9 Field Service Engineer Industrial Automation jobs in whatjobs

Field Service Engineer - Industrial Automation

20100 Mwembe KES75000 Annually WhatJobs

Posted 21 days ago

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full-time
Our client, a global leader in industrial automation solutions, is seeking a highly skilled Field Service Engineer to join their dedicated technical support team. This is a fully remote position with travel expectations for on-site interventions when necessary, focusing on providing expert installation, maintenance, and repair services for complex automation systems. You will be the primary technical point of contact for clients, diagnosing and resolving issues to ensure optimal system performance and minimize downtime. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience with PLC systems, robotics, and HMI interfaces, and exceptional troubleshooting skills. This role demands a proactive, customer-focused individual with a passion for keeping industrial operations running smoothly.

Responsibilities:
  • Provide remote technical support and troubleshooting for industrial automation systems, including PLCs, HMIs, robotics, and motion control systems.
  • Diagnose and resolve complex hardware and software issues for clients globally.
  • Conduct remote system diagnostics and provide step-by-step guidance to on-site personnel for repairs and adjustments.
  • Perform planned preventive maintenance tasks and system health checks remotely where feasible.
  • Document all service activities, including troubleshooting steps, resolutions, and customer interactions.
  • Prepare detailed reports on system performance, potential issues, and recommended upgrades.
  • Assist in the remote installation and commissioning of new automation equipment.
  • Train customer personnel on the operation and basic maintenance of automation systems.
  • Collaborate with the engineering and product development teams to provide feedback on product performance and identify areas for improvement.
  • Travel to customer sites as required for critical on-site interventions, complex installations, or major repairs.
Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 5 years of experience in field service, maintenance, or engineering roles within industrial automation.
  • Strong expertise in PLC programming and troubleshooting (e.g., Allen-Bradley, Siemens, Omron).
  • Proficiency with HMI software and industrial control systems.
  • Experience with robotic systems (e.g., FANUC, KUKA, ABB) is highly desirable.
  • Excellent diagnostic and problem-solving skills.
  • Ability to interpret technical drawings, schematics, and manuals.
  • Strong communication and interpersonal skills, with the ability to effectively interact with clients remotely and on-site.
  • Self-motivated and able to manage time effectively in a remote work environment.
  • Willingness to travel domestically and internationally as needed.
This is an exceptional opportunity for a skilled Service Engineer to join a leading company in industrial automation and work in a flexible, remote-first capacity with essential on-site support requirements. Our client values technical expertise, problem-solving acumen, and a commitment to customer satisfaction within their globally distributed team.
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Field Service Engineer - Industrial Automation

80100 Nairobi, Nairobi KES300000 Annually WhatJobs

Posted 21 days ago

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contractor
Our client is seeking a skilled Field Service Engineer specializing in Industrial Automation to join their team in **Mombasa, Mombasa, KE**. This role requires a blend of on-site customer support and remote collaboration, making it a hybrid position. You will be responsible for the installation, troubleshooting, maintenance, and repair of complex automated systems and machinery at client sites. This involves diagnosing hardware and software issues, performing system upgrades, and providing technical expertise to ensure optimal performance and minimal downtime. The successful candidate will possess a strong understanding of PLCs, robotics, HMI systems, and industrial networking protocols. You will work closely with clients to understand their operational needs, provide training, and offer solutions to enhance productivity and efficiency. While significant time will be spent on-site, a portion of your work will involve remote diagnostics, reporting, and collaboration with the engineering and support teams. This requires excellent communication skills and the ability to manage your time effectively between field visits and remote tasks. We are looking for a proactive, problem-solver with a customer-centric approach and a commitment to delivering high-quality service. The ability to travel to client locations within the **Mombasa, Mombasa, KE** region and surrounding areas is essential.

Responsibilities:
  • Install, commission, and maintain industrial automation systems.
  • Troubleshoot and repair hardware and software issues on PLCs, robots, and HMIs.
  • Perform routine maintenance and system diagnostics.
  • Provide on-site and remote technical support to customers.
  • Conduct system upgrades and modifications.
  • Develop and deliver technical training to client personnel.
  • Analyze system performance and recommend improvements.
  • Generate detailed service reports and documentation.
  • Collaborate with internal engineering and sales teams.
  • Ensure customer satisfaction and build strong client relationships.

Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
  • Proven experience as a Field Service Engineer or in a similar technical support role.
  • Strong knowledge of PLCs (e.g., Siemens, Allen-Bradley), robotics, and HMI software.
  • Proficiency in industrial networking (e.g., Profibus, Ethernet/IP).
  • Excellent diagnostic and problem-solving skills.
  • Strong interpersonal and communication skills for effective client interaction.
  • Ability to work independently and manage schedules effectively.
  • Willingness to travel to client sites within the **Mombasa, Mombasa, KE** region.
  • Familiarity with industrial safety standards.
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Field Service Engineer - Industrial Automation

30200 Tuwan KES4200000 Annually WhatJobs

Posted 21 days ago

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full-time
Our client is seeking a highly skilled and motivated Field Service Engineer specializing in Industrial Automation to join their team. This role involves a combination of on-site client support and remote diagnostics and planning, offering a hybrid work arrangement. You will be responsible for the installation, commissioning, maintenance, and repair of complex automated systems and machinery at customer locations. This includes troubleshooting hardware and software issues, performing preventive maintenance, and ensuring optimal system performance. The ideal candidate will possess a strong background in mechanical, electrical, or control systems engineering, with hands-on experience with PLCs, HMIs, robotics, and industrial networks. You will need excellent diagnostic skills, the ability to interpret technical drawings and schematics, and proficiency with diagnostic tools. This role requires significant travel to client sites, often on short notice, to address urgent technical challenges. When not on-site, you will be involved in remote support, documentation, parts ordering, and planning for future service visits. Strong communication and customer service skills are essential, as you will be the primary technical representative for our client on-site. The ability to work independently, manage your time effectively, and prioritize tasks is crucial. You should be comfortable working in diverse industrial environments and adhere to all safety protocols. This is a fantastic opportunity for an experienced engineer to contribute to critical industrial operations and develop their career in a dynamic role.
Responsibilities:
  • Install, commission, and maintain industrial automation systems and equipment.
  • Diagnose and repair mechanical, electrical, and software faults in complex machinery.
  • Perform preventive maintenance and scheduled servicing to ensure system reliability.
  • Provide on-site technical support and troubleshooting to clients.
  • Utilize diagnostic tools and technical documentation to identify and resolve issues.
  • Conduct root cause analysis for recurring problems.
  • Train customer personnel on the operation and maintenance of equipment.
  • Complete service reports and document all work performed.
  • Manage inventory of spare parts and tools.
  • Collaborate with engineering and sales teams to provide technical solutions.
Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
  • 3+ years of experience in industrial automation, field service, or maintenance roles.
  • Proficiency with PLCs (e.g., Siemens, Allen-Bradley), HMIs, and SCADA systems.
  • Strong understanding of industrial networking protocols (e.g., Profinet, Ethernet/IP).
  • Experience with robotics and automated machinery.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to read and interpret complex technical drawings and schematics.
  • Strong customer service and communication skills.
  • Willingness to travel extensively and work flexible hours.
  • Knowledge of safety standards and procedures in industrial environments.
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Field Service Engineer - Industrial Automation

90100 Gathiruini KES4200000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a leader in industrial automation solutions, is seeking a highly skilled and motivated Field Service Engineer to join their dedicated technical team. This role requires a hands-on approach and will involve regular travel to client sites for installation, maintenance, and repair of complex automation systems. You will be the primary technical point of contact for our customers, ensuring the optimal performance and reliability of their machinery. The ideal candidate possesses a strong mechanical and electrical aptitude, a deep understanding of industrial control systems (PLCs, HMIs), and excellent problem-solving skills to address on-site challenges.

Key Responsibilities:
  • Perform on-site installations, commissioning, and configuration of industrial automation equipment and systems.
  • Conduct routine preventive maintenance and diagnostic inspections to ensure equipment uptime.
  • Troubleshoot and repair mechanical, electrical, and software issues on various automation machinery.
  • Respond promptly to customer service requests and emergency repair needs.
  • Provide technical training and support to customer operators and maintenance staff.
  • Interpret technical drawings, schematics, and manuals to diagnose and resolve problems.
  • Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
  • Maintain accurate service records, reports, and inventory of spare parts.
  • Ensure adherence to all company safety policies and procedures, as well as customer site safety regulations.
  • Travel extensively to customer locations within the assigned region.
  • Contribute to continuous improvement efforts in service delivery and product support.
  • Build and maintain strong relationships with clients through exceptional service and technical expertise.
Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 3 years of experience in a field service role, preferably in industrial automation, robotics, or manufacturing machinery.
  • Strong proficiency with Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), and industrial communication protocols (e.g., Modbus, Profibus, Ethernet/IP).
  • Solid understanding of mechanical systems, electrical circuits, and control systems.
  • Experience with diagnostic tools and testing equipment.
  • Excellent troubleshooting and problem-solving abilities.
  • Strong customer service orientation and excellent communication skills.
  • Ability to work independently, manage time effectively, and handle pressure situations.
  • Willingness and ability to travel frequently (up to 70%) within the region, including occasional overnight stays.
  • Valid driver's license and a clean driving record.
This is a critical role for an experienced engineer to provide essential on-site support and expertise, ensuring our clients' operations run smoothly and efficiently.
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Field Service Engineer - Industrial Automation

60100 Embu, Eastern KES3600000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is looking for a highly skilled and motivated Field Service Engineer specializing in Industrial Automation to join our dynamic, remote-first team. In this role, you will provide expert technical support, installation, commissioning, and maintenance services for our advanced automation systems at client sites across various industries. You will be instrumental in ensuring the optimal performance and reliability of complex machinery and integrated solutions. This position requires extensive travel to customer locations, but the planning, reporting, and administrative aspects are managed remotely, offering a flexible work arrangement.

