1,173 Field Service jobs in Kenya
Field Service Technician
30100 Tuwan
KES5000 Hourly
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Posted today
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Job Description
Our client is seeking a dedicated and skilled Field Service Technician to provide on-site installation, maintenance, and repair services for advanced industrial equipment. This role is based in and around Eldoret, Uasin Gishu, KE , and involves a hybrid work model, requiring regular travel to client sites while offering some remote administrative flexibility. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service. You will be the primary point of contact for clients experiencing technical issues.
Key Responsibilities:
Key Responsibilities:
- Performing installations, maintenance, and repairs on a variety of industrial machinery and systems according to established procedures and schedules.
- Diagnosing complex technical issues and implementing effective repair solutions.
- Responding to service calls and troubleshooting equipment malfunctions promptly.
- Conducting routine preventative maintenance to minimize downtime and ensure optimal equipment performance.
- Providing technical support and training to clients on equipment operation and maintenance.
- Maintaining accurate service records, including work performed, parts used, and time spent.
- Managing spare parts inventory for service vehicles and ensuring adequate stock levels.
- Adhering to all safety regulations and company policies while on client sites.
- Communicating effectively with the service department regarding job status, parts needed, and customer feedback.
- Identifying opportunities for upselling services or parts to clients.
- Preparing service reports and documentation for management review.
- Continuously updating technical knowledge through training and self-study.
- Building and maintaining strong relationships with clients.
- Troubleshooting electrical, mechanical, and hydraulic systems.
- Ensuring all tools and equipment are properly maintained and calibrated.
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0
Field Service Technician
40200 Abothuguchi West
KES40000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a skilled and reliable Field Service Technician to perform installations, maintenance, and repairs on specialized equipment at client sites. The successful candidate will be responsible for ensuring that all equipment is functioning optimally, diagnosing and resolving technical issues efficiently, and providing exceptional customer service. This role requires a strong mechanical and electrical aptitude, coupled with the ability to interpret technical manuals and schematics. You will conduct routine preventative maintenance, troubleshoot complex problems, and execute necessary repairs with precision and care. This includes managing your schedule effectively to meet client demands and ensuring timely response to service calls. Responsibilities also encompass documenting all service activities, maintaining an inventory of spare parts, and reporting findings to the technical support team. The ideal candidate will possess a technical qualification in a relevant field, such as engineering or mechanics, and have demonstrable experience in field service operations. Excellent problem-solving skills, attention to detail, and a commitment to safety are paramount. You must be able to work independently, manage your time effectively, and communicate clearly with clients and colleagues. A valid driver's license and a willingness to travel within the assigned region are essential. This is a hands-on role offering the opportunity to work directly with clients and cutting-edge technology in **Garissa, Garissa, KE**.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Technician
40100 Abothuguchi West
KES25000 Weekly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to provide on-site installation, maintenance, and repair services for specialized equipment at various client locations in and around Garissa, Garissa, KE . This is a hands-on role that requires extensive travel to customer sites and a strong technical aptitude. The successful candidate will be responsible for ensuring that equipment is installed correctly, functioning optimally, and that any issues are resolved efficiently and professionally. The ideal candidate will have a solid understanding of mechanical and electrical systems, excellent troubleshooting skills, and a commitment to customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Install, configure, and commission new equipment at customer sites according to specifications.
- Perform routine preventive maintenance on equipment to ensure optimal performance and longevity.
- Diagnose and repair mechanical, electrical, and software issues with equipment.
- Provide on-site technical support and guidance to customers.
- Respond promptly to service calls and resolve customer issues in a timely and efficient manner.
- Document all service activities, including installation, maintenance, and repair work.
- Maintain accurate inventory of spare parts and tools.
- Adhere to all safety protocols and procedures while on customer sites.
- Communicate effectively with customers, providing clear explanations of services performed and potential future needs.
- Collaborate with the internal technical support team to resolve complex issues.
- Manage travel arrangements and schedules to efficiently cover assigned service areas.
- Ensure customer satisfaction by delivering high-quality service and support.
- High school diploma or equivalent required; technical degree or certification in a related field is a strong asset.
- Minimum of 3 years of experience as a field service technician or in a similar technical support role.
- Proven ability to troubleshoot and repair complex mechanical and electrical systems.
- Proficiency in using diagnostic tools and testing equipment.
- Strong understanding of safety procedures and regulations.
- Excellent problem-solving and critical-thinking skills.
- Strong communication and interpersonal skills, with the ability to interact professionally with customers.
