3 Lead Field Service Engineer Industrial Machinery jobs in whatjobs

Lead Field Service Engineer - Industrial Machinery

80203 Shella KES180000 Monthly WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a prominent manufacturer of advanced industrial machinery, is seeking a highly experienced and technically proficient Lead Field Service Engineer. This critical role is based on-site in **Malindi, Kilifi, KE**, and involves extensive travel to customer locations throughout the region. You will be the primary technical point of contact for our clients, responsible for the installation, commissioning, troubleshooting, maintenance, and repair of complex machinery. This includes diagnosing intricate mechanical, electrical, and software issues, performing preventative maintenance, and ensuring optimal system performance. The ideal candidate will possess a strong hands-on aptitude, a deep understanding of industrial automation and control systems, and excellent diagnostic skills. You will also be responsible for training customer personnel on equipment operation and maintenance, providing detailed technical reports, and escalating critical issues to engineering and product support teams. This role requires a proactive approach to problem-solving, the ability to work independently under pressure, and a commitment to delivering exceptional customer service. Experience with hydraulics, pneumatics, PLCs, and variable frequency drives is essential. A strong understanding of safety protocols and compliance in industrial environments is paramount. You will be expected to manage your time effectively, prioritize tasks, and maintain a high level of technical competence through continuous learning. This is an excellent opportunity to join a dynamic team and contribute significantly to the operational success of our clients by ensuring the reliability and efficiency of their critical equipment.

Job Location: This position requires your presence in **Malindi, Kilifi, KE**, with regular travel to client sites.

Qualifications:
  • Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
  • Minimum of 7 years of experience in field service engineering, specifically with industrial machinery.
  • Proven expertise in diagnosing and repairing complex mechanical and electrical systems.
  • Proficiency with PLCs, HMI, and industrial networking protocols.
  • Strong understanding of hydraulics, pneumatics, and control systems.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to interpret technical drawings, schematics, and manuals.
  • Strong customer service and communication skills.
  • Willingness to travel extensively and work flexible hours.
  • Valid driver's license and ability to obtain necessary work permits for client sites.
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Lead Field Service Engineer - Industrial Machinery

01001 Ngong KES200000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is actively seeking an experienced and highly skilled Lead Field Service Engineer to join their dynamic team. This is a fully remote position, requiring extensive travel to client sites for the installation, maintenance, and repair of complex industrial machinery. The ideal candidate will possess a strong technical background in mechanical, electrical, or mechatronic systems, coupled with exceptional problem-solving abilities and a customer-centric approach. You will be responsible for diagnosing and resolving intricate technical issues, performing preventative maintenance, and ensuring the optimal performance of sophisticated equipment. This role demands a deep understanding of diagnostic tools, schematics, and technical manuals. You will act as the primary technical point of contact for clients, providing training and support to ensure they can effectively operate and maintain their machinery. Key responsibilities include leading on-site repair efforts, managing project timelines, documenting service reports, and contributing to the continuous improvement of service procedures. The successful candidate will have a proven track record of successfully troubleshooting and repairing complex industrial equipment in challenging environments. Excellent communication, interpersonal, and time management skills are essential, as is the ability to work independently and manage your own schedule effectively. This position offers a challenging yet rewarding career path for a dedicated engineer who thrives on technical problem-solving and customer satisfaction. You will be an integral part of a team that is committed to delivering world-class service and support to a global clientele. The role requires a flexible schedule to accommodate client needs, often involving travel and potentially working outside standard business hours. This is a unique opportunity to apply your expertise across a range of industries and cutting-edge technologies, contributing directly to the operational success of our client's customers. We are looking for a proactive, self-motivated individual who can represent the company with professionalism and technical excellence. Your ability to build rapport with clients and provide reliable, high-quality service will be paramount. The role involves diagnosing, repairing, and commissioning a wide variety of industrial systems, requiring a comprehensive knowledge base and hands-on capability. This is a demanding role that rewards initiative and technical prowess. Join our client and be at the forefront of industrial maintenance and support, driving efficiency and reliability for businesses nationwide. Your expertise will ensure seamless operations for critical machinery.
Location: Ruiru, Kiambu, KE
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Lead Field Service Engineer - Industrial Machinery

00200 Ngong KES290000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a global leader in industrial machinery manufacturing, is seeking a highly experienced Lead Field Service Engineer to join their fully remote technical support team. This critical role will be responsible for providing expert technical assistance, troubleshooting, and maintenance services for complex industrial equipment deployed at client sites. The ideal candidate will possess a deep understanding of mechanical, electrical, and hydraulic systems, coupled with exceptional diagnostic skills and a commitment to customer satisfaction. This position offers the unique advantage of managing technical operations remotely while supporting on-site field teams.

Responsibilities:
  • Provide advanced remote technical support and troubleshooting for industrial machinery, diagnosing mechanical, electrical, and software issues.
  • Develop and execute comprehensive preventive maintenance plans to ensure optimal equipment performance and longevity.
  • Lead and coordinate on-site service calls, guiding field technicians through complex repairs and installations.
  • Create and maintain detailed technical documentation, including service manuals, troubleshooting guides, and performance reports.
  • Analyze equipment performance data to identify trends and recommend proactive solutions.
  • Train and mentor junior field service engineers and technical support staff.
  • Manage spare parts inventory and ensure timely availability for critical repairs.
  • Collaborate with engineering and product development teams to provide feedback on equipment design and functionality.
  • Ensure adherence to all safety protocols and quality standards during service operations.
  • Respond to urgent service requests and manage critical equipment downtime situations.

Qualifications:
  • Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field.
  • A minimum of 7-9 years of experience in field service engineering, with a strong focus on industrial machinery.
  • Proven expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic systems.
  • Proficiency with diagnostic tools, test equipment, and remote monitoring systems.
  • Excellent problem-solving, analytical, and critical thinking skills.
  • Strong communication and interpersonal skills, with the ability to effectively guide and train technical personnel remotely.
  • Demonstrated leadership abilities and experience managing technical teams.
  • Ability to interpret complex technical drawings and schematics.
  • Willingness to travel occasionally as needed, though the role is primarily remote.
  • Proficiency in relevant software, including CRM and ERP systems.

This is a fully remote position, allowing for significant work flexibility. The official location for this role is Ongata Rongai, Kajiado, KE , but the work is performed entirely remotely.
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