3,614 Senior Field Service Engineer Industrial Equipment jobs in Kenya
Field Service Engineer - Industrial Machinery
Posted 21 days ago
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Job Description
Our client is looking for a dedicated and technically proficient Field Service Engineer to provide essential installation, maintenance, and repair services for their industrial machinery. This role requires extensive on-site work, travelling to client locations to ensure the optimal performance and longevity of equipment. You will be responsible for diagnosing and resolving complex mechanical, electrical, and pneumatic issues. Your duties will include performing routine preventative maintenance, conducting system upgrades, and providing on-the-job training to client personnel on equipment operation and maintenance. The ideal candidate will possess a strong mechanical aptitude, a solid understanding of electrical systems, and troubleshooting skills for a wide range of industrial equipment. Experience with PLC programming and troubleshooting would be a significant advantage. A Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field, coupled with at least 5 years of relevant field service experience, is required. You must be adept at reading technical manuals, schematics, and blueprints. Excellent customer service and communication skills are essential, as you will be the primary point of contact for clients regarding technical support. The ability to work independently, manage your schedule efficiently, and respond to urgent service requests is critical. Our client values reliability, precision, and a commitment to customer satisfaction. You will be provided with necessary tools and resources, but a willingness to travel extensively within the region is a must. This role offers the opportunity to work with cutting-edge technology and to build lasting relationships with a diverse client base. You will contribute to minimizing equipment downtime and maximizing operational efficiency for our clients, ensuring their satisfaction and continued business.
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Lead Field Service Engineer - Industrial Machinery
Posted 20 days ago
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Job Description
Our client, a prominent manufacturer of advanced industrial machinery, is seeking a highly experienced and technically proficient Lead Field Service Engineer. This critical role is based on-site in **Malindi, Kilifi, KE**, and involves extensive travel to customer locations throughout the region. You will be the primary technical point of contact for our clients, responsible for the installation, commissioning, troubleshooting, maintenance, and repair of complex machinery. This includes diagnosing intricate mechanical, electrical, and software issues, performing preventative maintenance, and ensuring optimal system performance. The ideal candidate will possess a strong hands-on aptitude, a deep understanding of industrial automation and control systems, and excellent diagnostic skills. You will also be responsible for training customer personnel on equipment operation and maintenance, providing detailed technical reports, and escalating critical issues to engineering and product support teams. This role requires a proactive approach to problem-solving, the ability to work independently under pressure, and a commitment to delivering exceptional customer service. Experience with hydraulics, pneumatics, PLCs, and variable frequency drives is essential. A strong understanding of safety protocols and compliance in industrial environments is paramount. You will be expected to manage your time effectively, prioritize tasks, and maintain a high level of technical competence through continuous learning. This is an excellent opportunity to join a dynamic team and contribute significantly to the operational success of our clients by ensuring the reliability and efficiency of their critical equipment.
Job Location: This position requires your presence in **Malindi, Kilifi, KE**, with regular travel to client sites.
Qualifications:
Job Location: This position requires your presence in **Malindi, Kilifi, KE**, with regular travel to client sites.
Qualifications:
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service engineering, specifically with industrial machinery.
- Proven expertise in diagnosing and repairing complex mechanical and electrical systems.
- Proficiency with PLCs, HMI, and industrial networking protocols.
- Strong understanding of hydraulics, pneumatics, and control systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to interpret technical drawings, schematics, and manuals.
- Strong customer service and communication skills.
- Willingness to travel extensively and work flexible hours.
- Valid driver's license and ability to obtain necessary work permits for client sites.
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Field Service Engineer - Industrial Automation
Posted 23 days ago
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Job Description
Our client, a global leader in industrial automation solutions, is seeking a highly skilled Field Service Engineer to join their dedicated technical support team. This is a fully remote position with travel expectations for on-site interventions when necessary, focusing on providing expert installation, maintenance, and repair services for complex automation systems. You will be the primary technical point of contact for clients, diagnosing and resolving issues to ensure optimal system performance and minimize downtime. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience with PLC systems, robotics, and HMI interfaces, and exceptional troubleshooting skills. This role demands a proactive, customer-focused individual with a passion for keeping industrial operations running smoothly.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial automation systems, including PLCs, HMIs, robotics, and motion control systems.
