3,115 Service Technician jobs in Kenya

Remote Field Service Technician - Technical Support

50200 Tuwan KES80000 Monthly WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is looking for a skilled Remote Field Service Technician to join their dynamic team. While the role is based in Bungoma, Bungoma, KE, it operates on a fully remote basis, focusing on providing on-site technical assistance and installation services. This position requires a candidate with strong problem-solving abilities, a hands-on approach to technical challenges, and excellent customer service skills. You will be responsible for ensuring that client equipment is installed, maintained, and repaired to the highest standards, often requiring independent judgment and initiative.

Responsibilities:
  • Perform on-site installation, troubleshooting, and maintenance of specialized equipment.
  • Diagnose and resolve technical issues reported by clients, providing effective solutions.
  • Conduct routine inspections and preventative maintenance to ensure optimal equipment performance.
  • Collaborate with the remote support team to escalate complex issues and share knowledge.
  • Provide technical guidance and training to clients on equipment usage and basic maintenance.
  • Document all service calls, including issues found, actions taken, and resolutions, in the company's CRM system.
  • Manage inventory of parts and tools, ensuring timely replenishment.
  • Adhere to all safety protocols and company procedures during on-site visits.
  • Maintain a professional demeanor and build strong relationships with clients.
  • Prepare detailed service reports and submit them promptly.
  • Operate and maintain a company-provided vehicle if applicable.
Qualifications:
  • Proven experience as a Field Service Technician or in a similar technical support role.
  • Strong understanding of mechanical, electrical, and software systems relevant to the company's products.
  • Excellent diagnostic and problem-solving skills.
  • Ability to interpret technical manuals, schematics, and blueprints.
  • Proficient in using diagnostic tools and testing equipment.
  • Strong customer service and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Valid driver's license and a clean driving record.
  • A technical diploma or certification in a relevant field is highly desirable.
  • Must be comfortable traveling to client sites within the Bungoma region.
  • This position requires direct client interaction at their locations, but administrative and planning tasks are conducted remotely.
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Field Service Technician

20201 Mwembe KES60000 Monthly WhatJobs

Posted today

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Job Description

contractor
Our client is seeking a skilled and reliable Field Service Technician to join their team, providing essential installation and maintenance services in Naivasha, Nakuru, KE . This role requires a hands-on approach and the ability to troubleshoot, repair, and maintain a variety of complex equipment and systems. You will be responsible for performing on-site diagnostics, identifying the root cause of technical issues, and implementing effective solutions. This includes conducting routine preventative maintenance to ensure optimal equipment performance and longevity. The successful candidate will have a strong understanding of mechanical, electrical, and possibly hydraulic or pneumatic systems, depending on the specific equipment. Excellent customer service skills are vital, as you will be interacting directly with clients, explaining technical issues, and ensuring their satisfaction with the services provided. You will need to maintain accurate service records, manage parts inventory, and report on work performed. A willingness to travel within the assigned region and work flexible hours, including occasional on-call duties, is expected. Safety is paramount; you must adhere to all company safety protocols and industry best practices. This role offers an excellent opportunity to utilize your technical expertise in a dynamic environment and contribute to the smooth operation of critical infrastructure and equipment.

Key Responsibilities:
  • Install, repair, and maintain mechanical and electrical equipment at client sites.
  • Perform diagnostic tests and troubleshoot complex technical issues.
  • Conduct routine preventative maintenance to minimize downtime and ensure reliability.
  • Respond to service calls and provide timely and effective solutions.
  • Communicate technical information clearly to clients and internal teams.
  • Maintain detailed service reports, including work performed, parts used, and time spent.
  • Manage service vehicle inventory and ensure necessary tools and parts are available.
  • Adhere to all safety regulations and company policies.
  • Provide training or guidance to clients on equipment operation and basic maintenance.
  • Identify opportunities for upselling services or equipment upgrades.
Qualifications:
  • Technical certification in a relevant field (e.g., Mechanical Engineering, Electrical Engineering, Industrial Technology).
  • Proven experience as a Field Service Technician or in a similar hands-on technical role.
  • Strong diagnostic and troubleshooting skills.
  • Proficiency with hand and power tools, as well as diagnostic equipment.
  • Excellent understanding of mechanical and electrical systems.
  • Ability to read and interpret technical manuals, schematics, and blueprints.
  • Valid driver's license and a clean driving record.
  • Strong communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Willingness to travel locally and work flexible hours.
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Field Service Technician

