries in a timely and professional manner, fostering positive community interaction.
- Build and maintain relationships with influencers, brand advocates, and community members.
- Track and analyze social media performance metrics (e.g., engagement rates, reach, follower growth) and provide regular reports.
- Identify opportunities to increase brand awareness, customer engagement, and website traffic through social media.
- Collaborate with the marketing team on integrated campaigns and promotions.
- Stay up-to-date with the latest social media best practices, tools, and emerging platforms.
- Manage online reputation and address customer feedback or concerns effectively.
- Organize and execute online contests and community-building initiatives.
- Contribute to the overall e-commerce marketing strategy.
Qualifications:
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
- Minimum of 3 years of experience in social media management and community engagement, preferably within an e-commerce or retail environment.
- Proven ability to develop and implement successful social media strategies.
- Excellent written and verbal communication skills, with a strong command of English and Swahili.
- Proficiency in using social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Strong understanding of various social media platforms and their respective audiences.
- Creative mindset with an eye for design and visual storytelling.
- Experience with content creation (graphic design, video editing) is a plus.
- Excellent customer service and interpersonal skills.
- Ability to work independently and as part of a team in an office environment.
- Familiarity with e-commerce operations and marketing principles.
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Social Media Marketing Director - E-commerce & Social Media
Posted 3 days ago
Job Viewed
Job Description
Our client, a fast-growing e-commerce brand with a strong social media presence, is searching for an experienced and innovative Social Media Marketing Director to lead their fully remote marketing efforts. This role is central to developing and executing a compelling social media strategy that drives brand awareness, engagement, and sales across all relevant platforms. The ideal candidate will be a visionary leader with a deep understanding of social media trends, content creation, community management, and paid social advertising. You will be responsible for building and nurturing an engaged online community, crafting captivating content, and leveraging analytics to optimize campaign performance. As a fully remote position, you will collaborate closely with a distributed team of marketers, designers, and content creators, utilizing cutting-edge communication tools to achieve ambitious goals. This is an exceptional opportunity to shape the brand's online voice and drive significant growth in a dynamic and competitive e-commerce landscape.
Key Responsibilities:
The successful candidate will possess a Bachelor's degree in Marketing, Communications, or a related field, with a minimum of 6 years of experience in social media marketing, with at least 3 years in a leadership role. Proven experience in managing social media for e-commerce brands and a strong portfolio demonstrating successful campaigns are essential. Expertise in social media management tools, analytics platforms, and paid social advertising is required. Excellent creative, strategic, and communication skills are a must. This remote role offers the chance to lead and innovate in the exciting intersection of e-commerce and social media.
Key Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with e-commerce objectives.
- Manage and grow the brand's presence across platforms such as Instagram, Facebook, TikTok, Twitter, and Pinterest.
- Create and curate engaging, high-quality content (visuals, videos, copy) tailored to each platform.
- Oversee paid social media advertising campaigns, including targeting, budgeting, and performance optimization.
- Monitor social media trends, identify opportunities, and respond to industry changes proactively.
- Engage with the online community, respond to comments and messages, and foster positive relationships.
- Analyze social media performance metrics, provide regular reports, and derive actionable insights.
- Collaborate with influencers and brand partners to expand reach and engagement.
- Stay updated on the latest social media tools, algorithms, and best practices.
The successful candidate will possess a Bachelor's degree in Marketing, Communications, or a related field, with a minimum of 6 years of experience in social media marketing, with at least 3 years in a leadership role. Proven experience in managing social media for e-commerce brands and a strong portfolio demonstrating successful campaigns are essential. Expertise in social media management tools, analytics platforms, and paid social advertising is required. Excellent creative, strategic, and communication skills are a must. This remote role offers the chance to lead and innovate in the exciting intersection of e-commerce and social media.
This advertiser has chosen not to accept applicants from your region.
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Social Media & Community Engagement Lead
Posted 18 days ago
Job Viewed
Job Description
Our client, an innovative online retailer, is seeking a dynamic and experienced Social Media & Community Engagement Lead to join their fully remote marketing team. This role is responsible for building and nurturing a vibrant online community, enhancing brand visibility, and driving engagement across all social media platforms. You will develop and implement a comprehensive social media strategy aligned with our business objectives, focusing on content creation, community management, social listening, and campaign execution. The ideal candidate will have a passion for social media, a creative flair for content development, and a proven ability to foster meaningful interactions with online audiences. You will monitor social media trends, identify opportunities for engagement, and respond to customer inquiries and feedback in a timely and professional manner. Collaboration with marketing, product, and customer support teams will be crucial to ensure consistent brand voice and messaging. Responsibilities include:
A Bachelor's degree in Marketing, Communications, or a related field, coupled with at least 5 years of experience in social media management and community building, is required. Demonstrable success in growing social media followings and engagement is essential. Excellent written and verbal communication skills, a keen eye for detail, and a strong understanding of social media analytics are a must. This remote position offers a fantastic opportunity to shape the online presence of a forward-thinking e-commerce brand.