Key responsibilities include diagnosing and resolving technical issues, performing preventative maintenance, upgrading systems, and providing on-site training to client personnel. You will be a crucial point of contact for our customers, building strong relationships and ensuring their satisfaction with our products and services. This role demands a deep understanding of mechanical, electrical, and software components of automation systems, including PLCs, HMI, robotics, and SCADA systems. You must be adept at interpreting technical documentation, schematics, and blueprints. The ability to work independently, manage your schedule effectively, and troubleshoot under pressure is essential. As part of our remote-first culture, you will collaborate closely with our engineering and support teams through various digital communication channels to share knowledge and resolve complex problems.

Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 5 years of hands-on experience in field service, installation, and maintenance of industrial automation systems.
  • Proficiency in troubleshooting and repairing PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and robotics.
  • Strong understanding of industrial networks (e.g., Profibus, Ethernet/IP).
  • Experience with SCADA systems and data acquisition is a plus.
  • Excellent diagnostic and problem-solving abilities.
  • Strong customer service and communication skills, with the ability to explain technical concepts clearly.
  • Willingness to travel extensively to client sites as required.
  • Ability to work autonomously and manage time effectively.
  • Familiarity with remote diagnostic tools and virtual collaboration platforms.
This role covers clients and operations related to Embu, Embu, KE , and surrounding regions, functioning as a remote position with extensive field travel.
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Field Service Engineer - Industrial Automation

60200 Meru , Eastern KES4500 Hourly WhatJobs

Posted 18 days ago

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contractor
Our client is seeking a highly skilled and experienced Field Service Engineer specializing in Industrial Automation to join their team. This is a non-remote position requiring significant travel to client sites to provide installation, maintenance, and repair services for complex automated systems. You will be the primary point of contact for clients, ensuring their equipment operates at peak performance. Responsibilities include troubleshooting mechanical, electrical, and software issues, performing preventive maintenance, and executing system upgrades and installations. A strong understanding of PLCs, HMI, robotics, and SCADA systems is essential. You will diagnose system failures, identify root causes, and implement effective solutions, often under pressure and tight deadlines. The role demands excellent diagnostic skills, hands-on technical ability, and the capacity to work independently in diverse environments. You will also be responsible for providing technical support and training to client personnel, ensuring they can operate and maintain the systems effectively. Documenting service activities, maintaining service reports, and managing spare parts inventory are also key aspects of this role. The ideal candidate is a problem-solver with exceptional customer service skills and a commitment to safety and quality.

Key Responsibilities:
  • Perform installation, commissioning, and setup of industrial automation equipment.
  • Conduct routine preventive maintenance and inspections to ensure optimal system performance.
  • Diagnose and repair complex mechanical, electrical, and software issues across various automation systems.
  • Provide on-site technical support and troubleshooting to clients.
  • Interpret technical drawings, schematics, and manuals to guide repair and installation processes.
  • Manage service schedules and respond to emergency service calls promptly.
  • Train client personnel on the operation, maintenance, and basic troubleshooting of equipment.
  • Maintain accurate service records, including work performed, parts used, and time spent.
  • Manage on-site inventory of spare parts and recommend reordering as needed.
  • Adhere to all safety regulations and company policies while on client premises.

Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 5 years of hands-on experience as a Field Service Engineer in industrial automation.
  • Proven expertise with PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and robotics.
  • Strong understanding of industrial control systems, networking, and SCADA.
  • Excellent diagnostic and troubleshooting skills for complex electromechanical and software systems.
  • Ability to read and interpret technical documentation, blueprints, and schematics.
  • Strong customer service orientation and excellent communication skills.
  • Willingness and ability to travel extensively to client sites, including occasional overnight stays.
  • Valid driver's license and a clean driving record.
  • Commitment to working safely and adhering to all relevant regulations.
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Field Service Engineer - Industrial Automation