30200 Tuwan KES60000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a skilled and dependable Field Service Technician to join their team, providing essential installation and maintenance services. This role will involve regular travel to client sites within the **Eldoret, Uasin Gishu, KE** region, complemented by remote support and administrative tasks. The ideal candidate is a hands-on problem solver with a strong technical aptitude and excellent customer service skills. You will be responsible for the installation, repair, and ongoing maintenance of specialized equipment, ensuring optimal performance and client satisfaction. This hybrid role requires a candidate comfortable with both field work and remote collaboration.

Responsibilities:
  • Install, configure, and test new equipment at client locations.
  • Perform routine maintenance and preventative servicing to ensure equipment reliability.
  • Diagnose and repair technical issues, providing timely and effective solutions.
  • Respond to service calls and provide on-site technical support to clients.
  • Maintain accurate service records, including details of work performed, parts used, and time spent.
  • Communicate effectively with clients to explain technical issues and solutions.
  • Collaborate with the remote support team to resolve complex problems.
  • Adhere to safety protocols and company procedures at all times.
  • Manage and maintain an inventory of parts and tools required for service calls.
  • Provide feedback on equipment performance and potential improvements.

Qualifications:
  • Technical certification or diploma in a relevant field (e.g., Electronics, Mechanical Engineering).
  • Proven experience as a Field Service Technician or similar role.
  • Strong diagnostic and troubleshooting skills.
  • Proficiency in reading technical manuals and schematics.
  • Excellent mechanical and electrical aptitude.
  • Valid driver's license and a clean driving record.
  • Ability to work independently and manage a schedule effectively.
  • Good communication and interpersonal skills, with a customer-centric approach.
  • Comfortable with using mobile devices and software for reporting.
  • Willingness to travel to client sites as required.

This position offers a dynamic work environment, combining hands-on field work with the flexibility of remote administrative tasks. We are looking for a dedicated professional who can ensure the seamless operation of our client's critical systems.
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Field Service Technician

40200 Ongata Rongai, Rift Valley KES45000 Monthly WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a skilled and reliable Field Service Technician to join their growing team. This role primarily involves on-site service calls to install, maintain, and repair specialized equipment at client locations throughout the region. While the core work is field-based, there will be opportunities for some remote administrative tasks and virtual training sessions, making this a hybrid role. You will be the face of our company to our customers, providing exceptional technical support and ensuring customer satisfaction. The ideal candidate will have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to safety and quality workmanship.
Responsibilities:
  • Perform installation, calibration, and testing of equipment at customer sites.
  • Diagnose and resolve technical issues with mechanical, electrical, and electronic systems.
  • Conduct routine preventive maintenance to ensure optimal equipment performance.
  • Provide technical support and training to customers on equipment operation and maintenance.
  • Respond promptly to service requests and emergency calls.
  • Document all service activities, including repairs performed, parts used, and time spent, accurately and efficiently.
  • Maintain a clean and organized service vehicle and inventory of spare parts.
  • Adhere to all company safety policies and procedures, as well as customer site safety regulations.
  • Collaborate with the internal support team to share knowledge and troubleshoot complex issues.
  • Identify opportunities for upselling services or upgrades to customers.
  • Complete required paperwork and reports in a timely manner.