- Diagnose and resolve complex hardware and software issues for clients globally.
- Conduct remote system diagnostics and provide step-by-step guidance to on-site personnel for repairs and adjustments.
- Perform planned preventive maintenance tasks and system health checks remotely where feasible.
- Document all service activities, including troubleshooting steps, resolutions, and customer interactions.
- Prepare detailed reports on system performance, potential issues, and recommended upgrades.
- Assist in the remote installation and commissioning of new automation equipment.
- Train customer personnel on the operation and basic maintenance of automation systems.
- Collaborate with the engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Travel to customer sites as required for critical on-site interventions, complex installations, or major repairs.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 5 years of experience in field service, maintenance, or engineering roles within industrial automation.
- Strong expertise in PLC programming and troubleshooting (e.g., Allen-Bradley, Siemens, Omron).
- Proficiency with HMI software and industrial control systems.
- Experience with robotic systems (e.g., FANUC, KUKA, ABB) is highly desirable.
- Excellent diagnostic and problem-solving skills.
- Ability to interpret technical drawings, schematics, and manuals.
- Strong communication and interpersonal skills, with the ability to effectively interact with clients remotely and on-site.
- Self-motivated and able to manage time effectively in a remote work environment.
- Willingness to travel domestically and internationally as needed.
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Lead Field Service Engineer - Industrial Equipment
Posted 19 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their entirely remote technical support team. This role is pivotal in providing expert-level technical assistance and maintenance for complex industrial equipment across various client sites. While the role is fully remote, it requires the flexibility for occasional travel to client locations as needed for on-site diagnostics and repairs. You will be responsible for troubleshooting, diagnosing, and resolving intricate mechanical, electrical, and software issues, ensuring minimal downtime and maximum operational efficiency for our clients. Your deep technical expertise and problem-solving acumen will be crucial to maintaining our client's reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Provide remote, expert-level technical support and troubleshooting for industrial machinery and equipment.
- Develop and implement proactive maintenance strategies to prevent equipment failures.
- Diagnose and resolve complex mechanical, electrical, and software-related issues through remote diagnostics and on-site intervention when necessary.
- Create and maintain detailed technical documentation, including service manuals, troubleshooting guides, and repair procedures.
- Conduct training sessions for client personnel on equipment operation, maintenance, and safety procedures.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage spare parts inventory and ensure timely procurement of necessary components.
- Oversee installation and commissioning of new equipment remotely where applicable.
- Develop and implement continuous improvement initiatives for service processes and technical solutions.
- Lead and mentor junior field service engineers, sharing knowledge and best practices.
- Ensure adherence to all safety regulations and company policies during site visits and remote operations.
- Respond to urgent service requests and manage emergency repairs effectively.
- Analyze equipment performance data to identify trends and opportunities for optimization.
- Maintain strong customer relationships, ensuring high levels of satisfaction.
- Uphold the highest standards of professionalism and technical competence.
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Senior Field Service Engineer - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Engineer to provide expert technical support and maintenance for industrial machinery. This is a field-based role requiring significant travel to client sites. You will be responsible for diagnosing, troubleshooting, repairing, and servicing complex machinery to ensure optimal performance and minimize downtime. The ideal candidate will possess a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to delivering outstanding customer service.
Responsibilities:
Qualifications:
This role requires the individual to be based in or regularly serve clients in the **Kericho, Kericho, KE** area. This is not a remote position; extensive travel to customer locations is a core requirement.
Responsibilities:
- Perform on-site installation, commissioning, and maintenance of industrial machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues with complex equipment.
- Conduct routine preventative maintenance to ensure machinery longevity and reliability.
- Execute repairs and replacements of faulty components with precision and efficiency.
