3 Remote Social Media Community Manager jobs in whatjobs
Remote Social Media Community Manager
Posted 18 days ago
Job Viewed
Job Description
Our client, a rapidly expanding e-commerce enterprise, is seeking a vibrant and engaged Remote Social Media Community Manager to foster and grow their online communities. This fully remote, full-time position is ideal for a social media enthusiast who excels at building relationships and driving brand loyalty. You will be responsible for moderating discussions, engaging with followers, and transforming social media platforms into thriving brand communities.
Responsibilities:
Responsibilities:
- Develop and execute strategies to build and nurture engaged online communities across various social media platforms (e.g., Facebook groups, Instagram comments, Twitter conversations).
- Monitor social media channels for mentions of the brand, relevant industry topics, and user-generated content.
- Respond to comments, questions, and messages from community members in a timely, friendly, and on-brand voice.
- Facilitate positive and constructive discussions within online communities, encouraging user participation and interaction.
- Identify and engage with brand advocates and influential community members.
- Proactively identify potential issues or crises within the community and escalate them to the appropriate internal teams.
- Collaborate with the marketing team to align community engagement efforts with broader campaigns and content strategies.
- Track and report on community growth, engagement metrics, and sentiment analysis.
- Develop and implement community guidelines and moderation policies.
- Organize and promote online events, contests, and Q&A sessions to drive community engagement.
- Stay up-to-date with the latest social media trends, community management best practices, and platform updates.
- Bachelor's degree in Communications, Marketing, English, Sociology, or a related field.
- Minimum of 3 years of experience in social media management, community management, or a related role.
- Proven ability to build and engage online communities and foster positive interactions.
- Excellent written and verbal communication skills, with a strong command of grammar and tone.
- In-depth knowledge of major social media platforms and their community features.
- Experience with social media monitoring and analytics tools.
- Strong understanding of customer service principles.
- Ability to remain calm and professional under pressure.
- Excellent organizational skills and attention to detail.
- Self-motivated and able to work effectively in a remote, independent environment.
- A genuine passion for social media and building connections.
This advertiser has chosen not to accept applicants from your region.
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Remote Social Media Community Manager
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking an engaging and proactive Remote Social Media Community Manager to cultivate and grow their online community. This fully remote position is perfect for an individual passionate about social media, customer interaction, and brand advocacy. You will be responsible for fostering a vibrant and supportive community around our brand, managing all community channels, and actively engaging with followers. Your duties will include responding to comments and messages, moderating discussions, creating engaging content, and identifying opportunities to build brand loyalty. The ideal candidate will possess excellent written communication skills, a deep understanding of social media platforms and their respective audiences, and a creative flair for content generation. You will monitor social media trends, provide feedback to the marketing team on community sentiment, and help shape social media strategy. Experience with social media management tools and a proven track record of building and engaging online communities is essential. This role requires a self-starter who can work independently, manage their time effectively, and maintain a consistent brand voice. You will play a crucial role in enhancing customer satisfaction, gathering user feedback, and acting as a brand ambassador in the digital space. The successful candidate will be proactive in identifying and addressing potential issues within the community, ensuring a positive experience for all members. This remote opportunity is ideal for someone who thrives on connecting with people online and driving positive engagement. This role will focus on building our online presence and engaging with customers in the **Kericho, Kericho, KE** region and beyond. If you have a passion for social media and community building, and possess the skills to manage these functions remotely, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
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Remote Social Media Community Manager
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and engaging Remote Social Media Community Manager to foster and grow their online communities. In this fully remote role, you will be the voice of the brand across various social media platforms, responsible for engaging with followers, responding to inquiries, moderating discussions, and building a positive brand reputation. You will play a crucial role in creating a sense of belonging and loyalty among our audience, driving engagement, and gathering valuable customer insights. The ideal candidate is a skilled communicator, understands social media trends, and excels at building relationships online.
Responsibilities:
Responsibilities:
- Develop and implement community engagement strategies across social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
- Monitor social media channels for mentions, comments, and messages; respond promptly and professionally.
- Facilitate conversations, answer user questions, and provide support to community members.
- Proactively engage with followers to foster a positive and interactive community environment.
- Identify and escalate customer issues or feedback to relevant internal teams.
- Develop and curate user-generated content and highlight community contributions.
- Moderate online discussions, ensuring adherence to community guidelines and brand values.
- Track and report on community engagement metrics, sentiment, and key performance indicators.
- Collaborate with the marketing team to align community efforts with broader campaigns.
- Stay up-to-date with social media best practices, platform updates, and emerging trends.
This advertiser has chosen not to accept applicants from your region.
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