- Ability to work independently and manage time effectively in a field-based role.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively to customer locations.
- Ability to work flexible hours, including occasional evenings and weekends, as required by service needs.
This advertiser has chosen not to accept applicants from your region.
2
Field Service Technician
50200 Tuwan
KES2500000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their growing team. This position involves a hybrid work arrangement, combining field service duties with some remote administrative tasks and reporting. You will be responsible for the installation, maintenance, and repair of specialized equipment at client sites. A key aspect of this role is providing exceptional on-site technical support and ensuring customer satisfaction. Your responsibilities will include diagnosing and troubleshooting equipment malfunctions, performing routine maintenance and preventative checks, and conducting system upgrades. You will work closely with the engineering and support teams to resolve complex technical issues and provide feedback for product improvement. A strong understanding of mechanical, electrical, and electronic systems is essential. You must be adept at reading technical manuals, schematics, and diagrams. Excellent problem-solving skills and the ability to work independently with minimal supervision are crucial. When not in the field, you will be expected to complete service reports, manage inventory of spare parts, and communicate effectively with the operations team. This role requires a flexible and adaptable individual who can manage their schedule efficiently and prioritize tasks effectively. A valid driver's license and willingness to travel frequently within the assigned region are mandatory. You will be the face of the company to our clients, so professionalism and excellent customer service skills are paramount. This is an excellent opportunity for a technically inclined individual to grow their career in a supportive environment. We offer ongoing training and development opportunities to ensure our technicians are equipped with the latest knowledge and skills. The role demands a hands-on approach and a commitment to delivering high-quality service. We are looking for someone who is passionate about technology and dedicated to ensuring our clients' equipment operates at peak performance. The hybrid nature of the role allows for a balance between field interaction and focused remote work. The operational base is Bungoma, Bungoma, KE , with significant travel required.
Qualifications:
Qualifications:
- Diploma or Certificate in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
- Minimum of 3 years of experience in a field service or technical support role.
- Strong knowledge of mechanical, electrical, and electronic systems.
- Proficiency in diagnosing and troubleshooting complex equipment issues.
- Ability to read and interpret technical manuals and schematics.
- Excellent customer service and communication skills.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Willingness to travel extensively within the assigned territory.
- Basic computer skills for reporting and communication.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Technician
80200 Shella
KES25000 Weekly
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a dedicated and skilled Field Service Technician to join their team, primarily serving the **Malindi, Kilifi, KE** region. This role involves performing on-site installations, preventative maintenance, troubleshooting, and repair of specialized industrial equipment. You will be the face of our company to our customers, providing exceptional technical support and ensuring their systems operate at peak performance. Responsibilities include diagnosing complex mechanical, electrical, and software issues, often under pressure, and implementing effective solutions. You will conduct regular site visits to perform scheduled maintenance, identify potential problems, and recommend upgrades or service enhancements. The ability to interpret technical manuals, schematics, and diagnostic reports is essential. You will maintain accurate records of all service calls, including detailed descriptions of work performed, parts used, and time spent, utilizing our client's service management software. This role requires a high degree of autonomy and the ability to manage your schedule efficiently, balancing planned maintenance with urgent service requests. While the primary service area is **Malindi, Kilifi, KE**, occasional travel to surrounding areas may be necessary. A strong commitment to customer satisfaction, excellent communication skills, and a professional demeanor are paramount. You will also be responsible for educating customers on equipment operation and basic troubleshooting, empowering them to resolve minor issues independently. This position offers a dynamic work environment where no two days are the same, providing opportunities to work with cutting-edge technology and develop your expertise in a demanding field. The ideal candidate is a proactive problem-solver with a passion for delivering reliable technical solutions. You will be expected to uphold the highest standards of safety and quality in all your work, ensuring compliance with company policies and industry regulations. Building and maintaining strong customer relationships is a key component of this role. The successful candidate will demonstrate resilience and adaptability in varying work environments, from bustling industrial sites to remote operational facilities. This role is crucial for ensuring client uptime and operational continuity. You will be provided with the necessary tools and support to excel, but initiative and self-direction are highly valued. The role demands meticulous attention to detail in reporting and inventory management of spare parts. You will also contribute to product feedback, relaying customer insights to the engineering and product development teams to drive future improvements. A commitment to ongoing professional development and staying updated with technical advancements is expected. This is a challenging yet rewarding position for a technically adept individual.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Technician
60100 Embu, Eastern
KES75000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a skilled and dedicated Field Service Technician to provide expert installation, troubleshooting, and maintenance services for their advanced equipment. This role involves a hybrid work model, combining on-site client visits with remote support and administrative tasks. You will be responsible for responding to service calls, diagnosing technical issues with machinery and systems, and performing repairs or adjustments to ensure optimal performance. Key duties include installing new equipment, conducting routine maintenance checks, replacing faulty parts, and providing technical guidance to clients. You will maintain detailed service records, order necessary parts, and communicate effectively with the internal support team to resolve complex issues. The ideal candidate possesses strong mechanical and electrical aptitude, excellent problem-solving skills, and a customer-focused approach. You must be adept at working independently, managing your schedule efficiently, and adapting to varying client environments. A technical diploma or equivalent experience in a related field is required, along with a proven ability to read technical manuals and schematics. A valid driver's license and willingness to travel within the designated service area are essential. This position is based in **Embu, Embu, KE**, and requires a flexible approach to work, blending remote duties with essential on-site client interactions to ensure unparalleled service delivery.
