3,115 Service Technician jobs in Kenya
Remote Field Service Technician - Technical Support
Posted 7 days ago
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Job Description
Responsibilities:
- Perform on-site installation, troubleshooting, and maintenance of specialized equipment.
- Diagnose and resolve technical issues reported by clients, providing effective solutions.
- Conduct routine inspections and preventative maintenance to ensure optimal equipment performance.
- Collaborate with the remote support team to escalate complex issues and share knowledge.
- Provide technical guidance and training to clients on equipment usage and basic maintenance.
- Document all service calls, including issues found, actions taken, and resolutions, in the company's CRM system.
- Manage inventory of parts and tools, ensuring timely replenishment.
- Adhere to all safety protocols and company procedures during on-site visits.
- Maintain a professional demeanor and build strong relationships with clients.
- Prepare detailed service reports and submit them promptly.
- Operate and maintain a company-provided vehicle if applicable.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong understanding of mechanical, electrical, and software systems relevant to the company's products.
- Excellent diagnostic and problem-solving skills.
- Ability to interpret technical manuals, schematics, and blueprints.
- Proficient in using diagnostic tools and testing equipment.
- Strong customer service and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- A technical diploma or certification in a relevant field is highly desirable.
- Must be comfortable traveling to client sites within the Bungoma region.
- This position requires direct client interaction at their locations, but administrative and planning tasks are conducted remotely.
Field Service Technician
Posted today
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Job Description
Key Responsibilities:
- Install, repair, and maintain mechanical and electrical equipment at client sites.
- Perform diagnostic tests and troubleshoot complex technical issues.
- Conduct routine preventative maintenance to minimize downtime and ensure reliability.
- Respond to service calls and provide timely and effective solutions.
- Communicate technical information clearly to clients and internal teams.
- Maintain detailed service reports, including work performed, parts used, and time spent.
- Manage service vehicle inventory and ensure necessary tools and parts are available.
- Adhere to all safety regulations and company policies.
- Provide training or guidance to clients on equipment operation and basic maintenance.
- Identify opportunities for upselling services or equipment upgrades.
- Technical certification in a relevant field (e.g., Mechanical Engineering, Electrical Engineering, Industrial Technology).
- Proven experience as a Field Service Technician or in a similar hands-on technical role.
- Strong diagnostic and troubleshooting skills.
- Proficiency with hand and power tools, as well as diagnostic equipment.
- Excellent understanding of mechanical and electrical systems.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Valid driver's license and a clean driving record.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively.
- Willingness to travel locally and work flexible hours.
Field Service Technician
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Install, configure, and test new equipment at client locations.
- Perform routine maintenance and preventative servicing to ensure equipment reliability.
- Diagnose and repair technical issues, providing timely and effective solutions.
- Respond to service calls and provide on-site technical support to clients.
- Maintain accurate service records, including details of work performed, parts used, and time spent.
- Communicate effectively with clients to explain technical issues and solutions.
- Collaborate with the remote support team to resolve complex problems.
- Adhere to safety protocols and company procedures at all times.
- Manage and maintain an inventory of parts and tools required for service calls.
- Provide feedback on equipment performance and potential improvements.
Qualifications:
- Technical certification or diploma in a relevant field (e.g., Electronics, Mechanical Engineering).
- Proven experience as a Field Service Technician or similar role.
- Strong diagnostic and troubleshooting skills.
- Proficiency in reading technical manuals and schematics.
- Excellent mechanical and electrical aptitude.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage a schedule effectively.
- Good communication and interpersonal skills, with a customer-centric approach.
- Comfortable with using mobile devices and software for reporting.
- Willingness to travel to client sites as required.
This position offers a dynamic work environment, combining hands-on field work with the flexibility of remote administrative tasks. We are looking for a dedicated professional who can ensure the seamless operation of our client's critical systems.
Field Service Technician
Posted 4 days ago
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Job Description
Responsibilities:
- Perform installation, calibration, and testing of equipment at customer sites.
- Diagnose and resolve technical issues with mechanical, electrical, and electronic systems.
- Conduct routine preventive maintenance to ensure optimal equipment performance.
- Provide technical support and training to customers on equipment operation and maintenance.
