6 Organizational Skills jobs in Kenya

We are seeking a highly organised and detail-oriented Administrative support staff. The successful candidate should be willing to manage day to day tasks, coordinating schedules and ensuring smooth operation of our office.
Responsibilities; br>1. Provide administrative support
answering phone calls, emails and attending to walk in clients
2. record keeping and filing
3. ensure confidentiality and keeping information sensitive
requirements;
diploma or certificated in business related field
customer services skills an added advantage
computer literate
ability to work with minimal or no supervision

Job Title: Office Admin Operations AssistantLocation:NairobiDepartment: Operations & OngroundsReports to: Head of OperationsEmployment Type: Full-timeJob Summary:We are seeking a highly organized and proactive Operations Assistant to supportday-to-day operational coordination, inventory tracking, cleaning and laundryworkflows, and overall unit readiness. This role is essential in ensuring seamlesson-ground operations by coordinating with cleaning teams, managing inventory,and conducting regular inspections. The ideal candidate thrives in a fast-pacedenvironment, has a keen eye for detail, and ensures our units consistently meet highstandards.Key Responsibilities:1. Office & Inventory Management ● Oversee daily office operations to maintain a well-structured and productivework environment.● Manage all inventory, procurement, and supplies, ensuring accurate trackingof all equipment.● Maintain an organized inventory tracker with categorized assets for easymonitoring.● Conduct regular stock reconciliations to match physical inventory withrecords.● Update stock levels, report low stock alerts or discrepancies, and coordinatetimely restocking.● Flag potential losses or damages for immediate action.● Keep the Operational Playbook up to date with SOPs for inventory and assethandling.2. Laundry & Cleaning Flow Coordination ● Track and record laundry movement from units to laundry service and back.● Ensure timely coordination of cleaned linen/towels with the office andcleaning teams.● Monitor quality and quantity of laundered items.● Maintain up-to-date Excel records of laundry flow and linen usage across allunits.3. Cleaners’ Reporting & Scheduling ● Collect daily cleaner reports and escalate any concerns to the OperationsLead.● Monitor repeated delays or inconsistencies in cleaner performance andaddress through proper reporting.4. Time & Task Management ● Monitor cleaning timelines to ensure units are ready within the set turnaroundtime.● Flag and resolve any time inefficiencies or repeated delays.5. Unit Readiness & Inspections ● Conduct detailed unit inspections to ensure quality standards are met.● Oversee unit readiness, ensuring all areas are cleaned and restocked withinthe required turnaround times.● Submit inspection reports and flag urgent issues for prompt follow-up (e.g.,repairs, linen shortages)● Prepare and share inspection reports with the Operations team.● Flag any maintenance, linen, or cleanliness concerns for immediate action6. Cross-functional Support ● Provide support to the On-ground Operations and Reservations teams whenneeded.● Assist with guest readiness, emergency cleaning coordination, or last-minuteunit changes.● Respond promptly to guest-related cleaning or linen concerns bycoordinating quick solutions with the relevant teams.RequirementsQualifications & Skills: ● Bachelor’s degree/ Diploma in Business Administration, or related areas.● 2+ years’ experience in operations, logistics, or hospitality supportrole.Experience in inventory management is a strong advantage.● Strong organizational and multitasking skills.● Strong Excel/Google Sheets skills for record-keeping and tracking.● Excellent communication and reporting abilities.● Ability to work flexible hours, including weekends and holidays. Key Competencies: ● Attention to detail● Time management● Accountability● Team collaboration● Problem-solving● Adaptability

**Additional Information**
**Job Number** 25123429
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- 5 years of experience in the guest services, front desk, or related professional area in a Luxury Set up preferably 5 Star Hotel
OR
- Degree or Diploma from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Legal Administrative Secretary- Ngong Road and Westlands
br>Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective
Our clients in the legal sector in Nairobi seek proactive individuals that are ready to contribute to the growth of the organizations in the administrative departments.

Core Duties and Responsibilities
• Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner.
• P eparing briefs, minutes and reports for the meetings. < r>• R presenting the Partner and management in various meetings. < r>• T kes on a keen leadership and management role. < r>• H ndling reception and corporate communication via various channels, calls, emails, online and digital platforms. < r>• A tending to mail, phone calls and other corporate communication tools on behalf of the partner. < r>• C rry out various secretarial duties for partner and other staff members as required. < r>• I charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. < r>• I charge of ensuring that various bills due are paid on a timely basis. < r>• C ordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations. < r>• H ndle all maintenance, repairs and operational issues to ensure seamless operations. < r>• A t as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc < r>• S pervisory In charge of staff-Ensuring their issues are well handled, delegating tasks etc < r>• I voicing and ensuring billing and collection of payments is done in a timely fashion. < r>• T ke part in preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time are well achieved. < r>• P epare and be an integral part of execution team for office events as needed such as tournaments, sponsorships etc. < r>• A y other duties as allocated. < r>
Job Specifications and Qualifications
• D ploma in Law/Business Administration and or related field. < r>• A least 3 years’ experience.

Key Competencies
• E cellent organizational skills < r>• P oactive < r>• H gh Integrity < r>• C nfidentiality < r>• A aptability and Flexibility < r>• E cellent verbal and written communication skills