3 Senior Field Service Engineer Industrial Equipment jobs in whatjobs
Senior Field Service Engineer - Industrial Equipment
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Field Service Engineer with expertise in the installation, maintenance, and repair of complex industrial equipment. This is a fully remote position, focusing on providing expert technical support and troubleshooting remotely. You will be the go-to expert for diagnosing and resolving intricate technical issues, guiding on-site technicians or clients through complex procedures via video calls, remote access tools, and detailed documentation. Your responsibilities will include developing comprehensive maintenance plans, providing advanced technical training to field teams, and contributing to product improvement based on field feedback.
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
- Associate's or Bachelor's degree in Mechanical, Electrical, or a related Engineering field.
- 7+ years of experience in field service engineering, with a focus on industrial equipment.
- Proven expertise in diagnosing and repairing complex machinery remotely.
- Strong knowledge of mechanical, electrical, and control systems.
- Experience with diagnostic software and remote access tools.
- Excellent technical troubleshooting and problem-solving skills.
- Strong communication and documentation abilities.
- Ability to work autonomously and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions (if required, specify frequency and conditions).
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Senior Field Service Engineer - Industrial Equipment
Posted today
Job Viewed
Job Description
Our client, a leader in industrial solutions, is looking for a skilled and dedicated Senior Field Service Engineer to join their remote-first operations. This role involves providing expert technical support, installation, maintenance, and repair services for a wide range of industrial equipment. While the role is field-based, all operational coordination, reporting, and client liaison will be managed through a robust remote infrastructure. The ideal candidate will possess a deep understanding of mechanical and electrical systems, exceptional problem-solving skills, and a commitment to customer satisfaction.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to leverage your technical expertise in a dynamic, fully remote supported role. Our client offers a comprehensive benefits package and opportunities for professional development. The role is based out of **Embu, Embu, KE**, with extensive travel required for service delivery.
Key Responsibilities:
- Perform on-site installation, commissioning, and calibration of industrial machinery and equipment.
- Conduct routine preventative maintenance and inspections to ensure optimal performance and longevity of equipment.
- Diagnose and repair complex mechanical, electrical, and electronic issues.
- Provide technical guidance and training to clients on equipment operation and maintenance.
- Respond promptly to service calls and emergency repair requests, ensuring minimal downtime for clients.
- Maintain accurate and detailed service reports, including parts used and labor hours.
- Order and manage spare parts inventory for service calls.
- Collaborate with the remote engineering and support teams to resolve technical challenges.
- Adhere to all safety regulations and company procedures during service operations.
- Contribute to the development of service documentation and best practices.
Qualifications:
- Technical diploma or degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- A minimum of 5 years of hands-on experience in field service, maintenance, and repair of industrial equipment.
- Strong understanding of electrical schematics, mechanical drawings, and diagnostic tools.
- Excellent troubleshooting and problem-solving abilities.
- Ability to work independently and manage service schedules effectively.
- Strong communication and customer service skills, with the ability to explain technical issues clearly.
- Willingness to travel extensively to client sites within a designated region, supported by remote planning and coordination.
- Proficiency in using digital service reporting tools.
- A commitment to safety and quality workmanship.
This is an exciting opportunity to leverage your technical expertise in a dynamic, fully remote supported role. Our client offers a comprehensive benefits package and opportunities for professional development. The role is based out of **Embu, Embu, KE**, with extensive travel required for service delivery.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Engineer - Industrial Equipment
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading manufacturer of industrial automation systems, is seeking a highly skilled Senior Field Service Engineer to provide remote technical support and expertise to their clientele. This role is integral to ensuring the optimal performance and longevity of our client's cutting-edge equipment. While the role is remote, it requires significant travel to client sites for complex installations, diagnostics, and repairs. The ideal candidate will possess a strong background in mechanical and electrical engineering, with a deep understanding of industrial machinery, control systems, and diagnostic software. You will be responsible for troubleshooting complex technical issues, performing preventative maintenance, and conducting system upgrades. Excellent problem-solving skills and the ability to diagnose and resolve issues efficiently are paramount. You will also be responsible for training customer personnel on equipment operation and maintenance. This position requires outstanding communication skills, both written and verbal, to effectively liaise with customers and internal technical teams. A proven ability to work independently and manage time effectively while on-site is essential. We are looking for a proactive individual who is passionate about delivering exceptional customer service and technical support. Experience with PLC programming and HMI interfaces is a significant advantage. This role demands flexibility and a willingness to travel extensively to various client locations, primarily within the **Garissa, Garissa, KE** region and surrounding areas, for urgent service calls and scheduled maintenance. The successful candidate will be a self-motivated professional committed to upholding our client's reputation for quality and reliability. Join a team that values technical excellence and customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
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