Qualifications:
  • Technical diploma or equivalent experience in a relevant field (e.g., Electrical, Mechanical, Industrial Technology).
  • Proven experience as a Field Service Technician or in a similar hands-on technical role.
  • Strong mechanical and electrical troubleshooting skills.
  • Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • Willingness to travel to customer locations and work flexible hours as needed.
  • Valid driver's license and a clean driving record.
  • Basic computer literacy for reporting and communication.
  • Experience with specific equipment relevant to our industry is a plus.
  • Commitment to continuous learning and skill development.
This position offers a competitive salary, benefits package, and the opportunity to grow with a reputable company. You will have the chance to apply your technical expertise in diverse environments while enjoying a degree of flexibility in your work arrangements.
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Field Service Technician

60200 Meru , Eastern KES60000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a skilled and dedicated Field Service Technician to join their installation and maintenance team. This role involves traveling to client sites to install, repair, and maintain a variety of specialized equipment. The ideal candidate will possess a strong mechanical aptitude, excellent troubleshooting skills, and the ability to work independently and efficiently. Responsibilities include performing routine maintenance, diagnosing and resolving technical issues, and ensuring all installations meet quality and safety standards. You will be expected to communicate effectively with clients, providing clear explanations of services performed and offering recommendations for equipment care. A proactive approach to problem-solving and a commitment to delivering exceptional customer service are crucial. The technician will be responsible for managing their schedule, maintaining service vehicles, and accurately documenting all work performed. Experience with diagnostic tools and a solid understanding of electrical and mechanical systems are required. This role requires a flexible work arrangement, involving both on-site service calls and potential remote support or administrative tasks when not in the field. The ability to adapt to different work environments and handle a variety of technical challenges is essential. A clean driving record and the willingness to travel extensively within the designated service area are mandatory. We are looking for a reliable and resourceful individual who takes pride in their work and is committed to ensuring the optimal performance of our client's equipment. This position offers a blend of hands-on technical work and client interaction, providing a rewarding career path for those who enjoy problem-solving and working with their hands. Our client provides ongoing training and development opportunities to ensure their technicians remain at the forefront of industry advancements.
This advertiser has chosen not to accept applicants from your region.

Field Service Technician

30100 Tuwan KES5000 Hourly WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a dedicated and skilled Field Service Technician to provide on-site installation, maintenance, and repair services for advanced industrial equipment. This role is based in and around Eldoret, Uasin Gishu, KE , and involves a hybrid work model, requiring regular travel to client sites while offering some remote administrative flexibility. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service. You will be the primary point of contact for clients experiencing technical issues.

Key Responsibilities:
  • Performing installations, maintenance, and repairs on a variety of industrial machinery and systems according to established procedures and schedules.
  • Diagnosing complex technical issues and implementing effective repair solutions.
  • Responding to service calls and troubleshooting equipment malfunctions promptly.
  • Conducting routine preventative maintenance to minimize downtime and ensure optimal equipment performance.
  • Providing technical support and training to clients on equipment operation and maintenance.
  • Maintaining accurate service records, including work performed, parts used, and time spent.
  • Managing spare parts inventory for service vehicles and ensuring adequate stock levels.
  • Adhering to all safety regulations and company policies while on client sites.
  • Communicating effectively with the service department regarding job status, parts needed, and customer feedback.
  • Identifying opportunities for upselling services or parts to clients.
  • Preparing service reports and documentation for management review.
  • Continuously updating technical knowledge through training and self-study.
  • Building and maintaining strong relationships with clients.
  • Troubleshooting electrical, mechanical, and hydraulic systems.
  • Ensuring all tools and equipment are properly maintained and calibrated.
The successful candidate will possess a strong understanding of mechanical, electrical, and possibly hydraulic systems. Experience with diagnostic tools and testing equipment is essential. Excellent communication, interpersonal, and customer service skills are a must. The ability to work independently, manage time effectively, and travel regularly is required. A technical diploma or equivalent experience in a related field is preferred. If you are a hands-on technician with a passion for solving complex problems and providing excellent on-site support, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Field Service Technician

