7 Field Service Engineer Industrial Machinery jobs in whatjobs
Field Service Engineer - Industrial Machinery
Posted 17 days ago
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Field Service Engineer - Industrial Machinery
Posted 18 days ago
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Field Service Engineer - Industrial Machinery
Posted 16 days ago
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Key Responsibilities:
- Provide remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Guide on-site customer personnel or local technicians through diagnostic procedures and repair processes via phone, video conferencing, and remote access tools.
- Analyze machine performance data and error logs to identify root causes of malfunctions.
- Develop and implement preventative maintenance schedules and procedures to minimize downtime.
- Document all service activities, including troubleshooting steps, resolutions, and parts used, in the company's CRM system.
- Contribute to the creation and maintenance of technical documentation, service manuals, and troubleshooting guides.
- Collaborate with the engineering and R&D departments to provide feedback on product design and reliability issues.
- Train customer personnel on the proper operation, maintenance, and troubleshooting of equipment.
- Manage spare parts inventory for service calls as needed.
- Ensure timely and effective resolution of customer issues, maintaining high levels of customer satisfaction.
- Support installations and commissioning of new equipment remotely where feasible.
- Serve customers across diverse geographical locations, operating from a remote workspace for clients in and around **Meru, Meru, KE**.
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
- Minimum of 5 years of experience in field service, technical support, or maintenance of complex industrial machinery.
- Strong proficiency in diagnosing and repairing mechanical, electrical, and electronic systems.
- Experience with PLC programming and industrial automation is a significant plus.
- Excellent problem-solving and analytical skills, with a methodical approach to diagnostics.
- Outstanding verbal and written communication skills, with the ability to explain technical concepts clearly.
- Proficiency in using diagnostic tools and interpreting technical schematics.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
- Customer-focused attitude with a commitment to delivering exceptional service.
- Willingness to travel occasionally for critical on-site interventions if remote support is insufficient.
- Familiarity with a specific type of industrial machinery (e.g., CNC machines, packaging equipment, power generation systems) is highly desirable.
Field Service Engineer - Industrial Machinery
Posted 16 days ago
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- Installing, commissioning, and setting up new industrial machinery according to specifications.
- Performing routine preventative maintenance and inspections to identify and address potential issues before they cause downtime.
- Diagnosing and resolving mechanical, electrical, and hydraulic problems with complex equipment.
- Conducting repairs and component replacements using appropriate tools and techniques.
- Providing on-site technical support and guidance to client operators and maintenance staff.
- Responding promptly to service calls and emergency repair requests.
- Documenting all service activities, including repairs, maintenance performed, and parts used.
- Maintaining an inventory of spare parts and ensuring tools and equipment are in good working order.
- Ensuring all work complies with safety regulations and company standards.
- Collaborating with the sales and engineering teams to provide feedback on product performance and customer needs.
- Training clients on the proper operation and maintenance of machinery.
- Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience as a Field Service Engineer or in a similar hands-on technical support role, preferably with industrial machinery.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with diagnostic tools and precision measuring equipment.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent problem-solving and analytical abilities.
- Strong customer service orientation and excellent communication skills.
- Ability to work independently and manage time effectively in a field environment.
- Willingness to travel within the assigned region and occasionally beyond.
- A valid driver's license and a clean driving record.
- Experience with hydraulic and pneumatic systems is a significant advantage.
Field Service Engineer - Industrial Machinery
Posted 3 days ago
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Field Service Engineer - Industrial Machinery
Posted 2 days ago
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Responsibilities:
- Provide remote technical support, including troubleshooting, diagnostics, and repair guidance for industrial machinery.
- Analyze equipment malfunctions through remote monitoring tools and diagnostic data.
- Guide on-site technicians or client personnel through complex repair and maintenance procedures.
- Develop and deliver remote training sessions for clients on equipment operation and maintenance.
- Maintain detailed service reports, documenting issues, resolutions, and recommended preventative measures.
- Identify recurring problems and provide feedback to the engineering and product development teams for product improvements.
- Manage spare parts inventory and recommend necessary replacements based on diagnostic assessments.
- Stay up-to-date with product updates, technical bulletins, and service manuals.
- Collaborate with internal support teams to escalate and resolve challenging technical issues.
- Ensure adherence to all safety protocols and guidelines during remote assistance.
- Contribute to the development of remote support tools and knowledge base articles.
- Manage your schedule effectively to provide timely support to clients globally.
- Minimum of 5 years of experience as a Field Service Engineer or similar technical support role, specializing in industrial machinery.
- Strong background in mechanical, electrical, and hydraulic systems.
- Proven ability to diagnose and troubleshoot complex machinery issues remotely.
- Excellent understanding of control systems and automation technologies relevant to industrial equipment.
- Proficiency with diagnostic tools and software.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain technical procedures.
- Ability to work independently and manage time effectively in a remote, contractor capacity.
- Familiarity with reading technical drawings, schematics, and manuals.
- Technical certification or degree in Mechanical Engineering, Electrical Engineering, or a related field is preferred.
- Experience with (Specific Machinery Type, e.g., CNC Machines, Packaging Equipment) is a strong advantage.
Field Service Engineer - Industrial Machinery
Posted 3 days ago
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Job Description
Key responsibilities include conducting site assessments, providing technical training to client personnel, and documenting all service activities accurately. You will be expected to manage spare parts inventory and ensure the timely ordering of necessary components. Strong communication and interpersonal skills are crucial, as you will be interacting directly with clients, understanding their needs, and providing effective solutions. This role requires significant travel to client sites, so a valid driver's license and willingness to travel extensively within the designated service area are mandatory. While on-site work is paramount, there will be opportunities for remote collaboration with the engineering team for diagnostics and issue resolution, as well as administrative tasks performed remotely.
Qualifications include a degree or diploma in Mechanical Engineering, Electrical Engineering, or a related technical field. A minimum of 5 years of hands-on experience in servicing industrial machinery, preferably in sectors such as manufacturing, construction, or energy, is essential. Proficiency in diagnostic tools and software used for industrial equipment is required. The ability to work independently, manage your time effectively, and prioritize tasks in a demanding environment is critical. You must be physically capable of performing the demands of the job, including lifting and working in various environmental conditions. A commitment to safety protocols and providing excellent customer service is non-negotiable.
Location: This hybrid role requires frequent on-site presence in and around Malindi, Kilifi, KE , with remote work for administrative and planning tasks.
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