- Provide technical support and guidance to clients on machinery operation and maintenance.
- Develop and maintain service reports, documenting all maintenance and repair activities.
- Adhere to all safety regulations and company policies during on-site operations.
- Train customer personnel on the proper use and basic maintenance of equipment.
- Collaborate with the engineering and product development teams to provide feedback on equipment performance and potential improvements.
- Manage service schedules and prioritize tasks to meet client demands effectively.
- Maintain an inventory of spare parts and tools required for service calls.
- Respond promptly to emergency service requests.
Qualifications:
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience as a Field Service Engineer or in a similar technical support role, preferably with industrial machinery.
- Proven ability to diagnose and repair complex mechanical and electrical systems.
- Strong understanding of hydraulics, pneumatics, and control systems.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in reading technical manuals, schematics, and blueprints.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively while traveling.
- Willingness to travel extensively within the assigned region.
- Valid driver's license and a clean driving record.
- Knowledge of specific machinery brands relevant to our client's product line is a significant advantage.
This role requires the individual to be based in or regularly serve clients in the **Kericho, Kericho, KE** area. This is not a remote position; extensive travel to customer locations is a core requirement.
This advertiser has chosen not to accept applicants from your region.
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Remote Field Service Engineer - Industrial Machinery
Posted 21 days ago
Job Viewed
Job Description
Our client, a leader in specialized industrial machinery, is seeking an experienced and self-motivated Remote Field Service Engineer to provide expert technical support and maintenance services to their clientele across various regions. While the role involves remote oversight and coordination, it requires extensive travel to customer sites for on-site installations, troubleshooting, and repairs. You will be the primary technical point of contact, ensuring optimal performance and longevity of our client's complex machinery.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installations, maintenance, and repair of industrial machinery at customer locations.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues.
- Provide on-site technical assistance and guidance to customers.
- Conduct preventative maintenance and performance optimization.
- Prepare detailed service reports, including findings, actions taken, and recommendations.
- Manage spare parts inventory and ensure timely reordering.
- Develop and deliver technical training to customer personnel.
- Act as a liaison between customers and the internal engineering/support teams.
- Adhere to all safety protocols and company policies during site visits.
- Contribute to the continuous improvement of product design and serviceability based on field experience.
Qualifications:
- Proven experience as a Field Service Engineer or in a similar technical support role, preferably with industrial machinery.
- Strong understanding of mechanical, electrical, and control systems.
- Proficiency in reading technical schematics and blueprints.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and manage travel schedules effectively.
- Strong communication and customer relationship management skills.
- Willingness to travel extensively (up to 70% of the time) within assigned regions.
- Relevant technical certifications or a degree in Engineering (Mechanical, Electrical, or related field) is highly desirable.
- Ability to work remotely on administrative tasks between field assignments.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Engineer - Industrial Robotics
Posted 14 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Industrial Robotics to join our fully remote support team. This role is crucial for providing expert technical support, maintenance, and repair services for advanced robotic systems used in manufacturing and logistics environments. You will be responsible for diagnosing complex technical issues, performing scheduled maintenance, and implementing solutions to minimize downtime and maximize system performance for our clients. The ideal candidate possesses a strong background in robotics, automation, electrical and mechanical systems, and exceptional problem-solving abilities. This position requires the flexibility to travel for on-site interventions, but the core of the role involves remote diagnostics, client communication, and knowledge sharing.
Key Responsibilities:
Qualifications:
While this role is primarily remote, it requires flexibility for travel to client sites for essential on-site interventions. Our client is a leader in providing advanced automation solutions to various industries. You will be part of a dynamic and supportive team focused on delivering exceptional service. We are seeking a proactive, problem-solving engineer who is passionate about robotics and automation. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and skill development.
Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial robotic systems.
- Diagnose and resolve complex hardware, software, and mechanical issues affecting robotic performance.
- Perform preventive maintenance and calibrations on robotic equipment according to service schedules.