40200 Abothuguchi West KES40000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a skilled and reliable Field Service Technician to perform installations, maintenance, and repairs on specialized equipment at client sites. The successful candidate will be responsible for ensuring that all equipment is functioning optimally, diagnosing and resolving technical issues efficiently, and providing exceptional customer service. This role requires a strong mechanical and electrical aptitude, coupled with the ability to interpret technical manuals and schematics. You will conduct routine preventative maintenance, troubleshoot complex problems, and execute necessary repairs with precision and care. This includes managing your schedule effectively to meet client demands and ensuring timely response to service calls. Responsibilities also encompass documenting all service activities, maintaining an inventory of spare parts, and reporting findings to the technical support team. The ideal candidate will possess a technical qualification in a relevant field, such as engineering or mechanics, and have demonstrable experience in field service operations. Excellent problem-solving skills, attention to detail, and a commitment to safety are paramount. You must be able to work independently, manage your time effectively, and communicate clearly with clients and colleagues. A valid driver's license and a willingness to travel within the assigned region are essential. This is a hands-on role offering the opportunity to work directly with clients and cutting-edge technology in **Garissa, Garissa, KE**.
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Field Service Technician

40100 Abothuguchi West KES25000 Weekly WhatJobs

Posted 6 days ago

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Job Description

contractor
Our client is seeking a skilled and reliable Field Service Technician to provide on-site installation, maintenance, and repair services for specialized equipment at various client locations in and around Garissa, Garissa, KE . This is a hands-on role that requires extensive travel to customer sites and a strong technical aptitude. The successful candidate will be responsible for ensuring that equipment is installed correctly, functioning optimally, and that any issues are resolved efficiently and professionally. The ideal candidate will have a solid understanding of mechanical and electrical systems, excellent troubleshooting skills, and a commitment to customer satisfaction.

Key Responsibilities:
  • Install, configure, and commission new equipment at customer sites according to specifications.
  • Perform routine preventive maintenance on equipment to ensure optimal performance and longevity.
  • Diagnose and repair mechanical, electrical, and software issues with equipment.
  • Provide on-site technical support and guidance to customers.
  • Respond promptly to service calls and resolve customer issues in a timely and efficient manner.
  • Document all service activities, including installation, maintenance, and repair work.
  • Maintain accurate inventory of spare parts and tools.
  • Adhere to all safety protocols and procedures while on customer sites.
  • Communicate effectively with customers, providing clear explanations of services performed and potential future needs.
  • Collaborate with the internal technical support team to resolve complex issues.
  • Manage travel arrangements and schedules to efficiently cover assigned service areas.
  • Ensure customer satisfaction by delivering high-quality service and support.
Qualifications:
  • High school diploma or equivalent required; technical degree or certification in a related field is a strong asset.
  • Minimum of 3 years of experience as a field service technician or in a similar technical support role.
  • Proven ability to troubleshoot and repair complex mechanical and electrical systems.
  • Proficiency in using diagnostic tools and testing equipment.
  • Strong understanding of safety procedures and regulations.
  • Excellent problem-solving and critical-thinking skills.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers.
  • Ability to work independently and manage time effectively in a field-based role.
  • Valid driver's license and a clean driving record.
  • Willingness to travel extensively to customer locations.
  • Ability to work flexible hours, including occasional evenings and weekends, as required by service needs.
This is an essential role for our client, ensuring their customers receive timely and expert support. If you are a hands-on technician with a dedication to quality service and a passion for problem-solving in the field, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Field Service Technician