- Respond promptly to service requests and emergency calls.
- Document all service activities, including repairs performed, parts used, and time spent, accurately and efficiently.
- Maintain a clean and organized service vehicle and inventory of spare parts.
- Adhere to all company safety policies and procedures, as well as customer site safety regulations.
- Collaborate with the internal support team to share knowledge and troubleshoot complex issues.
- Identify opportunities for upselling services or upgrades to customers.
- Complete required paperwork and reports in a timely manner.
Qualifications:
- Technical diploma or equivalent experience in a relevant field (e.g., Electrical, Mechanical, Industrial Technology).
- Proven experience as a Field Service Technician or in a similar hands-on technical role.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer locations and work flexible hours as needed.
- Valid driver's license and a clean driving record.
- Basic computer literacy for reporting and communication.
- Experience with specific equipment relevant to our industry is a plus.
- Commitment to continuous learning and skill development.
Field Service Technician
Posted 4 days ago
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Job Description
Field Service Technician
Posted 5 days ago
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Job Description
Key Responsibilities:
- Performing installations, maintenance, and repairs on a variety of industrial machinery and systems according to established procedures and schedules.
- Diagnosing complex technical issues and implementing effective repair solutions.
- Responding to service calls and troubleshooting equipment malfunctions promptly.
- Conducting routine preventative maintenance to minimize downtime and ensure optimal equipment performance.
- Providing technical support and training to clients on equipment operation and maintenance.
- Maintaining accurate service records, including work performed, parts used, and time spent.
- Managing spare parts inventory for service vehicles and ensuring adequate stock levels.
- Adhering to all safety regulations and company policies while on client sites.
- Communicating effectively with the service department regarding job status, parts needed, and customer feedback.
- Identifying opportunities for upselling services or parts to clients.
- Preparing service reports and documentation for management review.
- Continuously updating technical knowledge through training and self-study.
- Building and maintaining strong relationships with clients.
- Troubleshooting electrical, mechanical, and hydraulic systems.
- Ensuring all tools and equipment are properly maintained and calibrated.
Field Service Technician
Posted 6 days ago
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Job Description
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Field Service Technician
Posted 6 days ago
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Job Description
Key Responsibilities:
- Install, configure, and commission new equipment at customer sites according to specifications.
- Perform routine preventive maintenance on equipment to ensure optimal performance and longevity.
- Diagnose and repair mechanical, electrical, and software issues with equipment.
- Provide on-site technical support and guidance to customers.
- Respond promptly to service calls and resolve customer issues in a timely and efficient manner.
- Document all service activities, including installation, maintenance, and repair work.
- Maintain accurate inventory of spare parts and tools.
- Adhere to all safety protocols and procedures while on customer sites.
- Communicate effectively with customers, providing clear explanations of services performed and potential future needs.
- Collaborate with the internal technical support team to resolve complex issues.
- Manage travel arrangements and schedules to efficiently cover assigned service areas.
- Ensure customer satisfaction by delivering high-quality service and support.
- High school diploma or equivalent required; technical degree or certification in a related field is a strong asset.
- Minimum of 3 years of experience as a field service technician or in a similar technical support role.
- Proven ability to troubleshoot and repair complex mechanical and electrical systems.
- Proficiency in using diagnostic tools and testing equipment.
- Strong understanding of safety procedures and regulations.
- Excellent problem-solving and critical-thinking skills.
- Strong communication and interpersonal skills, with the ability to interact professionally with customers.
- Ability to work independently and manage time effectively in a field-based role.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively to customer locations.
- Ability to work flexible hours, including occasional evenings and weekends, as required by service needs.
Field Service Technician
Posted 6 days ago
Job Viewed
Job Description
Qualifications:
- Diploma or Certificate in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
- Minimum of 3 years of experience in a field service or technical support role.
- Strong knowledge of mechanical, electrical, and electronic systems.
- Proficiency in diagnosing and troubleshooting complex equipment issues.
- Ability to read and interpret technical manuals and schematics.
- Excellent customer service and communication skills.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Willingness to travel extensively within the assigned territory.
- Basic computer skills for reporting and communication.
Field Service Technician
Posted 7 days ago
Job Viewed