Responsibilities:
Responsibilities:
- Install, maintain, and repair complex equipment and systems at client sites.
- Diagnose and troubleshoot technical issues, providing effective solutions.
- Perform routine preventative maintenance to ensure system reliability.
- Respond promptly and professionally to service requests.
- Communicate technical information clearly to clients and internal teams.
- Maintain accurate service records and documentation.
- Order and manage spare parts inventory.
- Provide technical support and training to clients as needed.
- Adhere to all safety regulations and company policies.
- Collaborate with the engineering team on product improvements based on field feedback.
- Technical diploma or equivalent certification in a relevant field (e.g., Electronics, Mechanical Technology).
- Proven experience as a Field Service Technician or in a similar role.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret technical manuals and schematics.
- Excellent customer service and communication skills.
- Proficiency in using diagnostic tools and equipment.
- Valid driver's license and a clean driving record.
- Willingness to travel to client locations.
- Ability to work independently and manage time effectively.
- Experience with hybrid work arrangements is beneficial.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician
30200 Tuwan
KES60000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their growing team. This role is fully remote, allowing you to manage your service calls and documentation from your home base. You will be responsible for installing, troubleshooting, repairing, and maintaining various types of equipment and systems at client sites (though primarily managed and supported remotely). The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to providing exceptional customer service. This position requires a hands-on approach, with the ability to diagnose and resolve complex technical issues efficiently. Responsibilities:
- Install, configure, and test new equipment and systems according to specifications.
- Perform routine maintenance and preventative checks on machinery and technical installations.
- Diagnose and repair malfunctioning equipment and systems, identifying root causes of issues.
- Provide technical support to customers, both remotely and potentially on-site as needed (with remote guidance being primary).
- Respond to service requests and emergencies in a timely and efficient manner.
- Maintain accurate records of all service calls, repairs, and maintenance performed using company software.
- Order and manage spare parts inventory for service needs.
- Ensure all work is performed safely and in compliance with company standards and regulations.
- Provide training and guidance to customers on equipment operation and basic maintenance.
- Collaborate with engineering and support teams to resolve complex technical challenges.
- Stay updated on product knowledge and technical advancements.
- Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, IT).
- Minimum of 3-5 years of experience in a field service or technical support role.
- Proven experience with diagnosing and repairing complex mechanical, electrical, or electronic systems.
- Strong understanding of relevant technologies and equipment.
- Excellent troubleshooting and problem-solving abilities.
- Proficiency in using diagnostic tools and testing equipment.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients.
- Ability to work independently and manage your schedule effectively in a remote setting.
- Valid driver's license and a clean driving record (if any on-site visits are required).
- Willingness to travel occasionally if required for specific complex installations or urgent repairs.
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Technician
30100 Tuwan
KES50000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading provider of industrial machinery, is seeking a skilled and dedicated Field Service Technician to provide on-site technical support and maintenance for their equipment. This role involves a combination of remote troubleshooting and hands-on work at customer locations. You will be responsible for diagnosing and repairing complex machinery, performing preventative maintenance, and ensuring customer satisfaction through expert service. The ideal candidate possesses strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to providing high-quality service.
Responsibilities:
Responsibilities:
- Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic systems on industrial machinery.
- Perform routine preventative maintenance and inspections to ensure optimal equipment performance.
- Install and commission new equipment as required.
- Provide on-site technical assistance and guidance to customers.
- Respond to service calls and resolve equipment issues promptly.
- Document all service activities, including repairs, parts used, and time spent.
- Maintain an inventory of spare parts and tools, ensuring they are in good condition.