50200 Tuwan KES2500000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a skilled and reliable Field Service Technician to join their growing team. This position involves a hybrid work arrangement, combining field service duties with some remote administrative tasks and reporting. You will be responsible for the installation, maintenance, and repair of specialized equipment at client sites. A key aspect of this role is providing exceptional on-site technical support and ensuring customer satisfaction. Your responsibilities will include diagnosing and troubleshooting equipment malfunctions, performing routine maintenance and preventative checks, and conducting system upgrades. You will work closely with the engineering and support teams to resolve complex technical issues and provide feedback for product improvement. A strong understanding of mechanical, electrical, and electronic systems is essential. You must be adept at reading technical manuals, schematics, and diagrams. Excellent problem-solving skills and the ability to work independently with minimal supervision are crucial. When not in the field, you will be expected to complete service reports, manage inventory of spare parts, and communicate effectively with the operations team. This role requires a flexible and adaptable individual who can manage their schedule efficiently and prioritize tasks effectively. A valid driver's license and willingness to travel frequently within the assigned region are mandatory. You will be the face of the company to our clients, so professionalism and excellent customer service skills are paramount. This is an excellent opportunity for a technically inclined individual to grow their career in a supportive environment. We offer ongoing training and development opportunities to ensure our technicians are equipped with the latest knowledge and skills. The role demands a hands-on approach and a commitment to delivering high-quality service. We are looking for someone who is passionate about technology and dedicated to ensuring our clients' equipment operates at peak performance. The hybrid nature of the role allows for a balance between field interaction and focused remote work. The operational base is Bungoma, Bungoma, KE , with significant travel required.

Qualifications:
  • Diploma or Certificate in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
  • Minimum of 3 years of experience in a field service or technical support role.
  • Strong knowledge of mechanical, electrical, and electronic systems.
  • Proficiency in diagnosing and troubleshooting complex equipment issues.
  • Ability to read and interpret technical manuals and schematics.
  • Excellent customer service and communication skills.
  • Valid driver's license and a clean driving record.
  • Ability to work independently and manage time effectively.
  • Willingness to travel extensively within the assigned territory.
  • Basic computer skills for reporting and communication.
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Field Service Technician

80200 Shella KES25000 Weekly WhatJobs

Posted 7 days ago

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Job Description

contractor
Our client is seeking a dedicated and skilled Field Service Technician to join their team, primarily serving the **Malindi, Kilifi, KE** region. This role involves performing on-site installations, preventative maintenance, troubleshooting, and repair of specialized industrial equipment. You will be the face of our company to our customers, providing exceptional technical support and ensuring their systems operate at peak performance. Responsibilities include diagnosing complex mechanical, electrical, and software issues, often under pressure, and implementing effective solutions. You will conduct regular site visits to perform scheduled maintenance, identify potential problems, and recommend upgrades or service enhancements. The ability to interpret technical manuals, schematics, and diagnostic reports is essential. You will maintain accurate records of all service calls, including detailed descriptions of work performed, parts used, and time spent, utilizing our client's service management software. This role requires a high degree of autonomy and the ability to manage your schedule efficiently, balancing planned maintenance with urgent service requests. While the primary service area is **Malindi, Kilifi, KE**, occasional travel to surrounding areas may be necessary. A strong commitment to customer satisfaction, excellent communication skills, and a professional demeanor are paramount. You will also be responsible for educating customers on equipment operation and basic troubleshooting, empowering them to resolve minor issues independently. This position offers a dynamic work environment where no two days are the same, providing opportunities to work with cutting-edge technology and develop your expertise in a demanding field. The ideal candidate is a proactive problem-solver with a passion for delivering reliable technical solutions. You will be expected to uphold the highest standards of safety and quality in all your work, ensuring compliance with company policies and industry regulations. Building and maintaining strong customer relationships is a key component of this role. The successful candidate will demonstrate resilience and adaptability in varying work environments, from bustling industrial sites to remote operational facilities. This role is crucial for ensuring client uptime and operational continuity. You will be provided with the necessary tools and support to excel, but initiative and self-direction are highly valued. The role demands meticulous attention to detail in reporting and inventory management of spare parts. You will also contribute to product feedback, relaying customer insights to the engineering and product development teams to drive future improvements. A commitment to ongoing professional development and staying updated with technical advancements is expected. This is a challenging yet rewarding position for a technically adept individual.
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