- Developing and executing a strategic social media plan across platforms like Instagram, Facebook, Twitter, TikTok, and LinkedIn.
- Creating engaging and shareable content, including graphics, videos, and written posts.
- Managing daily social media operations, including scheduling posts and monitoring activity.
- Building and fostering relationships with our online community, responding to comments and messages.
- Implementing social listening strategies to track brand sentiment and identify trends.
- Designing and managing social media campaigns to support product launches and promotional activities.
- Analyzing social media performance metrics and reporting on key insights and recommendations.
- Collaborating with influencers and brand advocates to expand reach and engagement.
- Staying up-to-date with the latest social media best practices, tools, and technologies.
A Bachelor's degree in Marketing, Communications, or a related field, coupled with at least 5 years of experience in social media management and community building, is required. Demonstrable success in growing social media followings and engagement is essential. Excellent written and verbal communication skills, a keen eye for detail, and a strong understanding of social media analytics are a must. This remote position offers a fantastic opportunity to shape the online presence of a forward-thinking e-commerce brand.
This advertiser has chosen not to accept applicants from your region.
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Remote Social Media Community Manager
Posted 18 days ago
Job Viewed
Job Description
Our client, a rapidly expanding e-commerce enterprise, is seeking a vibrant and engaged Remote Social Media Community Manager to foster and grow their online communities. This fully remote, full-time position is ideal for a social media enthusiast who excels at building relationships and driving brand loyalty. You will be responsible for moderating discussions, engaging with followers, and transforming social media platforms into thriving brand communities.
Responsibilities:
Responsibilities:
- Develop and execute strategies to build and nurture engaged online communities across various social media platforms (e.g., Facebook groups, Instagram comments, Twitter conversations).
- Monitor social media channels for mentions of the brand, relevant industry topics, and user-generated content.
- Respond to comments, questions, and messages from community members in a timely, friendly, and on-brand voice.
- Facilitate positive and constructive discussions within online communities, encouraging user participation and interaction.
- Identify and engage with brand advocates and influential community members.
- Proactively identify potential issues or crises within the community and escalate them to the appropriate internal teams.
- Collaborate with the marketing team to align community engagement efforts with broader campaigns and content strategies.
- Track and report on community growth, engagement metrics, and sentiment analysis.
- Develop and implement community guidelines and moderation policies.
- Organize and promote online events, contests, and Q&A sessions to drive community engagement.
- Stay up-to-date with the latest social media trends, community management best practices, and platform updates.
- Bachelor's degree in Communications, Marketing, English, Sociology, or a related field.
- Minimum of 3 years of experience in social media management, community management, or a related role.
- Proven ability to build and engage online communities and foster positive interactions.
- Excellent written and verbal communication skills, with a strong command of grammar and tone.
- In-depth knowledge of major social media platforms and their community features.
- Experience with social media monitoring and analytics tools.
- Strong understanding of customer service principles.
- Ability to remain calm and professional under pressure.
- Excellent organizational skills and attention to detail.
- Self-motivated and able to work effectively in a remote, independent environment.
- A genuine passion for social media and building connections.
This advertiser has chosen not to accept applicants from your region.
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Social Media & Community Manager - Brand Engagement
Posted 10 days ago
Job Viewed
Job Description
Our client, an innovative consumer brand, is seeking a creative and strategic Social Media & Community Manager to build and nurture an engaged online community. This is a fully remote position, enabling you to connect with audiences and manage brand presence from anywhere. You will be responsible for developing and executing engaging social media strategies across various platforms (e.g., Facebook, Instagram, Twitter, TikTok, LinkedIn), creating compelling content, managing community interactions, and fostering brand advocacy. Key duties include planning and scheduling social media content, monitoring social media channels for trends and conversations, responding to comments and messages, and analyzing social media performance to optimize engagement. The ideal candidate possesses a deep understanding of social media platforms, content creation best practices, and community management principles. Proven experience in building and growing online communities, increasing brand engagement, and managing social media campaigns is essential. Strong writing skills, a keen eye for visual content, and proficiency in social media management tools are required. As this is a remote role, you will need excellent communication, organizational skills, and the ability to work autonomously while collaborating effectively with marketing and brand teams virtually. This is an exciting opportunity to shape the online voice and community of a growing brand and make a direct impact on brand perception and customer loyalty.