- Conduct on-site service calls and installations as required for critical issues or complex system deployments.
- Develop and execute repair procedures and technical solutions.
- Maintain detailed service reports, documenting all work performed, parts used, and issues resolved.
- Collaborate with engineering and R&D teams to provide feedback on product design and performance.
- Train client personnel on the operation, maintenance, and troubleshooting of robotic systems.
- Manage spare parts inventory and ensure availability for service needs.
- Stay up-to-date with the latest advancements in industrial robotics, automation, and relevant technologies.
- Adhere to all safety protocols and company policies during service interventions.
- Contribute to the development of technical documentation, FAQs, and knowledge base articles.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7 years of experience in field service engineering, with a specialization in industrial robotics and automation.
- Proficiency in diagnosing and repairing robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
- Strong understanding of electrical schematics, mechanical systems, and control systems.
- Experience with PLC programming and industrial communication protocols (e.g., Ethernet/IP, Profinet).
- Excellent troubleshooting skills, with the ability to logically diagnose complex problems.
- Strong communication and customer service skills, essential for interacting with clients remotely and on-site.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Willingness to travel domestically and internationally as needed (frequency to be discussed).
- Proficiency in using diagnostic tools and software.
- Experience with SCADA systems and HMI development is a plus.
- A strong commitment to safety and quality.
While this role is primarily remote, it requires flexibility for travel to client sites for essential on-site interventions. Our client is a leader in providing advanced automation solutions to various industries. You will be part of a dynamic and supportive team focused on delivering exceptional service. We are seeking a proactive, problem-solving engineer who is passionate about robotics and automation. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and skill development.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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Field Service Engineer - Industrial Machinery (Remote Oversight)
Posted 13 days ago
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Job Description
Our client is looking for a skilled and dedicated Field Service Engineer with expertise in industrial machinery to join their team. While the role involves on-site work with clients, the primary coordination, planning, and troubleshooting will be managed remotely, making this a unique remote-first position. You will be responsible for the installation, maintenance, and repair of complex industrial equipment at client sites. This requires a proactive approach to diagnosing and resolving technical issues, ensuring minimal downtime for our clients. You will conduct site assessments, perform routine preventative maintenance, and execute intricate repair procedures. The ability to interpret technical manuals, schematics, and diagnostic software is essential. You will also provide technical support and training to client personnel, ensuring they can operate and maintain equipment effectively. This role demands excellent problem-solving skills, a strong mechanical and electrical aptitude, and a commitment to customer satisfaction. The ability to work independently, manage your schedule effectively, and communicate clearly with both remote support teams and on-site clients is crucial. You will be provided with remote access to technical specialists and comprehensive documentation to assist in your field assignments. This is an excellent opportunity for an experienced engineer to apply their skills in a dynamic environment, contributing to the operational efficiency of various industries. You will be a key representative of our client, ensuring the reliability and performance of critical machinery. The capacity to document service calls, provide feedback on product performance, and suggest improvements will also be a valued contribution.
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Senior Field Service Engineer - Industrial Equipment
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Field Service Engineer with expertise in the installation, maintenance, and repair of complex industrial equipment. This is a fully remote position, focusing on providing expert technical support and troubleshooting remotely. You will be the go-to expert for diagnosing and resolving intricate technical issues, guiding on-site technicians or clients through complex procedures via video calls, remote access tools, and detailed documentation. Your responsibilities will include developing comprehensive maintenance plans, providing advanced technical training to field teams, and contributing to product improvement based on field feedback.
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
- Associate's or Bachelor's degree in Mechanical, Electrical, or a related Engineering field.
- 7+ years of experience in field service engineering, with a focus on industrial equipment.
- Proven expertise in diagnosing and repairing complex machinery remotely.
- Strong knowledge of mechanical, electrical, and control systems.
- Experience with diagnostic software and remote access tools.
- Excellent technical troubleshooting and problem-solving skills.
- Strong communication and documentation abilities.
- Ability to work autonomously and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions (if required, specify frequency and conditions).
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