17 Supervisor jobs in Kenya

**Additional Information**
**Job Number** 25113061
**Job Category** Finance & Accounting
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Supports the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner.
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and customer invoices until payment in full is received or resolved.
Reconciliation of Credit Card receivables against merchant statements and ensuring all credit card receivables are correct and applied per Opera credit card transaction records.
**CANDIDATE PROFILE**
Education and Experience
+ Bachelor's degree in Finance and Accounting or related major.
+ Relevant work experience in similar role.
+ Studies in progress for Accounting and/or Tax qualification (CPA, ACCA or equivalent).
**CORE WORK ACTIVITIES**
**Assisting in Managing Work, Projects, and Policies**
+ Generates and provides accurate and timely results in the form of reports, presentations, etc.
+ Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
+ Record, store, and/or analyze information using property software.
+ Maintain accurate electronic spreadsheets for financial and accounting data.
+ Access computerized financial information to answer general questions as well as those related to specific accounts
+ Completes accounts receivable period end closing functions and procedures, credit and period end reporting.
+ Upholds the policies and procedures outlined in the credit policy.
+ Compliance with all Marriott internal controls policies relating to Accounts Receivable.
**Demonstrating and Applying Accounting Knowledge to Credit Management Issues**
+ Demonstrates knowledge of job-relevant issues, accounting standards and procedures, systems, and processes.
+ Keeps up-to-date technically and applying new knowledge to your job.
+ Stays knowledgeable of accounts receivable system.
+ Interacts with sales and catering staff for timely credit decisions on incoming customers.
**Maintaining Finance and Accounting Goals**
+ Submits reports in a timely manner, ensuring delivery deadlines.
+ Ensures profits and losses are documented accurately.
+ Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
+ Develops specific goals and plans to prioritize, organize, and accomplish your work.
+ Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
+ Ensures property billings are sent error free and in a timely manner.
+ Monitors receivables for timely collections and follows up with appropriate collection correspondence.
+ Posting and applying customer payments in Opera PMS.
+ Posting and applying of credit card receivables, follow up on reconciling entries.
+ Managing the Accounts Receivable ledger in line with company credit policy.
+ Follow up and processing of Guest refunds.
**Additional Responsibilities**
+ Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
+ Provide direction and assistance to other organizational units regarding accounting and credit policies and procedures, and efficient control and utilization of financial resources.
+ Analyzes information and evaluating results to choose the best solution and solve problems.
+ Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
+ Maintains positive working relations with customers, co-workers and department managers
+ Ensure all active AR accounts are supported by approved credit applications and all facilities are reviewed annually.
+ Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
CRITICAL COMPETENCIES
**Analytical Skills**
+ Learning
+ Arithmetic Computation
+ Problem Solving
+ Decision-Making
**Interpersonal Skills**
+ Teamwork
+ Interpersonal Skills
+ Diversity Relations
**Communications**
+ English Language Proficiency
+ Communicates effectively in writing as appropriate for the needs of the audience.
+ Demonstrates understanding of written sentences and paragraphs in work-related documents.
+ Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
**Personal Attributes**
+ Integrity
+ Dependability
+ Positive Demeanor
+ Initiative
**Organization**
+ Detail Orientation
+ Time Management
+ Multi-Tasking
+ Planning and organizing
**General Finance and Accounting**
+ Microsoft Office PMS proficiency
+ Opera PMS proficiency
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Key Responsibilities and Deliverables:

Operational Management
• Communicate and ensure team understanding of set store KPIs
• Oversee the execution and achievement of agreed store KPIs
• Coordinate with store managers to unlock store challenges with respect to store KPIs
• Ensure execution of 6Ps at store level
• Follow stipulated guidelines regarding stock management including orders and returns policies
• Oversee management of shelf health i.e Stock replenishment, Facings, integrity of planogram
• Ensure implementation and monitoring of planograms at store level
• Ensure effective implementation of promotional activities
• Oversee execution of in-store activations as per agreed activations plans
• Provide communication regarding set sales targets to respective team members
• Continiously monitor and evaluate set sales targets to ensure achievement
• Ensure sales volume growth through demand creation
• Conduct client specific instore audits
• Continuously benchmark and optimise sales achievement processes against best practice
• Provide regular feedback to Line Manager


Account Management
• Partner with distributors, account managers and other partners to meet and exceed sales
growth targets
• Maintain detailed sales target control
• Address and follow-up all customer queries and problems
• Stay abreast of the market and competitors
• Meet client/customer and company performance standards
• Escalate any issues that remain unsolved to respective line manager
• Conduct quarterly business review sessions with client to unlock growth opportunities

Team Management
• Ensure all information is cascaded and escalated in a timely and accurate manner
• Ensure feet on street and on ground tracking of team activities & performance
• Provide timely and accurate daily attendance records and hours of work
• Ensure your span of control is maintained
• Identify training needs and communicate the same to L&D or HR
• Ensure all team members are trained as per agreed training calendar
• Ensure that respective team adhere to HR policies, procedures, company ways of working and Code of business principles
• Ensure general discipline is maintained by respective team including dress code
• Proper Leave management that ensures no leave liability for respective team members

Operational Excellence
• Mantain Joint Business plans (JBPs)
• Submit daily & weekly reports regarding Joint Business plans (JBPs) to line manager
• Maintain distributor contacts
• Work closely with Key Distributor customer service department to ensure timely dispatch and delivery of customer orders
• Document and manage expenditures
• Ensure management of Smollan assets including HHT devices
• Ensure compliance of set regulations between your team and distributor
• Implement and maintain sales operational excellence, policies and procedures including standard operating procedures
• Compile extensive route planning including designing of your team call cycles / PJPs and timely communication of changes on call cycles / PJPs
• Develop and maintain relevant database of your team customers
• Ensure accurate information is recorded and quality checked, take corrective action where necessary
• Keep abreast of new developments in the industry and communicate new developments to your team and line Manager
• Agree on deliverables, scope and timelines with line managers

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

As a leading organization, Smollan represents over 14 plus countries in the Greater Africa space. We specialize in the FMCG industry, and we are at the forefront of innovation and growth in these exciting and evolving markets. As we continue to expand our presence, we are on the lookout for driven and unique individuals who are ready to make a significant impact and who are passionate about building an inclusive and diverse environment.  You would play a crucial role in driving our expansion across Greater Africa and forming part of the evolutionary journey in these dynamic markets. This is a unique opportunity to contribute to the growth of a forward-thinking company that values innovation, collaboration, and a global perspective.

Account Management |
Team Management|
Operational Excellence|
Operational Management|

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)