Responsibilities:
Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with brand objectives.
- Create, curate, and schedule engaging content across all relevant social media platforms.
- Manage and grow online communities, fostering positive interactions and brand advocacy.
- Monitor social media channels for industry trends, customer feedback, and brand mentions.
- Respond promptly and professionally to comments, messages, and inquiries.
- Analyze social media performance metrics and provide regular reports on key insights and recommendations.
- Collaborate with the marketing team on integrated campaigns and brand initiatives.
- Identify and engage with influencers and brand advocates.
- Stay up-to-date with the latest social media best practices and emerging platforms.
- Manage social media advertising campaigns as needed.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community building.
- Proven success in developing and executing social media strategies that drive engagement and brand growth.
- In-depth knowledge of major social media platforms and their respective best practices.
- Experience with social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social, Google Analytics).
- Excellent written and verbal communication skills, with a strong command of tone and voice.
- Creative mindset with an eye for compelling visual content.
- Strong organizational skills and ability to manage multiple projects in a remote setting.
- Passion for social media and building online communities.
This advertiser has chosen not to accept applicants from your region.
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Senior Social Media Community Manager
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and highly engaged Senior Social Media Community Manager to cultivate and grow their online community in a fully remote capacity. This role is critical for fostering brand loyalty, driving engagement, and managing online reputation across all social media channels. The ideal candidate will have a passion for social media, exceptional communication skills, and a proven ability to connect with diverse audiences. You will be responsible for developing and implementing community engagement strategies, creating compelling content, moderating online discussions, and responding to customer inquiries and feedback in a timely and professional manner. This position requires a deep understanding of social media platforms, trends, and best practices, as well as the ability to analyze community sentiment and engagement metrics. You will proactively identify opportunities to enhance community interaction, build brand advocacy, and manage potential crises. Collaboration with marketing, customer service, and product teams will be essential to ensure a consistent brand voice and to gather insights for product and service improvements. This is an exciting opportunity for a creative individual to build and nurture a thriving online community, with a focus on engaging users connected to the **Mlolongo** area, all while working remotely. The successful candidate will possess excellent written and verbal communication skills, a strong sense of empathy, and the ability to de-escalate challenging situations. Proficiency in social media management tools and analytics is required. The ability to work autonomously, manage multiple conversations simultaneously, and maintain a positive brand image in a remote setting is paramount. You will be the primary voice of the brand in online conversations, ensuring a supportive and engaging environment for all members.
Responsibilities:
Responsibilities:
- Develop and implement strategies to grow and engage the online community.
- Create and curate engaging content for social media platforms.
- Moderate online discussions, ensuring a positive and respectful environment.
- Respond to customer inquiries, comments, and feedback promptly and professionally.
- Monitor social media channels for brand mentions, industry trends, and potential issues.
- Build relationships with community members and brand advocates.
- Analyze community engagement metrics and report on key insights.
- Collaborate with marketing and customer service teams to align communication efforts.
- Identify opportunities to enhance the customer experience through community interaction.
- Bachelor's degree in Communications, Marketing, English, or a related field.
- Minimum of 5 years of experience in social media management and community management.
- Proven success in building and engaging online communities.
- Excellent written and verbal communication skills, with a strong understanding of tone and brand voice.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage time effectively in a remote environment.
This advertiser has chosen not to accept applicants from your region.
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6
Social Media & Community Manager - Remote
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a creative, energetic, and highly organized Social Media & Community Manager to build and nurture their online presence. This is a fully remote position, allowing you to engage with audiences from anywhere. You will be responsible for developing and executing social media strategies, creating engaging content, fostering community interaction, and driving brand awareness across various platforms. The ideal candidate will have a deep understanding of social media trends, platform best practices, and community management principles. You will monitor social conversations, respond to comments and messages, and identify opportunities to enhance brand reputation and customer loyalty. This role requires excellent communication skills, a keen eye for detail, and the ability to work autonomously in a fast-paced digital environment.
Key Responsibilities:
Qualifications:
If you are a social media enthusiast who thrives in a remote environment and loves building vibrant online communities, we encourage you to apply.
Key Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with marketing goals and brand voice.
- Create, curate, and schedule engaging and relevant content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
- Monitor social media channels for industry trends, competitor activity, and relevant conversations.
- Actively engage with the online community, responding to comments, messages, and inquiries in a timely and professional manner.
- Build and foster a positive and interactive online community around the brand.
- Identify and engage with influencers and brand advocates to expand reach and credibility.