- Provide feedback to the engineering team on equipment performance and potential improvements.
- Adhere to all safety regulations and company policies while on customer sites.
- Build and maintain strong relationships with customers, ensuring their satisfaction with our services.
- Conduct customer training on equipment operation and basic maintenance.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong mechanical, electrical, and hydraulic troubleshooting skills.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Proficiency with diagnostic tools and testing equipment.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively, often with minimal supervision.
- Valid driver's license and a clean driving record.
- Willingness to travel frequently to customer sites, including occasional overnight stays.
- Technical certification or associate's degree in a relevant field is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Field Service Technician
40200 Tuwan
KES50000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Technician to provide on-site support and maintenance for specialized equipment. This role requires a hands-on approach, excellent troubleshooting abilities, and a commitment to delivering high-quality service to our clients. While the primary work involves on-site visits, there will be opportunities for remote collaboration with our technical support team for diagnostics and planning. The ideal candidate is adept at diagnosing and repairing mechanical, electrical, and electronic issues, ensuring minimal downtime for our customers.
Responsibilities:
Responsibilities:
- Install, maintain, troubleshoot, and repair various types of industrial equipment and machinery.
- Perform routine inspections and preventative maintenance to ensure optimal equipment performance.
- Diagnose complex technical issues and implement effective solutions.
- Respond to service requests and provide timely on-site support to clients.
- Communicate effectively with customers to understand their needs and provide updates on service progress.
- Document all service activities, including repairs, maintenance, and parts used, accurately and promptly.
- Maintain a clean and organized service vehicle and ensure adequate inventory of spare parts.
- Adhere to all safety regulations and company procedures while on client sites.
- Collaborate with the remote technical support team to resolve challenging issues.
- Provide basic training to customers on equipment operation and maintenance.
- Stay updated on product knowledge and service techniques through continuous training.
- Ensure customer satisfaction by delivering reliable and efficient service.
- Technical degree or certification in a relevant field (e.g., Electrical, Mechanical, Electronics).
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, and electronic systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Good communication and customer service skills.
- Proficiency in using diagnostic tools and equipment.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Willingness to travel to client sites as required.
- Experience with (Specify relevant equipment/industry, e.g., printing machinery, medical devices, HVAC systems) is a strong advantage.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Technician
10100 Nyeri Town
KES50000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a skilled and experienced Field Service Technician to join their dynamic team based in **Nyeri, Nyeri, KE**. This role is crucial for ensuring the optimal performance and longevity of our client's equipment and systems. The successful candidate will be responsible for a wide range of tasks including installation, troubleshooting, maintenance, and repair of various mechanical and electrical components. You will be expected to conduct site visits, perform diagnostic tests, and implement solutions to minimize downtime and ensure client satisfaction. This position requires a strong understanding of technical manuals and blueprints, along with the ability to work independently and efficiently in diverse environments.
Responsibilities:
Qualifications:
This is an excellent opportunity for a motivated individual to contribute to a growing company and develop their career in the installation and maintenance sector. The hybrid nature of this role allows for a balance between on-site responsibilities and flexibility.
Responsibilities:
- Install, configure, and test new equipment according to specifications.
- Perform routine preventive maintenance to ensure machinery is in top working order.
- Diagnose and repair equipment malfunctions, identifying root causes and implementing effective solutions.
- Respond to service calls and provide timely support to clients experiencing operational issues.
- Maintain detailed service records, including repairs performed, parts used, and time spent.
- Collaborate with the engineering team to provide feedback on product performance and potential improvements.
- Adhere to all safety regulations and company policies during on-site operations.
- Provide training and guidance to clients on the proper use and maintenance of equipment.
- Manage inventory of spare parts and tools, ensuring adequate stock levels.
- Stay up-to-date with the latest technological advancements and industry best practices.
Qualifications:
- Proven experience as a Field Service Technician or similar role.
- Technical certification in a relevant field (e.g., Mechanical, Electrical, Electronics).
- Proficiency in reading and interpreting technical diagrams and manuals.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service abilities.
- Ability to work flexible hours and travel as needed.
- Valid driver's license and a clean driving record.
- Familiarity with diagnostic tools and software.
- Ability to lift and move heavy equipment when necessary.
- A commitment to delivering high-quality service and ensuring client satisfaction.
This is an excellent opportunity for a motivated individual to contribute to a growing company and develop their career in the installation and maintenance sector. The hybrid nature of this role allows for a balance between on-site responsibilities and flexibility.
This advertiser has chosen not to accept applicants from your region.
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