50200 Tuwan KES750000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a highly skilled Field Service Engineer specializing in Industrial Automation. This is a fully remote role requiring extensive travel to client sites, where you will be responsible for the installation, maintenance, and repair of complex automated systems. The ideal candidate possesses a strong technical background in mechanical, electrical, and software systems, with a proven ability to troubleshoot and resolve issues efficiently. Responsibilities include performing scheduled preventive maintenance, diagnosing and repairing equipment malfunctions, conducting system upgrades, and providing on-site technical support to clients. You will also be responsible for installing new equipment, ensuring optimal performance and adherence to safety standards. Excellent communication and customer service skills are essential, as you will be the primary technical point of contact for our clients. This role demands a proactive approach to problem-solving, the ability to work independently, and a commitment to delivering high-quality service. You will be expected to maintain detailed service logs and provide feedback to the engineering team for product improvement. A strong understanding of PLC programming, HMI interfaces, and industrial networking protocols is required. This remote-first position offers the opportunity to work with cutting-edge technology and contribute to the operational efficiency of diverse industrial facilities in **Bungoma, Bungoma, KE**.
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Field Service Engineer - Industrial Automation

40100 Kisumu KES2800000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a highly skilled and dedicated Field Service Engineer specializing in Industrial Automation to join their team in Machakos, Machakos, KE . This role requires a hands-on professional responsible for the installation, maintenance, troubleshooting, and repair of automated systems and equipment at client sites. The ideal candidate will possess a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to providing exceptional customer service.

You will be an integral part of our client's technical support infrastructure, ensuring the optimal performance and reliability of complex automated machinery. This position involves significant travel to various customer locations within the designated region. You will work closely with clients to understand their needs, provide technical guidance, and deliver effective solutions to minimize downtime and maximize operational efficiency.

Responsibilities:
  • Install, commission, and configure industrial automation equipment, including PLCs, HMIs, robots, and SCADA systems.
  • Perform routine preventive maintenance and inspections on automated machinery to ensure peak performance and longevity.
  • Diagnose and troubleshoot mechanical, electrical, and software issues on automated systems, providing timely and effective repair solutions.
  • Respond to customer service requests and emergency breakdowns, ensuring minimal disruption to client operations.
  • Provide technical training and support to client personnel on the operation and maintenance of equipment.
  • Read and interpret complex technical manuals, schematics, and blueprints.
  • Maintain detailed service reports, documenting all work performed, parts used, and recommendations for future maintenance.
  • Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
  • Ensure all work is performed in accordance with safety regulations and company policies.
  • Manage on-site inventory of spare parts and tools, ensuring availability for immediate use.
  • Adhere to all travel and expense policies while performing duties at client locations.
Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 4 years of experience in field service engineering, specifically with industrial automation systems.
  • Proficiency in troubleshooting and repairing PLCs (e.g., Siemens, Allen-Bradley), HMIs, variable frequency drives (VFDs), and robotics.
  • Strong understanding of electrical schematics, mechanical systems, and control software.
  • Experience with SCADA systems and industrial networking protocols is highly desirable.
  • Excellent diagnostic and problem-solving skills.
  • Strong communication and customer service skills, with the ability to build rapport with clients.
  • Ability to work independently, manage time effectively, and prioritize tasks in a dynamic field environment.
  • Willingness and ability to travel extensively within the Machakos, Machakos, KE region and potentially beyond.
  • Valid driver's license and a clean driving record.
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Field Service Engineer - Industrial Automation

40100 Kisii KES180000 Monthly WhatJobs

Posted 5 days ago

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contractor
Our client is looking for a skilled Field Service Engineer specializing in Industrial Automation to join their team in Kisumu, Kisumu, KE . This role involves providing on-site technical support, installation, commissioning, and maintenance of sophisticated automation systems. You will be responsible for diagnosing and resolving complex technical issues, ensuring optimal performance and uptime of client machinery. This hybrid role requires a balance of on-site client visits and remote diagnostic work, offering flexibility while ensuring critical field support.

Key responsibilities include performing routine preventative maintenance, conducting system upgrades, and providing training to client personnel on the operation and maintenance of equipment. You will collaborate closely with the engineering and sales teams to ensure client satisfaction and identify opportunities for service enhancements. The ideal candidate will have a strong background in electrical, mechanical, or control systems engineering, with hands-on experience in troubleshooting and repairing automated machinery. Excellent problem-solving skills, attention to detail, and the ability to work independently under pressure are essential. You must be adept at reading technical diagrams, schematics, and manuals. A customer-centric approach and strong communication skills are vital for building and maintaining client relationships. This role demands a commitment to safety standards and the ability to manage your time effectively to meet service level agreements. You will be a critical link between our innovative solutions and our clients' operational success, contributing significantly to the smooth functioning of their industrial processes.

Qualifications:
  • Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
  • Minimum of 3 years of experience in field service, installation, or maintenance of industrial automation systems.
  • Proficiency in PLC programming, HMI configuration, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
  • Strong understanding of electrical, mechanical, and pneumatic systems.
  • Ability to read and interpret complex technical documentation.
  • Excellent diagnostic and troubleshooting skills.
  • Good communication and customer service skills.
  • Willingness to travel to client sites as needed.
  • Familiarity with safety regulations in industrial environments.
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