- Track and analyze social media performance metrics (e.g., engagement rate, reach, follower growth), providing regular reports and insights.
- Collaborate with the marketing team to align social media campaigns with broader marketing initiatives.
- Manage social media advertising campaigns (budgeting, targeting, ad creation, optimization).
- Stay up-to-date with the latest social media best practices, tools, and platform updates.
- Develop and execute strategies to manage online reputation and address customer feedback effectively.
- Moderate online discussions and ensure adherence to community guidelines.
Qualifications:
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community engagement.
- Proven track record of developing and executing successful social media strategies that drive engagement and growth.
- Excellent writing, editing, and communication skills, with a knack for creating compelling social media copy.
- In-depth knowledge of major social media platforms and their respective audiences.
- Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
- Creative mindset with the ability to generate innovative content ideas.
- Strong understanding of SEO and web traffic metrics.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
- Customer-centric approach with a passion for building relationships.
- Basic graphic design and video editing skills are a plus.
If you are a social media enthusiast who thrives in a remote environment and loves building vibrant online communities, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Social Media Community Manager
Posted 9 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Lead Social Media Community Manager to build and nurture vibrant online communities. This is a fully remote position, perfect for a proactive individual who thrives on engaging with audiences, fostering brand loyalty, and translating social interactions into meaningful connections. You will be instrumental in shaping the voice and tone of our client's online presence across various social media platforms, ensuring a consistent and compelling brand experience. Your primary focus will be on moderating discussions, responding to user inquiries and feedback, and implementing strategies to encourage user-generated content and community growth. This role demands exceptional communication skills, a deep understanding of social media dynamics, and the ability to manage multiple conversations simultaneously.
Key responsibilities include:
Qualifications:
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
Key responsibilities include:
- Developing and executing community engagement strategies that align with brand objectives and marketing campaigns.
- Monitoring social media channels for mentions, comments, and discussions, and responding in a timely and professional manner.
- Fostering a positive and inclusive community environment, moderating user-generated content, and enforcing community guidelines.
- Identifying and escalating customer service issues, technical problems, or potential crises to relevant departments.
- Creating and sharing engaging content, including polls, Q&As, and discussion prompts, to stimulate conversation.
- Analyzing community sentiment and feedback to provide insights to the marketing and product teams.
- Identifying and engaging with key influencers and brand advocates within the community.
- Collaborating with social media managers to ensure cohesive messaging and campaign integration.
- Developing and maintaining a comprehensive FAQ and knowledge base for community members.
- Reporting on community health, engagement metrics, and key trends.
Qualifications:
- Proven experience as a Community Manager, Social Media Manager, or similar role, with a strong focus on community building.
- Excellent written and verbal communication skills, with a talent for engaging diverse audiences.
- Deep understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their community features.
- Experience with social media monitoring and management tools (e.g., Sprinklr, Khoros, Brandwatch).
- Ability to handle customer inquiries and resolve issues with empathy and efficiency.
- Strong organizational skills and the ability to manage multiple tasks and conversations simultaneously.
- Creative thinking and problem-solving abilities.
- Experience in content creation and basic graphic design is a plus.
- Bachelor's degree in Communications, Marketing, Journalism, or a related field is preferred.
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
This advertiser has chosen not to accept applicants from your region.
8
Social Media Community Manager & Content Strategist
Posted 20 days ago
Job Viewed
Job Description
Our client is actively recruiting a talented and engaging Social Media Community Manager & Content Strategist for their remote team. This is a fully remote position where you will be the voice and heart of their online communities across various social media platforms. Your primary responsibility will be to foster and grow an active, engaged, and positive online community around the brand. This involves developing and executing a robust content strategy, creating compelling and shareable content (text, image, video), and scheduling posts to maximize reach and engagement. You will monitor social media channels, respond to comments and messages promptly and professionally, and engage in conversations to build relationships with followers. A key aspect of this role is analyzing social media performance metrics, identifying trends, and providing insights to inform future content and strategy. You will manage online reputation, address customer inquiries, and escalate issues as needed, ensuring a consistent brand experience. Collaborating with marketing, sales, and customer support teams will be essential to align social media efforts with broader business objectives. The ideal candidate will possess exceptional written and verbal communication skills, a creative mindset, and a deep understanding of social media platforms, algorithms, and best practices. Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms is required. You should have a keen eye for design and the ability to create visually appealing content. This role requires a proactive approach, strong organizational skills, and the ability to work independently in a remote environment. This is an exciting opportunity to shape brand perception and build lasting online connections, influencing brand presence in regions including **Mlolongo, Machakos, KE**.
This advertiser has chosen not to accept applicants from your region.
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